3Pillar Global

JULY 22, 2024

As ChatGPT becomes a household topic and AI integrates into nearly every industry, organizations are looking to maximize the benefits of one of the greatest technological innovations of the millennium. They aim to avoid missing out on any benefits while mitigating risks and managing obstacles. Data is critical for AI models and applications but real-world data may not always be accessible, feasible, or prudent depending on the use case.

Pharmaceuticals 95

Pharmaceuticals Healthcare Right-Sizing Research 95

Ivemsa

JULY 24, 2024

Emerging technologies and shifts in trade relations between countries continually impact global manufacturing. Historically, U.S. manufacturers have chosen Mexico and/or China as their preferred international destinations for production to save on costs. However, as U.S. and China trade relations have soured, and new incentives for manufacturing in Mexico have been established, it’s important to evaluate which location is most viable for the future, and how shelter services in Mexico play a part

Manufacturing 52

Manufacturing Labor Costs Nearshoring Administrative 52

The Global Small Business Blog

JULY 25, 2024

©iStock/Sean3810 The Taiwanese government should play an active role in Taiwanese small-and-medium enterprises' (SME) international expansion, possibly through "overseas special zones," Minister of Economic Affairs Kuo Jyh-huei has said. Kuo said he envisions a special arrangement designed by the government to help Taiwanese SMEs that do not have the same kind of resources and bargaining power of industry giants such as TSMC and GlobalWafers Co., gain a foothold overseas.

Government 187

Government Design 187

The Global Small Business Blog

JULY 24, 2024

©iStock/smolaw11 The Hinrich Foundation Guide to Master’s in International Business and Trade (Hinrich Foundation Guide – requires completing a short form) is a comprehensive resource to assist students and professionals to identify the right master’s program to accelerate their careers in global trade. Here are key questions to ask to evaluate master's programs in international business and trade.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Microsourcing

JULY 24, 2024

There is a lot to like about running an eCommerce business. Low overheads, unrestricted opening hours and the potential for a global customer base are just a few of the features that make the online world attractive for entrepreneurs. For all those benefits though, there is one factor that is increasingly causing headaches for eCommerce ventures of all shapes and sizes – data security breaches.

Research 52

Research 52

Redial

JULY 25, 2024

Just returned from my first trip to London and my first-ever conference! Elder and I had the opportunity to attend the CX Retail Conference last week. The purpose of our trip was to introduce Redial BPO at the CX Retail meetup and to the UK market. After two days of networking, we were thrilled to meet industry leaders interested in learning more about Redial BPO and how we are helping our current clients succeed.

Retail 130

Retail BPO Efficiency Customer Service 130

The Global Small Business Blog

JULY 26, 2024

©iStock/AndreyPopov The Federation of Small Businesses (FSB) has revealed its SME Export task force – a transformative blueprint designed to remove the obstacles that prevent small firms from seizing global opportunities. Despite their agility, only 10 percent of small firms trade internationally. Imagine economic growth if we could double that figure.

Design 231

Design 231

3Pillar Global

JULY 22, 2024

As ChatGPT becomes a household topic and AI integrates into nearly every industry, organizations are looking to maximize the benefits of one of the greatest technological innovations of the millennium. They aim to avoid missing out on any benefits while mitigating risks and managing obstacles. Data is critical for AI models and applications but real-world data may not always be accessible, feasible, or prudent depending on the use case.

Pharmaceuticals 94

Pharmaceuticals Healthcare Right-Sizing Research 94

Amzur

JULY 25, 2024

In today’s rapidly advancing healthcare landscape, effective patient education stands as a cornerstone for improving health outcomes and empowering individuals to manage their well-being proactively. Despite this importance, a significant number of patients—ranging from 50% to 70%—leave medical consultations without fully comprehending their health conditions.

Healthcare 66

Healthcare Sourcing Efficiency Automation 66

Everest Group

JULY 26, 2024

In just 78 minutes, a faulty update from CrowdStrike caused global chaos, grounding flights, disrupting hospitals, and halting banking services. This incident serves as a stark reminder of the urgent need for enterprises to bolster their resilience strategies. Read on to learn the essential steps enterprises must take to prepare for future disruptions.

Cybersecurity 59

Cybersecurity Banking Supply Chain Management Collaborations 59

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

The Global Small Business Blog

JULY 20, 2024

©2024 Laurel J. Delaney. All rights reserved. "The cars we drive say a lot about us.

