Sat.May 04, 2024 - Fri.May 10, 2024

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Banking On Women Who Go Global

The Global Small Business Blog

©iStock/Antonio_Diaz International Finance Corporation's (IFC's) white paper, “ Banking on Women Who Trade Across Borders ," underscores the critical need for gender equality in international trade and trade finance. Women Entrepreneurs Grow Global® also understands and actively supports empowering women in international trade. For those who don't know, wegg® educates women business owners to level the playing field for women interested in taking their business to the next level through globaliz

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Types of Outsourcing: Which Is Right for Your Business?

Magellan Solutions

As a business owner, you’re always looking for ways to streamline your operations and get more done with fewer resources. Did you know that 24% of small businesses outsource to improve efficiency ? You’re probably curious about the different types of outsourcing that can benefit your company. From boosting productivity to reducing expenses, outsourcing has become a popular tool for improving operations.

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Insourcing vs. Outsourcing Call Centers: Debunking Common Misperceptions

Customer Serv Outsource Smarter

The call center is one of the initial points of contact between a brand and its customers. As such, it plays a pivotal role in shaping the customer experience (CX) strategy. Internal call centers, operated by a brand’s employees, offer a sense of control over the CX ecosystem. However, in-house operations are resource intensive and require a substantial investment.

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Unlocking Business Growth with On-Demand Virtual Customer Service

Working Solutions Outsourcing

In today’s fast-paced world, businesses are constantly searching for strategies that not only streamline operations but also enhance the customer experience. On-Demand Virtual Customer Service emerges as a pivotal solution, offering significant cost savings, global 24/7 support, specialized skills without the overhead, and robust disaster recovery protocols.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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5 Benefits of Outsourcing Call Center Solutions for Small Businesses

Intugo

5 Benefits of Outsourcing Call Center Solutions for Small Businesses Are you a small business owner seeking to improve your call center operations without the typical high costs associated with an in-house team? As customer service becomes increasingly pivotal in today’s business landscape, finding efficient solutions for call center management is paramount.

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Online Buying Grows But 67% of Consumers Face Delivery Problems

The Global Small Business Blog

©iStock/SARINYAPINNGAM In Descartes's third annual consumer sentiment study of ecommerce, it shows that home delivery online buying grows , but too many consumers still experience delivery woes. The study shows that 39% of respondents made more online purchases in the period surveyed this year compared to last year, and that 57% made purchases in at least one new product category this year.

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Handling Not Allowed Reflection Method in Sitecore

Perficient Digital Transformation

Recently, to meet project requirements, we customized and expanded the functionality of the “General Link” feature by incorporating a new “Telephone Link” feature. Everything was working correctly on our local project instance, but we got the below-listed error when the changes were deployed on the higher environment. Exception: Sitecore.Exceptions.AccessDeniedException Message: Calling Fieldtypes.ExtendedGeneralLink.ExtendedGeneralLinkForm.OnModeChange method through ref

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Embracing Gen AI: A Guide for Businesses to Stay on Top of the Digital Edge

V-Soft Consulting

In this rapidly advancing technological landscape, businesses must adopt the latest technology trends to remain at the forefront of the competition. Generative Artificial Intelligence, or Generative AI, is one of the most significant revolutions that is transforming the way businesses operate and optimizing their workflows. By integrating Generative AI (Gen AI) capabilities into collaborative chatbots, virtual assistants, and other business applications, organizations can reap the benefits of in

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Premier Gathering of Women Entrepreneurs: Women Presidents Organization Entrepreneurial Excellence Forum 5/15/24

The Global Small Business Blog

©2024 Women President Organization. All rights reserved. The Women Presidents Organization (WPO) Entrepreneurial Excellence Forum (EEF) , the premier gathering of women entrepreneurs who lead multi-million-dollar businesses, will be held on May 15-17, 2024, at The Broadmoor in Colorado Springs. This three-day forum will gather over 700 distinguished women business leaders for a transformative experience brimming with invaluable connections, insightful guidance from industry experts, and cutting-

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Innovation in Healthcare: Why the Future Has Never Been Brighter

