Magellan Solutions

MAY 23, 2021

The shared services allow BPO companies to be more flexible when it comes to accepting outsourcing companies. The shared service model is a very popular business strategy in all industries. In fact, 90% of outsourcing companies prefer to have this kind of model rather than the dedicated service.

Call Center 52

Call Center Service Shared Services BPO 52

Magellan Solutions

JULY 14, 2021

Flexibility. Filipino agents are known to be flexible and have the ability to adapt to unexpected situations. Customers that often reach inbound services of any US companies vary from irate to downright rude customers. . Also, their flexibility is shown in their ability to handle different accounts at the same time.

Call Center 52

Call Center Outsourcing Customer Support Flexibility 52

Magellan Solutions

JUNE 24, 2021

They’re also dealing up with several small companies through their shared service. . On top of that, they can easily hire another agent for your business if the first one left. Since they have shared service, call center companies already have agents ready to work for you.

BPO 52

BPO Outsourcing Call Center Out-Tasking 52

Magellan Solutions

JULY 11, 2021

Flexibility of the Service. PROS: Magellan Solutions offer a shared service team that is more affordable compared to a dedicated call center team. The organization consists of young and goal driven employees with a goal of being the best Business Development Service provider in the Philippines.

Call Center 52

Call Center BPO Outsourcing Business Process Outsourcing 52

Magellan Solutions

MARCH 20, 2020

Thanks to its flexibility, Philippine call centers operate day and night , whichever geographical location you’re in. Whether it’s a late-night craving or an order for a business lunch, you’ll surely miss no opportunities. It includes office space, equipment, training and development programs, and manpower. Staffing flexibility.

Call Center 52

Call Center BPO Outsourcing Customer Service 52

Magellan Solutions

JUNE 5, 2021

Another pain point of this company is their limitation with their service. Unfortunately, Contact Communication is not built for flexibility. They’re only focus is inbound call center service. Signius Communication is an inbound call center service provider with more than a decade experience servicing SMEs.

Call Center 52

Call Center Offshoring Outsourcing Service 52