Everest Group

JULY 14, 2025

Global Capability Centers (GCCs) have become a cornerstone of enterprise strategy. In 2024 alone, over 600 new GCCs were launched across global delivery markets, with India leading the charge. Around 50% of these were assisted or set up directly by providers , often through Build-Operate-Transfer (BOT) or hybrid models. This rapid expansion is driven by the need for transformation-scale talent, 24×7 delivery resilience, and cost optimization.

Co-Sourcing 130

Co-Sourcing Government Finance Marketing 130

Obobo

JULY 6, 2025

Procurement automation is revolutionizing how organizations manage their procurement and proposal processes. By adopting advanced tools like proposal automation and sales proposal automation software , businesses can optimize efficiency, reduce manual errors, and improve collaboration. This shift is enabling companies to maintain competitiveness in an increasingly fast-paced market.

Automation 86

Automation Sales Collaborations Analytics 86

SSON

JULY 2, 2025

About Partner with SSON Glossary Contact Us Sign In Unlock Expert Advice Subscribe Now --> Content Articles Columns Infographics Podcasts Reports Videos Webinars Whitepapers Topics Customer Experience Finance & Accounting Global Business Services HR & Future of Work Intelligent Automation Process Excellence Shared Services Workplace / Facilities Research & Analytics Metric Benchmarker City Cube Shared Services Atlas Research Insights Reports Intelligent Automation Universe Events Con

Global Business Services 52

Global Business Services Service Innovation Service Shared Services 52

Zinnov

JULY 13, 2025

For years, the blueprint for setting up a Global Capability Center (GCC) in India followed a familiar route: start in Bengaluru, or Hyderabad, maybe consider Pune, or NCR. The logic was sound. These metros had the talent, infrastructure, and a ready ecosystem. But over time, that equation has started to break down. Rising costs. Slower hiring cycles.

Engineering 52

Engineering Manufacturing Payroll Jobbing 52

Speaker: Anise Wiley-Little

In today’s rapidly shifting workplace landscape, this presentation explores how Human Resources professionals can lead the transformation toward inclusive, equity-centered practices that don’t just align with organizational values but drive innovation, retention, and long-term profitability. Framed through the concept of the economics of belonging, we’ll examine how inclusive design across hiring, development, and leadership pipelines creates measurable value for both for-profit and nonprofit or

Human Resources

The Global Small Business Blog

JULY 10, 2025

©iStock/Pavlo Stavnichuk Ed Gresser's analysis of how tariffs impact consumers (Americans) is excellent. If I were updating my Exporting book, which I should and will soon, I would reference this. He uses an example of a Vietnamese supplier. The buyers’ tariff payment [business owner who imports], in turn, is included in the bill you pay in the store.

Marketing 258

Marketing 258

Capgemini

JULY 8, 2025

MES of the future: Insights from MES Berlin Capgemini Sep 26, 2024 Facebook Linkedin In the first blog of this series, we discussed the current state of Manufacturing Execution Systems (MES) in the pharmaceutical industry, highlighting the challenges and limitations faced today. As a natural sequel, the second blog explored the future advancements in MES, promising greater integration, flexibility, and efficiency, and their potential impact on pharma manufacturing.

Manufacturing 52

Manufacturing Pharmaceuticals Efficiency Design 52

Obobo

JULY 1, 2025

E-procurement companies are transforming the procurement landscape by leveraging advanced sourcing platforms and software to streamline processes, improve supplier relationships, and optimize costs. This article explores the role of e-procurement companies, the benefits of their solutions, and how sourcing platforms empower organizations to achieve procurement excellence.

Sourcing 86

Sourcing Analytics Automation Software 86

AS White Global

JULY 3, 2025

For our client partner Inovayt , gaining access to high-quality talent and ensuring data security were key factors in their decision to partner with ASW Global. Nick Reilly, CEO and Founder of Inovayt, recounts the challenges and apprehensions they faced, and shares valuable advice for fellow business leaders on integrating international staff support.

Offshoring 52

Offshoring Insurance Out-Tasking Administrative 52

Premier BPO

JULY 10, 2025

Finance leaders don’t just manage numbers—they manage the future of their organization. When launching Finance and Accounting Outsourcing (FAO) for the first time, the most significant risk isn’t outsourcing—it’s the failure to plan a disciplined, phased rollout. Think outsourcing is just about delegating tasks? Think again. FAO is a transformational shift—one that redefines how finance teams drive efficiency, scale, and strategic value.

Finance 130

Finance Outsourcing Accounting Payroll 130

Redial

JULY 10, 2025

When people think of Johannesburg, they often picture a bustling metropolis rich in culture, history, and economic influence. But at Redial BPO , we see something more: a strategic advantage for global outsourcing. Need a quick summary of this article? Click on one of the links below! (Note that you need to be logged in to your preferred AI tool.) | Summarize this article with ChatGPT | Summarize this article with Google Gemini | Summarize this article with Microsoft Copilot | Table of Contents

Outsourcing 130

Outsourcing BPO E-Commerce Healthcare 130

Advertiser: Paycor

AI is reshaping the business landscape, including HR. This guide is designed to help you understand and implement AI effectively for tangible benefits and a more strategic approach. Learn how to: Automate routine tasks Boost data insights Enhance employee experiences Drive HR’s strategic value Download the guide today!