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Perficient Digital Transformation

JULY 26, 2024

Perficient is thrilled to announce that Amarender Peddamalku has been awarded the prestigious “Most Valuable Professional” (MVP) status in Business Applications by Microsoft for the second time. This achievement is especially significant, highlighting his continued excellence and commitment to the Microsoft community. Amarender Peddamalku serves as the Microsoft Modern Work practice lead and digital transformation leader at Perficient.

Sales 52

Sales Collaborations 52

SEBPO

JULY 25, 2024

AdMonsters Publisher Forum Boston Total 0 0 0 0 AUGUST 4-6, 2024 Boston, MA AdMonsters Publisher Forum 2024 You’re a publishing or media executive headed to Boston for the AdMonsters Publisher Forum. You’ve invested the time and resources booking your flight, your hotel, and your tickets. But what’s the true ROI? Perhaps you’ll make some great connections, listen to some fantastic speakers , and pick up some valued new insights for yourself and your team.

Business Process Outsourcing 52

Business Process Outsourcing Sales Outsourcing Analytics 52

Everest Group

JULY 26, 2024

Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid models, finding a balance for in-house and outsourced resources. Since the inception of Global Business Services (GBS) almost two decades ago, enterprises have been experimenting with its resourcing model—whether to perform the work with their own res

Management 59

Management Right-Sizing Global Business Services Government 59

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

Capgemini

JULY 24, 2024

Capgemini is the Microsoft Global Financial Services Partner of the Year Abhaya Gupta 26 June 2024 Facebook Twitter Linkedin “Winning isn’t getting ahead of others. It’s getting ahead of yourself.” Rhyming with the above, I am delighted to share that 2024 have proved to be another winning year with our collaboration with Microsoft; Capgemini has been recognized at the 2024 Microsoft Partner of the Year Awards.

Cybersecurity 52

Cybersecurity Service Banking Collaborations 52

Perficient Digital Transformation

JULY 25, 2024

When I started looking for my next car, the questions did not stop at whether to buy an internal combustion engine (ICE), an electric vehicle (EV), or a hybrid. I wanted to be a well-informed buyer before I made my final decision. I wanted to not only know all the information needed to make the optimal car selection but also wanted a hassle-free buying experience that included a future maintenance and services plan that works well for me.

Order Management 52

Order Management Management Manufacturing Inventory Management 52

SEBPO

JULY 25, 2024

AdMonsters Publishers Forum 2024 Total 0 0 0 0 AUGUST 4-6, 2024 Boston, MA AdMonsters Publishers Forum 2024 You’re a publishing or media executive headed to Boston for the AdMonsters Publishers Forum. You’ve invested the time and resources in booking your flight, your hotel, and your tickets. But what’s the true ROI? Perhaps you’ll make some great connections, listen to some fantastic speakers , and pick up some valued new insights for yourself and your team.

Analytics 52

Analytics Outsourcing Design Management 52

Everest Group

JULY 23, 2024

Live Webinar What’s Next in Financial Services? Driving Transformation Through Sourcing, Technology, and Operations July 23, 2024 | 8 a.m. PT | 10 a.m. CDT | 11 a.m. EDT | 4 p.m. BST | 8:30 p.m. IST The Banking, Financial Services, and Insurance (BFSI) industry is undergoing major business and IT transformations amid current challenging macroeconomic, geopolitical, and regulatory environments.

Sourcing 64

Sourcing Insurance Service BPO 64

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Management

Zinnov

JULY 24, 2024

In this captivating episode of the Zinnov Podcast, Pari Natarajan, CEO of Zinnov, gives us an exclusive look inside Broadridge, a powerhouse in financial technology. Pari sits down with Tyler Derr, Broadridge’s Chief Technology Officer, and Sheenam Ohrie, the Managing Director of Broadridge Financial Solutions, India. Together, they explore the seismic shifts transforming the Fintech landscape and reveal how Broadridge is not just keeping up, but setting the pace for innovation.

Management 52

Management Offshoring Service 52

Perficient Digital Transformation

JULY 25, 2024

When troubleshooting issues in Adobe Experience Manager (AEM), the first step is often to identify which code version is deployed for the affected projects. However, OSGi bundle versions only provide a partial picture, lacking crucial details like the exact branch used. This becomes especially problematic when managing multiple tenants in the same environment or comparing code across different environments, which requires tedious navigation through CI/CD tool histories like Jenkins.

