Perficient Digital Transformation

MARCH 21, 2023

Omnichannel is critical, but it can only help so much Presenting the customer with a sleek and functional experience for online shopping is a top priority for leading retailers, making omnichannel retailing a key strategy in the industry. Omnichannel retail ensures a brand presents consistently across all customer-facing channels.

Retail 64

Retail Order Management Sales Marketing 64

Perficient Digital Transformation

MARCH 8, 2023

Despite surviving both the Great Depression and the Great Recession, not even enduring luxury retail giant Nieman Marcus could escape COVID-19’s interruption of indoor shopping. The 115-year-old luxury retailer would laser-focus on their most profitable market: millionaires.

Retail 59

Retail Order Management Research Marketing 59

IBM Services

JANUARY 16, 2022

As the retail industry continues to navigate fallout from the pandemic, many organizations have turned to digital transformation to support the challenges of supply, demand and logistics. This has been critical to help navigate the unprecedented volatility and has accelerated the vision of supply chain executives by 5 to 10 years.

Retail 62

Retail Reduced Overhead Order Management Finance 62

IBM Services

JANUARY 6, 2022

As the retail industry continues to navigate fallout from the pandemic, meeting immediate supply, demand and logistics challenges has forced supply chain executives to significantly accelerate their digital transformation strategies. Intelligent workflows help make retail supply chains predictive, automated, agile and transparent.

Retail 55

Retail Reduced Overhead Finance Order Management 55

Hyland

SEPTEMBER 12, 2022

Supplier-managed inventory, damaged goods, receiving challenges, returns — all these scenarios can make synchronizing your purchasing system with your ERP financials extremely challenging and risky. Many retailers use multiple systems to manage purchase orders, complex supplier catalogs, order and fulfillment processes, and more.

Retail 52

Retail Human Resources Automation Order Management 52

Perficient Digital Transformation

JUNE 27, 2023

The growth of online shopping, accelerated by the COVID-19 pandemic, has led retailers to explore new avenues like eBay, Amazon, Walmart, Farfetch, and other marketplaces to sell their products and reach customers. Additionally, it allows you to leverage the existing infrastructure of the marketplace to manage additional orders seamlessly.

Order Management 52

Order Management Retail Customer Service Customer Support 52

Perficient Digital Transformation

OCTOBER 14, 2021

Retailers are turning to modern supply chain systems, specifically order management, to determine how to manage inventory, visibility, and supply production. Digital Analytics in Order Management. Prior to the pandemic, organizations heavily relied on ERPs to streamline order fulfillment.

Supply Chain Management 69

Supply Chain Management Order Management Retail Analytics 69

Perficient Digital Transformation

AUGUST 8, 2023

Zach Zalowitz recently joined Perficient Digital as a Principal within our Order Management (OM) practice, bringing more than 15 years of experience in omni-channel supply chain solutions and hands-on experience with a focus on retail apparel and consumer packaged goods. OM sits at the intersection of supply and demand.

Order Management 52

Order Management Call Center Retail Design 52

Perficient Digital Transformation

MAY 15, 2023

Products purchased in-store were often reduced to an item on a receipt, and the only review a retailer received was if the customer needed to return the item. For the retail industry, this technological advancement has ironically used digital transformation to improve the physical store experience.

Retail 64

Retail Order Management Sales Accounting 64

Perficient Digital Transformation

APRIL 15, 2022

In case you forgot, last year and the previous year offered tough times for retailers, as the pandemic increased the time it takes to get products from overseas, thus providing a below-average customer experience for folks looking to purchase products either in-store or digitally. . Perks, Perks, and Perks.

Sales 69

Sales Retail Order Management Flexibility 69

Perficient Digital Transformation

SEPTEMBER 28, 2021

Perficient’s Order Management (OM) team helped Sally Beauty, a leading beauty supplier and retailer, accelerate its same-day delivery (SDD) to just three hours for all 1,990 stores across the United States.

Order Management 52

Order Management Retail Management Service 52

Perficient Digital Transformation

OCTOBER 11, 2021

Get a fresh outlook on the retail supply chain during the Benefits of Automated and Integrated Supply Chain through Order Management in B2C webinar on October 21 at 12 PM ET. Register today and join the conversation about the Benefits of Automated and Integrated Supply Chain through Order Management in B2C.

