Everest Group

DECEMBER 7, 2023

Virtual Roundtable Delivery with Purpose: A Guide for Service Providers in Impact Sourcing December 7, 2023 | 9 AM EST | 7:30 PM IST Traditional IT and business process services (BPS) service providers are becoming more intentional in creating and activating career opportunities in underserved communities.

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NoonDalton

MAY 8, 2023

This is where impact sourcing can be useful. Business Process Outsourcing (BPO) includes the business buzzword “impact sourcing.” ” Outsourcing was once associated with negative connotations. However, there has been a significant shift in outsourcing practice.

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Intelligent Sourcing

JUNE 5, 2023

This new format provided an excellent opportunity for industry professionals to connect and discuss the latest trends in outsourcing. As a rising […] The post Impact sourcing has never been more critical: IAOP OWS23 takeaways appeared first on Intelligent Sourcing.

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ScaleHub

JUNE 5, 2023

With a phenomenal opportunity to dig into the up-and-coming trends in the outsourcing space, ScaleHub was thrilled to be part of the IAOP Outsourcing World Summit (OWS23) held in Chicago in May. With a thoughtful relaunch, the 2023 … Impact sourcing has never been more critical: IAOP OWS23 takeaways Read More »

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Intelligent Sourcing

APRIL 13, 2023

The Avasant Foundation (AF), designed to empower youth in developing countries through education, employment, and entrepreneurship, is proud to once again receive the Global Impact Sourcing Award granted by the International Association of Outsourcing Professionals (IAOP), in partnership with the Rockefeller Foundation.

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Everest Group

MARCH 16, 2023

LINKEDIN LIVE What Are the Benefits and Barriers of Impact Sourcing in CXM? IST Impact sourcing is an ethical outsourcing practice that intentionally focuses on maximizing societal and business outcomes. What are the key trends and drivers leading to impact sourcing demand? March 16, 2023 | 10 a.m.

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Everest Group

DECEMBER 8, 2022

Driving Larger-scale Adoption of Impact Sourcing from the Inside Out. Impact sourcing allows businesses to find highly engaged and stable talent sources that deliver quality work with low attrition rates while simultaneously meeting their sustainability requirements and goals. VIRTUAL ROUNDTABLE. Who should attend?

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Eclaro

JULY 21, 2021

Eclaro is thrilled to be highlighted in the summer edition of IAOP's PULSE Magazine - showcasing our Impact Sourcing program. We're excited to be associated with the International Association of Outsourcing Professionals and are always looking for opportunities to increase participation in our Impact Sourcing program.

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Eclaro

JULY 29, 2020

Eclaro is pleased to announce that it has been recognized by the International Association of Outsourcing Professionals (IAOP) as Impact Sourcing Champions.

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Raya Contact Center

FEBRUARY 21, 2024

For the fourth consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® ( IAOP ), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US.

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Raya Contact Center

MARCH 20, 2023

For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US. Field is required!

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Raya Contact Center

MARCH 21, 2023

For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US. Field is required!

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Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing efficiencies.

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Raya Contact Center

MARCH 13, 2022

For the second consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocate for the outsourcing profession based in the US.

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Customer Serv Outsource Smarter

DECEMBER 16, 2022

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? Outsourcing costs have been steadily rising in the U.S., Expect brands to seek new BPO outsourcing markets throughout 2023 and beyond. Social impact outsourcing. Here we go….

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Intelligent Sourcing

MARCH 23, 2023

Part 1: Impact sourcing, outsourcing and me Before I begin let me say that I am not specifically an impact sourcing expert based on any conventional measure, like Malcom Gladwell’s 10,000 hour rule.

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Intelligent Sourcing

MAY 30, 2023

This white paper is a guide for business process outsourcing (BPO) professionals on Environmental, Social, and Governance (ESG), with a particular focus on Social Sustainability in outsourcing. We will explore wider ESG drivers and frameworks, digging into Social Sustainability imperatives for BPO providers and their clients.

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Everest Group

OCTOBER 17, 2022

At the Clinton Global Initiative September 2022 meeting, former President Bill Clinton recognized research firm Everest Group’s pledge to grow the global impact sourcing market from its current level of 350,000 full time employees (FTEs) to half a million in three years. This is not just ticking a box.”.

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Everest Group

OCTOBER 17, 2022

At the Clinton Global Initiative September 2022 meeting, former President Bill Clinton recognized research firm Everest Group’s pledge to grow the global impact sourcing market from its current level of 350,000 full time employees (FTEs) to half a million in three years. This is not just ticking a box.”.

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Intelligent Sourcing

JULY 13, 2022

Sigma Connected, Business Process Outsourcing specialists, explain how they are working toward reducing unemployment and growing South Africa’s economy through Impact Sourcing. Unemployment has destabilised the future of a whole generation of young South Africans and the road ahead is seemingly getting darker with the pandemic.

