Zinnov

OCTOBER 26, 2023

Centralization drives efficiency through standardization, automation, and shared services. Scalability and Flexibility GCCs are highly adaptable. This flexibility is implicit in our GCC Accelerator model , where the model provides room to scale fast, learn fast, and fail fast.

Flexibility 52

Flexibility Global Business Services Finance Regulations 52

ScaleHub

MARCH 9, 2022

Based on a recent study by Everest Group —a research firm focused on strategic IT, business services, engineering services, and sourcing—talent/skill shortage was ranked as the top business challenge going into 2022. In other words—issues that wouldn’t be issues with a flexible solution and workforce.

Out-Tasking 52

Out-Tasking Flexibility Business Process Outsourcing BPO 52

Capgemini

DECEMBER 19, 2022

With the war for talent becoming increasingly competitive as employees prioritize experience over pay along with continuously changing skillsets, HR leaders have started to look at the gig economy to provide the greatest flexibility without hitting the bottom lines. People-centric, frictionless HR operations. Connect with us.

Advisory 52

Advisory Shared Services Analytics Payroll 52

AS White Global

OCTOBER 16, 2022

Greater flexibility for short-term or long-term projects. Offshoring involves delegating particular functions of your company operations to an offshore service provider from another country. For example, an Australian-based company builds an offshore digital marketing services team in the Philippines.

Offshoring 98

Offshoring Outsourcing Regulations Efficiency 98

Automation Anywhere

JANUARY 5, 2021

Lifting our burden of time-consuming manual processes, RPA makes us more flexible. The company completed a new, RPA-enhanced shared services center by 2020 that added 50% capacity in Tricor’s payroll services and 30% improvement to employee productivity. They can boost cost-savings and operational efficiencies.

Diagnostic Services 98

Diagnostic Services Robotics Process Automation Banking Pharmaceuticals 98

Magellan Solutions

MAY 23, 2021

The shared services allow BPO companies to be more flexible when it comes to accepting outsourcing companies. The shared service model is a very popular business strategy in all industries. In fact, 90% of outsourcing companies prefer to have this kind of model rather than the dedicated service.

Call Center 52

Call Center Service Shared Services BPO 52

Everest Group

APRIL 7, 2022

Additionally, these arrangements enhance access to scarce talent and aid in Business Continuity (BCP) goals, provide a platform for possible collaboration, Centers of Excellence (CoEs), and offer flexible workspaces Adopt internal and external crowdsourcing: Leveraging social media and networks to spread the word about job availability.

Sourcing 52

Sourcing Co-Sourcing Flexibility Jobbing 52

Everest Group

JUNE 7, 2023

It also can provide intermediaries with increased bargaining power with insurers, provide cross-selling and up-selling opportunities, and help increase brand and mind share Service offering diversification: Consolidation allows insurance intermediaries to expand and diversify their services and product lines.

Insurance 52

Insurance Shared Services Analytics Marketing 52

NoonDalton

NOVEMBER 27, 2023

Their rise to prominence in the business arena is a testament to their ability to streamline operations, offering much-needed support in administrative functions, customer service, and more. Their appeal lies in a blend of cost-effectiveness, flexibility, and the ability to handle a diverse range of tasks.

Administrative 52

Administrative Out-Tasking Outsourcing Flexibility 52

Everest Group

SEPTEMBER 14, 2023

Here are some insights from our analysis: Experian’s success can be attributed to its thriving culture, where employees have the autonomy, flexibility, and resources to build their career paths. Our research found that each company adopted a different approach to building a strong employer brand when navigating through specific challenges.

Collaborations 64

Collaborations Global Business Services Out-Tasking Flexibility 64

Premier BPO

AUGUST 3, 2021

It’s the cost model you need to assess; dedicated teams bill hourly, while shared teams typically bill transactionally. Culture: Dedicated teams can focus on your clients, culture, and everyday running of things, while shared teams focus on multiple clients at the same time. Shared Service Team. Shared Teams.

BPO 52

BPO Right-Sizing Outsourcing Out-Tasking 52

Zinnov

OCTOBER 5, 2023

An Employer of Record allows companies to expand with agility and flexibility, in line with business needs, all while alleviating the pressures and costs associated with HR management. That coupled with laborious and varying regulatory compliances related to setting up foreign entities, severely impacts scalability.

