Sat.Sep 02, 2023 - Fri.Sep 08, 2023

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AI will destroy outsourcing…or will it?

Intelligent Sourcing

Search engines are integrating it. Some writers are striking because of it. Recently, few topics have garnered as much attention as artificial intelligence. With the introduction of new AI platforms, many people are worried about how this technology will affect their jobs. In fact, some are even wondering if AI will eventually replace ALL human-led […] The post AI will destroy outsourcing…or will it?

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Complete guide to outsourcing construction and engineering services

Microsourcing

Recruitment can be a tricky business in any industry but there are several factors that make life particularly challenging for managers and HR leaders in construction and engineering services. For starters, a significant amount of the work they deliver is project-based so their workloads – and, in turn, their workforces - are constantly evolving. From the number of staff needed to the skill sets required, it is rarely a case of one size fits all.

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Performance Testing 101: What It Is + How to Implement Like a Pro

Unosquare

Few things will drive users away faster than slow or glitchy software. But how can development teams ensure their applications deliver what end-users expect and that what they create performs well under real-world conditions? The best way is with performance testing. This post will explore what performance testing is, its key types and metrics, as well as must-have tools.

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Why U.S. Manufacturers Are Operating in Mexico Now More Than Ever

Ivemsa

In the 1960s, U.S. manufacturers began operating in Mexico as part of its maquiladora program. Their success from the beginning has solidified the trade partnership between the two countries to where it is today. Since then, the U.S. has become Mexico’s largest trading partner with goods and services totaling over $614 billion. Now, as it’s done in the past, U.S. leaders are looking to Mexico again to support the current spike in microchip production.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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5 Things To Consider Before Hiring A Call Center

Redial

Is your company growing and knows how important customer service is to success? Companies are constantly looking for ways to improve their customer support and facilitate their operations, and one popular solution is to hire a call center. Outsourcing customer support to a call center can offer several advantages , including cost savings and improved service quality.

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From Grill to Global: Exporting the BBQ Experience (wegginar® 9/6/23)

The Global Small Business Blog

©2023 Women Entrepreneurs Grow Global. All rights reserved. ? ? Buckle up for some exporting knowledge Global Small Business Blog fans! ? ? Every month it's a given that Women Entrepreneurs Grow Global® features women business owners on its wegginars and How She Went Global® podcast talking about how they have taken their businesses global. wegg® is proud to showcase these women who are breaking boundaries and helping others understand what it takes to expand a business internationally.

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Mainframe and the cloud? It’s easy with open source

IBM Business Partners

This is part four in a five-part series on mainframe modernization. The secret to mainstreaming the mainframe into today’s modern, cloud-centric IT environments is to make the experience of working with the mainframe like the experience of working off the mainframe—especially the developer experience (DX). Historically, working on the mainframe was an entirely different experience from the distributed world.

Sourcing 121
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How to create custom Cascading Dropdown List element in Sitecore Form.

Perficient Digital Transformation

Sitecore has form elements OOB that meet practically all form requirements. But in some scenarios, we may need to create a custom element to fulfill the requirement like the Cascading Dropdown List. We had a scenario where we needed to load all Products of selected Categories in dropdown lists. We intended to utilize the Sitecore SXA Filter. However, after selecting Category from the list, it loads the associated Products in the Products dropdown list while removing the other Category item from

Design 105
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Satisfy Your Global Customers' Needs

The Global Small Business Blog

©iStock/melitas If you want to build a successful relationship with your customers, it is essential that you take time out to satisfy their needs, regardless of whether they understand your language. You could use picture cues if written or spoken communication is optional. Hiring a professional translation company or a linguist to help you is the most effective way to communicate efficiently with a foreign client.

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Data is essential: Building an effective generative AI marketing strategy

IBM Services

Generative AI is powering a new world of creative, customized communications, allowing marketing teams to deliver greater personalization at scale and meet today’s high customer expectations. The potential of this powerful new tool spans the entire end-to-end marketing process, from internal communications and productivity to customer-facing channels and product support.

