Automation Anywhere

JULY 5, 2021

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%. RPA doesn’t fix bad processes.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

Amzur

MARCH 6, 2024

AI-powered low-code automation holds the key. Automation, artificial intelligence (AI), and the rise of citizen developers are reshaping industries and redefining the way we work. In this blog, our goal is to look into the rise of AI-powered low-code automation and the ways it makes that happen in a work setting.

Efficiency 100

Efficiency Automation Collaborations Data Entry 100

IBM Services

SEPTEMBER 29, 2023

We also provide some directions on how to script and possibly automate these administrative tasks: An inactive trusted profile before it is removed from access groups. They include users and service IDs—both with associated API keys—as well as trusted profiles. API keys are associated with either a user or service ID.

Automation 85

Automation Administrative Engineering Accounting 85

31 West

JANUARY 5, 2023

And the service is available for use any time, any place. Autotask PSA also comes with a powerful service desk module that lets you seamlessly work with outsourced IT help desk providers. The platform can help tag incoming tickets so service desk agents can quickly resolve customer issues. Service Desk Ticketing.

Service 130

Service Outsourcing Engineering Automation 130

SEBPO

JANUARY 11, 2023

Automation & Outsourcing: The Power of People and Technology. Automation & Outsourcing: The Power of People and Technology. One of 2023’s biggest continuing business trends is automation, with the latest and greatest technology (AI, RPA, and more) assisting with process efficiency and increased productivity.

Automation 98

Automation Outsourcing Robotics Process Automation Out-Tasking 98

Zinnov

FEBRUARY 15, 2024

Generative AI implementation for engineering workloads has resulted in a noteworthy 38% reduction in task completion time, with a 48% improvement among Senior Engineers. Engineers witnessed maximum impact when it came to utilizing existing functions within the codebase, which led to a reduction in the development cycle time.

Engineering 52

Engineering Software Out-Tasking Efficiency 52

IBM Services

OCTOBER 26, 2023

Through this integration, FinOps practitioners cansurface key optimization metrics from Turbonomic within the Cloudability interface, which can help facilitate deeper cost analysis and partnership between engineering, business and finance teams. What’s next? The FinOps solutions landscape is dynamic and constantly evolving.

Automation 74

Automation Engineering Finance Collaborations 74

Perficient Digital Transformation

MAY 10, 2022

With these changes, companies selling products or services in multiple states are much more likely to be required to charge and remit sales tax in additional states. To automate tax calculation in every version of Oracle ERP and have a real time tax call, you have to configure the Oracle tax engine.

Automation 69

Automation Engineering Sales Services Contracting 69

IBM Services

OCTOBER 12, 2023

IBM recently gathered with our services partners, some of the world’s most prominent consultancies and systems integrators, to discuss AI for business at the IBM Global Systems Integrators and Consultancy Exchange event in New York. Customer service agents can use generative AI to offload routine questions.

Engineering 67

Engineering Customer Service Human Resources Cybersecurity 67

Perficient Digital Transformation

OCTOBER 19, 2022

For automating this deployment, we are using Jenkins as CICD pipeline to deploy an application on container of Google Kubernetes engine cluster with blue/green deployment strategy using zero downtime deployment. You will implement complex pipelines with all layers of automated tests. Required tools and services: GitHub.

Automation 111

Automation Engineering Jobbing Sourcing 111

Automation Anywhere

JUNE 1, 2022

The advantages of automation in IoT Automation offers many advantages to your business processes using IoT. When your business processes are automated, there are no time restrictions, so your business can run around the clock. Increased uptime Uptime refers to how long your business is open or running.

Automation 145

Automation Manufacturing Retail Efficiency 145

IBM Services

APRIL 20, 2023

All are transforming their procurement operations by leveraging state-of-the-art process mining and intelligent automation technology. Shared Service Operations like Finance, Supply Chain, Procurement, HR, and Enterprise IT are the relevant horizontal domains to engage. dollars annually in direct or indirect procurement.

Automation 72

Automation Co-Sourcing Finance Right-Sizing 72

Capgemini

FEBRUARY 28, 2024

OPEN RAN NEEDS TO AUTOMATE – AND FAST Arnab Das 20 May 2022 Facebook Twitter Linkedin Without efficient automation, telcos are currently devoting upwards of 50% of their network operations to RAN. So how can automation accelerate and take its place at the heart of Open RAN? Classic automation is not enough. The solution?

