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The Future Of Banking Requires Tech-Driven Innovation

Forrester Digital Transformation

Over three quarters of banks are increasing their spending on emerging technologies, creating the potential for hype and fear of missing out. Forrester identified nine emerging technologies that should be on the list of every bank, either now or later.

Banking 246
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What’s New In EMEA Mobile Banking

Forrester Digital Transformation

Mobile banking apps are a crucial component of the overall banking experience. To identify mobile banking best practices, we reviewed the mobile apps of 13 EMEA banking brands in March and April of 2022 for both functionality and user experience.

Banking 246
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SVB’s Collapse Will Reshape How Customers Trust Their Banks

Forrester Digital Transformation

The collapse of Silicon Valley Bank (SVB) and Signature Bank will impact the banking industry in four key ways. Age of the Customer Banking

Banking 130
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A Bank Automation Summit Preview: Key 2023 Banking Automation Trends

Perficient Digital Transformation

Perficient is looking forward to bringing our unique combination of automation technical know-how along with financial services and payments industry expertise to the Banking Automation Summit in Charlotte, North Carolina on March 2-3.

Banking 109
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Central Bank Digital Currency In India: The New Money Is Here!

Forrester Digital Transformation

India’s central bank, Reserve Bank of India (RBI), is now focusing on Central Bank Digital Currency (CBDC). To those following the market, it was clear […] Age of the Customer Banking digital disruption financial services fintech Innovation Payments

Banking 235
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Automation Opportunities Abound In Corporate Banking

Forrester Digital Transformation

It’s no secret that in today’s business climate, corporate banks are feeling the squeeze. Now is the time when corporate banks change the way they serve clients. They struggle with an installed base of pre-modern applications and archaic processes.

Banking 130
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What is central bank digital currency (CBDC)?

McKinsey and Company

CBDCs are digital currencies issued by central banks. McKinsey Explainers BankingTheir value is linked to the issuing country’s official currency.

Banking 129
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Selecting An Open Banking Intermediary — Our Latest Forrester Wave™ Evaluation

Forrester Digital Transformation

Read on for a look at Forrester’s evaluation of the 13 most significant open banking intermediaries: The Forrester Wave™: Open Banking Intermediaries, Q1 2023.

Banking 130
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Banking Functionality Doesn’t Differentiate Banking Software Anymore, But Technology And Ecosystems Do

Forrester Digital Transformation

Functionality in retail and corporate banking is not highly differentiating anymore. In the future, only those that can support partner solutions in their ecosystem seamlessly can fully cope with banking industry's expanding requirements.

Banking 130
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US Banking Customers Will Soon Demand These Features. Does Your Mobile App Offer Them?

Forrester Digital Transformation

When a customer opens a mobile banking app, they are usually trying to complete a specific task: paying a bill, seeing how much money they have left for the month, finding a recent transaction, requesting money from a friend, etc. Forrester’s Mobile Banking […].

Banking 208
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African banking: The productivity opportunity

McKinsey and Company

African banks can increase their productivity to enhance competitiveness, build resilience, and deliver new value to customers—even in the face of a tightening global business environment. Insights on Financial Services Banking Africa

Banking 114
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Investment Banks Reaping the Benefits of Evolving Technologies | Market Insights™

Everest Group

Investment Banking VIEW THE FULL REPORT Banking Industry Cloud Infrastructure Market Insights™ banking Cloud / data center Market Insights

Banking 59
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Reshaping retail banks: Enhancing banking for the next digital age

McKinsey and Company

The current model of universal retail banking is unsustainable over the long term. To thrive, banks need to reinvent themselves, focusing on businesses where they can achieve and extend market leadership in the new digital world.

