Retail Related Topics 
Forrester Digital Transformation
AUGUST 2, 2022
Forrester’s 2022 Online Retail Forecast, US, provides insights about US total retail sales, online retail sales, and the online retail penetration forecast for 30 product categories for the next five years. Age of the Customer Retail Retail Trends
Forrester Digital Transformation
MARCH 31, 2022
As retail industry analysts, the key question for us is whether inflation is already driving US retail sales growth – or is the retail sales growth still volume-driven? Age of the Customer digital business government Retail Trends
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Forrester Digital Transformation
MARCH 22, 2023
In 2022, total retail sales for the Europe-5 countries continued to grow strongly, but this growth actually shifted from online channels and touchpoints to offline channels and touchpoints. You read that […] Age of the Customer Channel Sales Europe Retail Trends
Forrester Digital Transformation
NOVEMBER 21, 2022
Retailers can improve their websites and boost customer experience this holiday season by applying these tips. Age of the Customer Customer Experience Strategy digital business holiday Retail Trends
Forrester Digital Transformation
MAY 27, 2022
Welcome to the retail media boom. In the past 18 months, dozens of major retailers launched their own retail media networks while established players planned for expansion, self-service marketplaces, and in-house capabilities.
Forrester Digital Transformation
OCTOBER 26, 2022
In 2023, retail models will need to adapt to tap into new sources of profitability, which will become more critical amid economic headwinds. Age of the Customer Computer Vision natural language processing (NLP) predictions Retail Trends store of the future
Forrester Digital Transformation
FEBRUARY 16, 2023
With a turbulent and unprecedented current economy, most retailers are trying to shore up revenue wherever they can. One way to do this is through making your company’s websites and mobile apps more accessible. Annually, the disability community has a disposable income of $1.9
Groove Technology
MARCH 6, 2023
Introduction In the ever-evolving world of retail, visibility is a key driver of success. Of course, achieving this level of retail visibility isn’t always easy. Here are four key barriers that retailers must overcome in their efforts to achieve effective retail visibility.
Forrester Digital Transformation
FEBRUARY 7, 2023
If you’re like many retailers, you treat gift cards as a product – with product leads and inventory planning priorities. be so […] Payments Retail TrendsIf this is true for your business, you’re in need of a gift card strategy refresh. Why now?
McKinsey and Company
JUNE 2, 2022
Retailers are facing the possibility of persistent inflation—but they can meet that challenge in ways that streamline operations, retain customers, and drive profitable growth. Retail Insights Retail & Consumer Goods
Forrester Digital Transformation
SEPTEMBER 29, 2022
Wise retailers will be highly detail-oriented in their holiday strategies, especially given the macro-level conditions across many global markets. B2C Marketing digital business holiday Retail Trends
Forrester Digital Transformation
AUGUST 8, 2022
Results from the US CX Index 2022 show that some retailers were able to strengthen their base of devoted (and highly profitable) customers. Age of the Customer customer experience index (CX Index) customer loyalty digital business digital maturity Retail retail loyalty promoted
Groove Technology
FEBRUARY 9, 2023
Introduction As part of the post-Covid impact, digital channels now account for 72% of customer interactions in the retail industry. With such a significant increase in digital transactions, retailers now have more applications and a higher volume of customer data than ever.
The Global Small Business Blog
NOVEMBER 25, 2022
©iStock/pialhovik Retailers’ biggest holiday wish is to get rid of all that excess inventory. As some of the nation’s largest retailers report quarterly earnings and revenue, Wall Street is paying close attention to another number, too — inventory levels.
Forrester Digital Transformation
OCTOBER 18, 2022
More than half of US online adults use smartphones to research and purchase products and services, making retail mobile websites an integral part of the shopping journey. customer experience Retail Retail Trends user experience (UX
McKinsey and Company
DECEMBER 7, 2022
With inflation at record highs throughout Europe, retailers are under more pressure than ever. Retail Insights Retail & Consumer Goods Retail environments Europe Marketing & SalesThose that act quickly and follow a holistic playbook can be well positioned to thrive.
Forrester Digital Transformation
OCTOBER 12, 2022
Forrester forecasts US digital-influenced retail sales to grow from $2.7 Age of the Customer B2C Marketing digital business Retail Retail Trendstrillion in 2022 to $3.8 trillion in 2027.
McKinsey and Company
MAY 20, 2022
Retail Insights Retail & Consumer Goods Retail environmentsOrganizations face an urgent need to overhaul their tech architecture and operating model to keep pace with the changing landscape. Five concrete actions can accelerate the transformation journey.
