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Operationalize automation for faster, more efficient incident resolution at a lower cost

IBM Services

Together, IBM Instana and IBM Turbonomic provide real-time observability and control that everyone and anyone can use, with hybrid cloud resource and cost optimization so you can safely automate to unlock elasticity without compromising performance. IBM® Instana® Observability is the gold standard of incident prevention.

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Generative AI in Software Engineering: 6 Make-or-Break Questions Answered

Zinnov

They’re beginning to explore how they can tap into the power of Generative AI to transform the way they work, particularly in the world of Software Engineering. The potential benefits of Gen AI in Software Engineering are pretty staggering. And it’s not just a theoretical concern, either.

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Mastering Test Automation: Combating Test Flakiness with Efficiency

Perficient Digital Transformation

Introduction Software test automation is a cornerstone of modern software development, enabling rapid and reliable testing. However, one persistent challenge that automation engineers face is dealing with flaky tests—tests that intermittently pass and fail without any changes to the code or application.

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Automation & Outsourcing: The Power of People and Technology

SEBPO

Automation & Outsourcing: The Power of People and Technology. Automation & Outsourcing: The Power of People and Technology. One of 2023’s biggest continuing business trends is automation, with the latest and greatest technology (AI, RPA, and more) assisting with process efficiency and increased productivity.

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4 RPA Errors Not to Make in Customer Service Automation

Automation Anywhere

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%. RPA doesn’t fix bad processes.

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Maximizing Efficiency and Cost Savings with MuleSoft Legacy System Integration

Groove Technology

A major challenge faced by many organizations is the integration of their legacy systems with modern technologies to maximize efficiency and cost savings. This can lead to increased efficiency and productivity, as employees spend less time on manual tasks and more time on value-added activities.

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IBM Cloud inactive identities: Ideas for automated processing

IBM Services

We also provide some directions on how to script and possibly automate these administrative tasks: An inactive trusted profile before it is removed from access groups. They include users and service IDs—both with associated API keys—as well as trusted profiles. API keys are associated with either a user or service ID.