Banking 123
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The future of banks: A $20 trillion breakup opportunity

McKinsey and Company

Banking is radically transforming. Many banks can thrive by fundamentally changing the way that financial services are embedded into daily life. Insights on Financial Services Banking

Banking 141
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Rate reset presents banks with IRRBB challenge

McKinsey and Company

By focusing on six key areas, banks can more accurately manage rising interest rates and credit spread risk across business lines, meet regulatory demands, and create competitive advantage. Risk & Resilience Insights Banking Banking risk management

Banking 52
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How Asian banks are rethinking the payments game

McKinsey and Company

Specialist players are disrupting payments and challenging banks to find a new playbook. Insights on Financial Services Banking Asia-Pacific

Banking 117
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Distributed Ledger Technology In Banking — Neither Major Upheaval Nor Dead Silence

Forrester Digital Transformation

Blockchain has added value for banks when filling white spaces or replacing inadequate solutions. Age of the Customer Banking Blockchain Business ValueFully operational systems are few and far between.

Banking 130
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Life-centric banking with an analytics edge

McKinsey and Company

Bank Jago’s Peterjan van Nieuwenhuizen explains the value a life-centric banking approach has for AI banks. Insights on Financial Services Banking Asia-Pacific Artificial Intelligence Leadership Innovation

Banking 94
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Mox Bank drives a high-performance operating model to deliver new digital banking experiences in Hong Kong

Forrester Digital Transformation

While the Hong Kong market is mature in terms of traditional banking products, Forrester has found that digital banking’s pre-sale and post-sale journeys there lag those in other advanced economies. Age of the Customer Banking fintech

Banking 130
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What’s New In European Mobile Banking

Forrester Digital Transformation

Forrester reviewed the mobile apps of 13 European banking brands in June and July of 2021 for both functionality and user experience. Age of the Customer Banking Europe mobile technology user experience (UX

Banking 130
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5 Banking Trends We’re Forecasting for 2023

Perficient Digital Transformation

2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Here are five banking trends we’re forecasting for the new year.

Banking 109
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Customer Centricity And Personalization In Banking Need Product Externalization

Forrester Digital Transformation

Application architectures in banks cannot afford to treat product-centricity as a stepchild, but need to focus on it as much as on customer-centricity. Product externalization helps banks move in this direction.

Banking 130
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How Digital Transformation Is Ushering In A New Era For Banking & Finance?

31 West

With some embracing the idea of outsourced IT help desk Services to third parties, it comes as no surprise that the banking and finance sector embrace the digital transformation. On that note, here’s a full rundown of the impact of digital transformation on the banking and finance industry.

Finance 130
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Data, Cloud, and Platforms Are Transforming the Nature of Investment Banking Business Workflows | Market Insights™

Everest Group

Investment Banking VIEW THE FULL REPORT Banking Industry Cloud Infrastructure Market Insights™ banking Cloud / data center Market Insights

Banking 59
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Open Banking Adoption Is On The Cusp Of Robust Growth In Europe

Forrester Digital Transformation

Forrester’s European Open Banking Forecast predicts a doubling of the adoption of open banking across countries, and use cases, from 2022 to 2027.

Banking 130
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Understand The State Of Central Bank Digital Currencies In Asia Pacific

Forrester Digital Transformation

The Asia Pacific (APAC) region is at the forefront of central bank digital currency (CBDC) development. Asia Pacific Banking Blockchain fintech PaymentsMost APAC countries are proactively exploring and experimenting with CBDCs.

Banking 130
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A digital approach to SME banking

McKinsey and Company

Small and medium-size enterprises are a clear growth opportunity for banks in a difficult environment. A digital-first approach with a personal touch can help banks crack the code of this historically overlooked segment. Insights on Financial Services Banking

Banking 108
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Central bank digital currencies: An active role for commercial banks

McKinsey and Company

With central banks increasingly exploring central bank digital currencies (CBDCs), now is the time for commercial banks to establish their role in a fast-changing landscape.