Automation 52

Automation Software Efficiency Service Innovation 52

IBM Services

OCTOBER 3, 2023

Together, IBM Instana and IBM Turbonomic provide real-time observability and control that everyone and anyone can use, with hybrid cloud resource and cost optimization so you can safely automate to unlock elasticity without compromising performance. Ops teams can automate optimization to assure app performance at the lowest cost.

Efficiency 96

Efficiency Automation Engineering Software 96

Everest Group

MAY 3, 2022

5G emerges as fastest-growing segment of engineering services market, with 30% annual growth rate forecast for the next four to five years. Both telecom companies and other enterprises are gearing up for 5G, which is driving a growth boom in the 5G engineering services industry as well, according to Everest Group.

Engineering 52

Engineering Marketing Service Advisory 52

Capgemini

FEBRUARY 22, 2023

PLATFORM ENGINEERING: THE KEY TO DRIVING DIGITAL INNOVATION Renjith Sreekumar 9 Nov 2022 Facebook Twitter Linkedin As the digital revolution advances, organizations are aggressively pursuing digitization opportunities to strengthen their competitive advantage.

Engineering 52

Engineering Software Research Automation 52

CDS

SEPTEMBER 6, 2022

No one has the breadth of coverage or the technology engine that we do to assess these opportunities and help customers cash in on them.” About CDS CDS is the leading provider of multi-vendor services (MVS) for data centers worldwide. CDS employs highly skilled, industry-certified engineers and dedicated account managers globally.

Engineering 52

Engineering Service Accounting Automation 52

Capgemini

JUNE 14, 2023

RAN Intelligent Controller – the innovation engine in O-RAN Ashish Yadav 14 June 2023 Facebook Twitter Linkedin As the innovation engine of O-RAN, the RAN Intelligent Controller (RIC) enables intelligence and pushes limits with xApps and rApps. More details here.

Engineering 52

Engineering Flexibility Efficiency Operational Costs 52

Zinnov

APRIL 4, 2024

But where does ICG fit into the larger picture of Intelligent Automation (IA)? In a world where technology leads the way, businesses are moving away from slow, manual processes to embrace a new era of Intelligent Automation (IA). The latest iteration of this technology, Intelligent Automation 2.0

Automation 52

Automation Retail Insurance Collaborations 52

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

IBM Services

NOVEMBER 14, 2023

In today’s hyper-competitive digital landscape, the rapid development of new digital services is essential for staying ahead of the curve. Shockingly, a staggering 33% of developers lack the necessary skills or resources, hindering their productivity in delivering products and services.

Service 102

Service Regulations Automation Banking 102

3Pillar Global

JANUARY 4, 2024

Information services companies can leverage these opportunities to open new markets and revenue streams. What’s more, automated generative AI engines can monitor user activity within an application, analyzing them to uncover the data most needed at that stage. In many cases, the answers are more robust than previously.

Service 105

Service Engineering Out-Tasking Reduced Costs 105

Perficient Digital Transformation

JANUARY 4, 2024

The AI Services Landscape, Q1 2024 The recently published AI Services Landscape, Q1 2024 report by Forrester states that “Generative AI (genAI) created an AI awakening among business stakeholders and workers.” Contact us  now to discover how our expertise can take your business to new heights.

Service 72

Service Pharmaceuticals Engineering Efficiency 72

31 West

APRIL 21, 2024

With both offering so many advanced customer support service tools and a fully integrated ticketing system, picking the one that fits your business needs and budget can be a little overwhelming. Freshdesk has a free forever plan that allows up to 10 customer service agents to use its basic features for free. Let’s get started.

Analytics 130

Analytics Automation Customer Support Out-Tasking 130

Perficient Digital Transformation

SEPTEMBER 12, 2023

Are you ready to take your automation skills to the next level and advance your career? Whether you’re just starting your test automation journey or you’re a seasoned professional looking to expand your skills, you’ll find the learning path that’s right for you. Best of all, it’s completely free!

Automation 52

Automation Engineering Efficiency Software 52

NoonDalton

FEBRUARY 13, 2023

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. BPO service providers have risen up the value chain and into many different functions in the previous ten years, including finance, supply chain, HR, and IT. This has to be highlighted.

