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Google Considers Going Global with YouTube TV

The Global Small Business Blog

©iStock/Nanci Santos Riding a wave of success brought by NFL Sunday Ticket, Google executives have considered opening YouTube TV to a market outside the U.S. “It is something we are closely looking at,” said Chief Business Officer Philipp Schindler. “There’s nothing specific I have to add at this moment in time on this one.” “YouTube TV is doing well,” added Google’s CEO Sundar Pichai.

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Why Mexico? Your Nearshore Solution.

Redial

Mexico has a direct link to the US in more than just the economic aspect, besides the North American Free Trade Agreement (NAFTA). The strategic location, skilled and culturally related workforce, and cost-effective solutions are a few of the advantages of working with US number 1 foreign direct investment (FDI). Time Zone Compatibility: Real time answers for customers and collaborations between the head office and the outsourced tech team or IT agency.

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How AI Can Transform the BPO Industry in 2024?

Offshore India Data Entry

Introduction The Business Process Outsourcing (BPO) industry is on the brink of a major transformation in 2024. This transformation is being driven by the rapid advancements in Artificial Intelligence (AI), with its ability to automate repetative tasks and analyze vast amounts of data, is revolutionizing industries across the globe. The BPO industry is no exception.

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3Pillar Global Welcomes Scott Wilson as Chief Revenue Officer

3Pillar Global

FAIRFAX, VA – 3Pillar Global, a leading software engineering, consulting and AI-enabled product development firm, today announced the appointment of Scott Wilson to its leadership team as Chief Revenue Officer. Wilson brings more than 30 years of professional services sales experience and a proven track record of driving significant revenue growth. At 3Pillar, Wilson will shape, drive and execute the company’s go-to-market strategy, with a focus on fostering high-performing teams to support the

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How to establish lineage transparency for your machine learning initiatives

IBM Business Partners

Machine learning (ML) has become a critical component of many organizations’ digital transformation strategy. From predicting customer behavior to optimizing business processes, ML algorithms are increasingly being used to make decisions that impact business outcomes. Have you ever wondered how these algorithms arrive at their conclusions? The answer lies in the data used to train these models and how that data is derived.

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Today in Global Small Business: How AI Is Reshaping the Global Business Arena

The Global Small Business Blog

©iStock/LinearWorld What's affecting me, my clients, my colleagues and other global small business owners: How AI is reshaping the global business arena. Watch building global business confidence. A model for expanding your business into foreign markets. Quote of the week: "If our era is the next Industrial Revolution, as many claim, AI is surely one of its driving forces." – Fei-Fei Li G7 to discuss global trade risks after US tariffs on China.

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Start Your Venture in 2024 with These 15 Tech Startup Ideas

SPD Load

Last year was tough for startups, especially in Europe. Atomico report says funding from investors nearly dropped by half in 2023, leaving. The post Start Your Venture in 2024 with These 15 Tech Startup Ideas first appeared on SpdLoad.

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Are Investors Right to Be Nervous about CXM Providers? Well, It Depends! | Blog

Everest Group

Generative AI (gen AI) is transforming the customer experience management (CXM) landscape, challenging traditional contact centers. While concerns about declining revenues and increased costs are valid, many traditional methods, like human interaction, are still needed for complex customer issues. Read on to discover strategies to improve CXM provider success in a technology-driven market.

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Achieving cloud excellence and efficiency with cloud maturity models

IBM Business Partners

Business leaders worldwide are asking their teams the same question: “Are we using the cloud effectively?” This quandary often comes with an accompanying worry: “Are we spending too much money on cloud computing?” Given the statistics—82% of surveyed respondents in a 2023 Statista study cited managing cloud spend as a significant challenge—it’s a legitimate concern.

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Should You Have a Google YouTube Channel For the World to Watch?

The Global Small Business Blog

©iStock/The_Believer_art YouTube is a global video platform that can get your business in front of millions of potential new customers. Additionally, meaningful video content can attract and engage your target audience and strengthen your marketing efforts. In this article , the author explains why YouTube is a must-have marketing strategy, how the video platform can help your brand and how to create a YouTube channel with compelling, engaging content.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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ReVive Wellness: Focusing on mental health.

