The Global Small Business Blog

APRIL 22, 2024

©iStock/Pakin Jarerndee What's affecting me, my clients, my colleagues and other global small business owners: Books, reports, and articles that discuss trends in globalization. The KOF Globalization Index measures the economic, social and political dimensions of globalization. Why our world needs biggest restraint in biggest-ever election year. Quote of the week: "Think about the race of artificial intelligence … think about the geopolitical tension and the threat of fragmentation we will have

Finance 169

Finance 169

IBM Services

APRIL 22, 2024

AI can be a force for good, but it might also lead to environmental and sustainability concerns. IBM is dedicated to the responsible development and deployment of this technology, which can enable our clients to meet their sustainability goals. “AI is an unbelievable opportunity to address some of the world’s most pressing challenges in health care, manufacturing, climate change and more,” said Christina Shim, IBM’s global head of Sustainability Software and an AI Ethics

Government 95

Government Design Engineering Efficiency 95

Everest Group

APRIL 23, 2024

Live Webinar Navigating the CXM Outsourcing Landscape: A Comprehensive Guide for First-time Outsourcers April 23, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST What are the key considerations when choosing a customer experience management (CXM) outsourcing partner for the first time? Join this insightful webinar on navigating the outsourcing landscape, led by our experts Divya Baweja, Practice Director, and David Rickard, Partner.

Outsourcing 130

Outsourcing Service Management 130

Paysquare

APRIL 22, 2024

INTRODUCTION OF PAYROLL DATA SECURITY Managing payroll services efficiently requires that all security measures are in place so that important data of the employees are safe. All businesses have important information about their employees, which they must protect. It is not just to preserve the integrity of the employees but also to maintain trust with the employees and comply with statutory compliance in HR.

Payroll 52

Payroll Cybersecurity Outsourcing Automation 52

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What is Remote-Insourcing? Sounds like an oxymoron, right? Not anymore. Remote-Insourcing isn’t outsourcing—it’s a revolutionary staffing model that lets our clients fill key entry-level positions with top-tier, loyal, long-term talent, integrated seamlessly into their businesses—just like local employees but without the turnover or W2 HR hassles. With under 3% unwanted attrition, you train once and keep the same team for years.

Outsourcing

IBM Services

APRIL 22, 2024

This Earth Day, we are calling for action to conserve our scarcest resource: the planet. To drive real change, it’s crucial for individuals, industries, organizations and governments to work together, using data and technology to uncover new opportunities that will help advance sustainability initiatives across the globe. The world is behind on addressing climate change.

Sourcing 83

Sourcing Regulations Government Research 83

The Global Small Business Blog

APRIL 20, 2024

©2024 Laurel J. Delaney. All rights reserved. "You are like a rainbow of awesome!

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Redial

APRIL 25, 2024

Nearshoring offers businesses proximity and cost savings, access to skilled professionals, streamlined legal compliance, operational flexibility, and enhanced customer satisfaction. These benefits make nearshoring a compelling option for optimizing operations and delivering exceptional customer experiences. Proximity and Cost Savings By outsourcing operations to nearby countries with lower labor costs, businesses can enjoy easier communication, travel, and collaboration while reducing overall ex

Nearshoring 130

Nearshoring BPO Call Center Labor Costs 130

31 West

APRIL 21, 2024

Picture this – you open your email, and it’s flooded with hundreds of customer queries. Each query seems urgent, and the customer wants either a quick reply or an immediate resolution. They also expect after-hours support from your agents. Some are tech-related, while others are general queries from your prospects that can eventually lead to a closed deal.

Analytics 130

Analytics Automation Customer Support Out-Tasking 130

The Global Small Business Blog

APRIL 23, 2024

©iStock/NatanaelGinting Zimbabwe-based ZimTrade , a trade information portal, has developed an export program to empower female owned businesses with export knowledge and skills that will help at least 200 women entrepreneurs contribute to significant exports in the region. The program will help women business owners get export ready.

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Everest Group

APRIL 26, 2024

To combat the technology talent shortage and improve project readiness, technology firms are investing in comprehensive initiatives across the talent management value chain, including learning and development platforms, niche partnerships, and other strategies. Explore how Everest Group’s 3A framework can help firms assess, acquire, and activate project-ready talent at scale.

