Sat.May 18, 2024 - Fri.May 24, 2024

article thumbnail

Google Considers Going Global with YouTube TV

The Global Small Business Blog

©iStock/Nanci Santos Riding a wave of success brought by NFL Sunday Ticket, Google executives have considered opening YouTube TV to a market outside the U.S. “It is something we are closely looking at,” said Chief Business Officer Philipp Schindler. “There’s nothing specific I have to add at this moment in time on this one.” “YouTube TV is doing well,” added Google’s CEO Sundar Pichai.

Marketing 256
article thumbnail

10 Offshoring Risks and How ECLARO Tackles Them

Eclaro

The relationship between risk and reward is one in which you always want the latter to come out on top. In the best cases, it’s a relationship driven by recognition and response—recognizing risks, assessing them, figuring out how to mitigate or eliminate them completely, and establishing a proactive response at every turn. When it comes to outsourcing and offshoring, there are any number of risks that businesses may be concerned with, but we’ve come up with a Top 10 of the most common risks asso

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Mexico? Your Nearshore Solution.

Redial

Mexico has a direct link to the US in more than just the economic aspect, besides the North American Free Trade Agreement (NAFTA). The strategic location, skilled and culturally related workforce, and cost-effective solutions are a few of the advantages of working with US number 1 foreign direct investment (FDI). Time Zone Compatibility: Real time answers for customers and collaborations between the head office and the outsourced tech team or IT agency.

article thumbnail

How AI Can Transform the BPO Industry in 2024?

Offshore India Data Entry

Introduction The Business Process Outsourcing (BPO) industry is on the brink of a major transformation in 2024. This transformation is being driven by the rapid advancements in Artificial Intelligence (AI), with its ability to automate repetative tasks and analyze vast amounts of data, is revolutionizing industries across the globe. The BPO industry is no exception.

BPO 105
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

India is the Most Favored Offshore CX Delivery Location in 2024

Intelligent Sourcing

The Philippines and South Africa tie for the silver medal, Malaysia places 3rd; low favorability marks for Honduras and Serbia India retains the title of most favored offshore CX delivery destination in 2024, according to this year’s Front Office CX Omnibus Survey by Ryan Strategic Advisory. This marks the second year in a row that India has topped […] The post India is the Most Favored Offshore CX Delivery Location in 2024 appeared first on Intelligent Sourcing.

article thumbnail

Korea Promotes SMEs' Global Expansion

The Global Small Business Blog

©iStock/CHALLA The chiefs of Korea’s largest business groups gathered with President Yoon Suk Yeol to garner support for small- and medium-sized enterprises (SMEs) in their overseas expansion efforts in an annual meeting on Thursday. President Yoon presided over this year’s conference of SMEs held on the front lawn of the presidential office in central Seoul, joined by Samsung Electronics Chairman Lee Jae-yong, LG Group Chairman Koo Kwang-mo and Hanwha Group Vice Chairman Kim Dong-kwan.

254
254

More Trending

article thumbnail

Why Mexico? Your Nearshore Solution.

Redial

Mexico has a direct link to the US in more than just the economic aspect, besides the North American Free Trade Agreement (NAFTA). The strategic location, skilled and culturally related workforce, and cost-effective solutions are a few of the advantages of working with US number 1 foreign direct investment (FDI). Time Zone Compatibility: Real time answers for customers and collaborations between the head office and the outsourced tech team or IT agency.

article thumbnail

Why You Should Choose The Philippines For Your IT Outsourcing

Groove Technology

IT outsourcing has become a highly profitable industry in the Philippines, attracting numerous global investors who have recently set up their offshore IT operations in the country. With the global IT outsourcing market expected to grow at an annual rate of 5.48% from 2019 to 2029, the Philippines is strategically positioned for growth in the next decade due to its vast pool of IT professionals and supportive government incentives.

article thumbnail

Should You Have a Google YouTube Channel For the World to Watch?

The Global Small Business Blog

©iStock/The_Believer_art YouTube is a global video platform that can get your business in front of millions of potential new customers. Additionally, meaningful video content can attract and engage your target audience and strengthen your marketing efforts. In this article , the author explains why YouTube is a must-have marketing strategy, how the video platform can help your brand and how to create a YouTube channel with compelling, engaging content.

