Trending Articles

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AI in Managed Workplaces: Finding the Balance Between Employee Experience and Business Productivity

Everest Group

Join Udit Singh , Vice President at Everest Group, for a thoughtful discussion on AIs impact, applications, and future strategies. AI is transforming managed workplaces, enhancing IT support, and balancing employee experience with business productivity.

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Happy Belated International Happiness Day

The Global Small Business Blog

iStock/yayayoyo I [Laurel Delaney] had no idea there was such a thing as International Happiness Day. Well we can use all the happiness we can get in our world right now. Yesterday March 20 was in fact International Day of Happiness. Declared by the United Nations in 2013, this special day recognizes the importance of happiness as "a fundamental goal" in people's lives around the world.

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Ready for St. Patrick's Day in Chicago

The Global Small Business Blog

Chicago is known for its vibrant St. Patrick's Day celebrations, including the iconic green river dyeing, which began in 1962, and the popular parade. Happy St. Patrick's Day to all! Photos: Laurel J. Delaney. All rights reserved.

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The contact center crossroads: Finding the right mix of humans and AI

McKinsey & Company

Leaders are facing difficult decisions about how far to take their technology investments today, to enable the AI-driven contact center of tomorrow.

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Revolutionizing Hiring: Remote-Insourcing That Slashes Turnover & Training Costs!

What is Remote-Insourcing? Sounds like an oxymoron, right? Not anymore. Remote-Insourcing isn’t outsourcing—it’s a revolutionary staffing model that lets our clients fill key entry-level positions with top-tier, loyal, long-term talent, integrated seamlessly into their businesses—just like local employees but without the turnover or W2 HR hassles. With under 3% unwanted attrition, you train once and keep the same team for years.

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How outsourcing is helping insurance businesses and their clients

Microsourcing

Insurance executives could be excused for feeling an extra weight on their shoulders were they to glance at McKinsey & Companys latest insight into their sector. In promoting its Global Insurance Report 2025, the renowned consulting firm painted a grim picture of the current landscape, saying an industry that focuses on mitigating risk and providing protection was enduring a particularly volatile age.

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Adobe GenStudio for Marketers in 5 Minutes 

Perficient Digital Transformation

Adobe launched GenStudio for Performance Marketing and has made many improvements and updates leading up to Adobe Summit 2025. Weve had an opportunity to use it here at Perficient, and have discovered a number of exciting features ( along with nuances ) of the product. We see an evolving future of its rollout, especially as more and more marketing teams adopt the capabilities it has into their own digital marketing ecosystems.

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Sustainable style: How fashion can reduce Tier 2 emissions

McKinsey & Company

Reducing emissions in Tier 2 production is one of the fashion industrys most complex challenges. Six actions can help make industry players more sustainable.

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Internal vs external recruitment: Should I promote or procure talent?

Airswift

Should I hire internally or work with a recruitment partner? Internal recruitment might be your best option when you want to promote existing employees who already understand your company's culture and processes. This approach can boost morale and provide current employees with growth opportunities.

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Why Choose the Best Mobile App Development Partner

V-Soft Consulting

The right mobile app development partner will be like the pillar for your digital success. A reliable software development company doesn't just build an app, they help bring your digital transformation vision to life. They provide a user-friendly, scalable, and most importantly, impactful application that supports your digital journey.

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Annual Report 2024: Driving Resilient Growth Through Strategic Transformation

Wirtek

Wirtek's Annual Report 2024 highlights resilient growth, strategic acquisitions, and a promising outlook for 2025 despite a challenging business environment.

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No Excuses: The Definitive Guide to Managing a Remote Team

Unlock the full potential of your remote team with Hubstaff’s Definitive Guide to Managing a Remote Team. Learn actionable strategies to build, lead, and optimize a high-performing distributed workforce. In it, you’ll learn: Proven strategies for hiring top remote talent and building a cohesive team Best practices for overcoming common remote work challenges, including communication and time management How to foster accountability and productivity with effective systems and tools Techniques for

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Sourcing Leaders: Key Locations Trends to Know for Outsourcing and Offshoring Decisions | Webinar

Everest Group

In the current outsourcing climate, offshoring has seen a significant uptick and sourcing and vendor management leaders are speedily changing their strategies for global location selection. Designing an optimal locations mix is critical today to balance talent availability, supply risk, and costs. Join Everest Groups experts as they break down the latest market dynamics, explore shoring strategies, and uncover the opportunities hidden in emerging locations.

