November, 2023

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Adapting To Change: How Outsourcing Services Stay Current With Data Trends

31 West

With rapid technological advancements rolling ever onwards, IT outsourcing service providers need to remain ahead of the curve. The key is scrutinizing and adopting emerging data trends as early as possible. To adapt successfully, providers of IT service desk outsourcing in particular must recognize client needs that are shaped by these changes, identifying areas where they can add value or enhance their services.

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Contracting for Value: Balancing Expectations and Reality in Outsourcing Engagements | Blog

Everest Group

Everest Group’s Strategic Engagement Reviews (SERs) reveal several key trends that hinder enterprises from realizing maximum value from business process services (BPS) contracts. As enterprises rethink their outsourcing strategies, reevaluate current contracts, and rebalance work, these findings are highly relevant. Read on for insights into the research.

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How to Drive Business Growth Through AI Outsourcing

Intelligent Sourcing

In a world rapidly being reshaped by technological advancements, Artificial Intelligence (AI) outsourcing emerges as a pivotal player, steering businesses toward a future where decision-making is data-driven and operations seamlessly interweave technology and human expertise. AI outsourcing refers to delegating AI-related tasks and projects, such as machine learning, natural language processing, and robotic process automation, to […] The post How to Drive Business Growth Through AI Outsour

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How to Outsource Operations to a Remote Team

NoonDalton

Outsourcing operations to remote teams has become more than just a strategic choice—it’s a pivotal component of modern business practices. This shift, accelerated by technological advancements and a changing global economy, has opened doors to a myriad of opportunities for businesses of all sizes. Outsourcing to remote teams is not just a response to the demands of a globalized market, but a proactive step towards operational efficiency, innovation, and growth.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Staffing in Mexico Guide: Choosing the Right Personnel

Intugo

Guide to Staffing in Mexico: Choosing the Right Personnel Having quality employees is vital to the competitiveness and growth of any company. To achieve this, staffing in Mexico must be carried out with well-planned strategies. This involves investing in a company’s most valuable resource: human capital. Because this is the case, the process should be taken with seriousness.

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Today in Global Small Business: Changing How We See The World

The Global Small Business Blog

©iStock/Chris_Tefme What's affecting me, my clients, my colleagues and other global small business owners: Changing how we see the world in all its beauty and bizarreness. Kylie Jenner: from successful global beauty empire to soon to be fashion empire. Globalization is a funny thing, and McDonald’s today is a many-tentacled entity that morphs to fit the politics of the moment and the regions that franchises operate in.

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6 factors to consider in offshore investment

Redial

Since we started with a blast our offshore operations in Johannesburg, South Africa, this year, we have strengthened our outsourcing efforts and perspectives. Business leaders in different areas, like the financial and banking industry, increasingly turn to offshore investment to optimize their contact services. Outsourcing has become a strategic move, providing cost-effective solutions without compromising service quality.

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IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. In the world of technology, IT outsourcing has been on the rise as companies seek to leverage specialized skills and resources from external providers. As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024.

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Everest Group Unveils Inaugural ‘Artificial Intelligence Top 50’ Recognizing Global Market-Leading AI-first Technology Providers

Everest Group

Collectively, these AI technology providers have raised over US$50 billion in total lifetime private funding, showcasing huge investor trust and growing importance of the technology. DALLAS, November 16, 2023 — Everest Group today released the inaugural edition of the “Everest Group Artificial Intelligence Top 50 ” (AI Top 50), a list of the world’s largest AI technology providers.

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How to implement enterprise resource planning (ERP)

IBM Services

Once your business has decided to switch to an enterprise resource planning (ERP) software system, the next step is to implement ERP. For a business to see the benefits of an ERP adoption it must first be deployed properly and efficiently by a team that typically includes a project manager and department managers as well. This process can be complicated and feel overwhelming, depending on the needs of your organization.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Collaboration Across Borders (Online Course)

The Global Small Business Blog

©iStock/Chinnapong Gain the tools to set your global virtual teams up for success as you work through the weekly modules of this free online program offered by Yale School of Management (SOM) Executive Education. Guided by Program Convener Amy Wrzesniewski, an expert in how people experience work and make meaning of their work in challenging contexts, you’ll focus on the opportunities and challenges that global, virtual teams present.

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How To Recognize And Avoid Phishing Scams Online?

