10 reasons to outsource your call center operations to Mexico


Mexico is quickly positioning itself as a powerhouse in BPO outsourcing, but what is the reason for this? Easily, we can say that it is mainly the operating costs, the U.S. is too expensive.

The Big Shift—A Conversation About the Impact of Change


The Association 4.0 Podcast allows me to do something I love. I’m able to exchange ideas and opinions with the savviest leaders in the industry. Recently, Jacqualine Price Osafo, MBA, CAE, and I had a wide-ranging conversation about the need to shift and the impact of change.


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Trending Sources

The Merits of Hiring a Dedicated Team to Enhance Your Website

Groove Technology

Several firms have learned that in-house teams are not enough in the wake of the COVID-19 epidemic, and outsourcing is now helping these organizations remain lucrative and thrive. Research shows that IT outsourcing accounts for more than half of the entire outsourced industry.

Find Joy in 2022!

LS Retail

©2022 Laurel J. Delaney. All rights reserved. Find joy, remain grateful, stay humble, be brave and go global in 2022." – Laurel J. Delaney, creator of the The Global Small Business Blog. be brave find joy go global Laurel J. Delaney remain grateful stay humble The Global Small Business Blog


The Guide to Finding Global Talent

Remote work has opened the doors to hiring the best talent anywhere. Discover how building a talent hub in a specific geographic region can help grow your company. Learn key factors to consider when creating a hub and suggested locations.

22 Reasons to Work with Transparent BPO in 2022

Transparent BPO

Nearshore and Offshore options offer quality, cost-competitive alternative By Dean Birtwell, Vice President, Business Development, Transparent BPO The start of a new year traditionally gives us a sense of renewal. A fresh start. A chance to turn the page. A time for new resolutions and a new outlook.

Velocity Global and Icelantic’s Winter on the Rocks gives respite and relief to Marshall Fire victims

Velocity Global

DENVER, January 13, 2022 —. 30,000 donation to relief fund. VIP tickets to Red Rocks for those affected by the fire.

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How To Save Money Managing Supplier Contracts


How To Save Money Managing Supplier Contracts. Better managing third-part supplier contracts probably isn’t high up on many companies’ finance department to-do lists. However, it’s been estimated that the average company loses about 9% of annual turnover due to poor contract management practices.

The Ultimate Guide To Hiring A Real Estate Virtual Assistant

Outsource Workers

When you’re a real estate professional, ‘busy’ would be an understatement to describe your schedule. Who has time to handle the rest of the nitty-gritty stuff with all the client meetings and home tours?

Eclaro Launches New Website


January 18, 2022 - Eclaro is excited to announce the launch of our new website at www.eclaro.com. Visitors will find simplified navigation, access to new content, and links to new information showcasing our services and expertise, company culture, impact sourcing program and more.

Chazey Partners advises ISA to implement and expand their Shared Services Center

Chazey Partners

[January 2022] Chazey Partners, a global management consulting firm specializing in Shared Services, is proud to support ISA in the implementation and expansion of their … Chazey Partners advises ISA to implement and expand their Shared Services Center Read More ».

How the Candidate Experience Is Your Competitive Advantage

Speaker: Kevin W. Grossman, TAS, HCS | Talent Board and the Candidate Experience (CandE) Awards President

During this informative webinar, Talent Board and the Candidate Experience (CandE) Awards President, Kevin Grossman, will share insights from their candidate experience benchmark research and teach you how the candidate experience is your competitive advantage.

Emily in Paris and Career Coaching

Talent Management Strategy

An unlikely combo Emily in Paris and Career Coaching Maybe not. Read on. For anyone who lives in a box, sans Wi-Fi, “Emily in Paris” is one of Netflix latest, hottest streamed series. It tells the story of Emily Cooper a PR junior sent from her H.Q.


Have Your Cake and Eat It Too!—A Hybrid Model of Association Management


Hybrid is not just for meetings anymore. The need to adapt to a changing environment has given creative legs to business thinking. We’re mixing, matching, and collaborating in remarkable new ways.

Top 9 Mobile Application Development Trends to Watch in 2022

Groove Technology

The mobile application development sector is accelerating its growth. To live and prosper in the digital age, it’s critical to stay current on mobile app development trends. Smartphones are essential for the success of digital communication in the modern era.

Helping SMEs Thrive, Locally As Well as Globally

LS Retail

©iStock/undefined undefined Small- and medium-sized enterprises (SMEs) are the lifeblood of our economies. They account for the vast majority of businesses worldwide and are important contributors to job creation and global economic development.

How to Create an Employer Brand That Attracts the Best Global Talent

Your employer brand not only affects your reputation and performance but your ability to attract and retain global talent. In this article, learn effective employer branding strategies, ways to communicate your employer brand, and more.

How to Manage Distributed Agile Teams

Globalization Partners

In recent years, remote work has become increasingly popular across a vast array of industries. In a global survey of 1,200 CIOs , 70 percent said their workplaces are currently remote. Out of those CIOs, 31 percent said they expect remote work to be the future of their company.