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The Iberian green industrial opportunity: Sustainable fuels

McKinsey & Company

Spain could support the decarbonization of the transport sector by manufacturing renewable molecules and could lead as a European sustainable fuel producer.

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Why permanent recruitment may not work for your business (and what will)

Airswift

Consider this: When a new position opens in your company, the default instinct might be to hire a permanent employee a full-time team member with no predetermined end date. This approach is tried and tested and offers stability and long-term growth. But is permanent recruitment always the best option? Not necessarily.

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Nearshoring to Mexico: A Strategic Shift for North America

Intugo

Without a doubt, businesses in the United States and Canada face an undeniable challenge: finding qualified professionals at endurable costs. As hiring difficulties rise, many organizations are nearshoring to Mexico as an appropriate solution. For instance, this shift helps companies manage expenses and provides access to a strong workforce in a geographically convenient location.

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10 HR Metrics for 2025: HR Data Toolkit

The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!

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Today in Global Small Business: Top of the Morning To You on St. Patrick's Day 2025!

The Global Small Business Blog

2025 Laurel J, Delaney. All rights reserved. What's affecting me, my clients, my colleagues and other global small business owners: Happy St. Patrick's Day 2025! Could the global shift cause car insurance prices to rise ? Quote of the week: You make your own luck. Ernest Hemingway Students on Embassy Day learn about global opportunities. Global trade set for growth despite U.S. policy shifts, reveals DHL Trade Atlas 2025.

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Everest Group Engage 2026 London | Conference

Everest Group

Stay in the Know for Engage London 2026 The next chapter of Everest Group Engage is coming to London in 2026! Be part of a premier gathering where industry leaders, innovators, and experts come together to tackle todays biggest challenges and uncover opportunities for the future. Building on the success of past events, Engage London 2026 will offer actionable insights, dynamic discussions, and exclusive networking to help you stay ahead in an evolving global landscape.

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Author Talks: Lee Hawkins on getting to the ‘root’ of trauma

McKinsey & Company

How can we confront the enduring scars of history? A Pulitzer Prize finalist investigates his family's past, revealing the profound impact of enslavement and generational trauma on mental health.

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Enhancing Revenue Growth in 2025: The Power of Outsourcing Back Office Support Services

Premier BPO

The Revenue Growth Challenge in 2025 Economic uncertainty and rapid industry shifts in 2025 require businesses to remain flexible and cost-efficient. However, managing in-house back-office operations presents challenges, from high overhead expenses to talent shortages and outdated processes. Without scalability, companies struggle to adapt to demand fluctuations.

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Case Study: How Adding an Internship Program Takes Nearshoring to The Next Level

Learn how a publically traded US fintech company elevated its nearshore strategy. By working with a strategic staffing partner in Mexico, they developed targeted internship programs at multiple universities.

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Beyond Aesthetics: How Empathy-Driven UX/UI Design Solves Real User Problems

Groove Technology

By Kimmy Tran, UX/UI Designer at Groove Technology Theres a common misconception that UX/UI design is all about making things look good. I hear it all the timeCan you make this design more modern? or Just add some cool animations. But the reality is, design isnt about decorationits about function, usability, and problem-solving. As a UX/UI designer, I dont just focus on whats visually appealing; I focus on how users feel when they interact with a product.

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Build a Global Growth Strategy

The Global Small Business Blog

iStock/Liuzishan Global growth holds immense promise for small businesses seeking a competitive advantage in todays increasingly interconnected economy. While understanding the intricacies of global expansion is an important first step, navigating this journey alone can be daunting. However, by working with industry leaders, companies (like GlobeTrade , wegg and other resources) regardless of scale can expedite your global journey and access new markets swiftly and compliantly.

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Google’s CX Expansion: Disrupting the AI-Powered Contact Center Space | Blog

Everest Group

Google made its intentions around disrupting the Customer Experience (CX) market clear last year, with the announcement of its Customer Engagement Suite in September 2024. However, the CX landscape is evolving rapidly, and Google has been actively expanding its capabilities to stay ahead. As artificial intelligence (AI)-driven CX solutions become the norm, vendors are doubling down on their AI-first strategies to enhance efficiency, engagement, and customer satisfaction.