3Pillar Global

Driving innovation in the healthcare space has traditionally been a challenge, to say the least. The good news? Many of the challenges that have stood in the way of unlocking healthcare innovation in the past are now fading into the background. VP of Client Success Carl Rudow and our healthcare industry lead, Steve Rowe, unpack why we may well be entering a golden age of innovation in healthcare on the latest episode of The Innovation Engine.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Advanced NetSuite Consulting: When to Seek Specialized Expertise

Amzur

What if your ERP could do more than manage core functionalities like financials and inventory? NetSuite, for instance, is changing the game with cutting-edge artificial intelligence (AI) capabilities. NetSuite’s AI goes beyond basic automation. It empowers businesses with intelligent features like predictive analytics, AI-powered workflows, and advanced data visualization, helping you transform raw data into actionable insights that drive strategic decision-making and optimize operations.

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IBM Mainframe Skills Council brings the global community together to grow mainframe talent

IBM Services

The global economy runs on transactions, and 70% of transactions by value run through an IBM Z® mainframe. Many of the world’s largest enterprises rely on IBM Z to support their core business, and by a process of continued innovation, IBM Z brings industry-first technologies to our clients with each new generation. Modern mainframe skills are critical as businesses implement AI, modernize their applications, integrate across the enterprise and continue digital transformation.

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No Firm Is An Island

The Global Small Business Blog

©iStock/Nuthawut Somsuk No firm is an island. Proof is in this article. Collaboration, joint ventures and quasi mergers are the keystones for expansion in an ever-evolving global economic landscape. Industry giants such as Disney, Ford, and Microsoft are charging ahead with a fresh strategy for global growth amidst the ongoing challenges in commerce.

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Understanding The Theory of Constraints from Books

Intelligent Management Inc.

Thousands of views on LinkedIn On 31st March this year, as it was the birthday of Dr. Goldratt who developed the Theory of Constraints, we posted a photo of him and a short message : Today is Dr. Eliyahu Goldratt’s birthday. We spent the morning surfacing assumptions that we can challenge in order to create a breakthrough, the way Dr. Goldratt taught us.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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RPA and AI In Action: Business Automation Redefined

Amzur

In today’s hyper-competitive landscape, streamlining operations and maximizing efficiency are paramount for CIOs. This is where automation comes in, offering a powerful way to elevate your business. Both RPA and AI technologies benefit businesses, including reduced operational costs and improved accuracy, and they can free up human employees to focus on more strategic tasks.

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Unlocking business value: Maximizing returns from your SAP investments

IBM Services

Amid the dynamic realms of modern business and technology, organizations seek to maintain a competitive edge and elevate business outcomes and user experiences through their SAP investments. The crux of this endeavor lies in fostering continuous value creation throughout the journey. Drawing from my experience with clients across expansive, multi-year SAP engagements, there are three areas where collaborative value creation and charting future roadmaps intertwine seamlessly. 1.

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Not Enough Bridges

The Global Small Business Blog

©2024 Laurel J. Delaney. All rights reserved. "We build too many walls and not enough bridges.

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Unlocking Revenue Potential: Service Provider Strategies for Tools/Accelerator Monetization | Blog

Everest Group

IT service providers are increasingly exploring monetizing their proprietary software tools and accelerators as independent products. This strategic decision can create new revenue streams and differentiate providers. While these accelerators offer numerous benefits, they face challenges in gaining client acceptance. In this blog, we explore the pricing strategies for accelerators and discuss five crucial factors that providers need to consider to maximize the value of their assets.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Creating welcoming work environments for all diverse people

Airswift

Globalisation continues to march ever onward, and today’s workplace is no exception. Employees hail from all corners of the globe, representing various cultures , races, genders, religions, and identities. Creating a welcoming work environment for everyone is not just an ethical necessity but also a strategic one.

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Simplifying IAM through orchestration

IBM Services

The recent validated what many of us in the industry already knew: Identity has become the leading attack vector. The 2024 report showed a 71% increase in valid identities used in cyberattacks year-over-year. What really puts it into perspective is the realization that you are just as likely to have your valid identity used in a cyberattack as you are to see a phishing attack in your organization.