Jobbing 162

Jobbing Sourcing Design Service 162

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Unlock the full potential of your remote team with Hubstaff’s Definitive Guide to Managing a Remote Team. Learn actionable strategies to build, lead, and optimize a high-performing distributed workforce. In it, you’ll learn: Proven strategies for hiring top remote talent and building a cohesive team Best practices for overcoming common remote work challenges, including communication and time management How to foster accountability and productivity with effective systems and tools Techniques for

Management

Perficient Digital Transformation

APRIL 25, 2024

SUGCON (Sitecore User Group Conference) Europe 2024 was the second SUGCON I’ve attended, with the first just being six months ago in Minneapolis. There are few things that remind me how much I love my job more than being surrounded by the Sitecore Community. I’ve developed real friendships with folks from literally every corner of the world and it’s only once or twice a year we get the whole “Sitecore Family” together.

Engineering 109

Engineering Research Jobbing Efficiency 109

Eclaro

APRIL 26, 2024

The 2024 NFL Draft is providing great theater, as it does every year, a mix of drama and dreams come true, franchise-quarterback picks and head-scratching selections, gigantic cheers and profane jeers we can’t repeat here fill every round from the first pick through Mr. Irrelevant. Amid the entertainment, the NFL Draft is, at its core, an exercise in finding the Right People.

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The Global Small Business Blog

APRIL 24, 2024

©iStock/Adrian Vidal This report, " Top Global Artificial Intelligence Markets ," presents a brief overview of top Al global hubs outside the United States. Each country includes an Al ecosystem overview, government incentives and policies, education and research institutions, leading events, and industry groups. The initial markets for this report were selected based on global rankings, the highest number of Al companies concentrated there, venture capital, and related research institutions.

Marketing 273

Marketing Research Government 273

Everest Group

APRIL 23, 2024

Insurance Intermediaries Services Amid evolving market dynamics, the insurance intermediary sector is transforming significantly. There is a noticeable shift toward prioritizing digitization and adopting advanced technologies to drive change, especially amid the challenging economic landscape and ongoing market consolidation. Additionally, with the emergence of risks associated with climate change and cyber threats, intermediaries are expanding their role beyond traditional risk placement to bec

Insurance 162

Insurance Service BPO Finance 162

Advertiser: Paycor

The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!

Amzur

APRIL 23, 2024

Many businesses invest in enterprise resource planning (ERP) software hoping to streamline operations and gain better insight into their data. However, off-the-shelf ERP solutions often force businesses to adapt their processes, leading to inefficiencies, frustrations, and missed opportunities. NetSuite offers a compelling alternative: a highly customizable ERP platform that empowers businesses to tailor the system to their precise needs.

E-Commerce 105

E-Commerce Out-Tasking Inventory Management Sales 105

Perficient Digital Transformation

APRIL 24, 2024

Uncovering the Challenge: Relying on Spreadsheets for Portfolio Analysis A leading wealth and asset management firm recently sought our financial services expertise for a critical challenge. Relying on complex spreadsheets for portfolio analysis, the firm faced operational hurdles due to immense computing demands. The Perficient Approach: Transforming Operations through Strategic Consulting Our team embraced the challenge, conducting a meticulous two-week analysis to uncover the root issue: a cu

Collaborations 103

Collaborations Management Service 103

The Global Small Business Blog

APRIL 25, 2024

©iStock/SweetBunFactory Saudi Arabia's Vision 2030 transformation has already brought change and growth to the nation's economy and society, with technology, tourism, and sports gaining global attention. Now Saudi Arabia has set its intentions on advanced manufacturing, and one company, Alat (Arabic for "machine"), is taking the lead to make the country a new global center for advanced and sustainable industry.

Manufacturing 270

Manufacturing 270

Everest Group

APRIL 22, 2024

SAP Business Application Services for Mid-market Enterprises SAP’s mid-market services market has already made a significant impact, contributing an impressive US$10+ billion with a double-digit YoY growth rate. Momentum is growing for small and medium-sized businesses (SMBs) to adopt the SAP suite for modernization and consolidation initiatives since the launch of SAP BTP, RISE with SAP, and GROW with SAP programs.

Marketing 147

Marketing Service Manufacturing Efficiency 147

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Learn how a publically traded US fintech company elevated its nearshore strategy. By working with a strategic staffing partner in Mexico, they developed targeted internship programs at multiple universities.

Nearshoring

Eclaro

APRIL 20, 2024

We are thrilled here in the halls of ECLARO that the full-on NBA playoffs are tipping off (and not just because there are more than a few long-suffering Knicks fans among our ranks). As the games play out, there will be plenty of talk about the secrets and success to building a winning team, how to get the most out of those team members, how to motivate and manage talent.