Automation

Capgemini

JULY 8, 2025

Invisible autonomous intelligence in the field of MedTech Atul Kurani Mar 12, 2024 Facebook Linkedin Near-tech is fast becoming here-tech, and the medical landscape will never be the same. With the power to redefine patient care, diagnostics, treatment, and even research methodologies, Invisible Autonomous Intelligence is revolutionizing the healthcare landscape.

Research 52

Research Engineering Design Out-Tasking 52

Everest Group

JULY 11, 2025

Ever watched a Michelin-starred chef prepare for a seating? Pots and pans are gleaming, the mise en place is perfection, the sous-chefs are standing at the ready. But none of it matters until the first order drops and the oil hits the pans. Strategy, talent, and tools are just stainless-steel décor without the deliberate, disciplined motions that actually prep, cook and plate the meal, ready to serve the guests.

Design 130

Design Outsourcing Government Global Business Services 130

Obobo

JULY 13, 2025

Procurement chain management plays a vital role in modern supply chain operations, bridging the gap between sourcing, purchasing, and logistics. As organizations strive for efficiency, understanding the interplay between procurement and supply chain management is crucial for optimizing workflows, reducing costs, and achieving strategic goals. What is Procurement in Supply Chain Management?

Supply Chain Management 94

Supply Chain Management Management Inventory Management Strategic Sourcing 94

Perficient Digital Transformation

JULY 8, 2025

In Adobe’s 2025 AI and Digital Trends report, one message rings loud and clear: the convergence of marketing and IT is essential to digital success. As AI becomes increasingly embedded in customer experience strategies, marketing and IT leaders must collaborate closely to unlock its full potential. The Rise of Agentic AI One of the most transformative ideas in the report is the rise of agentic AI, autonomous systems that collaborate across platforms to deliver hyper-personalized, real-time exper

Marketing 52

Marketing Analytics Streamline Operations Collaborations 52

Speaker: Ron Fish, Global Talent Acquisition Executive

As companies rethink global recruiting strategies, nearshore staffing is emerging as a smarter, more strategic alternative to traditional offshoring models. Join this new webinar with industry leader Ron Fish to learn how nearshore models help organizations scale faster, operate more flexibly, and build globally aligned teams—without the common pitfalls and misalignment of offshoring strategies!

Nearshoring

Premier BPO

JULY 3, 2025

A freelancer joins your project—quickly onboarded, lightly vetted, and working beyond the bounds of your core systems. Weeks later, sensitive customer data is mishandled. There’s no encryption, no enforceable NDA, and no traceable access logs. What started as a tactical engagement now puts your compliance posture at risk. According to the 2025 Verizon Data Breach Investigations report 30% of data breaches involve third-party vendors or suppliers—many of which include freelance or contract resour

Co-Sourcing 130

Co-Sourcing Healthcare Government Sourcing 130

The Hackett Group

JULY 14, 2025

Top performers operate faster, leaner and at 19% lower cost – fueled by Gen AI and intelligence-driven models built for volatility and change MIAMI – JULY 14, 2025 – The Hackett Group, Inc. (NASDAQ: HCKT), a leading generative artificial intelligence (Gen AI) consultancy and executive advisory firm, today released its 2025 Digital World Class ® Procurement research, highlighting how leading procurement organizations are navigating volatility and redefining their role in the enterprise.

Advisory 52

Advisory External Service Provider Research Analytics 52

Capgemini

JULY 8, 2025

The future of pharma MES Capgemini Sep 23, 2024 Facebook Linkedin In our previous blog, we discussed the current state of Manufacturing Execution Systems (MES) in the pharmaceutical industry, highlighting the challenges and limitations faced today. As a natural sequel, this blog explores the future advancements in MES, promising greater integration, flexibility, and efficiency, and their potential impact on pharma manufacturing.

Pharmaceuticals 52

Pharmaceuticals Manufacturing Flexibility Analytics 52

Everest Group

JULY 7, 2025

What happened After months of speculation, Capgemini announced that it has entered into an agreement to acquire WNS for US$3.3 billion. Under the definitive transaction agreement, Capgemini will pay US$76.50 per share, representing a 17% premium over WNS’ closing share price on Friday, July 4, 2025. In terms of valuation, the acquisition – valuing WNS at 16.3x of EBITDA and 2.5x of revenue – comes at a premium over a median of 11.6x (EV/EBITDA) and 1.5x (EV/Sales) for some of its pure-play BPS p

Insurance 130

Insurance Healthcare Global Business Services Manufacturing 130

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Obobo

JULY 8, 2025

Procurement and acquisition are critical processes in business operations, often used interchangeably but fundamentally different in scope and purpose. Understanding the distinctions between procurement vs. acquisition and their relationship to procurement and purchasing differences can help organizations streamline their workflows and achieve better results.

