Premier BPO
MARCH 29, 2023
Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.
Magellan Solutions
JUNE 24, 2021
Would you go to freelancers or full time BPO employees when looking for an outsource transcription Philippines ? With this in mind, let’s discuss the pros and cons of freelancers vs hiring BPO employees. Despite this, BPO employees right now can also work virtually. All they need is a bit of introduction about your services.
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Magellan Solutions
NOVEMBER 7, 2023
Outsourcing to a call center not only helps them with software development and customer service but it assists them in becoming flexible in their operations, especially during product launches and updates where they experience a peak in inbound calls. They first delegated their technical support in India as early as 2004.
Premier BPO
AUGUST 3, 2021
Utilizing the services of an outsourcing company will provide you with a few options to choose from, your new team structure. Depending upon the type of services required from your BPO partner and respective geographical locations they operate in, you can pick what befits your organization. Shared Service Team.
Magellan Solutions
JULY 14, 2021
2021 BPO Status in the Philippines. The working conditions increased the fear of Covid-19 among 247 bpo services inc. The pandemic damaged even the BPO sector. But the BPO industry in the Philippines accommodated many adjustments. The pandemic disrupts the BPO industry. Moreso, Filipinos are resilient.
Magellan Solutions
MAY 23, 2021
However, there are a lot of contact center services to choose from. As more and more companies are outsourcing, BPO companies need to adjust with the rising call center demands. The shared services allow BPO companies to be more flexible when it comes to accepting outsourcing companies.
Magellan Solutions
APRIL 24, 2024
Smaller businesses or those with fluctuating workloads may need help to justify the fixed costs of having a dedicated data entry team, limiting their flexibility and growth potential. We utilize a dedicated agent model, but we’re also equipped with a hybrid model that includes a shared services team to manage overflow during peak times.
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