Automation 114

Automation Order Management Retail Customer Service 114

Perficient Digital Transformation

MARCH 21, 2022

A retail storefront provides the perfect mix of servicing customers in the ways they want. Some of us will order online and are fine with 2–3-day delivery. Traditionally, a consumer places an order and it’s shipped to their home via a centralized or localized distribution center. I’m glad you asked – here’s why. You got it.

Retail 69

Retail Order Management Management Service 69

Perficient Digital Transformation

JANUARY 11, 2022

Each panelist discussed how their organization is using inventory transparency to exceed consumer expectations in the ever-evolving retail industry. The Role of Order Management and the Future of Commerce. Overall, the panelists agreed on the benefits of having an order management system, (OMS), in place.

Order Management 69

Order Management Inventory Management Sales Retail 69

Perficient Digital Transformation

NOVEMBER 1, 2021

Sood provided a key piece of advice to organizations looking to incorporate a DSV into their strategy, “The first step towards considering drop shipping is to ensure your current systems are adequate enough to handle the growth that comes along with it, starting with an order management system which ties all the solutions and data together.”.

Order Management 115

Order Management Retail Collaborations Management 115

Perficient Digital Transformation

FEBRUARY 19, 2024

Same-day delivery has transitioned from a luxury to a standard expectation, pushing retailers to adapt swiftly. Pickup in Store: The Balancing Act For pickup in store options, the process often involves a tight integration of the front-end ordering system and middle of house POS and Order-Management technologies.

Retail 52

Retail Inventory Management Labor Costs Design 52

IBM Services

SEPTEMBER 27, 2023

The challenges of keeping a promise The challenge is particularly true in highly competitive areas like omnichannel retail or even B2B domains—wholesale distribution and dealer-based after-market parts.

Order Management 80

Order Management Sales Retail Management 80

IBM Services

MARCH 30, 2023

In the wake of the pandemic and global supply chain issues, businesses have realized the importance of technology innovation to deliver truly superior retail customer experiences. But without real-time reliable views of inventory, shipments and automated order orchestration processes, retailers are unable to deliver on order promises.

Order Management 83

Order Management Flexibility Management Retail 83

Perficient Digital Transformation

NOVEMBER 24, 2021

In the newly published white paper, Top 6 Challenges of Drop Ship Vendor Management , we learn more about utilizing drop-ship vendor management (DSVs) and why they’ve become extremely popular for most organizations and retailers to expand their product range and test new products.

Retail 69

Retail Order Management Collaborations Management 69

Simplr

JULY 14, 2023

GenAI has revolutionized the customer experience landscape, enabling enterprise brands across various sectors like retail, food & dining, travel, and financial services to reimagine and optimize their CX strategies. Simplr’s fully managed service freed up Solo Stove’s internal resources from having to manage their chatbot.

Retail 52

Retail Order Management Efficiency Customer Service 52

Simplr

JULY 14, 2023

GenAI has revolutionized the customer experience landscape, enabling enterprise brands across various sectors like retail, food & dining, travel, and financial services to reimagine and optimize their CX strategies. Simplr’s fully managed service freed up Solo Stove’s internal resources from having to manage their chatbot.

Retail 52

Retail Order Management Customer Service Managed Services 52

Capgemini

MARCH 24, 2023

This is prompting customer-focused businesses to look at their technology stacks and assess whether they’re able to continue to keep up with such expectations, and one of the most frequent questions they ask themselves is: do I need an order management system (OMS), or can my existing eCom/ERP/CRM do the job?

Order Management 52

Order Management Right-Sizing Retail Call Center 52

Obobo

JANUARY 13, 2023

Assuming you have a Maverick Order Tracking account, once you’ve placed an order with a participating retailer, you can track your order by logging in and selecting the ‘Track Orders’ option from the left-hand menu. What are the benefits of using Maverick Order Tracking?

Supply Chain Management 40

Supply Chain Management Retail Data Entry Streamline Operations 40

Perficient Digital Transformation

MAY 24, 2023

B2C means business-to-consumer ecommerce, also known as retail ecommerce, is a business strategy that incorporates sales between online businesses and customers. Also, Analytics and reporting, Order management, Storefront Creation and Customization are the key features of B2C Commerce. What is B2C Commerce?

E-Commerce 59

E-Commerce Retail Sales Order Management 59

Perficient Digital Transformation

JANUARY 5, 2022

As a project manager, I am the daily face of Perficient. I work with our retail clients and my team to implement back-end order management software. Describe your job. How do you make a difference in our clients’ lives? . What is some career advice that has helped you?

