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How To Enhance Data Security In Engineering Services Using Office 365

31 West

The engineering or IT firms have access to their clients’ data, hardware, software applications, and the entire IT infrastructure. They don’t just manage the technical services, but facilitate a robust ticketing system and after-hours customer service for emergency support.

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Generative AI in Software Engineering: 6 Make-or-Break Questions Answered

Zinnov

They’re beginning to explore how they can tap into the power of Generative AI to transform the way they work, particularly in the world of Software Engineering. The potential benefits of Gen AI in Software Engineering are pretty staggering. It’s all about implementing robust safeguards and being proactive about security.

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4 RPA Errors Not to Make in Customer Service Automation

Automation Anywhere

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%. RPA doesn’t fix bad processes.

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Virtual Teams: The Future of Workforce Collaboration

NoonDalton

Virtual teams, characterized by their geographical dispersion yet united through technology, are not merely a response to immediate needs but a forward-looking approach to workforce collaboration. By embracing virtual teams, companies can drastically reduce these expenses without compromising on productivity or service quality.

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Operationalize and automate FinOps with Apptio Cloudability and IBM Turbonomic

IBM Services

Through this integration, FinOps practitioners cansurface key optimization metrics from Turbonomic within the Cloudability interface, which can help facilitate deeper cost analysis and partnership between engineering, business and finance teams. What’s next? The FinOps solutions landscape is dynamic and constantly evolving.

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Harnessing the Power of Generative AI in Transforming Software Engineering Productivity

Zinnov

Generative AI implementation for engineering workloads has resulted in a noteworthy 38% reduction in task completion time, with a 48% improvement among Senior Engineers. Engineers witnessed maximum impact when it came to utilizing existing functions within the codebase, which led to a reduction in the development cycle time.

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Global 5G Expansion Hits Engineering Services Market, Poised for Multi-Year Boom—Everest Group | Press Release

Everest Group

5G emerges as fastest-growing segment of engineering services market, with 30% annual growth rate forecast for the next four to five years. Both telecom companies and other enterprises are gearing up for 5G, which is driving a growth boom in the 5G engineering services industry as well, according to Everest Group.