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Top Cities With BPO Growth For 2023 

Redial

Poland is a rising star in the BPO industry, and with good reason. With highly skilled labour, a strong and growing economy, and an efficient transportation infrastructure , this country is poised to become a serious contender in the BPO sector.

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Open Access BPO named top BPO company

OpenAccess BPO

WASHINGTON DC, March 1, 2021 - Open Access BPO has been recognized as one of the best business process outsourcing (BPO) companies and a top voice service provider in the recent Clutch Leader Awards 2021. The post Open Access BPO named top BPO company appeared first on Open Access BPO.

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Open Access BPO to Launch 7th Global Facility in Manila

OpenAccess BPO

MAKATI CITY, Philippines, March 31- Open Access BPO has opened a new operations site in Makati City, Philippines. ” Open Access BPO CEO Ben Davidowitz stated. The post Open Access BPO to Launch 7th Global Facility in Manila appeared first on Open Access BPO.

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Open Access BPO Expands US Operations

OpenAccess BPO

20, 2021 — Multinational business process outsourcing (BPO) firm, Open Access BPO, announced the relocation of its Las Vegas office to accommodate its expanding operations. The post Open Access BPO Expands US Operations appeared first on Open Access BPO. LAS VEGAS, Nev.,

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Deploying A BPO Disaster Recovery Plan Built for Your Business

Transparent BPO Outsourcing

By Randy Rollins , VP of Information Technology, Transparent BPO A well-worn mantra circulates throughout information technology circles: “it’s not a matter of if something will go wrong, it’s a matter of when something will go wrong.”

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BPO in Mexico

Intugo

BPO in Mexico: what it is, what are its advantages, and when to implement it as a strategic tool What is meant by business process outsourcing or BPO in Mexico? As a result, many companies look to BPO in Mexico to fulfill their needs in these areas.

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Open Access BPO Enhances Operational Security

OpenAccess BPO

Multilingual outsourcing firm Open Access BPO recently organized a cybersecurity exercise to test their breach detection, response, and recovery strategies, ensuring data security for their employees and clientele. Open Access BPO Philippine Outsourcing

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More Women to Take Top Jobs in BPO Sector

Transparent BPO Outsourcing

Business Process Outsourcing Contact Center Trends Nearshore Outsourcing Outsourcing Insights BPO Contact Center DEI Outsourcing

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Open Access BPO Achieves GDPR compliance

OpenAccess BPO

MAKATI CITY, Philippines, September 2, 2021— Multilingual outsourcing firm, Open Access BPO, announced that it has achieved compliance with the General Data Protection Regulation (GDPR) legislated by the European Union (EU).

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Transparent BPO Appoints Heather Sandusky As Vice President of Training

Transparent BPO Outsourcing

Deep Industry Background Delivers BPO-Specific Expertise Rockville, MD, August. 8, 2022 – Heather Sandusky is joining Transparent BPO, a global contact center and business process outsourcer, as vice president of training.

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Open Access BPO Participates in Annual NYC Marathon

OpenAccess BPO

Open Access BPO is once again participating in the TCS New York City Marathon, set to take place this Sunday, November 7. The post Open Access BPO Participates in Annual NYC Marathon appeared first on Open Access BPO. Employee Engagement Event Open Access BPO

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Nearshore BPO and its key role in digital tools

Redial

It is safe to say that the BPO industry maintains a constant growth, it is even a topic of discussion that I have read and heard in various recent opinion articles, videos, and radio programs. The post Nearshore BPO and its key role in digital tools first appeared on RedialBPO.

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Open Access BPO: 6 Years in the Heart of Davao

OpenAccess BPO

Local organizations and foreign analysts frequently recognize Davao’s attractiveness for business process outsourcing (BPO) and call center operations. The post Open Access BPO: 6 Years in the Heart of Davao appeared first on Open Access BPO. Open Access BPO

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Top 10 Tips You Should Know Now to Increase Your BPO Sales

Invensis

What Are the Tips to Boost Your BPO Sales? The post Top 10 Tips You Should Know Now to Increase Your BPO Sales appeared first on Invensis Technologies. BPO Back office BPO services Benefits of BPO Outsourcing IT Services

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Open Access BPO Renews Charity Support, Sends Employee to NYC Marathon

OpenAccess BPO

Among the marathoners is Open Access BPO employee Alessio Urbani who represented the multilingual call center in the prestigious race. Since 2016, Open Access BPO has been a major sponsor of Ryan’s Run, a charity campaign […]. Event Open Access BPO

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What is a BPO Service Level Agreement?