Offshoring 98

Offshoring Payroll Administrative Government 98

AS White Global

JUNE 16, 2021

This is obviously a more flexible approach that allows your business to start offshoring accounting as soon as possible, and polish the procedures as you go. Partnering with a trusted offshoring provider means having shared services that will help address and manage risks and threats. Risk mitigation: It matters .

Offshoring 72

Offshoring Accounting Right-Sizing Advisory 72

Magellan Solutions

JULY 14, 2021

Flexibility. Filipino agents are known to be flexible and have the ability to adapt to unexpected situations. Customers that often reach inbound services of any US companies vary from irate to downright rude customers. . Also, their flexibility is shown in their ability to handle different accounts at the same time.

Call Center 52

Call Center Outsourcing Customer Support Flexibility 52

Automation Anywhere

MAY 6, 2022

They bring high expectations of flexibility, accommodation, and openness to the companies that employ them. Almost half of HR global shared services executives believe RPA will deliver 10 to 20% savings to their businesses, the Deloitte survey found, with 9% expecting a savings of 40% or more. billion annually.

Automation 144

Automation Out-Tasking Human Resources Finance 144

Perficient Digital Transformation

APRIL 6, 2022

We will cover all project strategy, driver-based and non-driver-based planning, out-of-box financials and Workforce modules, flexibility to choose varying levels of planning and multiple applications and inter application integrations.

Supply Chain Management 69

Supply Chain Management Analytics Healthcare Research 69

Intugo

MAY 5, 2023

Do you need to have flexible hours covered? As a result, the agents for your call center in Mexico can enjoy the flexibility of working in the office or, as has become increasingly common, from a remote location. Some of the criteria that you should consider before starting a call center in Mexico are the following.

Call Center 52

Call Center Software Flexibility Banking 52

Magellan Solutions

JUNE 24, 2021

They’re also dealing up with several small companies through their shared service. . Since they have shared service, call center companies already have agents ready to work for you. All they need is a bit of introduction about your services. Thus, it is better to partner up with a call center company.

BPO 52

BPO Outsourcing Call Center Out-Tasking 52

Zinnov

AUGUST 30, 2022

Here are some of the other common terms used for a GIC: • Center of Excellence (COE) • Global Center of Excellence (GCoE) • Global Capability Center (GCC) • Global Shared Services Center • Global Competency Center/Competency Center • Global Delivery Center. To learn in-depth about a Center Of Excellence, click here.

Government 98

Government Flexibility Efficiency Human Resources 98

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. On a Final Note… Flexible and affordable solutions are provided through outsourcing services. We will examine some general outsourcing statistics below.

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

Everest Group

JANUARY 27, 2022

Organizations are also becoming more open to leveraging service providers’ support in their Global Business Services (GBS)/Shared Services Center (SSC) operations. Service providers are positioning for growth by evolving in these ways: Developing more flexible global services delivery and location models.

Finance 52

Finance Accounting Outsourcing Retail 52

Everest Group

AUGUST 30, 2022

The pandemic brought about the work-from-home (WFH) era, dispelling many negative notions around WFH, and set a standard of work-life balance, flexibility, and autonomy that employers must deliver. High-ranking companies also offer flexibility and options for remote work and the chance to work across teams for cross-functional exposure.

Global Business Services 52

Global Business Services Service Advisory Research 52

Magellan Solutions

JULY 11, 2021

Flexibility of the Service. PROS: Magellan Solutions offer a shared service team that is more affordable compared to a dedicated call center team. We also offer guaranteed flexible pricing options based on several factors like service and number of agents you need. . Track Record. Affiliation.

Call Center 52

Call Center BPO Outsourcing Business Process Outsourcing 52

Magellan Solutions

MARCH 20, 2020

Thanks to its flexibility, Philippine call centers operate day and night , whichever geographical location you’re in. Staffing flexibility. If you only need one or two agents, you might want to consider the shared services. How to Look for the Order Taking Service Provider? 24/7 availability.

Call Center 52

Call Center BPO Outsourcing Customer Service 52

Avasant

MAY 20, 2021

They are Sidney Madison Prescott, global head of intelligent automation, Spotify; Jairo Quiros, global vice president, shared services, Equifax; and Ajay Bahl, executive vice president at HCL America Inc. ? . “ Three experts will also discuss, “The Hyper Automation Age: Wiring Business for Agility and Speed.”