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Everest Group

SEPTEMBER 14, 2023

Get insights on the CXM industry in Europe in our webinar, Navigating the European CXM Outsourcing Market: Trends and Insights. Its skilled and diverse workforce, supported by reputable universities, makes it an appealing choice for outsourcing, accounting for 13% of South Africa’s contact center jobs.

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Eclaro

JANUARY 18, 2022

Visitors will find simplified navigation, access to new content, and links to new information showcasing our services and expertise, company culture, impact sourcing program and more. Learn more about how we can help your business with recruiting, staffing, outsourcing, and analytics.

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NoonDalton

DECEMBER 4, 2023

Our commitment to impact sourcing isn’t just about meeting a quota or a superficial addition to our corporate social responsibility portfolio. Understanding Impact Sourcing Impact Sourcing is a transformative business practice that extends beyond the conventional boundaries of corporate social responsibility.

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Raya Contact Center

JUNE 6, 2022

He ended the talk with details on our expansion plans into new markets that are in motion and the role ITIDA plays in developing, supporting, and marketing the ICT and outsourcing sector in Egypt. Also, RAYA CX’s role in developing the community through youth skill development programs and impact sourcing.

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Everest Group

JUNE 22, 2023

Our speakers will discuss: The CXM industry’s performance in the first half of 2023 The potential impact of next-generation technologies, such as Generative AI, on CXM Major M&A activities in CXM Key considerations for enterprises and service providers in the current market scenario Who should attend?

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Everest Group

AUGUST 9, 2022

Head of Trust & Safety Head of content moderation CHROs and heads of HR Sustainability leaders Head of outsourcing Global sourcing managers BPO leaders. Principal Analyst for Impact Sourcing and Sustainability. Who should attend? Abhijnan Dasgupta. Practice Director.

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Everest Group

DECEMBER 2, 2021

To learn more about why your organization should pay attention to supplier diversity, Impact Sourcing (IS), and Diversity, Equity, and Inclusion (DE&I), read on. Thus, impact sourcing is impactful sourcing – for the bottom line too! What do these terms mean?

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SourceFit

JUNE 16, 2015

The government is ramping up promotion of Outsourcing Philippines “next wave” cities or cities outside Metro Manila, Philippines that are considered attractive outsourcing destinations. WTO Director-General Praises Outsourcing Philippines. Accounting Outsourcing Philippines. Reference: – [link].

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Everest Group

AUGUST 29, 2022

The outsourced customer experience management (CXM) market has seen historic growth in recent years, rising about 12% to 14% last year to more than USD$100 billion, according to Everest Group estimates. Learn what issues keep customer experience officers ( CXOs) up at night in this blog.

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Everest Group

MARCH 22, 2022

Steeply climbing salaries and outsourcing rates, dwindling talent pools, and increasing customer expectations of service are causing organisations across Europe to feel the heat and break budgets when it comes to global services. LIVE WEBINAR. How are European Organisations Riding the Global Services Headwinds? March 22, 2022 |.

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Everest Group

MAY 1, 2023

Seeing impact sourcing in action at Vindhya e-Infomedia validated to Everest Group that this growing business practice is more than a feel-good story but a win-win for individuals, companies, and communities. Highlights of the trip were meeting Vindhya e-Infomedia Founder and Managing Director Pavithra Y. The team was truly inspired!

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SourceFit

OCTOBER 24, 2014

The new areas include healthcare outsourcing, software development, game development and animation. The post DOST Targets $18B Philippine Outsourcing, Offshoring Revenue appeared first on. The program also aims to roll out information campaigns on the country’s BPO services that go beyond voice and contact support.

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SIG Speaks

MAY 16, 2023

A decade ago, outsourcing procurement and engineering functions to a crowdsourcing organization would have seemed radically innovative, especially in regulated utilities.

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Everest Group

OCTOBER 11, 2022

Scope 2 – controlled by you, procured by you – A company’s positive and negative influence on contractual and outsourced employees, customers (e.g., Scope 3 – indirectly controlled by you, extending stakeholders – A company’s wider impact on its customers, supply chain, community, and other stakeholders.

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Everest Group

MARCH 17, 2023

By working together, employers, training institutions, the government, and other stakeholders can create a sustainable and inclusive impact sourcing movement in India that empowers the rural population and drives overall social transformation. What is impact sourcing?

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Everest Group

MAY 12, 2022

Everest Group research validates growing business case for impact sourcing—offering enterprises alternative talent sources while making this world a better place to live in. Impact sourcing workers deliver a reliable quality of service and, in many cases, very unique and valuable talents and perspectives.

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Intelligent Sourcing

MAY 4, 2023

A unique partnership between a growing business outsourcing provider and an environmental charity has seen 3,000 new trees planted in forests across the world.

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