Marketing 119
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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Master Data Management: Your Road to Business Success

V-Soft Consulting

Global enterprises today have hundreds of separate applications and systems , such as ERP and CRM , which they rely on for many purposes. Each of these systems contains critical business information about customers , services, products, suppliers , along with several other entities. Unfortunately, these enterprise s often e ncounter fragmented, duplicated , and out dated data.

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3Pillar Global Acquires Chenoa Information Services to Enter $27B Low-code Market

3Pillar Global

Acquisition extends capabilities to address rapid software development demand fueled by generative AI-coding technologies and deepens vertical expertise in Banking, Financial Services & Insurance FAIRFAX, VA, September 6, 2023 – 3Pillar Global , a leading developer of breakthrough digital products, today announced it is expanding its business through the acquisition of digital engineering firm Chenoa Information Services.

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Today in Global Small Business: On Labor Day, America Honors and Celebrates the Labor Movement

The Global Small Business Blog

©iStock/kanyakits What's affecting me, my clients, my colleagues and other global small business owners: Labor Day is a federal holiday in the United States celebrated on the first Monday in September to honor and recognize the American labor movement and the works and contributions of laborers to the development and achievements of the United States.

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What is the vulnerability management process?

IBM Services

Modern enterprise networks are vast systems of remote and on-premises endpoints, locally installed software, cloud apps , and third-party services. Every one of these assets plays a vital role in business operations—and any of them could contain vulnerabilities that threat actors can use to sow chaos. Organizations rely on the vulnerability management process to head off these cyberthreats before they strike.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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The Resilience of the BPO Industry During Economic Crisis

Intelligent Sourcing

Business Process Outsourcing (BPO) has evolved from being a supplemental aspect of companies to an integral part of business strategies across industries. By taking on roles ranging from customer support and technical assistance to finance, accounting, and human resources, BPOs not only streamline operations but also significantly cut costs, enabling companies to concentrate on their […] The post The Resilience of the BPO Industry During Economic Crisis appeared first on Intelligent Sourci

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Mastering Customer Engagement in 2023: The Best AI Chatbot Tools

Magellan Solutions

Written by: Janselle Miguel Artificial Intelligence (AI) is more than just a buzzword in today’s digital age. Instead, it’s a powerhouse tool transforming the service provision game. True to this, over half of marketing leaders already harness AI’s potential. Another 27% are gearing up to do so within the next two years. Why the AI frenzy?

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Captain Fresh: Fueling Global Ambitions

The Global Small Business Blog

©iStock/seamartini Captain Fresh – a B2B fish and seafood startup – says it relies on the Indian Ocean Region for its supply, with India representing a significant 90% of the supply. In terms of demand, Europe, the US, and India each contribute roughly equal shares, with additional demand originating from South East Asia. The company has raised $20 million as part of an extended Series C round led by Japan-based SBI Investment and Dubai-based Evolvence Capital.

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Harnessing AI and data analytics can make clean energy more viable

IBM Services

The effects of climate change grow more tangible by the day. As a result, the electric power industry is hastening efforts to reduce environmental impact. To do so, they need help to get a clearer picture of where they fall on the emissions reduction roadmap, and to better understand their opportunities for improvement. This is where harnessing artificial intelligence (AI) and data analytics can help.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Translating Different Content Types Using Helsinki-NLP ML Model from Hugging Face

Perficient Digital Transformation

Introduction In Hugging Face, a translation model is a pre-trained deep learning model that can be used for machine translation tasks, These models are pre-trained on large amounts of multilingual data and fine-tuned on translation-specific datasets. To use a translation model in Hugging Face, we typically load the model using the from_pretrained() function, which fetches the pre-trained weights and configuration.

