The Global Small Business Blog

JUNE 20, 2024

©iStock/BrianAJackson Despite their ambitions, few companies are ready to build and run truly global organizations. Globalization may be their goal – it may even form the backbone of their strategy – but only a tiny fraction have the execution capabilities needed to bring that strategy to life. Why is that? According to a recent Global Readiness Survey of 362 executives, only 10% of companies think that they have the full complement of capabilities required to win overseas, with most barely mast

212

212

The Global Small Business Blog

JUNE 18, 2024

©iStock/Jacob Wackerhausen With more than half the world’s population now online, the opportunities for businesses to reach new customers abroad have never looked brighter. But how should companies prepare for international expansion? And just how easy is it? Google guides you by looking at your potential customers.

Marketing 279

Marketing 279

Amzur

JUNE 19, 2024

In the fast-paced world of software development, traditional waterfall methodologies often fall short of meeting the demands of modern businesses. Long development cycles, rigid processes, and a disconnect between development and operations teams can lead to slow deployments, missed opportunities, and ultimately, frustration for all stakeholders involved.

Collaborations 102

Collaborations Software Automation Efficiency 102

Paysquare

JUNE 20, 2024

Payroll Outsourcing in Manufacturing Industries In India, there is a great chance of non-compliance due to the strict and ever-changing labor regulations. Payroll computation errors can cause production lines to be disrupted and profitability to be impacted. They can also result in legal penalties, unhappiness among employees, and possible strikes. Payroll agency is further complicated by the diversified workforce in manufacturing, which includes both temporary workers and highly qualified techn

Payroll 52

Payroll Manufacturing Outsourcing Regulations 52

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Design

Perficient Digital Transformation

JUNE 19, 2024

Data is the new oil. In today’s digital world, data is the new fuel. According to the latest estimates, 328 million terabytes of data are created each day. The age we live in is a digital age. As technology evolves, so has the use of the internet, which has skyrocketed in the last 10 years. Today, you can access information with one click. With the advent of the IoT and social media, data creation has skyrocketed.

Engineering 52

Engineering Design Efficiency Management 52

The Global Small Business Blog

JUNE 15, 2024

©2024 Laurel J. Delaney. All rights reserved. “Flowers always make people better, happier and more helpful; they are sunshine, food and medicine for the soul.

280

280

Premier BPO

JUNE 21, 2024

The ongoing digital transformation is continuously reshaping how businesses adapt to the power of innovation, including expanding their digital footprint. One of the key transformations that is shaping the way businesses operate is mobility. It presents a significant shift for enterprise IT looking to drive significant business and employee performance enhancements.

Marketing 130

Marketing BPO Co-Sourcing Flexibility 130

Eclaro

JUNE 21, 2024

We are optimists by nature here at ECLARO, so with the sun having set on the summer solstice we focus not on the fact that each day will be getting “shorter,” but rather on the fact that it’s the first full Friday of summer—and that means a hot new edition of Five on Friday!

96

96

The Global Small Business Blog

JUNE 19, 2024

©iStock/wildpixel Juneteenth remains a day to reflect on the enduring struggle for freedom, equality, and self-determination in the African American experience. Learn more about what it is and what it means.

277

277

Everest Group

JUNE 20, 2024

Zones Technology Forum 2024 Navigating the AI-First Landscape: Transforming IT Infrastructure for Tomorrow June 20, 2024 Catch Everest Group Partner, Yugal Joshi , at Zones Technology Forum 2024 as he joins the opening keynote panel discussion for a virtual roundtable, Navigating the AI-First Landscape: Transforming IT Infrastructure for Tomorrow. He will share his thoughts on the changes and impact brought about by AI’s integration at the core of organizational operations in IT infrastruc

Automation 147

Automation Service 147

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Sales

Premier BPO

JUNE 18, 2024

Streamline Your Operations by Focusing on Core Processes To gain a competitive advantage, businesses often focus their limited resources on core processes that define their brand identity. Building customer loyalty and driving revenue are vital considerations for any business. So, to fulfill these considerations, companies need to deliver Customer Satisfaction through Customer service excellence.

Co-Sourcing 130

Co-Sourcing BPO Out-Tasking Outsourcing 130

Perficient Digital Transformation

JUNE 19, 2024

In this episode of “What If? So What?” Jim talks with Neelima Sharma, SVP of ecommerce, digital, and technology at Lowe’s about the challenges and successes of transforming the retail industry through digital innovation. Neelima highlights the importance of teamwork, trust, and a customer-centric approach in driving the company’s growth and also emphasizes the significance of personalization and building long-term relationships with customers.