Forrester Digital Transformation
JULY 14, 2022
Our analysis of retailer activity on Amazon Prime Day 2022 reviewed 115 brand and retailer websites, spanning numerous categories. Age of the Customer B2C Marketing direct-to-consumer (DTC) Retail Retail Trends
McKinsey and Company
OCTOBER 6, 2022
A survey of more than 30,000 consumers and 100 grocery CEOs reveals the challenges—and opportunities—that grocery retailers face today. Retail Insights Retail & Consumer Goods Retail environments
Forrester Digital Transformation
NOVEMBER 16, 2021
Let's demystify the crypto basics, examine the pros and cons, and share our take on whether retailers should accept cryptocurrencies. Age of the Customer Blockchain commerce digital business Retail Trends
McKinsey and Company
JULY 29, 2022
New research reveals which aspects of the employee experience matter most to US frontline retail workers. Retailers must pay attention and act quickly or risk losing more than half their store staff. Retail Insights Retail & Consumer Goods Retail environments United States Talent
McKinsey and Company
OCTOBER 25, 2022
Retail Insights Retail environments EuropeTo capitalize on change, companies must invest in sustainability, digitalization, and skills and talent.
Forrester Digital Transformation
OCTOBER 17, 2022
Last year, we found that 30% of US online adults started their holiday shopping in October or earlier, so it’s not surprising that Amazon, along with other major retailers, […]. holiday Retail Retail Trends
McKinsey and Company
OCTOBER 17, 2022
And retailers should take note. Retail Insights Retail environments Retail & Consumer Goods Strategy Marketing & SalesOur recent consumer survey found two important facts about American consumers.
Forrester Digital Transformation
DECEMBER 6, 2022
We reviewed 115 retailer and brand home pages during Black Friday and Cyber Monday. Age of the Customer Application Development & Delivery B2C Marketing holiday Retail Trends promotedRead our takeaways.
Forrester Digital Transformation
NOVEMBER 23, 2021
Vidéo du keynote du One to One de Monaco sur les tendances retail et eCommerce. Age of the Customer B2C Marketing CMO Trends customer experience digital business
Perficient Digital Transformation
MARCH 22, 2023
There’s been a lot of reporting on the healthcare moves that retail giants like CVS , Walmart , Best Buy, and Walgreens have made of late.
Forrester Digital Transformation
MARCH 13, 2023
In recent years, digital retail payments have transformed the way we shop and conduct financial transactions. Looking at the post-pandemic state of digital retail payments in five major APAC markets including Australia, mainland China, […] financial services Payments
Forrester Digital Transformation
OCTOBER 22, 2021
Retailers: of course it’s ok to influence people to choose your products. Age of the Customer customer-centric design experience design (XD) holiday retail loyalty Retail Trends
McKinsey and Company
JANUARY 11, 2023
For retailers, service businesses represent a tremendous growth opportunity—and a way to start building ecosystems that satisfy more of consumers’ needs. Retail Insights Retail & Consumer Goods Customer experience & loyalty
Forrester Digital Transformation
NOVEMBER 4, 2022
holiday Retail
McKinsey and Company
MAY 4, 2022
Although the path to decarbonization remains unclear, retailers can prepare by better understanding how costs could be distributed along the value chain. Retail Insights Retail & Consumer Goods
McKinsey and Company
MARCH 22, 2023
As consumer spending shifts online, many traditional retailers have been caught flat-footed. Retail media networks hold huge promise— but retailers need to seize the opportunity. Retail Insights Retail & Consumer Goods Asia-Pacific Analytics Digital marketing
Forrester Digital Transformation
DECEMBER 15, 2021
This growth raises the stakes for retail professionals to support the increased demand, which ultimately makes them a prime target for ransomware attackers. Why should retailers particularly pay attention to ransomware preparedness?
Forrester Digital Transformation
OCTOBER 7, 2021
The holiday season matters a lot to retailers, but it is also a busy and important time for media businesses. So, retailers with a media network should be ready to compete for ad dollars during the holiday season. Advertising holiday Media Retail Trends
Perficient Digital Transformation
MARCH 21, 2023
Omnichannel is critical, but it can only help so much Presenting the customer with a sleek and functional experience for online shopping is a top priority for leading retailers, making omnichannel retailing a key strategy in the industry.
Redial
APRIL 22, 2022
BPO services and retail are one of the most critical industries. Perhaps you have the resources to venture into the retail business, a sector showing constant economic GROWTH. It sounds like a lot, but we will explain how can BPO services and retail could work together.
McKinsey and Company
NOVEMBER 17, 2021
In the age of the inclusive consumer, harnessing the power of retail can increase demand for Black-owned brands. Retail Insights Retail & Consumer Goods Marketing spending effectiveness & ROI
Redial
APRIL 22, 2022
You are dedicated to one of the most critical industries, the retail business. Or maybe you are a retail investor who wants to ensure efficiency in the distribution and operation of the business. Exceptional customer service for Retail. Consumer retail is always on the move.
McKinsey and Company
JANUARY 14, 2022
Retail Insights Retail & Consumer Goods Retail environmentsFragmented routes to market are being digitalized around the world. Profitability has been elusive for the disruptors, but a thorough blueprint, the right value proposition, and an ecosystem model can help.
Groove Technology
JANUARY 9, 2023
Introduction Retailers have long understood that ‘knowing the customer’ is not just crucial but also pivotal for maintaining loyalty and standing out in the cut-throat competition. On average, retailers activate projects 2.5x
Forrester Digital Transformation
OCTOBER 29, 2021
retailers and brands are on the path to actively supporting the circular economy. Climate Action Retail Trends
Expert insights. Personalized for you.
246 
Let's personalize your content