Advisory 40

Advisory Cybersecurity Sourcing Automation 40

Magellan Solutions

JULY 14, 2021

Making work more flexible to comply with healthcare protocols. There will be offers of outsourcing and shared services opportunities for BPO and IT. This is possible with expanding service lines for development. Fields such as commercial, business and investments to IT, BPO and Shared Services.

Call Center 52

Call Center Outsourcing Business Process Outsourcing BPO 52

SIG Speaks

MAY 2, 2022

In the constantly shifting business landscape, contract lifecycle management (CLM) solutions enable new agility in the sourcing process, especially if they are flexible enough to bring sourcing professionals directly into the contract management process. . How will Sourcing for Outsourcing and Shared Services Change Going Forward?

Sourcing 40

Sourcing Finance Shared Services Automation 40

SIG Speaks

FEBRUARY 1, 2022

A Flexible (and Fast!) How will Sourcing for Outsourcing and Shared Services Change Going Forward? Recently the Sourcing Industry Group (SIG) and DATAMARK, Inc collaborated on a short survey to look at the evolving trends and market perspectives for outsourcing and shared services, post pandemic. register now. .

Sourcing 40

Sourcing Advisory Automation Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

A Flexible (and Fast!) How will Sourcing for Outsourcing and Shared Services Change Going Forward? Recently the Sourcing Industry Group (SIG) and DATAMARK, Inc collaborated on a short survey to look at the evolving trends and market perspectives for outsourcing and shared services, post pandemic. register now. .

Sourcing 40

Sourcing Advisory Automation Shared Services 40

Everest Group

SEPTEMBER 13, 2022

Hybrid work environments – the answer to many of the issues of remote working experienced during the pandemic – have increasingly been adopted by global enterprises in all industries to offer work flexibility along with in-person collaboration employees desire.

Collaborations 52

Collaborations Operational Costs Flexibility Jobbing 52

Everest Group

JULY 8, 2022

With location flexibility emerging as a strong value proposition for employees, balancing employee preferences and organization goals (e.g., Return to office (location) is a top priority for GCC leaders. Two out of three GCC leaders highlighted their efforts to bring employees back to work locations as part of the hybrid model.

Nearshoring 52

Nearshoring Offshoring Banking Flexibility 52

Magellan Solutions

JUNE 14, 2021

Well, there are some BPO companies that offer shared service call centers. We have a flexible cost calculation that depends on the service that you need and number of agents. We already established that hiring seasonal employees produced more cons than pro. It means an agent can answer calls from multiple companies.

Call Center 40

Call Center Retail Outsourcing BPO 40

Velocity Global

APRIL 12, 2022

There are a number of businesses created to exist solely within the gig economy and provide convenience-based services, like delivery, personal assistance, cleaning, and more. App-based, ride-sharing services like Lyft help people get around, while third-party delivery apps like DoorDash help with dinner.

Insurance 52

Insurance Jobbing Payroll Accounting 52

Everest Group

MAY 8, 2023

Save radical process improvement for another day Stay flexible. Make sure the approach is tailored to the change at hand, or in the immortal words of Gilbert and Sullivan, “let the punishment fit the crime.” Keep your tendency to “tweak” held in check. Remember that the goal is transition, not transformation. There will be surprises.

Jobbing 52

Jobbing Flexibility Research Management 52

Magellan Solutions

JUNE 5, 2021

Another pain point of this company is their limitation with their service. Unfortunately, Contact Communication is not built for flexibility. They’re only focus is inbound call center service. Signius Communication is an inbound call center service provider with more than a decade experience servicing SMEs.

Call Center 52

Call Center Offshoring Outsourcing Service 52

Everest Group

MARCH 23, 2022

But with the pressure to meet the needs of their employees, many are bending to incorporate the hybrid model to avoid risking losing talent to other more flexible organizations. However, many have reservations about maintaining performance benchmarks and ensuring data security, among other concerns.

Global Business Services 52

Global Business Services Service Impact Sourcing Sourcing 52

Planergy Software

OCTOBER 13, 2023

The primary purpose of GAG pooling is to enable more strategic and flexible use of resources across a MAT. It can enhance purchasing power as larger orders or contracts may attract discounts, allow for flexibility in budget allocation based on specific needs, and even help struggling schools through financial difficulties.

Finance 52

Finance Government Flexibility Redistribution 52