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Embracing Impact Sourcing in SA’s Global Business Services Sector

Intelligent Sourcing

Contact BPO, a customer service call centre serving international markets notably in the US and Canada, and part of AlefBet Holdings group, has a focused impact sourcing strategy of recruiting and employing disadvantaged and disabled South African youth throughout their operations in Johannesburg and Cape Town.

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Five Actions GBS Organizations Must Take to Address the Global Business Services Trends and Challenges of 2022 | Blog

Everest Group

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. GBS provided the needed strength and agility to seamlessly supply value without disruption from the pandemic.

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5 Success-driving Actions: How to Unlock Untapped, Affordable Talent | Webinar

Everest Group

We’ll shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities. Our experts will explore: What is impact sourcing? What does the impact sourcing landscape look like?

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The Business Benefits of Impact Sourcing: Beyond Social Good

NoonDalton

In today’s fast-evolving business landscape, the integration of Environmental, Social, and Governance (ESG) principles into corporate strategies is not just a trend but a fundamental shift in how businesses operate and thrive. It’s a core part of our business strategy, intertwined with our operations and corporate ethos.

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Elevate Your GBS Employer Brand: Lessons from Top Employers | Webinar

Everest Group

Related Content 5 Ways to Transform Your Workforce and Location Strategy Amid Global Uncertainties | On-demand Webinar The Growing Need for Inclusive Talent Models: Learning from Impact Sourcing Specialists | Report Enterprise Acquisition Guide for Hot IT Roles | Report Global Business Services as the Enabler for Enterprise Hire-to-Retire Services (..)

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Unlock a New Source of Value Creation – Integrate Sustainability into the GBS Charter to Help BFS Firms Realize Their ESG Goals | Blog

Everest Group

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. ESG is creating new opportunities for BFS Global Business Services organizations.

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Offshore and Nearshore Locations Are Clear Go-to Destinations for GBS Center Setups in CPG-Retail Organizations | Market Insights™

Everest Group

Discover the preferred offshore and nearshore destinations for establishing GBS centers in CPG/Retail organizations.