31 West

You have to be cautious, as disguises of phishing scams are prevalent. Have you ever received an email claiming to be from a prince, offering a share of their fortune? You know better than to fall for that one, but what about emails, texts, and calls that appear to be from trusted individuals like your CEO or colleague? Recent data highlights an alarming increase in phishing scams, making them harder to detect: Barracuda reports that 91% of all cyberattacks begin in your inbox; Verizon finds tha

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Streamlining ERP Selection: A Business Imperative

Perficient Digital Transformation

The Core of Efficiency: Choosing the Right ERP Choosing the right Enterprise Resource Planning (ERP) system is critical for ensuring optimal efficiency and future growth of your business. It is important to choose a system that seamlessly integrates with your unique processes and objectives, acting as the driving force behind your business operations.

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How RPA Benefits Your Employees

V-Soft Consulting

Robotic Process Automation (RPA) has emerged as a vital component of digital transformative initiatives, gaining widespread adoption across various industries due to its multifaceted advantages. Within this landscape, employee engagement becomes pivotal for the success of automation initiatives, as RPA aims to relieve human workers of mundane tasks, allowing them to redirect their efforts towards more meaningful and stimulating work.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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Navigating the New FINCEN Reporting Requirements: Beneficial Ownership Information (BOI)

inDinero

It is crucial for businesses to stay compliant with regulations, and a significant change is on the horizon. The Corporate Transparency Act, which was passed in 2021, introduces new ownership information reporting requirements for businesses in the US, which will be effective from January 1, 2024. This new regulation is aimed at promoting transparency and combating financial crimes.

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IBM named a Leader in The Forrester Wave™: Digital Process Automation Software, Q4 2023

IBM Services

Forrester Research just released “The Forrester Wave™: Digital Process Automation Software, Q4 2023: The 15 Providers That Matter Most And How They Stack Up” by Craig Le Clair with Glenn O’Donnell, Renee Taylor-Huot, Lok Sze Sung, Audrey Lynch, and Kara Hartig and IBM is proud to be recognized as a Leader. IBM named a Leader In the report, Forrester Research evaluated 15 digital process automation (DPA) providers against 26 criteria in three categories: Current offering,

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Own the Change

The Global Small Business Blog

©iStock/wildpixel Business leaders know that it’s one thing to have an idea that works and can produce results, and quite another matter to get that idea adopted at a scale so that it can create impact. By empowering people to achieve their own goals, leaders can overcome great skepticism—and achieve great results. What worked for cookstoves in Guatemala can work for corporate cloud adoption.

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Crafting Cybersecure Websites: Essentials For Modern Web Design

31 West

In the digital era, where the internet is a central pillar of our daily lives, the importance of cybersecurity in modern web design has never been more crucial. Websites are not just digital storefronts or platforms for content; they are vital assets that require robust protection. As the first line of defense against an ever-evolving landscape of cyber threats, a well-designed website must integrate security at its core.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Introduction to My Spring Boot Blog Series: Embarking on a Learning Journey Together

Perficient Digital Transformation

Greetings, Fellow Developers, Enthusiasts, and Friends! I am thrilled to embark on a journey of exploration and learning with you as I dive into the fascinating world of Spring Boot. As I navigate this powerful framework, I’ve decided to document my experiences, insights, and newfound knowledge in a blog series. The Motivation Behind the Series: The primary motivation for initiating this blog series stems from a desire to not only solidify my understanding of Spring Boot but also to create

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Giving Back and Giving Thanks: Global CSR

SEBPO

BLOG Giving Back and Giving Thanks: Global CSR November 15, 2023 As Thanksgiving approaches in the US, we are grateful for a year marked by purposeful Corporate Social Responsibility (CSR) initiatives. We celebrate and recognize our people for fostering meaningful connections and positively impacting our business and the communities we call home. Giving Back and Giving Thanks: Global CSR Our teams take a holistic approach to philanthropy, resourcefully employing the three pillars of giving : tim

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Low-code Application Development Platforms PEAK Matrix® Assessment 2023

Everest Group

Low-code Application Development Platforms As 2024 approaches, the low-code application development platforms market experiences robust growth and significant innovation. Organizations across various industries are increasingly embracing low-code solutions to streamline their application development processes and enhance operational agility. This surge in demand has fueled intense competition among platform providers, resulting in a wide range of specialized low-code tools to meet diverse requir

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FDA FSMA: Providing value beyond compliance

IBM Services

The supply chain plays a pivotal role in delivering goods and services to both businesses and consumers, serving as the connective thread between industries, nations, communities and all components of the value chain. Our dependence on supply chains is most pronounced in ensuring food supply. However, over the decades, the supply chain has grown longer and increasingly intricate, which means consumers may find themselves more distant from the origin of the products they consume.