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Who is Rural America?

McKinsey & Company

There is little agreement on how to define rural America. A more thorough understanding and appreciation of these areas could have a real impact on the people who live there.

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Enterprise Knowledge Assistance Powered by AI for Smarter Decision Making

The Enterprise Knowledge Assistant (EKA) by Intetics is a groundbreaking platform tailored to revolutionize business operations for enterprises, SMBs, and startups. Powered by Generative AI, NLP, and ML, EKA automates tasks like information retrieval, customer support, and content creation. Boost efficiency by 30-50%, cut routine inquiries by 40%, and reduce training time by 30-50%.

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Premier NX Unveils Empathy-Driven Healthcare and Wellness Practice

Premier BPO

Premier NX, a tech-enabled services provider, is proud to announce the launch of its specialized Healthcare and Wellness Practice. This new initiative delivers customized, human-in-the-loop (HITL), tech-enabled solutions for hospitals, clinics, medical device companies, pharmaceutical companies, wellness brands, and healthcare service providers. As the healthcare industry deals with rising labor costs, workforce shortages, and evolving regulatory demands, this practice was formally rolled out to

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10 Essential IaaS management tools for Cloud Infrastructure Optimization

Groove Technology

Infrastructure as a Service (IaaS) management tools are essential software solutions that help organizations control and optimize their cloud resources. They enable effective management of virtual machines, storage, networks, and other cloud components across various environments. However, many organizations struggle to find suitable IaaS management tools due to the vast marketplace and critical factors such as scalability, cost, security, and integration with existing systems.

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Tariffs, Counter-Tariffs, and the Small Business Impact

The Global Small Business Blog

iStock/Bojan89 According to John Rizzo for the Rochester Business Journal, the end goal of implementing tariffs is to incentivize companies to relocate their manufacturing operations back to the United States, which would lead to job creation. Additionally, tariff revenue can offset tax cuts and be used as leverage to address issues such as illegal migration or drug trafficking.

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GTC 2025: Did Jensen Just Bring Physical AI Forward? | Blog

Everest Group

Jensen Huang took the stage at GTC 2025 with his signature leather jacket and a grin that signaled he was about to deliver another industry-defining keynote. He wasted no time in setting the tone with his characteristic humor: “You know, if you’re still looking to buy a Hopper don’t be afraid. It’s okay. There are circumstances where Hopper is fine just not many.” Reach out to discuss this topic in depth.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Making AI work for workers

McKinsey & Company

Employees are ready for AI. How can their leaders help them unleash new levels of creativity and productivity?

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Scaling Your Tech Team: Why IT Staffing Agencies Are the Smart Choice

Serigor Inc

The Need for IT Staffing Solutions in Todays Digital World Introduction : In todays rapidly evolving digital landscape, businesses must keep pace with cloud computing, artificial intelligence (AI), cybersecurity, DevOps, and software development. However, the biggest challenge for most companies is hiring and retaining skilled IT professionals who can drive innovation and efficiency.

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What Is Platform as a Service (Paas) in Cloud Computing?

Groove Technology

Platform as a Service (PaaS) is a cloud computing model that provides developers with a complete platform for building, deploying, and managing applications without worrying about underlying infrastructure. When searching for information about PaaS, users often struggle to understand its technical components, implementation process, and how it differs from other cloud services like IaaS and SaaS.

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The Gail Adinamis wegg® Award for Exemplary Global Leadership® Ceremony 3/24/25

The Global Small Business Blog

Women Entrepreneurs Grow Global. All rights reserved. Please JOIN Women Entrepreneurs Grow Global on Monday, March 24th at 10 AM CT as they honor the next recipient of the prestigious Gail Adinamis wegg Award for Exemplary Global Leadership 2025. To learn more and to register (complimentary), visit: [link] See you there!

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BPO Playbook: 7 Moves for Global Expansion & Compliance Excellence

The BPO game has changed. This is your playbook to crush the competition and lead the charge. Scale smarter, secure compliance like a pro, and become the BPO partner clients can’t live without. Download this new playbook to learn 7 winning strategies to transform your BPO: Automation becomes the ultimate advantage Leveraging remote and hybrid work as strategic advantages Data privacy and compliance as the ultimate differentiators Going beyond vendor status to become an indispensable strategic al