Velocity Global welcomes LPGA Tour Stars Lexi Thompson and Albane Valenzuela as brand ambassadors

Velocity Global

DENVER – January 11, 2022 – Velocity Global, the leading provider of global talent solutions, welcomed 11-time LPGA Tour champion, Lexi Thompson, and former Stanford collegiate standout and rising LPGA star, Albane Valenzuela, as global golf brand ambassadors.

Are Cloud-Native Applications Safe Enough for Businesses?


The digital landscape is a fast-changing one. Advancements come with every other day, and some make things secure while others create new vulnerabilities. If we look at recent app development trends , it can be seen that cloud-native is increasingly becoming the industry’s norm.

A Simple Sourcing Process For Small & Medium Businesses (SMEs)


A Simple Sourcing Process For Small & Medium Businesses (SMEs). Getting Sourcing right for goods and services goes beyond just direct cost savings and quality to deliver additional cost and time savings , as well as other less tangible but equally important benefits, such as ESG and innovation.

The 2022 Guide on Becoming An Inclusive HR Practitioner

Speaker: Dr. Akilah Cadet, Founder and CEO of Change Cadet

This fire-side chat was designed by Dr. Akilah Cadet, Founder and CEO of Change Cadet, to educate and empower HR practitioners and recruiters at every level, to become accomplices and hold other colleagues accountable. She will cover tips to work through difficult conversations, steps to apologize, and how to act in the workplace.

Five Predictions For How Your Job Will Change In 2022—If You Decide To Keep It


The post Five Predictions For How Your Job Will Change In 2022—If You Decide To Keep It appeared first on Global Upside. Company Updates ragu bhargava Great Resignation Forbes future of work salary compression hiring globally

Benefits of Sales Support Outsourcing


Salespeople demonstrate their value by cultivating strong relationships with prospects, allowing them to regularly close high-quality sales.

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5 Checks to help you Decide if you should Modernize your Product


Consumers and the market always demand innovative products. Older products are either replaced with newer ones that are more innovative and purposeful or modernized with upgraded features. But deciding if we should modernize or replace or use it as it is as long as it’s working is not easy.

Six practical actions for building the cloud talent you need

McKinsey & Company

Despite a shortage of cloud talent, top companies are finding ways to get past table stakes and build the capabilities needed. Digital Insights Core IT Digital strategy and organization Talent


10 Things You Need to Know About Payroll-Only Registration

Before you go forward with payroll-only registration as a solution for hiring in another country, you should know it’s more complex than just filing some paperwork. In this ebook, you’ll learn about many of the challenges companies run into.

Hitch Your Wagon to a Star—Find the Right Partner for Success


A comment Adele Cehrs, CEO and Founder of When + How agency, made stayed with me. Adele, who thrives on a healthy dose of risk, said this, “Chutzpah is what drives me and other entrepreneurs to keep reinventing ourselves.

The 12 Most Important eCommerce Trends for 2022 and Beyond

Groove Technology

Numerous businesses were compelled to relocate their activities online during the Covid-19 epidemic. Some of them have discovered the wonderful fruit of eCommerce. They continue to concentrate on it, even as pandemic restrictions have been lifted, and they can now go offline again.

Retail 130

OneEcosystem organizations must blow-up the archaic leadership mindset to stay relevant

Horses for Sources

The needs of enterprises are not rocket science these days – they are based on what they need right now , and the direction of travel for everyone is pretty much the same across the OneEcosystem : Get your sh*t into the cloud as fast as you can so you can operate and compete.

How to Hire Customer Success Managers

Globalization Partners

In a competitive, fast-paced marketplace, your company may struggle to maintain customer loyalty. In fact, statistics show that it’s five times more cost-effective to retain current customers than attract new ones.

How To Recruit More Women Into Your Workforce

Speaker: Jeanette Leeds, Talent Acquisition Expert | Business Leader | Tech Entrepreneur

In this session, Jeanette Leeds, Talent Acquisition Expert, Business Leader, and Tech Entrepreneur will teach you about the latest talent acquisition solutions to support your gender-diversity hiring journey.

International Payroll Administration — What You Need to Know

Velocity Global

Establishing a payroll administration process is complex, and it becomes even more so for companies working with international team members. Managing payroll efficiently can become a full-time job for companies as they work to avoid fines and penalties.

App Development Timeline: How Long Does It Take to Make My App?


It is now easier than ever to make your own app. All you need is some basic knowledge of coding and a computer with internet connection. But how long does it take to develop an app and how about the app development timeline ?

How To Manage Third-Party Supplier Spend And Increase Profitability


How To Manage Third-Party Supplier Spend And Increase Profitability. Profitability is the goal of every company. Most companies increase profitability by investing in marketing and sales in order to generate turnover. Another way to increase profitability is to manage t hird-party supplier spend.

Sales 83

Open Access BPO Enhances Operational Security

OpenAccess BPO

Multilingual outsourcing firm Open Access BPO recently organized a cybersecurity exercise to test their breach detection, response, and recovery strategies, ensuring data security for their employees and clientele.

BPO 77

The 2021 Global Employee Survey

In our third annual survey of employee sentiment regarding working on a global team, we analyzed results from 1,250 employees from 15 countries. We look at perception of their company, intention to stay in their role, and overall job satisfaction.