Collaborations 72

Collaborations Order Management Retail Jobbing 72

Perficient Digital Transformation

DECEMBER 18, 2023

stands as a robust platform, offering a comprehensive suite of features for businesses striving to enhance their online retail experiences. becomes a canvas for innovation and a catalyst for elevated online retail experiences. IBM Sterling Store 2.0 In this blog, we delve into the realm of IBM Sterling Store 2.0

E-Commerce 52

E-Commerce Retail Flexibility Design 52

IBM Business Partners

JUNE 30, 2023

​ Yet dealers and retailers are struggling to find parts easily and meet promise dates to their end consumers. . ​ B2B companies are under unexpected pressure to deliver digital experiences on par with those in the consumer space, and capturing customer loyalty is trickier than ever.​

Manufacturing 64

Manufacturing Inventory Management Reduced Costs Order Management 64

IBM Services

APRIL 20, 2023

What do a Canadian energy company, a Dutch coffee retailer and a British multinational consumer packaged goods (CPG) company have in common right now? All are transforming their procurement operations by leveraging state-of-the-art process mining and intelligent automation technology. dollars annually in direct or indirect procurement.

Automation 69

Automation Co-Sourcing Finance Right-Sizing 69

Simplr

JUNE 14, 2023

From a digital maturity standpoint, there is also a big (and growing) discrepancy across industries, from banking and travel to retail and healthcare. Join us along with our customer, Solo Stove, who just launched one of the retail industry’s first generative AI chatbots. Will you be ready?

Retail 52

Retail Company Focus Sourcing Order Management 52

Anexa

JANUARY 30, 2023

E-Commerce Solutions Another advantage of post-pandemic economic trends is the ability of brands to manage the inventory of both their digital and bricks and mortar stores through e-commerce technology. Order management and real-time stock updates benefit businesses and ultimately can play a role in delivering great customer satisfaction.

Information Technology 52

Information Technology E-Commerce Robotics Process Automation Cybersecurity 52

IBM Business Partners

JUNE 7, 2021

For example, the Returns Optimization Solution is very much targeted at retailers that are in the current COVID-19 world, where most shopping is online. Customers order something, but when they want to send it back, retailers have to deal with those added costs. We needed to look at retail another way. Swati: Makes sense.

Retail 52

Retail Order Management Software Cybersecurity 52

Magellan Solutions

JUNE 10, 2021

Order Management and Processing Outsourcing is known for its many names such as Order Taking Service and Order Recording process, but they are all the same. At the core of its definition is Order Management which is very popular term to restaurants, retails and manufacturing companies. Description.

Customer Support 52

Customer Support Outsourcing Call Center Service 52

Perficient Digital Transformation

AUGUST 24, 2023

Precision In Inventory Management and Availability Alongside a curated product list, a critical assessment revolves around inventory management and the formulation of publishing rulesets. Unlike conventional ERP solutions, these rules often reside within an Order Management System (OMS).

Inventory Management 98

Inventory Management Manufacturing Sales Call Center 98

Perficient Digital Transformation

NOVEMBER 9, 2022

Below Diagram suggests how an Event Driven Architecture Key Players can be used in Retail Domain. Let’s look into an example of an Order Management System and check how can we leverage API Led Connectivity and an Event-Driven Approach in Order Cancel Flow.

Retail 64

Retail Order Management Reduced Costs Healthcare 64

IBM Services

DECEMBER 1, 2023

ERP solutions are built to meet the needs of organizations across multiple industries including retail, consumer products, industrial, energy and utilities and government (including defense). Some ERP software providers may also provide industry-specific ERP solutions or modules.

Inventory Management 92

Inventory Management E-Commerce Software Supply Chain Management 92

SEBPO

NOVEMBER 29, 2022

From CRMs to Order Management to Finance Ops, this event dove into the tools and models that drive these ecosystems within some of the world’s largest media companies. . There are also partners that will pay rate card CPMs for cost-per-acquisition type results, such as a retail solar energy company.

Sales 52

Sales Order Management Retail Accounting 52

Perficient Digital Transformation

JUNE 22, 2023

In today’s highly competitive retail landscape, providing exceptional customer experiences is paramount to success. In this blog post, we will explore how IBM Sterling Next Generation Store Engagement is revolutionizing retail experiences. Reference: IBM Sterling Store Engagement (Next-generation) – IBM Documentation

Retail 52

Retail Inventory Management Sales Sourcing 52