Trending Articles

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6 Autotask Features That Will Elevate Your Business’s Efficiency

31 West

IT help desk providers know the importance of tapping into automation technology to streamline repetitive tasks. This boosts employees’ productivity and saves them time in executing the same tasks every day.

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TIER: Tech Layoffs Are Signaling Something Much More Than A Downturn

Forrester Digital Transformation

Tech Execs, do not be too aggressive with short-term cuts that inevitably will force you to play catch-up in the long run. Instead, be aggressive with repositioning your workforce to expand core business growth and strengthen the durability of your advantage in the market.

Marketing 130
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Cybersecurity Risk Dashboards: No Value, Extreme Liability

Forrester Digital Transformation

In the last twelve months, “Risk Dashboards” became all the rage in cybersecurity with varied titles like “Risk Index,” “Security Baseline,” “Security Posture,” and “Risk Posture.” ” These dashboards appear in a vendor’s user interface and purport to help security programs improve.

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What Makes A Great Outsourcing Partnership (and even friendship) 

Redial

As the term nearshoring keeps popping out on different media outlets , reinforced by constant trade and investment agreements, companies will continue to outsource. So, in the month of love and friendship, we see fit to talk about the benefits of outsourcing partnerships and how to keep them successful and turn them even into friendships. Which ultimately relies on development and execution.

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What You Really Need to Know to Build an Effective Global Hiring Strategy

Speaker: Carrie Corbin, Co-Founder and Managing Partner at Hope Leigh Marketing Group

Join Carrie Corbin, Global Workplace Executive, Strategist, and Consultant, for this discussion on some of the most common questions around building a global hiring and attraction strategy.

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Revolutionizing the Way We Pay: The Top Payment Industry Trends You Need to Know in 2023

Perficient Digital Transformation

Across industries, consumers are communicating the same demands; they see the thing, they want the thing, and they want it in their hands within hours, if possible. And if it’s not possible, they wonder why not since it usually is through Amazon.

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IT Service Provider 2023 Forecast: The Top 5 Themes for Growth and Wallet Share | Webinar

Everest Group

Live Webinar IT Service Provider 2023 Forecast: The Top 5 Themes for Growth and Wallet Share January 31, 2023 | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. IST The demand for technology services continues to remain strong, despite being in a recessionary period.

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BPO in Mexico

Intugo

BPO in Mexico: what it is, what are its advantages, and when to implement it as a strategic tool What is meant by business process outsourcing or BPO in Mexico? Traditionally, companies have been in charge of carrying out the entirety of their operations internally.

BPO 82
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Perficient Listed in Forrester Salesforce Consulting Services Landscape Report

Perficient Digital Transformation

Forrester Report: The Salesforce Consulting Services Landscape, Q1 2023 Organizations often leverage partners with Salesforce consulting expertise to help them get the most out of their Salesforce technology investments.

Service 92
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Deploying A BPO Disaster Recovery Plan Built for Your Business

Transparent BPO Outsourcing

“Hope” is not a plan to mitigate inevitable risk! By Randy Rollins , VP of Information Technology, Transparent BPO A well-worn mantra circulates throughout information technology circles: “it’s not a matter of if something will go wrong, it’s a matter of when something will go wrong.”

BPO 81
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Call It What You Want, Cyber Risk Quantification Is Now A Must

Forrester Digital Transformation

What do Live Nation’s Taylor Swift ticketing debacle and cyber risk have in common? Bad assumptions.

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Hire Global to Grow Global: A Conversation with A Global Recruiting & HR Expert

Speaker: Janice Stack, CEBS, Global Human Resources Executive

The digital age has given us access to a workforce beyond geopolitical boundaries. While this new access can increase productivity, it often comes with its own set of obstacles. Join Janice Stack, Global Human Resources Executive, for this insightful webinar on the ins-and-outs of expanding your team globally.

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What Is The Difference Between Windows Server 2016 And 2022?

31 West

Microsoft keeps introducing new features and upgrades to its operating system to maximize security and increase network speed. In September 2021, Microsoft announced one of the biggest upgrades to its operating system, i.e., Windows Server 2022.

Design 130
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Who’s leading the pack for strategic finance services?

Horses for Sources

Managed services markets in functions such as finance, procurement, and HR have matured over the years, and it’s increasingly hard to differentiate across service providers… most deliver via an effort-based FTE model; they all compete for the same pool of talent, and they all have similar issues controlling attrition in this environment.

Finance 82
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Acquia DXP: Key Enabler for Digital Transformation in an Age of Digital Engagement.

Perficient Digital Transformation

Adhitya Rajkumar, Technical Architect – Digital Solutions, co-authored with me to bring you a comprehensive Acquia DXP series. We’ll cover everything from the basics to advanced topics, all from a technical point of view.

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What is ESG?

McKinsey Public & Social Sector Insights

Environmental, social, and governance (ESG) criteria are useful in measuring a company’s progress toward achieving social goals in addition to creating shareholder value. McKinsey Explainers Strategy Sustainability

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Where is Everyone? Breaking Down the Talent Shortage Myth & the Great Resignation

Speaker: Ellie Dailey, Global Recruiting Expert and Team Lead for BetterUp Europe GTM Recruiting via Russell Tobin

Businesses everywhere appear to be experiencing a so-called talent shortage and repercussions to 2021’s “Great Resignation." To address what this is and how this is affecting recruiting, we need to consider issues such as the Employer Value Propositions –– Values, Mission, Vision –– and how to actually walk the walk.

