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Mapping the Next: Key Priorities for 2025 | Webinar

Everest Group

How are outsourcing deals, enterprises leverage of service providers, and bill rates expected to change? Who should attend?

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Key Opportunities for GBS Leaders: 2024 Learnings and 2025 Outlook | Webinar

Everest Group

What are the challenges faced by GBS leaders? What are they doing to overcome these challenges? What are the opportunities for GBS organizations in 2025? Who should attend?

professionals

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Dragon’s Den for Global Business Services: Innovation Meets Interrogation at SSO.

SSON

It serves as a rare chance to put Business Process Outsourcers to the test and pit them against each other to see who is the most innovative and who performs the best under pressure.

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Europe and UK&I IT Services Outlook 2025 | Webinar

Everest Group

Chief executive officers Chief finance officers Chief procurement officers Chief information officers Global Sourcing Managers Global business services leaders Strategic sourcing leaders Leaders at IT and BP providers Chief Digital Officers Heads of direct/indirect sourcing CXM leaders GBS / Shared services center heads Locations heads Talent / Workforce (..)

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Insights from SSOW: Reimagining GBS: AXA’s Roadmap to Enterprise Transformation

SSON

The opening day featured an inspiring keynote from Michele Rochefort, CEO of AXA Global Business Services (GBS), exploring the pivotal role of GBS in enterprise transformation and how AXA is evolving beyond traditional models to unlock unprecedented value through global capability centers.

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Global Delivery Centers: Why They Could Be Your Next Big Move

Intugo

Alternatives to Global Delivery Centers If the investment in a full-scale GDC feels too large, companies can explore alternative solutions, such as: Outsourcing: Outsourcing specific tasks like IT support or customer service may be a more cost-effective solution for companies not ready to commit to a GDC.

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UK Global Capability Centers (GCC) in India Report FY2025

Zinnov

Global Business Services (GBS): These centers are also consolidating shared services (HR, Finance, Legal, Procurement) into unified, tech-enabled hubs – creating leaner, faster, more intelligent business backbones. Why This Report, and Why Now? We’re at a moment of inflection.