Redial

At Redial we realise the value of cultivating mental wellness for all our Redialers. Promoting mental health and wellness among our colleagues is not only crucial for their well-being and productivity; it creates an awareness and a focus on overall wellbeing. Ultimately, we strive to ensure that our Redialers thrive is all areas of their life. By focusing on key strategies, we are able to simply and hopefully effectively support their well being journey.

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10 Offshoring Risks and How ECLARO Tackles Them

Eclaro

The relationship between risk and reward is one in which you always want the latter to come out on top. In the best cases, it’s a relationship driven by recognition and response—recognizing risks, assessing them, figuring out how to mitigate or eliminate them completely, and establishing a proactive response at every turn. When it comes to outsourcing and offshoring, there are any number of risks that businesses may be concerned with, but we’ve come up with a Top 10 of the most common risks asso

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Services Industry Growth is Bottoming Out, but How Much Does It Matter? | Blog

Everest Group

The latest Forces & Foresight research by Everest Group highlights the beginning of a turnaround in the services industry’s growth. However, the significance of this recovery is unexciting, as balancing forces exist that both impede and support industry growth. How a service provider aligns with the right set of forces will become key to competitive success.

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India is the Most Favored Offshore CX Delivery Location in 2024

Intelligent Sourcing

The Philippines and South Africa tie for the silver medal, Malaysia places 3rd; low favorability marks for Honduras and Serbia India retains the title of most favored offshore CX delivery destination in 2024, according to this year’s Front Office CX Omnibus Survey by Ryan Strategic Advisory. This marks the second year in a row that India has topped […] The post India is the Most Favored Offshore CX Delivery Location in 2024 appeared first on Intelligent Sourcing.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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It Just Blooms

The Global Small Business Blog

©2024 Laurel J. Delaney. All rights reserved. "A flower does not think of competing with the flower next to it. It just blooms.

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Navigating JavaScript with Short-Circuiting

Perficient Digital Transformation

Welcome to the world of JavaScript, where every line of code tells a story of efficiency and clarity. Today, we’re diving into a fascinating technique called short-circuiting. It’s like taking the express lane in coding – speeding up your journey while keeping things simple and easy to understand. Join us as we unravel the secrets of short-circuiting in JavaScript and discover how it can revolutionize your coding experience.

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Monterrey Leads the Way in Metal Fabrication: What This Means for the U.S.

Ivemsa

Monterrey has emerged as a world leader in the steel and metal fabrication industry. This is specifically valuable for U.S. and other foreign manufacturers working in the construction, automotive, and engineering sectors. With many steel companies in Mexico introducing a reliable rotation of suppliers, this region is also gaining popularity due to its reduced costs, competitive labor, and accessible transportation.

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Will India’s Permanent Establishment Tax Disrupt the Global Business Service Landscape? | Blog

Everest Group

As India’s prominence in Global Business Service (GBS) grows, staying updated on tax laws and adapting agile strategies is essential for multinational corporations to achieve sustainable growth amid evolving global business dynamics. In this blog, we delve into the impact of the Permanent Establishment (PE) tax within the realm of GBS. As global corporations continue to increase their reliance on the GBS model, taxation policies will also continue to play a crucial role in shaping the stra

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Key Takeaways from Modern Healthcare’s Digital Innovation Summit

3Pillar Global

I spent last Tuesday at the Modern Healthcare Digital Innovation Summit, where a number of colleagues and I engaged with leaders from health systems, payers, and digital health organizations. The discussions and speaking sessions were rich with insights on the current state and future direction of healthcare innovation. Here are some common themes that emerged.

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Elevate Your Business With An AI Video Translator

The Global Small Business Blog

©iStock/Pikusisi-Studio According to CIO Look, AI video translation employs advanced machine learning algorithms to automatically translate spoken or written content in videos from one language to another. By leveraging natural language processing (NLP) and deep learning techniques, AI video translators can accurately interpret and convert audiovisual content in real time, eliminating the need for manual translation efforts.

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 Exploring Salesforce’s AI-Powered Future

Perficient Digital Transformation

As a Salesforce developer, staying abreast of the latest innovations is crucial for delivering cutting-edge solutions that drive business success. One of the most exciting developments in the Salesforce ecosystem is the introduction of Einstein Copilot. This blog delves into what Einstein Copilot is, how it works, and why it matters for developers. What is Einstein Copilot?