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Responding To The Cybersecurity Signal In The Sky, A Hero Steps Out Of The Shadows: Software Composition Analysis

Forrester Digital Transformation

Software composition analysis (SCA) has lived for many years in the shadow of static application security testing (SAST) and dynamic application security testing (DAST) tools that have commanded bigger budgets, stakeholder attention, and vendor competition.

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What Is Data Discovery And How To Implement It?

31 West

Data is, without any doubt, the most powerful tool in a marketer’s arsenal. It has a proven track record for generating leads, predicting business trends, or providing insights that lead to better IT help desk services.

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Indian Companies Eyeing Global Expansion

The Global Small Business Blog

©iStock/lakshmiprasad S Small and medium businesses in India have now set their sights on global expansion, with many first-generation entrepreneurs successfully building their companies and looking to grow overseas.

Retail 64
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5 Product Engineering Mantras for Start-ups

comeMakeit

Every startup journey starts with a dream, a big one. It starts with wanting to change, or rather revolutionize, the way customers consume something, like Spotify, Airbnb, or Netflix.

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7 Ways to Supercharge Your ABM Strategy with Real-Time Intent

Streaming real-time intent is a homerun for marketing and sales’ account-based marketing (ABM) strategies. With real-time buyer insights, you can be first-in-line to provide solutions and lead better, hyper-personalized conversations.

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Don’t Let Your Job Search Become Groundhog Day

Eclaro

Six more weeks of winter. Punxsutawney Phil has spoken, and who are we to argue with the guru of Groundhog Day

Jobbing 67
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Want More Customer Data? Build An Enterprise Data Strategy First

Forrester Digital Transformation

In the era of data deprecation, many B2C marketing clients are asking me “how can I get more first-party data?” or “how do I get more customers to share data with me?”

Marketing 130
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Zendesk vs ServiceNow Compared 2023

31 West

Customer service is one of the main building blocks of businesses today. Customers highly value companies that provide them with a personalized experience. From a financial perspective, companies can generate more revenue and retain customers in the long run.

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Elevating the In-Store Experience Through Order Management

Perficient Digital Transformation

Retailers are constantly seeking new ways to meet the ever-growing demands of their customers. In today’s digital age, customers expect a seamless and convenient shopping experience, whether they purchase online or in the store.

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Top 7 Global Employment Challenges

Global expansion brings many opportunities for companies. However, there are pitfalls along the way that can slow down progress. In this eBook, we look at the 7 key challenges to global growth, and ways to minimize expansion headaches.

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Franchise Brands Continue to Expand Internationally

The Global Small Business Blog

©iStock/Dilok Klaisataporn COVID has forever changed businesses, especially franchises, yet international businesses have learned to adapt and continue to expand into new countries.

Retail 66
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European Transformation Summit: Fresh leadership perspectives

McKinsey Public & Social Sector Insights

European transformation leaders share fresh perspectives based on their real-world experiences. A unifying principle to drive change and a structured approach to execute and sustain it can boost success. Transformation Insights Europe Corporate strategy Performance transformation

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A New Year Demands A New Digital Measurement Framework

Forrester Digital Transformation

There’s something about entering a new year. Unbridled optimism, renewed hopes, and general positivity about having a fresh start are typical emotions. But 2023 is not like any other year.

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Procurement Savings – The Ultimate Guide and Strategies

Obobo

Procurement Savings – The Ultimate Guide and Strategies Introduction to procurement savings Procurement savings can be defined as the difference in cost between what a company pays for goods or services and what it would have paid if it had purchased those same goods or services at the lowest possible price. In other words, procurement savings is the amount of money that a company saves by negotiating lower prices with its suppliers.

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How HR Can Create A Connected Talent Experience in the New World of Work

Speaker: Soula Courlas, Interim Chief People Officer, PwC & Sara Blanchard, Director & National Culture Lead, Workforce of the Future, PwC

Join PwC’s Interim Chief People Officer, along with their Director & National Culture Lead, to learn how they are connecting their hybrid workforce with innovative strategies and 10KC’s all-in-one platform. The event will be an opportunity for HR and people leaders to gain actionable talent experience strategies to engage and develop their workforces.

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Journey to PMP Part 1: Preparation

Perficient Digital Transformation

I am thrilled to say that I finally earned my PMP certification and achieved above target in all areas! The exam is a beast, and unfortunately it took me over two years to understand the process, apply, and prepare.

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Celebrate Your Life

The Global Small Business Blog

©2023 Laurel J. Delaney. All rights reserved. The more you praise and celebrate your life, the more there is in life to celebrate." – Oprah Winfrey celebrate celebrate your life praise your life

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A guide to impact investing in Black economic mobility

McKinsey Public & Social Sector Insights

Eight socioeconomic pillars can support the growth of Black-owned businesses and increase opportunities for Black communities. Our Insights Social Sector Public & Social Sector Institutional investors

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The Keys to Effective Digital Product Management

Forrester Digital Transformation

If you’re in product management, your skills are needed today! According to Glassdoor, the number of product manager job openings has increased 135% over the past five years, with up to 17,000 available job openings on the site today.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is here to walk you through the future of supply chain strategy, and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new supply chain design in this post-pandemic era of economic uncertainty.