Resource Optimizing 97

Resource Optimizing Sourcing Collaborations Manufacturing 97

Horses for Sources

JULY 4, 2025

The traditional lines between CPG brands and retailers are blurring, with brands engaging consumers directly and retailers elevating private-label products to international rivals. The global supply chain instability is pushing them toward diversification for greater resilience. These firms are battling multiple fronts—margin pressure, shifting consumer preferences, operational complexity, and a relentless technology drumbeat.

Retail 40

Retail Co-Sourcing Inventory Management Analytics 40

Forrester Digital Transformation

JULY 8, 2025

Amazon now has almost as many robots as human employees. What will happen when manufacturers approach that point in their factories?

Manufacturing 130

Manufacturing Automation 130

SSON

JULY 3, 2025

About Partner with SSON Glossary Contact Us Sign In Unlock Expert Advice Subscribe Now --> Content Articles Columns Infographics Podcasts Reports Videos Webinars Whitepapers Topics Customer Experience Finance & Accounting Global Business Services HR & Future of Work Intelligent Automation Process Excellence Shared Services Workplace / Facilities Research & Analytics Metric Benchmarker City Cube Shared Services Atlas Research Insights Reports Intelligent Automation Universe Events Con

Finance 52

Finance Shared Services Automation Research 52

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Sales

McKinsey & Company

JULY 10, 2025

CEOs and their teams should be laser focused on developing next-generation leaders with the unique skills and capabilities to perform and thrive in challenging times. Here is a playbook for doing that.

Finance 123

Finance 123

Everest Group

JULY 11, 2025

Everest Group has released its latest research report, Mega Forces: Responsive Enterprises , offering critical insights into four transformative forces reshaping business models and value networks through 2040. As industries navigate increasing complexities and rapid transformations, the report emphasizes the necessity for business leaders to anticipate long-term disruptive shifts.

Nearshoring 130

Nearshoring Manufacturing Research Flexibility 130

Intugo

JULY 10, 2025

What is outsourced accounting and how is it changing? Outsourced accounting refers to hiring a third-party team to manage financial tasks, such as bookkeeping and reporting. In 2025, it is evolving rapidly due to AI automation, the rise of remote work, and increasing global compliance demands. These changes are leading businesses to rethink how they manage their financial operations.

Accounting 40

Accounting Outsourcing Finance Extended Teams 40

Airswift

JULY 14, 2025

Imagine this: you’re hiring a team of project engineers in Malaysia to kick off a new venture. The agency gives you a quick, straightforward quote—until the first invoice arrives. Suddenly, you’re staring at line items for statutory contributions, insurance, and admin fees you didn’t even know existed. That’s a familiar story in contract hiring across Asia.

Insurance 52

Insurance Service Engineering Flexibility 52

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Learn how a publically traded US fintech company elevated its nearshore strategy. By working with a strategic staffing partner in Mexico, they developed targeted internship programs at multiple universities.

Nearshoring

HCL Technologies

JULY 11, 2025

Third Party Risk Management Content Group Job Description anupriya-bera@… Fri, 07/11/2025 - 11:52 Qualification Required The Third Party Risk Management (TPRM) Analyst will be responsible for building and executing a TPRM program for ATA that will provide the organization with a holistic view of vendor risk prior to contracting with third parties. Additionally, creating an on-going monitoring program to review vendor risk on a periodic basis.

Risk Management 40

Risk Management Risk Management Management Jobbing 40

WebCreek

JULY 7, 2025

What is the future of software development in a world where agility and innovation depend on finding top-tier talent? Drawing from our own operational insights, we explore the talent markets gaining momentum, shifting technical demands, and how companies are adapting their sourcing strategies. From the rise of Latin American development hubs to the technologies driving […].

Nearshoring 40

Nearshoring Offshoring Sourcing Software 40

McKinsey & Company

JULY 3, 2025

Return-to-office mandates are on the rise. A labor economist explains why this trend isn’t sustainable and why a work-from-anywhere model could yet be the future of work.

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Everest Group

JULY 9, 2025

Every few weeks, a Global Business Services (GBS) or Global Capability Center (GCC) leader asks me: “How do we show the value we create, beyond just cost savings?” It’s a fair question. It’s also the wrong starting point… Reach out  to discuss this topic in depth. Let me be blunt. The core challenge in value articulation isn’t that quantification is hard , even though yes, it is hard.

Global Business Services 130

Global Business Services Service Management 130

Speaker: Liz Charron

From evolving legislation to shifting workforce expectations, background screening is undergoing major transformation, and HR is in the driver’s seat. With new compliance requirements and growing scrutiny, today’s HR leaders must build programs that are not only audit-ready but outcome-driven. HR Management and Employee Relations Expert, Liz Charron, will delve into how HR teams can navigate the latest legal changes, connect screening to workforce ROI, and embed these practices into the very fab

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