Sat.Feb 24, 2024 - Fri.Mar 01, 2024

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Today in Global Small Business: Global Small Businesses Need Financial Services, Not Charity

The Global Small Business Blog

©iStock/FeelPic What's affecting me, my clients, my colleagues and other global small business owners: Global small businesses need financial services , not charity. Today’s small businesses face extraordinary multi-layered challenges on local, state, national and global levels. Here's why. China holds the key to speeding up debt relief and ending the “silent crisis” that is holding back attempts to tackle poverty in the world’s poorest countries, a senior World Bank official has said.

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10 Reasons Why You Need 24/7 Support Service In 2024

31 West

In today’s competitive business landscape, the focus is on providing customer-centric solutions. Identifying your clients’ needs, putting them first, and ensuring that your goals align with their requirements are some key factors that can help establish your brand. As your business scales, your customers will demand a 24/7 support service that provides real-time assistance when needed.

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Do You Have An Enterprise Data Strategy?

Perficient Digital Transformation

This time of year, I like to talk about updating the data strategy for the new year to include new business goals and new technology and in doing so I sometimes forget that there are still many companies that do not have a data strategy to update. What is a Data Strategy and why do I need one? Most organizations have multiple data management initiatives underway including master data management, data governance, data migration, data modernization, OLTP operational data cleanup, data ingestion, a

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How Meta’s Llama 3 will impact the future of AI

IBM Services

In January of 2024, Meta CEO Mark Zuckerberg announced in an Instagram video that Meta AI had recently begun training Llama 3. This latest generation of the LLaMa family of large language models (LLMs) follows the Llama 1 models (originally stylized as “LLaMA”) released in February 2023 and Llama 2 models released in July. Though specific details (like model sizes or multimodal capabilities) have not yet been announced, Zuckerberg indicated Meta’s intent to continue to open sou

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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A Millennial Redesign by Britain's Oldest Brand Lyle's Golden Syrup

The Global Small Business Blog

©iStock/StephanieFrey Oh what is the uproar all about? Because Lyle’s Golden Syrup is undergoing a redesign? Wait. There's so much more to it. The British baking staple, now owned by Tate & Lyle Sugars , is highly recognizable because the logo has been unchanged for 140 years. The product is even the Guinness World Records holder for the world's oldest logo.

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The 13 Biggest Mergers and Acquisitions

Global Expansion

It’s estimated that 49,849 mergers and acquisitions took place in 2019 , ranging from huge multinational arrangements to smaller regional deals. Whatever the size or scale, financial transactions of this kind are always complicated and fragile at the best of times.

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What is managed DNS, anyway?

IBM Services

Managed DNS is where a third-party hosts and optimizes your DNS resolution architecture to provide the fastest, most secure, most reliable experience. Perhaps the easiest way to explain it is by looking at the opposite scenario: what if you don’t have a managed DNS service in place? Every query in the Domain Name System (DNS) follows the same logic to resolve IP addresses.

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I'd Like to Say Thank You Very Much

The Global Small Business Blog

©2024 Laurel J. Delaney. All rights reserved. "For all the supporters of Tesla over the years, and it's been several years now and there have been some very tough times, I'd just like to say thank you very much. I deeply appreciate the support, particularly through the darkest times.

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IAOP Names Transparent BPO a Top 100 Global Outsourcing Provider for 2024

Transparent BPO Outsourcing

Award continues recognition of Transparent BPO as one of the world’s best outsourcing services providers Transparent BPO, a leading nearshore, and offshore contact center solutions provider is pleased to announce the company’s selection for The 2024 Global Outsourcing 100® by the International Association of Outsourcing Professionals® (IAOP®). The Global Outsourcing 100, now in its eighteenth year, is a prestigious […] The post IAOP Names Transparent BPO a Top 100 Global Outsourcing Provid

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Morgan Stanley Supercharged Its Customer Journey. Learn How at Adobe Summit 2024!

Perficient Digital Transformation

Adobe Summit 2024 is right around the corner, and we’re excited to sit down with the executive director of marketing applications at Morgan Stanley Dorothy Joseph on March 27 at 11:30 A.M PST at The Grand Lux Café in The Palazzo. Perficient’s Jay Jackson, director of Adobe Digital Marketing and CDP, will host a fireside chat with Joseph about the global financial services leader’s successful journey to consolidate and optimize the Adobe Experience Platform.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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4 smart technologies modernizing sourcing strategy

IBM Services

Sourcing is getting smarter. To start, many organizations have already pivoted from a tactical to a strategic sourcing mindset—which can make all the difference when it comes to gaining and retaining a competitive advantage. Why? Because organizations with strategic sourcing mindsets look beyond price and cost savings-centered supplier selection initiatives.