Invensis

The global BPO market will reach USD 240 billion by 2027 up from USD 180 billion back in 2020. The post What is a BPO Service Level Agreement? Breaking geographical barriers for improving business services is also a new and common method within the corporate world.

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Time for BPO to redefine itself as Business Data Services?

Horses for Sources

If there’s one industry that has struggled with its identity over the past two decades, there’s no bigger culprit than Business Process Outsourcing (BPO). Old school BPO (pre-2010). In short, these BPO providers were making the shift from order-takers to partners.

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IAOP Names Transparent BPO a Top 100 Global Outsourcing Leader

Transparent BPO Outsourcing

This award recognizes Transparent BPO for its […] The post <strong>IAOP Names Transparent BPO a Top 100 Global Outsourcing Leader</strong> appeared first on Transparent BPO.

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ScaleHub BPO Crowd Boost: Introducing Connected Women

ScaleHub

By offering different BPO crowds , ScaleHub is able to include specialized expertise and greater value to our offering and allows us to better meet the unique needs of our enterprise clients. We already feel very comfortable as a BPO Crowd partner. Articles BPO Crowd Business

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Open Access BPO Davao Celebrates 7th Year with Outdoor Adventure

OpenAccess BPO

Open Access BPO celebrated the seventh anniversary of its operations site in Davao, Philippines with a day of fun outdoor activities. The post Open Access BPO Davao Celebrates 7th Year with Outdoor Adventure appeared first on Open Access BPO. Culture Open Access BPO

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WEEKEND LINK ROUNDUP | Data Security Compliance at Open Access BPO

OpenAccess BPO

PCI DSS | Open Access BPO Secures PCI DSS Certification With Payment Card Industry Data Security Standard certification from the PCI Security Standards Council, Open Access BPO assures information security for every customer transaction.

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ScaleHub BPO Crowd Boost: Introducing DIGI-TEXX

ScaleHub

The next introduction in our ongoing BPO Crowd Boost series takes us to Asia, to a company leading the BPO sector in both its headquartered country, as well as the entire Southeast Asian region. Growth through BPO crowds. Articles BPO Crowd Business

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What is BPO (Business Process Outsourcing)?

Redial

Businesses worldwide are continuously looking to improve their processes while ensuring that the cost involved is sensible enough to put things in motion, BPO Services are crucial in giving you the advantage you need in a competitive world. The post What is BPO (Business Process Outsourcing)?

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Top Cities With BPO Growth For 2023 

Redial

Poland is a rising star in the BPO industry, and with good reason. With highly skilled labour, a strong and growing economy, and an efficient transportation infrastructure , this country is poised to become a serious contender in the BPO sector.

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Top 10 Services Provided by BPO Provider

Invensis

The post Top 10 Services Provided by BPO Provider appeared first on Invensis Technologies. BPO Top Tens Back office BPO services BPO Service Providers BPO Services OutsourcingA growing number of organizations cannot keep all business departments in-house.

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Transparent BPO Listed on Inc. 5000 For Sixth Consecutive Year

Transparent BPO Outsourcing

The post Transparent BPO Listed on Inc. 5000 For Sixth Consecutive Year appeared first on Transparent BPO. In the Media Press Releases Contact Center customer experience customer service Inc5000 scott newman

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Transparent BPO Appoints Dean Birtwell to Vice President, Business Development

Transparent BPO Outsourcing

17, 2021 – Industry veteran Dean Birtwell is joining Transparent BPO as Vice President of Business Development. He reports to Scott Newman, CEO of Transparent BPO, a global contact center and business process outsourcer.

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22 Reasons to Work with Transparent BPO in 2022

Transparent BPO Outsourcing

Nearshore and Offshore options offer quality, cost-competitive alternative By Dean Birtwell, Vice President, Business Development, Transparent BPO The start of a new year traditionally gives us a sense of renewal.

