Forrester Digital Transformation

OCTOBER 26, 2022

Those European orgs with the mettle to adjust to 2023 realities while doubling down on automation will reap overwhelming competitive advantage. Find out more in our 2023 European automation predictions.

Automation 130

Automation Robotics Process Automation 130

Perficient Digital Transformation

SEPTEMBER 21, 2023

intelligence automation). This article breaks down how data powers intelligence automation. If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. This business data creates the foundational context for the automation tools to leverage.

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Automation Sourcing Service Efficiency 115

Forrester Digital Transformation

FEBRUARY 15, 2023

Forrester is announcing changes to our Waves focused on automation services market, to better represent the rise of automation fabrics and the changing role of systems integrators, consultancies, advisory firms and specialist services vendors in this space.

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Automation Service Advisory Marketing 130

IBM Services

NOVEMBER 14, 2023

Forrester Research just released “The Forrester Wave™: Digital Process Automation Software, Q4 2023: The 15 Providers That Matter Most And How They Stack Up” by Craig Le Clair with Glenn O’Donnell, Renee Taylor-Huot, Lok Sze Sung, Audrey Lynch, and Kara Hartig and IBM is proud to be recognized as a Leader.

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Automation Software Operational Costs Government 117

Perficient Digital Transformation

FEBRUARY 22, 2023

Perficient is looking forward to bringing our unique combination of automation technical know-how along with financial services and payments industry expertise to the Banking Automation Summit in Charlotte, North Carolina on March 2-3. We’re observing the banking industry’s growing use of RPA.

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Automation Banking Robotics Process Automation Reduced Costs 111

IBM Services

NOVEMBER 7, 2023

But the answer may be much simpler than it seems: automation. When AI is integrated into automation technology it’s referred to as “intelligent automation,” and it’s a high-impact way for businesses to put generative AI to work. Why automation?

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Automation Engineering Out-Tasking Administrative 91

Forrester Digital Transformation

NOVEMBER 8, 2021

Tech leaders and business executives invest in process automation technologies because they expect that productivity gains will translate into cost savings through reduction in employees. But lessons drawn from Forrester’s 2015 forecast, Death Of A (B2B) Salesman, raise doubts on that theory.

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Automation 225

Zinnov

MARCH 9, 2023

IT Automation refers to the use of technology to streamline and automate repetitive and time-consuming tasks within an IT environment. By automating these tasks, IT teams can reduce the amount of time and resources needed to manage their IT infrastructure.

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Automation Labor Costs Efficiency Software 98

Forrester Digital Transformation

FEBRUARY 6, 2023

The rising adoption of e-invoices has spurred more firms to acquire AR automation software to support customer demand and respond to digital transformation. My recently published report, The AR Invoice Automation Landscape, Q1 2023, will […]

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Automation Software Accounting 130

Forrester Digital Transformation

MAY 13, 2022

The pandemic forced organizations into survival mode, and many turned towards automation. Automation was applied out of necessity to support immediate pandemic needs for remote work and contactless business. Companies quickly leveraged automation as a competitive differentiator. Investment in all sorts of technologies exploded.

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Automation 130

31 West

OCTOBER 11, 2022

Service desk automation is the process of automating various tasks and procedures associated with a service desk. By automating these tasks, businesses can improve the efficiency and performance of their service desks. If you’re looking for insights into service desk automation, you’ve come to the right place.

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Automation Service Customer Service Customer Support 130

IBM Services

SEPTEMBER 29, 2023

Those events can then be consumed and processed to help inform smarter decisions and trigger automations. Get started with IBM Event Automation By putting events to work, companies can help teams proactively respond to key customer opportunities, issues or potential threats as they arise.

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Automation Order Management Sourcing Service 108

IBM Services

SEPTEMBER 28, 2023

Modern application environments need real-time automated observability to have visibility and insights into what is going on. Because of the highly dynamic nature of microservices and the numerous interdependencies among application components, having an automated approach to observability is essential. It automates dashboards.

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Automation Analytics Service 104

Automation Anywhere

AUGUST 24, 2022

Robotic Process Automation (RPA) has been driving greater efficiency, accuracy, and compliance in finance departments for several years. Automation reduces the number of manual controls, reporting errors, and operational costs of the finance and accounting function.

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Finance Automation Robotics Process Automation Efficiency 145

Zinnov

NOVEMBER 14, 2023

The Automation age is here. In this podcast episode, Vijay Thomas, CEO of Tangentia, charts a course through the unmapped frontier of Intelligent Automation. He reveals his global boutique approach to Automation, blending worldwide delivery with a boutique touch. But how do we adapt?

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Automation E-Commerce Efficiency 64

Zinnov

NOVEMBER 7, 2023

Generative AI is revolutionizing automation in Healthcare , offering innovative solutions across the industry. From administrative tasks to clinical processes, AI-driven automation is streamlining operations and improving patient care. 4:11 – How has Intelligent Business Automation caused a shift for enterprises?