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Have You Heard of Poland's Blik?

The Global Small Business Blog

©iStock/PIKSEL Poland's Blik is one of many homegrown mobile payment service providers (PSPs) that have become integral to commerce in the countries they were launched. As local PSPs become more popular, relying strictly on global PSPs is no longer enough for businesses expanding to new geographies. They must address payment localization to build trust with customers and avoid losing sales.

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Hackett: HR Organizations Feeling Increased Pressure in the Face of Global Uncertainty

The Hackett Group

Generative AI and Other Technology Are Key to Improving HR Efficiency and Effectiveness Miami, FL – February 29, 2024 – As companies face significant uncertainty, including the potential for stalled global economic growth, high interest rates and possible labor and skills shortages, human resources (HR) teams expect to feel increased pressure, including a growing workload and the need to enable the success of business stakeholders, according to new HR Key Issues research from The Hackett Group ,

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Perficient Wins 2023 Acquia Partner Advocate of the Year: North America

Perficient Digital Transformation

Perficient is excited to announce we’ve won the 2023 Acquia Partner Advocate of the Year Award for North America ! This award commemorates a partner that has exhibited outstanding performance and industry leadership. Since 2017, our Acquia practice has demonstrated consistent expertise with Acquia products and cloud hosting services. Our engagements range from implementing Drupal websites and portals to strategizing personalization and customer journeys, including clients in regulated industries

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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How IBM is helping accelerate AI adoption and application centric connectivity

IBM Services

This week, as thousands of network operators, technology vendors, and mobile device providers from all over the world converge on Barcelona for Mobile World Congress , it’s the perfect time to discuss how IBM® is shaping the future of network operations and telecommunications. Outside the glitz of new phones, connected cars and 5G with everything, there are some real challenges the industry must address.

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Never Retreat From Globalization – You Might Regret It

The Global Small Business Blog

©iStock/Thinkhubstudio What was globalization meant to be? Brining the world closer together, enmeshing advanced and developing economies in a web of mutually beneficial economic and financial linkages. From about the mid-1980s, trade and financial flows between countries expanded rapidly as governments dismantled barriers to these flows. Not everything went according to plan.

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Thinking About Expanding? Why Choose a BPO Call Center?

Intugo

Thinking About Expanding? Why Choose a BPO Call Center? As companies from the US and Canada explore the possibilities of reaching new markets, the decision for team expansion becomes critical. In this journey, choosing a BPO (Business Process Outsourcing) call center emerges as a strategic move that can redefine competitiveness. This article explores the compelling reasons behind opting for a BPO call center, with a special focus on why expanding to Mexico with Intugo is the key to unlocking

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The Hackett Group: New Enterprise Performance Management Software Provider Study Finds Modern Cloud-Based Software Delivers Far Greater Value Realization Than Legacy Systems

The Hackett Group

Research Finds Customer Demand for Cost Reduction, Actionable Information and Agility Are Driving Vendor Innovation, With AI a Clear Provider Focus to Leapfrog Productivity and Insight Miami, FL – February 28, 2024 – Today’s modern, cloud-based enterprise performance management (EPM) software delivers dramatically greater value realization than legacy solutions, according to new EPM Digital World Class Matrix research from The Hackett Group , Inc.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Renewable energy in action: Examples and use cases for fueling the future

IBM Services

As more countries, companies and individuals seek energy sources beyond fossil fuels, interest in renewable energy continues to rise. In fact, world-wide capacity for energy from solar, wind and other renewable sources increased by 50% in 2023. More than 110 countries at the United Nations’ COP28 climate change conference agreed to triple that capacity by 2030, and global investment in clean energy transition hit a record high of USD 1.8 trillion in 2023.

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Business, Emotion and the Human Constraint

Intelligent Management Inc.

It’s been a while since our last post. We’ve been concentrating our writing efforts elsewhere and we are very happy to announce that ‘The Human Constraint’ that started out as an online project, downloaded in 43 countries around the world, will be published this year by a major publishing house, Taylor & Francis (Routledge). Here, co-founder Angela Montgomery takes the opportunity to introduce the new book.

