Sat.Sep 30, 2023 - Fri.Oct 06, 2023

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Providing IT Help Desk Services To A Leading Logistics Company

31 West

Table of Contents: Introduction Client Background Challenges Solution Implementation Results Conclusion 1. Introduction In the fast-paced world of logistics, the efficiency of IT systems is paramount. A leading logistics company, hereafter referred to as “Our Client” recognized the need to optimize their IT service desk services to ensure uninterrupted operations and enhanced customer satisfaction.

Service 130
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20 Must-Listen Podcasts to Improve Business, Leadership and Cocktail Party Banter

Eclaro

In honor of International Podcast Day, Eclaro shares 20 favorite podcasts to help your business, career, personal life and cocktail party banter

90
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Unlocking the Power of Salesforce Data Cloud: Revolutionizing Healthcare

Perficient Digital Transformation

In today’s rapidly evolving healthcare landscape, data is the driving force behind informed decision-making and personalized patient care. However, the abundance of data scattered across various siloed systems can be overwhelming, making it challenging for healthcare providers to harness its full potential. This is where Salesforce Data Cloud steps in as a Customer Data Platform (CDP) – offering a transformative solution that empowers healthcare organizations to aggregate, harmonize, and a

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How ER&D GCCs in India are Pioneering Innovation and Excellence

Zinnov

In the face of mounting geopolitical tensions, global economic challenges, government protectionism, and persistent supply chain disruptions, the global Engineering Research & Development (ER&D) sector has defied all odds. Its resilience and unwavering growth are perhaps most strikingly demonstrated by the substantial increase in ER&D expenditure.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Elevating Tier-1 IT Help Desk Services For A Pharmaceutical Company

31 West

Table of Contents: Introduction Client Background Challenges Solution Implementation Results Conclusion 1. Introduction In the pharmaceutical industry, seamless IT support is essential to maintain productivity, ensure regulatory compliance, and safeguard sensitive data. This case study delves into our experience with a pharmaceutical client, known as “PharmaTech” Our client wanted to outsource its tier-1 support & was actively looking for an IT service desk provider.

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The U.S. Chamber of Commerce Foundation and IBM explore generative AI’s applications for skills-based hiring

IBM Services

The recent rise of generative artificial intelligence (AI) including large language models (LLMs) has inspired organizations in every industry to consider how AI can drive innovation. Leaders are increasingly recognizing the power of AI as well as its potential limitations and risks. It’s critical that leaders think carefully about how AI is created and applied and take a human-centric, principled approach to each use case.

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Defining a Global Recruitment Strategy to Attract Top Talent

UnaTerra

Recruiting globally is a whole new ball game. Unfortunately, it’s not just a matter of posting on Indeed and hoping for the best. No, you’re going to need a comprehensive global recruitment strategy in order to keep your competitive edge, avoid the inherent risks in the process and attract top-tier talent. A well-thought out strategy […] The post Defining a Global Recruitment Strategy to Attract Top Talent appeared first on Cintra Global.

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Enhancing Level-1 IT Service Desk Services For A Large Hotel Chain

31 West

Table of Contents: Introduction Client Background Challenges Solution Implementation Results Conclusion 1. Introduction In the hospitality industry, efficient IT support is crucial for providing exceptional guest experiences and maintaining seamless hotel operations. This case study examines the journey of a large hotel chain, referred to as “HospitalityX,” as it sought to enhance its Level-1 IT service desk services.

Service 130
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Opticon 2023: An Intersection of Art and Science

Perficient Digital Transformation

Optimizely’s Opticon 2023 begins next week on Tuesday, October 10 in sunny San Diego. The 3-day conference promises to explore what Optimizely calls “the intersection of art and science.” Attendees will have the opportunity to experience what happens when the two work in tandem to drive better digital experiences while empowering the people, like you, who create them.

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Automatic Contract Renewals: Are They In Your Best Interest?

SirionLabs

Explore the pitfalls and legal complexities of automatic contract renewal for enterprises. Discover why autorenewals might not serve your business best.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Employee Mobility: Why Your People’s Movements Matter

UnaTerra

Employee mobility is a catch-all term for the movement of your people in their career. Be it up the rungs of the corporate ladder, travelling or relocating for work, or taking the opportunity to work remotely. It’s all about your people making moves to suit their professional goals. Why is employee mobility important? Employee mobility […] The post Employee Mobility: Why Your People’s Movements Matter appeared first on Cintra Global.

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Fertility care provider Ovum Health gives patients information using chat and scheduling tools with IBM watsonx Assistant

IBM Services

As a healthcare activist, a mom to a fertility preservation miracle, a business owner and a cancer survivor, Alice Crisci has dedicated her life to ending the spread of health misinformation. She founded MedAnswers and its telemedicine spinout, Ovum Health , with the hopes of providing increased access to family-building solutions like pre-pregnancy, prenatal and postnatal healthcare.

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GitHub Action with XM Cloud

Perficient Digital Transformation

The approach I am going to show you would work for any CI/CD pipeline with XM Cloud with some level of customization, however, I will be showing it on an example of GitHub Actions. Why? One would ask – if my codebase is located at GitHub, why on earth would I need to leverage GitHub Actions if the XM Cloud Deploy app already provides build&deploy pipelines for GitHub?

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Introduction to GitHub Actions

Perficient Digital Transformation

In today’s fast-paced world of software development, automation is the key to efficiency. GitHub Actions is a powerful tool that can help you automate your workflow, saving you time and reducing errors. In this article, I’ll dive into what GitHub Actions is, how it works, and how you can leverage it to supercharge your development process.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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A Comprehensive Insight into Coveo Content Recommendation ML Model for Reforming Content Strategy

Perficient Digital Transformation

Introduction Coveo’s Content Recommendation Model is a machine learning feature that provides personalized content recommendations to users based on their behavior and preferences. It enhances user engagement and satisfaction by suggesting relevant information, products, or content. The model continuously learns and adapts, ensuring that recommendations remain accurate over time.