Sun.Apr 21, 2024

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Zendesk vs Freshdesk: Which Is Better In 2024

31 West

Picture this – you open your email, and it’s flooded with hundreds of customer queries. Each query seems urgent, and the customer wants either a quick reply or an immediate resolution. They also expect after-hours support from your agents. Some are tech-related, while others are general queries from your prospects that can eventually lead to a closed deal.

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