Retail 59

Retail Inventory Management Healthcare Research 59

The Global Small Business Blog

JUNE 17, 2024

©iStock/Lesla Larionova What's affecting me, my clients, my colleagues and other global small business owners: Father's Day traditions from around the world. Celebrating Father's Day - the day after – because it is dedicated to all the fathers, grandfathers, and step-dads and recognizes their love, support and guidance. Quote of the week: "My father gave me the greatest gift anyone could give another person, he believed in me.” – Jim Valvano A fun history of Father's Day: traditions and language

271

271

Everest Group

JUNE 18, 2024

Read on to explore how AI is revolutionizing customer experience (CX) in today’s fast-paced digital landscape. In this expert analysis, you will learn how AI-driven solutions enhance customer journeys, personalize interactions, and streamline operations. Discover the pivotal role of human talent in ensuring the success of AI-driven CX and how businesses can harness these innovations to create seamless, customer-centric experiences.

Streamline Operations 147

Streamline Operations Out-Tasking Insurance Engineering 147

Advertisement

Unlock the full potential of your remote team with Hubstaff’s Definitive Guide to Managing a Remote Team. Learn actionable strategies to build, lead, and optimize a high-performing distributed workforce. In it, you’ll learn: Proven strategies for hiring top remote talent and building a cohesive team Best practices for overcoming common remote work challenges, including communication and time management How to foster accountability and productivity with effective systems and tools Techniques for

Management

The Hackett Group

JUNE 18, 2024

Insights Emanate From Recent In-Depth Conversations With Hundreds of Leading Companies Addressing Their Primary Adoption and Deployment Considerations Miami, FL – June 18, 2024 – The Hackett Group , Inc. (NASDAQ: HCKT) has fully integrated leading-edge generative artificial intelligence (Gen AI) data and insights from its recent in-depth conversations with hundreds of leading global companies and its groundbreaking AI XPLR platform into its Executive Advisory membership programs.

Advisory 59

Advisory Research Marketing Software 59

V-Soft Consulting

JUNE 21, 2024

ServiceNow is a leading platform providing cloud-based digital workflows for enterprise operations. ServiceNow believes that behind every great experience is a great workflow. And ServiceNow works as the foundation for all digital workflows. ServiceNow comes with the power to modernize operations to optimize productivity, cost, and resilience with a single platform.

52

52

The Global Small Business Blog

JUNE 21, 2024

©iStock/style-photography The U.S. e-commerce market is projected to gross $930 billion this year, up 15% from 2023, and constitute 25% of the world's total online retail sales. However, Statista data analysis indicates the Asian e-commerce industry, spurred by online retail giants such as Alibaba, AliExpress, JD.com and Rakuten, will gross $1.93 trillion in 2024, 16% more than in 2023 and accounting for more than half of global e-commerce revenue.

E-Commerce 270

E-Commerce Marketing Retail Sales 270

Everest Group

JUNE 20, 2024

Webinar ABSL DACH: The New World of Business Services Locations June 20, 2024 Everest Group Vice President Parul Jain will join a panel of industry experts in an ABSL DACH webinar titled, The New World of Business Services Locations. She will present current trends and expertise in locations options using Everest Group’s data-backed research. The event is a great opportunity to engage with representatives from locations including Egypt, Poland, Spain, Latvia, Lithuania, Bosnia, South Africa, Rwa

Service 130

Service Research 130

Advertisement

Learn how a publically traded US fintech company elevated its nearshore strategy. By working with a strategic staffing partner in Mexico, they developed targeted internship programs at multiple universities.

Nearshoring

The Hackett Group

JUNE 21, 2024

Executives all over the world are looking now at artificial intelligence, trying to figure out how they can harness it to serve their operations. In that respect, it is very similar to past technological waves. But one way in which AI is different is that HR will not be the last function to join the party. The post A Guide to How HR Can Capitalise on AI appeared first on The Hackett Group.

52

52

Global Expansion

JUNE 21, 2024

Employment in the United States is subject to verification of identity and work authorization through a legal document, Form I-9. Every employer has to establish the identity of the new hires and comply with it, irrespective of the business type and size.

52

52

Perficient Digital Transformation

JUNE 21, 2024

The saying “one size fits all,” absolutely does not apply to the healthcare industry. Consumers are flat out demanding a more tailored approach to their health care. To provide this type of more personalized and effective care and services, healthcare organizations (HCOs) need to take concentrated efforts to understand the diverse needs and preferences of their consumers.