Management 96

Management 96

Perficient Digital Transformation

APRIL 22, 2024

We’re excited to share some wonderful news with you all! Perficient achieved the Köerber 2023 Evolve Partner Award for New OMS Partner of the Year North America. We see this as a shared achievement, one that wouldn’t be possible without the support of our incredible team and partner Köerber. Recognizing Excellence in the Supply Chain The Evolve Partner Awards have been established to recognize the efforts of Köerber’s partners in key Sales and Customer Success categories, which are related

Sales 98

Sales Collaborations Marketing Order Management 98

The Global Small Business Blog

APRIL 26, 2024

©iStock/Galeanu Mihai International tax laws on e-commerce may change the industry and global trade — perhaps not for the better, resulting in higher consumer prices. E-commerce has enjoyed such a meteoric rise over the past decade that ordering pretty much anything online and receiving it within a few days is now routine for consumers all over the world.

E-Commerce 267

E-Commerce Retail Sales 267

Everest Group

APRIL 24, 2024

Talent Genius REQUEST A TALENT GENIUS DEMO

Marketing 130

Marketing Service 130

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The Enterprise Knowledge Assistant (EKA) by Intetics is a groundbreaking platform tailored to revolutionize business operations for enterprises, SMBs, and startups. Powered by Generative AI, NLP, and ML, EKA automates tasks like information retrieval, customer support, and content creation. Boost efficiency by 30-50%, cut routine inquiries by 40%, and reduce training time by 30-50%.

Customer Support

IBM Services

APRIL 26, 2024

As large language models (LLMs) have entered the common vernacular, people have discovered how to use apps that access them. Modern AI tools can generate, create, summarize, translate, classify and even converse. Tools in the generative AI domain allow us to generate responses to prompts after learning from existing artifacts. One area that has not seen much innovation is at the far edge and on constrained devices.

Manufacturing 89

Manufacturing Healthcare Out-Tasking Sourcing 89

The Scalers

APRIL 24, 2024

Employees today are looking for more than just a 9-to-5 job. They want to be motivated, appreciated, and enthusiastic about the organisation they work for. In other words, they want to be engaged. According to a 2023 report by communications firm Edelman, 80% of people desire personal empowerment at work , and 71% prioritise making a societal impact.

Jobbing 88

Jobbing Out-Tasking Advisory Engineering 88

3Pillar Global

APRIL 26, 2024

Over the past 15 years I’ve led strategy and product work with leaders across health systems, payers, and pharmaceutical manufacturers. I’ve launched new pharmacy businesses, built patient check-in flows, and planned how to revamp payer ASO offerings. My big takeaway: healthcare leaders already know what needs to be built. They know what needs to change to make life better for patients and drive the business forward.

Healthcare 64

Healthcare Robotics Process Automation Pharmaceuticals Engineering 64

Everest Group

APRIL 24, 2024

Talent Genius REQUEST A TALENT GENIUS™ DEMO

Marketing 130

Marketing 130

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BPO

IBM Services

APRIL 24, 2024

Large language models (LLMs) may be the biggest technological breakthrough of the decade. They are also vulnerable to prompt injections , a significant security flaw with no apparent fix. As generative AI applications become increasingly ingrained in enterprise IT environments, organizations must find ways to combat this pernicious cyberattack. While researchers have not yet found a way to completely prevent prompt injections, there are ways of mitigating the risk.

Cybersecurity 89

Cybersecurity Engineering Research Jobbing 89

Amzur

APRIL 25, 2024

Introduction As intruders and attackers become more intelligent by embracing AI technologies, CIOs are under immense pressure to confront AI-powered cyberattacks to protect their infrastructure and assets. If you’re one among them, it’s time to reassess and strengthen your cybersecurity strategies to ensure the organization’s security and trust. But why?

Cybersecurity 59

Cybersecurity Healthcare Automation Sourcing 59

Perficient Digital Transformation

APRIL 24, 2024

From patient records to medical device telemetry, the volume and diversity of data generated for medical device companies can be staggering. However, harnessing this data to its full potential remains a significant challenge for many. Healthcare organizations, including medical device companies, grapple with dispersed data across various departments and technologies.

Healthcare 59

Healthcare Manufacturing Sourcing Marketing 59

Everest Group

APRIL 24, 2024

Talent Genius REQUEST A TALENT GENIUS DEMO

Marketing 130

Marketing Service 130

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Payroll