Banking 121
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Predictions 2023: Banks Will Batten Down The Hatches But Prepare For The Upturn

Forrester Digital Transformation

Inflation, rising interest rates, and the war in Ukraine are creating a challenging landscape for the banking sector, yet wise firms will invest with the long term in mind. Age of the Customer Banking financial services predictions promoted

Banking 130
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The Future of Blockchain in Banking and Financial Services and FinTechs | Blog

Everest Group

Blockchain technology promises to transform banking, financial services, and FinTechs by enhancing the digital customer experience while lowering costs and reducing data risks in a secure environment. Legacy banks and nations are now following the wave.

Banking 98
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SVB Aftermath: How Will the Bank Failures Impact the Technology Services Industry? | Blog

Everest Group

With the recent banking implosion, the global financial services industry , technology companies, and service providers will be hit in different ways. Let’s explore the reverberations of these concerning banking trends. Banks’ risk management functions also will be scrutinized again.

Banking 52
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Unlocking the banking technology workforce

McKinsey and Company

Leading banks have made deep-seated changes to their technology spending priorities, role mix, and talent mix, unlocking a step change in productivity. Insights on Financial Services Banking

Banking 125
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Banks Must Stop Acting Ad-Hoc If They Want To Earn And Keep Customers’ Trust

Forrester Digital Transformation

As custodians and lenders of money, banks cannot exist without their customers' trust. But why do so few banks around the world actually track and measure it? We've examined how banks themselves look at trust, and even more importantly - what they actually do about it.

Banking 130
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Banks Must Align Strategy And Technology To Succeed With Personalization

Forrester Digital Transformation

Banks need a customer-led strategy to govern cross-functional personalization efforts and to determine the right technology investments. Age of the Customer B2C Marketing Banking customer experience digital business financial services personalization

Banking 130
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Success Of New-School Vendors Shows That Lean Core Banking Is Finally Here

Forrester Digital Transformation

Modern banking platforms allow banks to elevate their customer experience and deliver more business value more seamlessly and more effectively. Find out about the key trends in the 2021 banking platform software market.

Banking 130
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The data and analytics edge in corporate and commercial banking

McKinsey and Company

As corporate and commercial banks serve increasingly complex needs, new data- and analytics-powered tools can help the front line understand their customers and improve sales. Insights on Financial Services Banking Analytics

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Virtual Banks In Hong Kong Are In A Race To Win, Serve, And Retain Customers

Forrester Digital Transformation

In the past three years, eight virtual banks have started operations in Hong Kong and have achieved early results in customer acquisition. Age of the Customer Banking fintech

Banking 130
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Banking And Personal Finance Management App Development

Groove Technology

Our customer is an international bank with the headquarters in Australia. The bank already had their app for online banking services. The bank asked Groove Technology to redesign and optimize it. Customer.

Finance 130
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Three Features That Will Set Your Mobile Banking App Apart

Forrester Digital Transformation

Forrester has been tracking emerging capabilities, products, services, and features that customers will expect and demand on banks’ apps in the next three years.

Banking 130
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6 digitalization trends transforming the banking industry

Microsourcing

Digitalization is defined as the use of digital technologies to transform a business model - but when it comes to its impact on banking’s business model, transformation does not seem a strong enough word.

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In 2022, Banks Are Refocusing Their Efforts On Innovation, Sustainability, And IT Improvements

Forrester Digital Transformation

In 2022, banks are refocusing their efforts on innovation, sustainability, and IT improvements. Age of the Customer financial services fintech Sustainable finance

Banking 242
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Have The Most Remarkable Corporate Banking? Let’s Talk

Forrester Digital Transformation

The digital transformation of retail banking has been ongoing for the last few years. Banks have transformed retail banking to offer enhanced digital experiences, digitize operations, build digital ecosystems, and drive digital innovation.

Banking 130
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Banking on the ‘soft stuff’

McKinsey and Company

The lessons of transforming performance at one midsize US bank came down to shifting mindsets and behaviors. Transformation Insights Banking Corporate strategy

Banking 96