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Healthcare Automation Streamline Operations Inventory Management 64

Perficient Digital Transformation

DECEMBER 11, 2023

We’ve seen that there’s a challenge for every automation hero: boilerplate code. No worries, though; mastering how to handle this can make you an automation hero. Code Generation Tools Code generation tools automate the creation of repetitive code segments based on predefined templates.

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Automation Efficiency Collaborations Software 52

Everest Group

NOVEMBER 9, 2023

Register Vignesh Kannan Vice President, Everest Group Chuy Michel Head of Intelligent Automation, QX Global Group Esteban Carril Managing Director, Latin America Key discussion points: The importance of building a resilient finance operating model.

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Finance Automation Analytics Sourcing 59

Zinnov

MAY 17, 2023

Can enterprises be made recession-proof by leveraging technologies such as Intelligent Automation? The recent Zinnov survey of 250 CXOs of global enterprises reveals that Intelligent Automation (IA) is the top technology priority within enterprise digital transformation charters. Have you been using Intelligent Virtual Agents?

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Automation Government Efficiency Marketing 98

Automation Anywhere

AUGUST 19, 2022

Why front-office automation? According to Gartner, there will be a 30% increase in the use of Robotic Process Automation (RPA) by 2023 for front-office functions, including sales and customer experience. Automation makes it possible for companies to provide the results customers want, ultimately delivering top customer satisfaction.

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Automation Robotics Process Automation Customer Service Sales 145

IBM Services

MAY 9, 2023

Become an event-driven business with IBM Event Automation Today, IBM is announcing IBM Event Automation , a composable solution designed to help organizations put events to work by enabling business and IT users to detect situations in real-time, act on them and trigger automations to help maximize their revenue potential.

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Automation Sourcing Marketing Design 104

IBM Services

OCTOBER 3, 2023

Together, IBM Instana and IBM Turbonomic provide real-time observability and control that everyone and anyone can use, with hybrid cloud resource and cost optimization so you can safely automate to unlock elasticity without compromising performance. Ops teams can automate optimization to assure app performance at the lowest cost.

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Automation Efficiency Engineering Service 96

Capgemini

OCTOBER 6, 2023

The automation ecosystem – unlocking the full potential of an automation estate Marek Sowa Oct 05, 2023 Facebook Twitter Linkedin As organizations continue their journey into intelligent process automation powered by data and AI at scale, it’s crucial to view automation as an interconnected ecosystem.

Automation 52

Automation Robotics Process Automation Efficiency Government 52

Offshore India Data Entry

OCTOBER 29, 2023

The data processing and business process outsourcing (BPO) landscapes have been fundamentally altered in recent years by emerging technologies like artificial intelligence and automation. This article will explore the key areas where AI and automation are providing immense value in data processing and business process outsourcing.

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BPO Automation Business Process Outsourcing Outsourcing 64

Automation Anywhere

MAY 6, 2022

Disruptive technologies – like intelligent automation (RPA+AI) – are helping chief experience officers (CXOs) re-invent their business operations by bringing in optimizations. According to EY estimates, automation of back-office work could provide companies with savings of about 20% to 60% of baseline full-time employee (FTE) costs.

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Automation Out-Tasking Finance Human Resources 144

Zinnov

AUGUST 30, 2023

Intelligent Automation and its constituent technologies such as Process Intelligence, Low Code/No Code, Intelligent Document Processing, and Robotic Process Automation can help address burnout and manage the human energy crisis. Let’s explore how Automation can contribute to mitigating employee burnout!

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Automation Robotics Process Automation Management Data Entry 86

Everest Group

AUGUST 10, 2023

Register Abhishek Singh Partner, Everest Group Kevin Dombrowski Director, Application Delivery, Oil-Dri Corporation of America Kevin Song Automation Practice Lead, Sage IT Jonathan Malkin Automation Architect, Automation Anywhere

Automation 52

Automation 52

IBM Business Partners

JUNE 13, 2023

Can security teams keep up with attack surface risks without automated processes? To keep pace with attack surface risks, more organizations need to use automated tools. Automate attack surface management in four steps Automation dramatically shortens the time it takes for defenders to understand and act on attack surface risks.

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Automation Management Cybersecurity Efficiency 88

Capgemini

NOVEMBER 12, 2023

I’d like to start by asking you about how UiPath’s strategy has changed from being RPA-first to being a market-leading enterprise automation platform? However, we noticed one, small problem with our strategy recently – we realized that not everyone is an automation or AI expert. Marek Sowa: Brandon – thanks for joining me today.

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Automation Out-Tasking Government Flexibility 52

Automation Anywhere

OCTOBER 29, 2021

To keep up, many contact centers are exploring or employing an automation solution. Tremendous potential Automation has the potential to reduce AHT and errors and improve customer and agent satisfaction. It can automate, accelerate, and streamline the process and provide the desired single, 360? Modernize Your Contact Center.

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