Magellan Solutions

JUNE 24, 2021

Would you go to freelancers or full time BPO employees when looking for an outsource transcription Philippines ? However, some small businesses take the affordability to the next level by outsourcing their transcription tasks to some freelancers. With this in mind, let’s discuss the pros and cons of freelancers vs hiring BPO employees.

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BPO Outsourcing Call Center Out-Tasking 52

Magellan Solutions

MAY 23, 2021

However, there are a lot of contact center services to choose from. Thus, it’s hard to keep track of what’s good for your business. As more and more companies are outsourcing, BPO companies need to adjust with the rising call center demands. SHARED SERVICE AGENT INDICATOR. SSA = Shared Service Agent.

Call Center 52

Call Center Service Shared Services BPO 52

Magellan Solutions

JULY 11, 2021

Flexibility of the Service. PROS: Magellan Solutions offer a shared service team that is more affordable compared to a dedicated call center team. PROS: Magellan Solutions offer a shared service team that is more affordable compared to a dedicated call center team. Their service offer is also exceptional.

Call Center 52

Call Center BPO Outsourcing Business Process Outsourcing 52

Magellan Solutions

MARCH 20, 2020

Thanks to its flexibility, Philippine call centers operate day and night , whichever geographical location you’re in. Whether it’s a late-night craving or an order for a business lunch, you’ll surely miss no opportunities. It includes office space, equipment, training and development programs, and manpower. 24/7 availability.

Call Center 52

Call Center BPO Outsourcing Customer Service 52

Magellan Solutions

JUNE 5, 2021

These top 5 call center service provider for SMEs will show us why offshore outsourcing is better. There are a lot of things to consider when looking for the perfect call center service provider for your small business. . Do BPO companies have a minimum? Can you just get a small team for your call center service? .

Call Center 52

Call Center Offshoring Outsourcing Service 52

Magellan Solutions

JULY 14, 2021

As this is the basic education level anyone working in the BPO company must fulfill first in order to join the workforce. . This level of education enables these agents to handle complicated fields like technical support for outsource inbound call center services. . Flexibility. College Level Education. Attention to Detail.

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Call Center Outsourcing Customer Support Flexibility 52