Design 52

Design Management Service Flexibility 52

Microsourcing

JULY 24, 2024

For more than 120 years, the American Hospital Association (AHA) has been a leading advocate for all types of hospitals, healthcare networks and their patients and employees 1. From legislative and regulatory debates to judicial matters, it has led the way in ensuring its members’ needs are not only heard but addressed. This includes the compilation of its annual Costs of Caring report 2 and the 2024 edition has once again highlighted the significant financial pressures facing healthcare provide

Healthcare 52

Healthcare 52

Everest Group

JULY 23, 2024

When unexpected disaster hits, how should enterprises handle the impact on customer experience? Read on for expert suggestions on best practice for CX crisis mitigation, or get in touch if you’d like to speak with our analysts on this topic. It was a business-as-usual day on July 18 th , until several users started seeing the “blue screen of death” issue on their systems.

Flexibility 59

Flexibility Banking Risk Management Risk Management 59

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Ivemsa

JULY 23, 2024

Shelter services in Mexico have become a strategic advantage for U.S. and other foreign manufacturers wanting to leverage the full potential of nearshoring to Mexico. It’s encouraged global brands from various sectors – including automotive, aerospace, and medical device manufacturing – to continue increasing their foreign direct investment, making the U.S. the largest trading partner of Mexico.

Manufacturing 52

Manufacturing Service Payroll Nearshoring 52

Perficient Digital Transformation

JULY 24, 2024

The package allows the import and export of repository contents. You can use packages to install new content, install new features, change event content, and restore saved content for development. A package is a zip file that saves data stored in a serialized file system (called vault serialization) and provides an easy-to-use and maintainable representation of files and folders.

Management 52

Management 52

Microsourcing

JULY 24, 2024

By 2025, Gartner predicts that proactive interactions will outnumber reactive ones 1. Gone are the days when customers would just wait for problems to arise before seeking help. The customers of today demand more anticipatory and personalized services. They expect companies to predict their needs and resolve issues before they even realize there is a problem.

Offshoring 52

Offshoring Service 52

Everest Group

JULY 23, 2024

Organizations are increasingly relying on third parties for various functions to cut costs and leverage external expertise, which can introduce significant security risks. This blog explores how effective third-party risk management (TPRM) is crucial for identifying, analyzing, and controlling these risks, ensuring protection against potential breaches and vulnerabilities.

Risk Management 59

Risk Management Risk Management Management Right-Sizing 59

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Zinnov

JULY 22, 2024

The ScalerPod episode features Sidhant’s insights from his experience with Toyota and Tata Motors, emphasizing work ethics, customer satisfaction, and the transition from Mechanical Engineering to Tech Consulting. It also focuses on Zinnov’s efforts in growing the engineering community, promoting the India Engineering Ecosystem, and leveraging “Grey Hair Consulting, post-COVID tech trends, including cloud resilience, digital adoption, and the adoption of GenAI tools like CoPilot.

Engineering 52

Engineering 52

Perficient Digital Transformation

JULY 24, 2024

Perficient’s newest ERG, PRISM, kicked off the summer with vibrant celebrations and important conversations surrounding Pride and the LGBTQIA+ community. A key event this year was our “Pronouns 101”, an enlightening and empowering session focused on understanding and respecting the diverse identities within our community. Pronouns 101 provided attendees and viewers with a comprehensive understanding of pronouns and their significance in fostering a respectful and welcoming envi

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Premier BPO

JULY 23, 2024

The competitive advantage through which brands try to differentiate themselves from the other brands in the market is the delivery of exceptional customer experience (CX) that promises to meet customer expectations in this rapidly evolving market. Customers are likely to shun brands that cannot offer fast and frictionless personalized experiences that can cater to the demand for 24/7 omnichannel experiences.

Nearshoring 52

Nearshoring BPO Outsourcing Out-Tasking 52

Everest Group

JULY 25, 2024

Enterprises today must prioritize building and scaling next-generation products, platforms, and services to stay competitive. This blog explores how Global Capability Centers (GCCs) are helping to navigate these challenges by fostering a future-ready workforce through innovative learning strategies, modernized job architectures, and advanced technology solutions.

Jobbing 52

Jobbing Automation Service Management 52

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.

Design