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A Comprehensive Guide on BPO Call Center – You Must Know

Invensis

Business process outsourcing refers to outsourcing corporate activities to a third-party service provider (BPO). A BPO call center is an outsourced service that handles incoming and outgoing calls from service users on behalf of other businesses.

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New Report – Offshore BPO Confidence Index 2022

Intelligent Sourcing

Ryan Strategic Advisory, in partnership with Cognitive Copy, is pleased to announce the publication of The Offshore BPO Confidence Index 2022. The post New Report – Offshore BPO Confidence Index 2022 appeared first on Intelligent Sourcing.

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Open Access BPO: Premier outsourcing partner for On-Demand Gig Economy

OpenAccess BPO

The post Open Access BPO: Premier outsourcing partner for On-Demand Gig Economy appeared first on Open Access BPO. Customer Experience Customer Support Open Access BPOThe on-demand Gig Economy is here to stay.

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Open Access BPO Announces HIPAA Compliance

OpenAccess BPO

Makati City, Philippines, February 23, 2022 - Open Access BPO, a leading provider of multilingual call center solutions, received Health Insurance and Accountability Act (HIPAA) compliance, ensuring safe data management for its partners in the healthcare industry.

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Transparent BPO Invests in Jamaica for Next Phase of Global Expansion

Transparent BPO Outsourcing

Caribbean Nation Expands Nearshore Capacity By Scott Newman, CEO, Transparent BPO Jamaica is a natural fit for Transparent BPO’s growth strategy. The post Transparent BPO Invests in Jamaica for Next Phase of Global Expansion appeared first on Transparent BPO.

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The Road to a Diversified BPO Workplace

OpenAccess BPO

Multiculturalism is an indelible part of Open Access BPO’s daily operations. The post The Road to a Diversified BPO Workplace appeared first on Open Access BPO. Call Center Agents Employee Engagement Event Open Access BPO

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Outsourcing Policy Management: How BPO/Call Centers Can Help Companies Streamline their Operations

Redial

This blog post will discuss how BPO/call centers can help companies streamline their operations through outsourcing policy management. With activities delegated to a BPO company, they will allow improvement.

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Everything You Need to Know About the Evolution of BPO

Metasource

Business process outsourcing (BPO) is a practice in which an organization contracts a third-party service provider to perform business tasks on their behalf. Many people still connect BPO with its roots in call centers abroad. But why are companies increasingly leveraging BPO?

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How BPO takes care of healthcare services ? 

Redial

The role of BPO as a process facilitator: Lauren Soucy summarizes the competitive advantage facilitated by the BPO industry: Outsourcing non-core work lets healthcare facilities and hospitals focus on their core competencies. The post How BPO takes care of healthcare services ?

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How Can a BPO Provider Help Your Business to Grow and Succeed?

Invensis

The post How Can a BPO Provider Help Your Business to Grow and Succeed? BPO BPO companies BPO Service Provider Business Process Outsourcing (BPO) services Importance of BPO

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Open Access BPO Employees Complete Red Cross Life Support Training

OpenAccess BPO

Open Access BPO employees recently completed the First Aid and Basic Life Support Training, conducted by the Philippine Red Cross (PRC) as mandated by the Department of Labor and Employment (DOLE). Culture Employee Engagement Open Access BPO call center activities company events

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Assisting Hospitality Business Challenges Through a BPO.

Redial

Sharing vision and objectives with partners and reducing costs without sacrificing service performance and effectiveness is a plus point that BPO businesses will have an advantage due to its multidisciplinary nature. The post Assisting Hospitality Business Challenges Through a BPO.

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Assisting Hospitality Business Challenges Through a BPO.

Redial

Sharing vision and objectives with partners and reducing costs without sacrificing service performance and effectiveness is a plus point that BPO businesses will have an advantage due to its multidisciplinary nature. The post Assisting Hospitality Business Challenges Through a BPO.

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Open Access BPO Weekend Link Roundup | May 14, 2022

OpenAccess BPO

The post Open Access BPO Weekend Link Roundup | May 14, 2022 appeared first on Open Access BPO. Data Security Weekend Link Roundup data security information security Open Access BPOIs Data Safe From Security-Related Outsourcing Issues?

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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. Different BPO models provide your companies with ways of handling projects, operations, and non-core activities. What Do BPO Companies Do?

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