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Leveraging Strategic Partnerships to Unlock the Potential of Gen AI in Customer Experience Management | Blog

Everest Group

By strategically partnering with third-party providers, enterprises can fully harness the potential of gen AI in customer experience management. Learn insights from our latest survey on enterprise readiness for gen AI adoption and how collaborating with providers can help overcome the major obstacles. Reach out to us for more information or to further discuss this topic.

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Data Lake Governance with Tagging in Databricks Unity Catalog

Perficient Digital Transformation

The goal of Databricks Unity Catalog is to provide centralized security and management to data and AI assets across the data lakehouse. Unity Catalog provides fine-grained access control for all the securable objects in the lakehouse; databases, tables, files and even models. Gone are the limitations of the Hive metadata store. The Unity Catalog metastore manages all data and AI assets across different workspaces and storage locations.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Building trust in the government with responsible generative AI implementation

IBM Services

At the end of 2023, a survey conducted by the IBM® Institute for Business Value (IBV) found that respondents believe government leaders often overestimate the public’s trust in them. They also found that, while the public is still wary about new technologies like artificial intelligence (AI), most people are in favor of government adoption of generative AI.

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Transparent BPO Appoints Kurt Camal as Director of Operations

Transparent BPO Outsourcing

Nearly a Decade of Experience, with a Track Record of Success Rockville, MD – Transparent BPO would like to announce the promotion of Kurt Camal, to Director of Operations, as recognition of his hard work, and impact on both employees specifically, and his programs in general. Kurt brings nearly a decade of experience, all with […] The post Transparent BPO Appoints Kurt Camal as Director of Operations appeared first on Transparent BPO.

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What to Consider Before You Hire a ServiceNow Outsourcing Partner?

V-Soft Consulting

Embarking on a mission to uncover the best outsourcing partner for ServiceNow requires a thoughtful approach. The ServiceNow partner you choose must understand your business goals and requirements. They should implement suitable solutions to maximize your ROI. So, collaborating with an expert ServiceNow Consulting Company with a team of certified ServiceNow consultants is an excellent choice to meet your outsourcing requirements and accelerate digital transformation across IT, HR, and customer s

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Navigating AI in Business: Moving Beyond “Using AI”

Perficient Digital Transformation

In today’s rapidly evolving business landscape, the role of artificial intelligence (AI) has shifted from being a mere buzzword to a strategic imperative. However, if the goal is simply to be “using AI”, we risk missing opportunities and wasting resources. To truly harness the power of AI, organizations must shift their mindset from vague aspirations to actionable goals.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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How to improve network resilience with NS1 Connect Filter Chains

IBM Services

Network service outages happen. It’s not a matter of if but when. Cloud platforms and content delivery networks (CDNs) with 100% uptime SLAs aren’t immune. They experience outages just like everything else. The question is: what do you do when one of your network services goes down? Will the lack of redundant services knock you offline? Or will you failover to another provider, maintaining a seamless user experience?

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Transparent BPO Appoints Anna Acosta as Director of Operations

Transparent BPO Outsourcing

An expert in strategic planning and process enhancement Rockville, MD – Transparent BPO would like to announce our very own Anna Acosta’s promotion to Director of Operations, as recognition of their role in the growth and development of both the programs she has been involved with, as well as TBPO as a whole. Anna joined […] The post Transparent BPO Appoints Anna Acosta as Director of Operations appeared first on Transparent BPO.

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ServiceNow CMDB: Why It's Important for Businesses

V-Soft Consulting

In the fast-paced, digital world, effective management of IT resources is fundamental to a business’s success. This is where the power of ServiceNow CMDB (Configuration Management Database) comes into play. ServiceNow CMDB is a game-changing tool that gives businesses full visibility and control over their IT infrastructure. It offers a centralized database that houses information about all IT assets, services, and their relationships within an organization.

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Scala: mutable data structure

Perficient Digital Transformation

Scala, a programming language that combines object-oriented and functional programming paradigms, provides a variety of mutable data structures. Mutable collections such as ArrayBuffer and HashMap facilitate in-place modifications, making them well-suited for situations demanding high-performance, mutable structures. They present a conventional alternative, providing a mutable counterpart to their immutable equivalents.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.