Global Business Services 94

Global Business Services Outsourcing Robotics Process Automation BPO 94

Perficient Digital Transformation

NOVEMBER 17, 2021

Intelligent automation connects digital process automation (DPA), robotic process automation (RPA), and artificial intelligence (AI) to provide efficient and intelligent processes and align all aspects of your organization with the vision of constant process improvement, technological integration, and increasing customer value.

Automation 72

Automation Robotics Process Automation Banking Efficiency 72

IBM Services

JANUARY 26, 2024

Let’s draw a comparison between Hybrid Cloud Mesh and a typical service mesh to better understand the nuances of these essential components in the realm of modern enterprise connectivity. Before we delve into the comparison, let’s briefly revisit the concept of Hybrid Cloud Mesh and a typical service mesh.

Service 66

Service Engineering Automation Administrative 66

Groove Technology

JULY 17, 2023

It can be used for creating interactive user interfaces, building serverless applications, and even powering the backend of web services. In this article, we will explore everything you need to know about JavaScript web services. JavaScript web services are a type of web service that uses JavaScript as the primary programming language.

Service 130

Service Flexibility Efficiency Engineering 130

Zinnov

SEPTEMBER 22, 2021

Digital Engineering (DE) is a prominent subset of the overall Engineering R&D (ER&D) spend and is top-of-mind for leaders across verticals, now more than ever. The adoption and acceleration of Digital Engineering is at an all-time high across companies and consumers , which is reflected in decision-making and investments.

Engineering 52

Engineering Manufacturing Healthcare Accounting 52

IBM Services

SEPTEMBER 12, 2023

The notion that you can create an observable system without observability-driven automation is a myth because it underestimates the vital role observability-driven automation plays in modern IT operations. Why is this a myth? Reduced human error: Manual observation introduces a higher risk of human error.

Automation 72

Automation Labor Costs Human Resources Streamline Operations 72

IBM Services

JANUARY 26, 2024

There is a need for automation to handle routine tasks, monitor network health and respond to issues in real-time. However, the existing skill sets within communication service providers (CSPs) may not align with the evolving demands of this dynamic landscape. As a result, networks have become increasingly hard to manage.

Automation 106

Automation Engineering Design Order Management 106

IBM Business Partners

JUNE 8, 2023

Why is preserving current coral reefs and building engineered reefs important? The Reef Company is on a mission to build 2.500 engineered reefs, covering an average area of 50Km2 each, with a total investment of USD 500 Billion. Almost one billion people depend entirely on healthy coral reefs for their livelihoods.

Engineering 84

Engineering Collaborations Efficiency Research 84

Zinnov

AUGUST 5, 2021

Conversation between Nischay Mittal, Principal & Global Head – Automation/AI, Zinnov; Vansh Kukreja, Project Lead – Automation/AI, Zinnov; Anudeep Gill, Consultant, Zinnov and Omid Aslani, Director Product Management, Kofax. How do you think enterprises can best leverage this phenomenon to achieve scalable Automation?

Automation 98

Automation Collaborations Government Out-Tasking 98

IBM Services

APRIL 25, 2024

We know that understanding clients’ technical issues is paramount for delivering effective support service. Product-embedded or online support tools, such as virtual assistants, can drive more informed and efficient support interactions with client self-service.

Inventory Management 58

Inventory Management Automation Engineering Efficiency 58

31 West

SEPTEMBER 8, 2022

IT Service Outsourcing is a precious option for you to pick, especially if you feel like your business is sinking. Consider becoming one of them to get back on your feet and stay in the game by letting an IT service outsourcing provider do the leg work for you. All you need to know about IT service outsourcing is here in this article.

Outsourcing 130

Outsourcing Service Cybersecurity Out-Tasking 130

Automation Anywhere

DECEMBER 16, 2021

We’ve just highlighted more than 100 brilliant achievers in the field of automation--and now it’s time to party! Let’s start with a big thank you to everyone in our ecosystem who submitted almost 400 nominations for an Automation Anywhere Award. Thank you to our team at Automation Anywhere; we are so grateful for your support!”

Automation 52

Automation Co-Sourcing Engineering Sales 52