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Retailers can tap into generative AI to enhance support for customers and employees

IBM Services

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

Retail 96
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Retail Media Scaling to New Regions

SEBPO

” – VP, Ad Operations Total 0 0 0 0 Case Study Retail Media Scaling to New Regions A Retail Media AdTech provider was seeking traction with brands in the US. The three SEBPO Teams supporting this partner handle many key functions for their retail clients, including industry giants like Petco, Lowe’s, and Target.

Retail 59
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How to build flexible and adaptable storefronts with composable commerce

IBM Services

The retail challenge is orchestrating technology to enable this rich, seamless experience. Limited scalability and flexibility, the high cost of maintenance, slow innovation and limited mobility are just a few of the key challenges holding retailers back. This means that all commerce, in some way, must become digital commerce.

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Omnichannel Strategies Lead the Retail Charge

Anexa

The point is that shopping trends constantly evolve, become priorities, and characterize the retail model. This makes it increasingly difficult for retailers dealing with skyrocketing overheads and ruthless competitors – and let’s not forget the highly discerning customer base that demands more engaging experiences.

Retail 52
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How Retail Companies Can Benefit From Data Entry Outsourcing?

Offshore India Data Entry

Data entry plays a vital role for retailers by capturing and organizing key operational and customer information. Common Data Points Tracked by Retailers Customer profiles – Names, addresses, purchase history, etc. Retailers seeking to streamline operations through data-driven decisions should consider outsourcing options.

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Delivering on promise and purpose in the retail supply chain

IBM Business Partners

Today’s consumers want to know that retailers and brands are aligned with their values. So, while retailers can—and must—use technology as their differentiator, to win the lion’s share of consumer hearts, retail leaders must deliver on promises and purpose. Checking all these boxes is no small feat.

Retail 70
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Supply Chain Transformation Services for Retail and CPG PEAK Matrix® Assessment 2023

Everest Group

Supply Chain Transformation Services for Retail and CPG In recent years, particularly after the pandemic, retail and Consumer Packaged Goods (CPG) enterprises have begun investing in supply chain transformation services. The global disruption emphasized the need for a flexible and resilient supply chain.

Retail 59