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Today in Global Small Business: Recap of Warren Buffett’s Comments at the Berkshire Hathaway Annual Meeting 2024

The Global Small Business Blog

©iStock/jetcityimage What's affecting me, my clients, my colleagues and other global small business owners: Full report on the Berkshire Hathaway Annual Meeting 2024. US campus protests: Final memories for some students. A quick view of what Lumiere is capable of ( Google AI generating video service ). Quote of the week: "If you are lucky in life, make sure a bunch of other people are lucky too." – Warren Buffett (2024) Look out Shopify and say hello to Swap , for DTC players in e-commerce.

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Agentic AI – Exploring its Enterprise Potential | Blog

Everest Group

The emergence of agentic AI represents the next frontier in AI-based automation, offering enterprises the opportunity to revolutionize work processes through increased autonomy, enhanced decision-making capabilities, and greater adaptability. But can it move from consumer applications to the enterprise environment? Read on to explore agentic AI’s potential to transform operations and the challenges of this rising technology.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Acceptance Criteria – Part 2 of User Story

Perficient Digital Transformation

This blog is the second post in a series about leveraging user stories to improve product outcomes. In this post, we will explore how acceptance criteria can be used to define the scope and requirements of user stories. What are Acceptance Criteria? Acceptance criteria, or AC, are the minimum level of expectations that need to be met to mark a user story as complete.

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4 key metrics to know when monitoring microservices applications running on Kubernetes

IBM Services

Understanding how microservice applications works on Kubernetes is important in software development. In this article, we will discuss why observing microservice applications on Kubernetes is crucial and several metrics that you should focus on as part of your observability strategy. Why should you observe microservice health running on Kubernetes and what are the Kubernetes metrics you should monitor?

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Ensuring Payroll Data Privacy & Security: Best Practices and Compliance Measures

Paysquare

INTRODUCTION OF PAYROLL DATA PRIVACY & SECURITY It is evident in today’s growing technological world that regulating one’s business is a very difficult thing. However, things get a lot easier for those who hire professional payroll companies to keep track of their employee payrolls. This is because the workforce is the strongest pillar upon which the foundation of any company or business stands.

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Data Observability Technology Provider PEAK Matrix® Assessment 2024

Everest Group

Data Observability Technology Provider The rising adoption of AI and ML has revolutionized how enterprises use data, elevating its importance to unprecedented levels. Today, data is integrated into every facet of operations to facilitate decision-making and drive innovation, resulting in a substantial increase in data access and consumption. However, the ever-evolving landscape of high-volume data, coupled with intricate interdependencies between platforms, has amplified challenges for data team

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Advancing Equity: Education Accessibility in the Universal Design Series -2

Perficient Digital Transformation

Welcome to the second installment of our Universal Design Series, where we continue our exploration of the critical intersection of Equity for Learning in Education Accessibility. In this edition, we’ll delve into the principles, strategies, and significance of advancing equity through Universal Design in creating accessible and inclusive learning environments.

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Redefining clinical trials: Adopting AI for speed, volume and diversity

IBM Services

Successful clinical studies hinge on efficiently recruiting and retaining diverse participants. Yet, clinical trial professionals across the globe grapple with notable challenges in these areas. In this chapter of the IBM series on clinical trial innovation, we spotlight key strategies for boosting recruitment speed, helping to ensure diversity, and harnessing digital advancements.

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ASW’s CSR Activities: Making A Difference Beyond Our Business

AS White Global

At ASW Global , we’re committed to making a positive impact, and our Corporate Social Responsibility (CSR) activities are a key part of that mission. Sharing our blessings at the Chosen Children Village Last 14th April, volunteers from ASW Philippines held an outreach activity at the Chosen Children Village , a haven for abandoned children who are physically and mentally challenged.

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Embracing Strategic Business Outcomes in Digital CX: A New Benchmark for Success in CXM Service Delivery | Blog

Everest Group

As digital CX continues to grow in importance, strategic business outcomes – aimed at establishing a genuine partnership between enterprise and providers based on mutual trust – are set to redefine the measurement of success. Delve into this blog to explore the advantages and potential hurdles of adopting a strategic business outcome in CXM. The revolutionary integration of digital CX solutions is significantly transforming customer experience service delivery.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.