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Is 2024 a Year of GBS Reckoning? | Blog

Everest Group

The funding for business services innovation is showing signs of drying up. As enterprises find out they can’t hike prices anymore, cost has reclaimed its crown. The implications of our current geopolitical mess won’t abate anytime soon, creating a distressing new normal.

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Building Global Centers of Excellence (CoEs) in GBS Organizations to Drive the CEO Agenda

Everest Group

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years.