IBM Services

MAY 1, 2023

In this first of two posts, I investigate the anatomy of artificial intelligence and its impact on insurance. Artificial intelligence applied to insurance The insurance industry has always made extensive use of data and algorithms, such as in the calculation of insurance premiums.

Insurance 77

Insurance Customer Service Automation Service 77

Forrester Digital Transformation

JULY 14, 2022

On July 6, 2022, The Travelers Property Casualty Company of America (Travelers Insurance) filed a suit in Illinois Federal Court against International Control Services, Inc (ICS) asking for policy rescission and declaratory judgment against ICS.

Insurance 130

Insurance Service Risk Management Risk Management 130

Forrester Digital Transformation

NOVEMBER 7, 2022

The four significant insurance themes that emerged from The Future of Insurance, Europe 2022 event.

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Insurance 130

McKinsey and Company

MAY 3, 2023

AI’s potential for competitive advantages remains largely unrealized in the Asian insurance industry. There is a framework for success: invest in AI not discretely but across the value chain.

Insurance 75

Insurance Service Management 75

Velocity Global

JUNE 7, 2023

and international companies that send foreign employees on assignment to Mexico or allow them to relocate and work in Mexico must prioritize their employees’ safety and health insurance coverage. Read below to learn how to ensure proper and compliant health insurance in Mexico for your expatriate employees living and working in the country.

Insurance 98

Insurance Healthcare Payroll Administrative 98

Perficient Digital Transformation

JULY 6, 2023

A blockchain-based data model for health insurance could potentially help to improve the efficiency and security of the health insurance industry. In such a model, each participant in the network, such as a patient, healthcare provider, or insurance company, would have their own unique identity on the blockchain.

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Insurance Healthcare Reduced Costs Efficiency 52

Forrester Digital Transformation

OCTOBER 26, 2021

Find out what Forrester predicts for insurance companies in 2022 and beyond.

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Insurance Service 130

Forrester Digital Transformation

OCTOBER 18, 2021

Forrester surveyed customers of the 32 of the largest and most important auto and home insurance brands in France, Germany, Italy, Spain, and the UK about the quality of their experiences as a part of our European Auto And Home Insurers Customer Experience Index, 2021.

Insurance 130

Insurance 130

Hyland

OCTOBER 17, 2022

In less than five years, insurers have gone from highly skeptical to fully embracing cloud-first strategies. A cloud computing platform allows insurance companies, with the help of software vendors, to create and host applications in the cloud without being concerned about the infrastructure the application will run on. Integration.

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Insurance Software Flexibility Analytics 98

McKinsey and Company

APRIL 11, 2023

This represents an outsize year for insurer and enrollment growth. More than 3.6 million new consumers entering the market are choosing among an average of 88 plans.

Insurance 88

Insurance Marketing Healthcare Service 88

McKinsey and Company

NOVEMBER 16, 2022

The global life insurance industry is facing an inflection point. A fundamental reimagination will usher in significant change.

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Insurance Service 85

McKinsey and Company

FEBRUARY 3, 2023

In this podcast, three McKinsey partners and leaders of the Insurance Practice discuss the themes that will define Asian insurance in 2023 and beyond.

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Insurance Marketing 103

The Global Small Business Blog

SEPTEMBER 27, 2023

Back in her office, “I [Sharma] said, Hey, we can get credit insurance for exporting, so you know what? Next time let's tell them to buy $15,000 worth instead of $5,000 because we're going to give them insurance. I believe it is: AKAS – EXIM's Exporter of the Year in 2021. And that was a game changer for us.”

Banking 250

Banking Insurance Finance 250

IBM Services

MAY 8, 2023

In my previous post , I described the different capabilities of both discriminative and generative AI, and sketched a world of opportunities where AI changes the way that insurers and insured would interact. As AI technologies continues to mature and use cases expand, insurers should not shy from the technology.

Insurance 70

Insurance Government Regulations Analytics 70

Magellan Solutions

APRIL 28, 2023

Top 7 Benefits of Outsourcing Administrative Functions for Insurance Companies Insurance companies encounter a variety of challenges nowadays. Outsourcing administrative functions for insurance companies has been a proven strategy to consider. With the rising inflation, insurance companies are looking for ways to reduce costs.

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Outsourcing Insurance Administrative Data Entry 74

Magellan Solutions

APRIL 19, 2023

8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing If customers do not get satisfactory service, they easily switch to other competitors. In order to keep up with the changing needs, improving customer service in insurance is one of the top priorities of businesses. when outsourcing.

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Outsourcing Customer Service Insurance Service 89

Perficient Digital Transformation

MARCH 3, 2023

In this blog, we’re going to stay in the world of finance, but pivot to embedded insurance. Recall flying back in the 1970s, when airlines began offering life insurance at the airport to folks before they boarded their flight. Apple makes significant profits selling insurance on their phones. i-Insurance anyone?

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Insurance Finance Banking Service 64

Everest Group

NOVEMBER 3, 2022

Leading insurance organizations seek to be more data-driven in their business decisions by harnessing the full potential of the data that resides within their enterprise boundaries. In this blog, we will explore the potential benefits for carriers of unlocking data in the insurance value chain. Source, Everest Group.

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Insurance Analytics Sourcing Efficiency 98

McKinsey and Company

DECEMBER 21, 2022

Leaders in McKinsey’s insurance practice discuss industry trends and how companies can be successful by rethinking the life insurance model.

