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Automation Anywhere Named a 2020 Gartner Peer Insights Customers’ Choice for Robotics Process Automation

Automation Anywhere

We’re pleased to announce that Automation Anywhere has been recognized as a Customers’ Choice in the December 2020 Gartner Peer Insights “Voice of the Customer”: Robotics Process Automation. We have used it to automate our end to end customer management process. out of 5 stars rating.

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Automation & Outsourcing: The Power of People and Technology

SEBPO

Automation & Outsourcing: The Power of People and Technology. Automation & Outsourcing: The Power of People and Technology. One of 2023’s biggest continuing business trends is automation, with the latest and greatest technology (AI, RPA, and more) assisting with process efficiency and increased productivity.

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4 RPA Errors Not to Make in Customer Service Automation

Automation Anywhere

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). RPA doesn’t fix bad processes. Phone interactions will drop from 41% to 12%.

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Innovation in Healthcare: Why the Future Has Never Been Brighter

3Pillar Global

VP of Client Success Carl Rudow and our healthcare industry lead, Steve Rowe, unpack why we may well be entering a golden age of innovation in healthcare on the latest episode of The Innovation Engine. Listen to the Episode Listen to this episode of The Innovation Engine on Apple Podcasts , Spotify , or via the embed below.

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Why 3 out of 5 Global Business Service Operations are Actively Outsourcing

NoonDalton

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. BPO service providers have risen up the value chain and into many different functions in the previous ten years, including finance, supply chain, HR, and IT.

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Building a Smarter Future at the Convergence of Generative AI and Automation

Zinnov

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

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Tips for Succeeding with Intelligent Automation

Perficient Digital Transformation

Intelligent automation connects digital process automation (DPA), robotic process automation (RPA), and artificial intelligence (AI) to provide efficient and intelligent processes and align all aspects of your organization with the vision of constant process improvement, technological integration, and increasing customer value.