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Jon Yarlett – Impact Sourcing Alliance – The Role of Impact Sourcing In BPO and CX

Intelligent Sourcing

He recently founded a new trade association focused on impact sourcing titled the Impact Sourcing Alliance. The role of the new alliance is to support the education and information sharing of Impact Sourcing globally across the broad BPO and CX community.

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Evolution of Impact Sourcing | Market Insights™

Everest Group

The concept of impact sourcing evolves by including an additional layer of strategic engagement level at subsequent stages of model maturity.

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Impact Sourcing Special Report 2023 | In the News

Everest Group

Impact sourcing is gaining global recognition as a powerful solution for meeting talent needs in a socially conscious way while achieving business results and gaining positive publicity. Read more in this special report.

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Impact Sourcing Requires Impact Performance

Customer Serv Outsource Smarter

What is impact sourcing, and why is it relevant? Impact Sourcing is a socially conscious business practice where companies are intentional about hiring individuals living in areas with persistently high unemployment and limited career opportunities.

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Delivery with Purpose: A Guide for Service Providers in Impact Sourcing | Virtual Roundtable

Everest Group

Virtual Roundtable Delivery with Purpose: A Guide for Service Providers in Impact Sourcing December 7, 2023 | 9 AM EST | 7:30 PM IST Traditional IT and business process services (BPS) service providers are becoming more intentional in creating and activating career opportunities in underserved communities.

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Key Drivers of Impact Sourcing | Market Insights™

Everest Group

Impact sourcing provides an opportunity to mitigate talent-related challenges and access to diverse capabilities across regions.

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Impact Sourcing | Athena Alliance | Event

Everest Group

WEBINAR Impact sourcing | Athena Alliance May 25, 2023 9:00 AM PT | 12 PM ET Talent, be it in-house or with your sourcing partners, has become complex in 2023. Global services, especially, are always on the lookout for talent sources that are highly engaged and stable, ensuring high-quality work and low attrition.