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Mexico’s Industrial Talent Provides Relief for U.S. Manufacturing Demands

Ivemsa

The focus on nearshoring to Mexico has become a common thread in discussions among American manufacturers over the past several years. The trade war with China followed by the official enactment of the revised free trade agreement between the U.S., Mexico, and Canada motivated more companies to relocate production from China and bring it closer to home.

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Reshoring – The Future of Supply Chains

Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast

Supply chain disruptions create uncertainty and unpredictability for both businesses and consumers. These disruptions bring to light an organization's supply chain dependencies, which they were often unaware of when everything was running smoothly. Re-shoring is one solution that is gaining popularity as a result of pandemic-related issues. Companies can lower the risk of disruptions by shortening the supply chain and moving manufacturing close to the points of sale to reduce the need for expens

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Revolutionizing Risk: Exploring Actuarial Outsourcing in Insurance | Blog

Everest Group

Outsourcing is a growing trend in the insurance industry to transform the actuarial function by reducing costs, creating innovation, increasing efficiencies, and filling the talent demand. Explore the factors driving insurers to partner with specialized service providers and the advantages and obstacles of actuarial outsourcing. Contact us to learn more.

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The GCC Juggernaut: Unleashing the India Capability Stack for Global Impact

Zinnov

The last 3 years have been a wild roller coaster ride for the world, including the India Global Capability Centers (GCCs) ecosystem. The COVID-19 pandemic heightened tensions between the US and China, with the Western world realizing China’s strength, which the latter demonstrated by flexing its muscles considerably. This, in turn, put pressure on companies to reduce their reliance on China and explore alternatives.

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Understanding the Mechanics of Entrepreneurship

The Global Small Business Blog

©iStock/JLco - Julia Amaral Derek Lidow, a Princeton professor and former corporate executive says: "Forget the myth of the hermetic genius working in the garage on the next world-changing startup. It’s time to upgrade that thinking and pay more attention to how much entrepreneurial innovation is woven into the fabric of daily life." Lidow is the author of The Entrepreneurs: The Relentless Quest for Value , which analyzes the factors that give rise to entrepreneurs—and, in turn, the important so

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New Perficient Research Reveals Mid-Market Priorities for Order Management Selection

Perficient Digital Transformation

We surveyed mid-market B2B professionals to learn more about their priorities when selecting an order management system (OMS). The study results shed light on where decision makers focus when approving potential investments, as well as revealed misconceptions about the key drivers of costs related to order management platform selection. TCO Tops the List The study found that total cost of ownership (TCO) is the top consideration for mid-market firms evaluating order management platforms, outrank

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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AI in commerce: Essential use cases for B2B and B2C

IBM Business Partners

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels. Poorly run implementations of traditional or generative AI in commerce—such as models trained on inadequate or inappropriate data—lead to bad experiences that alienate consumers and businesses.

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Global Payroll Evolution: The Untapped Potential of Unified Pay Solutions | Webinar

Everest Group

Webinar Global Payroll Evolution: The Untapped Potential of Unified Pay Solutions May 29, 2024 Join Everest Group Vice President, Priyanka Mitra, in an upcoming webinar where we delve into the insights from a global survey of senior payroll, finance, and HR leaders. This webinar will explore findings from Everest Group’s latest report, examining the evolving objectives of the payroll function and the imperative role of unified pay solutions in addressing challenges faced by global payroll

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Enhancing Customer Experience through AI-driven CX: Bringing Innovation and Human Connection Together

Raya Contact Center

We are pleased to share this guest blog post written by Aishwarya Barjatya , Practice Director, and Rishav Kumar , Senior Analyst at Everest Group , a global research firm. Read on to explore how AI is revolutionizing customer experience (CX) in today’s fast-paced digital landscape. In this expert analysis, you will learn how AI-driven solutions enhance customer journeys, personalize interactions, and streamline operations.

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AdMonsters Ops 2024

SEBPO

AdMonsters Ops 2024 Total 0 0 0 0 JUNE 3-4, 2024 Metropolitan Pavilion, New York, NY AdMonsters Ops 2024 The AdMonsters Ops Conference is coming. If you’re not there, you’re missing out! When you’re at Ops, you get access to the Ad Ops Brain Trust—the network of smart, savvy digital strategists and media leaders come together. As a conference sponsor, SEBPO will have two of our very own Ad Ops experts there to not only stay fresh on the latest tools and tips for our clients but to help answer al

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.