Getting the Setup Right: The Early Aha Moments That Can Define GCC Success | Blog
Everest Group
JULY 14, 2025
Global Capability Centers (GCCs) have become a cornerstone of enterprise strategy. In 2024 alone, over 600 new GCCs were launched across global delivery markets, with India leading the charge. Around 50% of these were assisted or set up directly by providers , often through Build-Operate-Transfer (BOT) or hybrid models. This rapid expansion is driven by the need for transformation-scale talent, 24×7 delivery resilience, and cost optimization.
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