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Insurance Management 89

Perficient Digital Transformation

JULY 19, 2023

One such industry that will be forced to utilize AI solutions to gain a competitive advantage is the regional insurance carrier industry. By harnessing the power of AI, regional insurance carriers can streamline their operations, enhance customer experience, and make more informed decisions.

Insurance 52

Insurance Automation Streamline Operations Reduced Costs 52

McKinsey and Company

SEPTEMBER 15, 2022

Here’s the role insurers can play. The world’s transition to net-zero emissions will cost trillions of dollars and present new kinds of risks.

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Insurance Service 96

McKinsey and Company

MARCH 17, 2022

As insurers rethink agent relationships, American Family Insurance is looking ahead, investing in digital tools and solutions that help agencies stay on top of trends and changing customer needs.

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Insurance Service 117

Perficient Digital Transformation

JANUARY 28, 2022

As customer expectations around how to purchase insurance online evolve, it’s crucial for insurance carriers to create online purchasing experiences that exceed expectations and drive revenue and growth opportunities for their organizations. The insurance industry, just like any other, has seen its trends evolve.

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Insurance 119

Perficient Digital Transformation

APRIL 25, 2022

In our previous blogs , we’ve documented how insurance is a complicated product for the traditional commerce process. Insurance is one of the few products that is purchased that one hopes to never have to use – fulfilling a claim means something bad has happened.

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Insurance Service 98

McKinsey and Company

SEPTEMBER 30, 2021

Over the next decade, the fully tech-enabled insurer will bear little resemblance to today’s organization. Five trends, individually and in combination, will have a seismic impact.

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Insurance Service 143

McKinsey and Company

OCTOBER 14, 2021

As economies emerge from the pandemic and plan for the next decade of growth, insurance companies need to rethink the strategic function of risk.

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Insurance Risk Management Risk Management Management 114

McKinsey and Company

SEPTEMBER 15, 2022

Autonomous mobility has the potential to dramatically transform the automotive insurance market, from underwriting to claims and beyond.

Insurance 126

Insurance Marketing Service 126

Magellan Solutions

APRIL 24, 2023

Stay Ahead of the Compliance Game: How Insurance Companies Can Meet Regulatory Requirements Nowadays, businesses should be up-to-date with the governing laws on data security. Outsourcing insurance compliance services can assist businesses with the changes in regulatory compliance. Additionally, it lowers exposure to potential risks.

Insurance 69

Insurance Outsourcing Reduced Costs Efficiency 69

McKinsey and Company

FEBRUARY 15, 2022

The insurance industry struggles to create economic profit. But amid COVID-19’s enduring changes, opportunities await.

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Insurance Service 134

Forrester Digital Transformation

NOVEMBER 10, 2021

Last week Lemonade revealed Lemonade Car, its entry into auto insurance. This week, it announced the acquisition of Metromile, one of the largest usage-based auto insurers in the world. Talk about timing. Insurtech M&A has been strong, but admittedly, I didn’t expect to see a transaction like this so soon.

Insurance 130

Insurance Engineering Automation Management 130

IBM Business Partners

JUNE 23, 2023

Although interest rates have increased at an unprecedented rate over the past year due to efforts by central banks to curb inflation, insurers are locked into low-yielding investments, and it will take several years for their investment yields to improve. Core modernization (processes and technology) is a top priority for every insurer.

Insurance 58

Insurance Automation Administrative Operational Costs 58

Everest Group

MARCH 10, 2023

Cloud computing presents a huge opportunity for insurers to drive growth, improve efficiency, and deliver innovation, among other benefits. Read on to learn about the coming phase of industry cloud and the key role system integrators (SIs) can play in advancing cloud adoption in insurance. Let’s explore this opportunity further.

Insurance 52

Insurance Efficiency Analytics Automation 52

Perficient Digital Transformation

NOVEMBER 12, 2021

As we’re slowly climbing out of the pandemic, the insurance industry has a fresh opportunity to begin to reinvent itself to align with the changing values of society and leverage the power of data and technology to do more than just deliver innovations in products, underwriting, and operational efficiencies. Heart, Mind, and Market Share.

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Insurance Sales Research Marketing 114

Everest Group

MAY 31, 2023

From the many thought-provoking conversations that Everest Group analysts engaged in at Formation ’23, three main themes emerged about the future of insurance technology. In this blog, we will take a closer look at these growing trends and explore their potential impact on the insurance industry. Contact us directly for more insights.

Insurance 52

Insurance Streamline Operations Software Out-Tasking 52

Everest Group

JULY 7, 2023

Embracing sustainability in the insurance industry is not just a choice, but a necessity for a resilient future. By integrating Environmental, Social, and Governance considerations into their practices, insurers can mitigate risks and foster long-term value for customers, shareholders, and the planet.

Insurance 52

Insurance Efficiency Analytics Government 52

McKinsey and Company

MAY 2, 2022

In this podcast, three claims experts discuss what insurers should consider as they update their technology, ways of working, and workforces to bring forth the future of claims.

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Insurance Service 86

McKinsey and Company

SEPTEMBER 13, 2021

In this podcast, McKinsey experts explore the insurance procurement themes executives should consider as the tremors from the pandemic push them to rethink their service-provider relationships.

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Insurance Service 102