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A Guide to Avoiding Common Pitfalls: Five Reasons Small Businesses Fail

inDinero

As a small business owner, the statistics around business longevity might seem daunting. According to the Small Business Administration, only about half of all businesses weather past the first five years. However, this should not deter you from pursuing your entrepreneurial dream. Understanding the common reasons behind business failures can equip you with the knowledge to steer clear of them.

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Budgeting Process: Steps and Best Practices for Planning a Budget

Planergy Software

Clients and results More Customers We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy. Cristian Maradiaga King Ocean Book a Live Demo Download a free copy of "Indirect Spend Guide", to learn: Where the best opportunities for savings are in indirect spend.

Finance 92
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The Power of Pushing Bounadries, Buttons and Yourself

Eclaro

You know that guy who knows everyone, who always reaches out and says hello, who meets people and builds relationships not because he has to but because he genuinely loves it? Yeah, we know him, too.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Financial planning & budgeting: Navigating the Budgeting Paradox

IBM Services

Budgeting, an essential pillar of financial planning for organizations, often presents a unique dilemma known as the “Budgeting Paradox.” Ideally, a budget should give the most accurate and timely idea of anticipated revenues and expenses. However, the traditional budgeting process, in its pursuit of precision and consensus, can take several months.

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Zinnov-nasscom India GCC Trends – Half Yearly Analysis – Automotive, and Aerospace & Defense – H1 2023

Zinnov

In H1 2023’s update of the Zinnov-nasscom India GCC ecosystem report, we focused on the Automotive, and Aerospace & Defense verticals. In the past, Global Capability Centers (GCCs) primarily established their presence in India to manage legacy work or serve as support functions for global operations. However, the landscape has evolved significantly in recent years.

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Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2023

Everest Group

Customer Experience Management (CXM) Services After an unprecedented rebound in 2021, the global Customer Experience Management (CXM) outsourcing market experienced a relative slowdown in 2022 due to macro-economic challenges and concerns about market downturns leading to a deceleration in new deals. Notwithstanding these challenges, enterprises have remained committed to optimizing costs, pursuing digital transformation, and improving customer loyalty and retention.

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Summer Isn't Over and Neither Is Your Job Search

Eclaro

Why is everyone in such a rush to shove summer out the door once the beginning of September arrives? The unofficial end of the season of sun and surf may have come and gone with Labor Day Weekend’s passing, but we’re taking an endless summer approach around here at Eclaro.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Managing your cloud ecosystems: Migrating to a new Ubuntu operating system version

IBM Services

Planning and managing your cloud ecosystem and environments is critical for reducing production downtime and maintaining a functioning workload. In the “Managing your cloud ecosystems” blog series, we cover different strategies for ensuring that your setup functions smoothly with minimal downtime. In the third blog of the series, we’re discussing migrating your worker nodes to a new Ubuntu operating system.

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Tackling Healthcare Staffing Shortages with Salesforce and Artificial Intelligence (AI)

Perficient Digital Transformation

Aging Populations and Staff Burnout Combine to Create a Perfect Storm for Healthcare Staffing Shortage For the first time in US history, older adults will outnumber younger individuals. The global population is top-heavy with more than 1 in every 6 Americans falling in the 65 or older age range (AARP, 2023). As the population ages and we see a continued increase in patients with more than one chronic condition, the demand on healthcare providers is not going to lessen in the upcoming decades (CD

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Quality Engineering (QE) Specialist Services PEAK Matrix® Assessment 2023

Everest Group

Quality Engineering (QE) Specialist Services In today’s dynamic business landscape, the enterprise technology landscape is rapidly evolving, and software products are taking center stage. The need for faster time-to-market has become imperative, driving frequent releases and the adoption of both shift-left and shift-right approaches. Quality Engineering (QE) now holds heightened importance, as expectations for superior products soar.

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Is React Native Good for Mobile App Development?

SPD Load

Discover the power of React Native app development. Explore its advantages, best practices, and how it's transforming the mobile app landscape.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.