Marketing 250
article thumbnail

3Pillar Global Welcomes Scott Wilson as Chief Revenue Officer

3Pillar Global

FAIRFAX, VA – 3Pillar Global, a leading software engineering, consulting and AI-enabled product development firm, today announced the appointment of Scott Wilson to its leadership team as Chief Revenue Officer. Wilson brings more than 30 years of professional services sales experience and a proven track record of driving significant revenue growth. At 3Pillar, Wilson will shape, drive and execute the company’s go-to-market strategy, with a focus on fostering high-performing teams to support the

Sales 105
article thumbnail

Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

article thumbnail

Enhancing triparty repo transactions with IBM MQ for efficiency, security and scalability

IBM Business Partners

The exchange of securities between parties is a critical aspect of the financial industry that demands high levels of security and efficiency. Triparty repo dealing systems, central to these exchanges, require seamless and secure communication across different platforms. The Clearing Corporation of India Limited (CCIL) recently recommended (link resides outside ibm.com) IBM® MQ as the messaging software requirement for all its members to manage the triparty repo dealing system.

article thumbnail

Collaboration, Communication, Community. ECLARO Is All In.

Eclaro

Collaboration, communication, community—as much as we love alliteration at ECLARO, we have an even greater appreciation for the power of coming together to work toward a common goal, of sharing ideas and information in an open, engaged environment, of creating and building community. So it was with great pleasure that we took part in the IAOP (International Association of Outsourcing Professionals) OWS24 summit this past week.

article thumbnail

The Long-Term Risks and Benefits of AI Around the World

The Global Small Business Blog

©iStock/Jacob Wackerhausen The long-term risks and benefits of AI will quite likely impact people all around the world, and they will pose unique challenges that observers cannot yet understand. But there is significant reason to think that humanity will be better off in the future if stakeholders work to get AI governance right today. For those in the Global Minority who are genuinely interested in arriving at a convergence on trust with the Global Majority, one of the most powerfully obvious y

article thumbnail

Are Investors Right to Be Nervous about CXM Providers? Well, It Depends! | Blog

Everest Group

Generative AI (gen AI) is transforming the customer experience management (CXM) landscape, challenging traditional contact centers. While concerns about declining revenues and increased costs are valid, many traditional methods, like human interaction, are still needed for complex customer issues. Read on to discover strategies to improve CXM provider success in a technology-driven market.

article thumbnail

The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

article thumbnail

Enhance your data security posture with a no-code approach to application-level encryption

IBM Business Partners

Data is the lifeblood of every organization. As your organization’s data footprint expands across the clouds and between your own business lines to drive value, it is essential to secure data at all stages of the cloud adoption and throughout the data lifecycle. While there are different mechanisms available to encrypt data throughout its lifecycle ( in transit , at rest and in use ), application-level encryption (ALE) provides an additional layer of protection by encrypting data at its so

article thumbnail

Enhancing Customer Experience through AI-driven CX: Bringing Innovation and Human Connection Together

Raya Contact Center

We are pleased to share this guest blog post written by Aishwarya Barjatya , Practice Director, and Rishav Kumar , Senior Analyst at Everest Group , a global research firm. Read on to explore how AI is revolutionizing customer experience (CX) in today’s fast-paced digital landscape. In this expert analysis, you will learn how AI-driven solutions enhance customer journeys, personalize interactions, and streamline operations.

article thumbnail

Today in Global Small Business: How AI Is Reshaping the Global Business Arena

The Global Small Business Blog

©iStock/LinearWorld What's affecting me, my clients, my colleagues and other global small business owners: How AI is reshaping the global business arena. Watch building global business confidence. A model for expanding your business into foreign markets. Quote of the week: "If our era is the next Industrial Revolution, as many claim, AI is surely one of its driving forces." – Fei-Fei Li G7 to discuss global trade risks after US tariffs on China.

Marketing 235
article thumbnail

Services Industry Growth is Bottoming Out, but How Much Does It Matter? | Blog

Everest Group

The latest Forces & Foresight research by Everest Group highlights the beginning of a turnaround in the services industry’s growth. However, the significance of this recovery is unexciting, as balancing forces exist that both impede and support industry growth. How a service provider aligns with the right set of forces will become key to competitive success.

Service 69
article thumbnail

Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

article thumbnail

How to establish lineage transparency for your machine learning initiatives

IBM Business Partners

Machine learning (ML) has become a critical component of many organizations’ digital transformation strategy. From predicting customer behavior to optimizing business processes, ML algorithms are increasingly being used to make decisions that impact business outcomes. Have you ever wondered how these algorithms arrive at their conclusions? The answer lies in the data used to train these models and how that data is derived.

article thumbnail

The GCC Juggernaut: Unleashing the India Capability Stack for Global Impact

Zinnov

The last 3 years have been a wild roller coaster ride for the world, including the India Global Capability Centers (GCCs) ecosystem. The COVID-19 pandemic heightened tensions between the US and China, with the Western world realizing China’s strength, which the latter demonstrated by flexing its muscles considerably. This, in turn, put pressure on companies to reduce their reliance on China and explore alternatives.

article thumbnail

It Just Blooms

The Global Small Business Blog

©2024 Laurel J. Delaney. All rights reserved. "A flower does not think of competing with the flower next to it. It just blooms.