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Reshoring – The Future of Supply Chains

Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast

Supply chain disruptions create uncertainty and unpredictability for both businesses and consumers. These disruptions bring to light an organization's supply chain dependencies, which they were often unaware of when everything was running smoothly. Re-shoring is one solution that is gaining popularity as a result of pandemic-related issues. Companies can lower the risk of disruptions by shortening the supply chain and moving manufacturing close to the points of sale to reduce the need for expens

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AI Translation Software and Tools

The Global Small Business Blog

©iStock/Ole_CNX Before diving into AI translation software and tools, it’s important to define machine translation. The automated conversion of one language to another, machine translation works by converting text from a source language and producing the equivalent in the target language. Many translation services combine machine translations with human support to ensure the translation is specific to the target location.

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IT Service Management (ITSM) in Education: Enhancing IT Support For Students And Faculty

31 West

In the rapidly evolving digital landscape of the 21st century, Information Technology Service Management (ITSM) has emerged as a critical component in various sectors, especially in education. This blog post delves into the significance of ITSM in enhancing IT support for students and faculty in educational institutions. Drawing on various methods and sources, we’ll explore how effective ITSM can revolutionize the educational experience.

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Why Content Is the Key to Opening Healthcare’s Digital Front Door – Part 3: Medical Devices

Perficient Digital Transformation

This is the third and final part of our series in which we’re discussing healthcare’s digital front door — the technologies and strategies you use to engage with consumers throughout their journeys. By now, you are getting the idea that a cohesive content strategy is the key for consumers to open your digital front door and engage with your organization regardless of where you sit in the healthcare ecosystem.

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The Hackett Group Announces Third Quarter 2023 Results

The Hackett Group

MIAMI, FL (November 7, 2023) – The Hackett Group , Inc. (NASDAQ: HCKT), a leading benchmarking, executive advisory and strategic consultancy firm that enables organizations to achieve Digital World Class ® performance, today announced its financial results for the third quarter, which ended on September 29, 2023. Financial Highlights Total revenue in the third quarter of 2023 was $75.9 million and revenue before reimbursements was $74.6 million, which was above the high end of our guidance.

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Addressing the Global Talent War

Speaker: Jason Ciment - Get Visible | Mark Wald - SPRCHRGR | Leo Gestetner - Thankz | Michael S. Kraus - Expak Logistics

Remote work has helped future-proof organizations and increased their flexibility. However, sourcing candidates nationally poses new challenges and is proving difficult. The global sourcing industry seems to be in a state of war. DEI, attracting qualified candidates, and physical demographics are just a few of the issues that organizations face. Many companies are failing to win in this new landscape due to the intersectionality of problems in global sourcing.

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Understanding the Uses and Limitations of Net Operating Losses

inDinero

If you know how to use net operating losses to your advantage, you can strategically time investments to save money on your taxes. You do this by using an unprofitable year to offset future profits, which may sound a bit complicated. Not to worry. In this guide, we’ll present the rules and limitations of net operating losses and demonstrate how to use them to save money and grow your business.

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4 ways to empower small and medium businesses with generative AI

IBM Services

In a tightening economy, small and medium businesses (SMBs) are challenged to grow while protecting thinning margins. Compared to large businesses, SMBs have fewer resources to help them weather an economic downturn or diversify into new value streams. As such, enterprises that serve SMBs must provide solutions that lessen administrative burdens and deliver tangible value.

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IP Assets Are the Heart of a Tech Company's Competitive Advantage

The Global Small Business Blog

©iStock/DKosig It goes without saying that intellectual property assets are the heart of a tech company's competitive advantage. So, you have to value them accurately to make informed decisions during global expansion. Before scaling, you need to conduct a thorough IP audit first. By assessing the strength, uniqueness, and market potential of your IP assets, you can determine your value in a global marketplace.

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Leveraging Office 365 For Collaborative Learning: A Guide For Students And Educators

31 West

In the rapidly evolving landscape of education, collaborative learning has become increasingly important. With the integration of digital tools like Office 365, the possibilities for enhancing this collaboration have grown exponentially. This guide is designed to help students and educators make the most of Office 365, transforming learning in and out of the classroom.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.