Healthcare 52

Healthcare Analytics Resource Optimizing Efficiency 52

Everest Group

JUNE 18, 2024

live webinar Marketing in 2024: Findings from our CMO Priorities Survey June 18, 2024 | 8 a.m. PT | 10 a.m. CDT | 11 a.m. EDT | 4 p.m. BST | 8.30 p.m. IST Where do I want to spend my marketing budget? What does the sustainability conversation in marketing really look like? What is my gut instinct in the gen AI conversation? Based on Everest Group’s CMO Survey 2024, this webinar will highlight the evolving CMO mindset around a plethora of themes, such as recent technological advances, evolving co

Marketing 130

Marketing BPO Outsourcing Accounting 130

Advertiser: Paycor

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

The Hackett Group

JUNE 21, 2024

The newest iteration of automation, Gen AI, could increase workplace productivity by a whopping 51% over the next seven years. That’s according to new data from global consulting firm The Hackett Group – we got the inside track on the secret to strategic success from Matthieu Forrest, a Senior Manager in HR advisory. The post Gen AI to Drive a 50% Productivity Bump, But Only if Adopted Strategically appeared first on The Hackett Group.

Advisory 52

Advisory Automation Management 52

Global Expansion

JUNE 20, 2024

Employee retention is essential for companies to attain long-term business goals. It helps them grow by creating a productive team and a strong brand image as an employee-friendly company. In contrast, high staff turnover leads to disruption in the workplace and costs the company.

52

52

Perficient Digital Transformation

JUNE 21, 2024

Six months ago, the Perficient team in Mexico contacted Tec Racing, the Formula SAE team at Monterrey Tec, to discuss a potential partnership as part of Perficient’s Electrifying the Future of Automotive Program. While the team was excited to partner, they were in the middle of a generational change. Their leaders were heading through their final semester and needed to focus on their assignments and graduation.

Collaborations 52

Collaborations Software Engineering Automation 52

Everest Group

JUNE 18, 2024

Birch to lead global marketing for rapidly growing Everest Group as research firm expands footprint and service portfolio DALLAS, June 18, 2024 — Everest Group today announced that Lucy Birch has joined the firm as (CMO). Working out of Everest Group’s London office, Birch will oversee the firm’s global marketing strategy and operations, including support for existing and new research services.

Marketing 130

Marketing Research Global Business Services Healthcare 130

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Marketing

V-Soft Consulting

JUNE 20, 2024

Team collaboration is one of the most impactful factors in achieving IT success in today's dynamic business. ServiceNow and Jira Service Management are two revolutionary tools that were specifically developed to streamline IT ticketing procedures.

Collaborations 52

Collaborations Management Service 52

Zinnov

JUNE 20, 2024

George Abatjoglou, President of EMS Management and Consultants, has steered multiple Private Equity-backed Healthcare companies towards explosive growth over two decades. In this episode in our Decoding Private Equity podcast series, George acts as your architect, laying the blueprints for building and scaling high-performing Revenue Cycle Management (RCM) teams in India.

Offshoring 52

Offshoring Healthcare Management 52

Perficient Digital Transformation

JUNE 21, 2024

Introduction: Storybook works alongside your app, giving you a separate area to create and test UI components without being tied to the main code and context of your app. It’s like having a special workshop just for building and trying out different parts of your website or app. What & Why? It’s a place where you can: Build and test different parts of your website (like buttons or menus) by themselves.

Collaborations 52

Collaborations Efficiency Design 52

Everest Group

JUNE 17, 2024

One of the SciTech trends I’m currently paying attention to is how scientists are developing CRISPR genome editing technology. When fully developed, it will dramatically affect food product manufacturers, the farming industry, and consumers. Many communities cannot produce enough food products for their population because of natural disasters, climate change, and other destructive factors.

Pharmaceuticals 130

Pharmaceuticals Manufacturing Healthcare Marketing 130

Advertisement

The BPO game has changed. This is your playbook to crush the competition and lead the charge. Scale smarter, secure compliance like a pro, and become the BPO partner clients can’t live without. Download this new playbook to learn 7 winning strategies to transform your BPO: Automation becomes the ultimate advantage Leveraging remote and hybrid work as strategic advantages Data privacy and compliance as the ultimate differentiators Going beyond vendor status to become an indispensable strategic al

BPO