259
259
article thumbnail

Global Payroll Evolution: The Untapped Potential of Unified Pay Solutions | Webinar

Everest Group

Webinar Global Payroll Evolution: The Untapped Potential of Unified Pay Solutions May 29, 2024 Join Everest Group Vice President, Priyanka Mitra, in an upcoming webinar where we delve into the insights from a global survey of senior payroll, finance, and HR leaders. This webinar will explore findings from Everest Group’s latest report, examining the evolving objectives of the payroll function and the imperative role of unified pay solutions in addressing challenges faced by global payroll

Payroll 69
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

Navigating JavaScript with Short-Circuiting

Perficient Digital Transformation

Welcome to the world of JavaScript, where every line of code tells a story of efficiency and clarity. Today, we’re diving into a fascinating technique called short-circuiting. It’s like taking the express lane in coding – speeding up your journey while keeping things simple and easy to understand. Join us as we unravel the secrets of short-circuiting in JavaScript and discover how it can revolutionize your coding experience.

article thumbnail

AdMonsters Ops 2024

SEBPO

AdMonsters Ops 2024 Total 0 0 0 0 JUNE 3-4, 2024 Metropolitan Pavilion, New York, NY AdMonsters Ops 2024 The AdMonsters Ops Conference is coming. If you’re not there, you’re missing out! When you’re at Ops, you get access to the Ad Ops Brain Trust—the network of smart, savvy digital strategists and media leaders come together. As a conference sponsor, SEBPO will have two of our very own Ad Ops experts there to not only stay fresh on the latest tools and tips for our clients but to help answer al

Sales 59
article thumbnail

Deploying Workers with Heroku Containers

Unosquare

After I spent an entire afternoon banging my head against the preverbal office wall, I FINALLY figured out how to deploy a worker process in Heroku when using a docker container. A bit of background: our team has a Ruby on Rails app that’s deployed using Heroku’s “container” stack. This approach is nice because our app has several custom Linux tools like FFMPEG that are much easier to specify and deploy using a Dockerfile instead of Heroku buildpacks.

Jobbing 52
article thumbnail

Decoding the EU AI Act: What it Means for Financial Services Firms | Blog

Everest Group

How will the EU AI Act impact the financial services sector, and how should enterprises and service providers structure their compliance activities? Read on to learn about what this new legislation means for financial services firms looking to implement AI tools, or get in touch to understand the direct impact on your specific business. In recent years, the rapid advancements in artificial intelligence — in particular, generative AI — have revolutionized various sectors, including financial serv

Service 64
article thumbnail

Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

article thumbnail

 Exploring Salesforce’s AI-Powered Future

Perficient Digital Transformation

As a Salesforce developer, staying abreast of the latest innovations is crucial for delivering cutting-edge solutions that drive business success. One of the most exciting developments in the Salesforce ecosystem is the introduction of Einstein Copilot. This blog delves into what Einstein Copilot is, how it works, and why it matters for developers. What is Einstein Copilot?

article thumbnail

Understanding Pet Industry Trends: The Impact of Spending and Customer Service

Working Solutions Outsourcing

In the dynamic and ever-growing pet industry, understanding spending habits and the pivotal role of exceptional customer service is essential for success. Annual spending on pets in the U.S. reached a staggering $147 billion in 2023, with both dog and cat owners investing an average of around $1500 per year.

article thumbnail

Why You Should Consider Outsourced Accounting Services

Intugo

Why You Should Consider Outsourced Accounting Services Are you considering outsourced accounting services for your business? Because of the increasing complexity of financial management, many companies are turning to outsourced solutions to streamline their accounting processes and to focus on their core activities. Accordingly, this article explores why you should consider outsourcing.

article thumbnail

Redefining T&S: Adapting to Economic, Regulatory, and Technological Shifts | Webinar

Everest Group

Live Webinar Redefining T&S: Adapting to Economic, Regulatory, and Technological Shifts May 23, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST In light of the current economic landscape, regulatory changes, and technology-led disruption, the need for an evolution in Trust and Safety (T&S) Business Process Services (BPS) has become apparent.

BPO 64
article thumbnail

A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.