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Customer Service In The Digital Age: Prioritizing Data Security

31 West

Digital customer service increases satisfaction, trust, and retention. Zendesk reports that 75% of customers buy more from a company that offers good service. To improve service, companies use the tools to collect customer data. Prioritizing data security is important in service. You will improve efficiency and service.

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The Information Services Company’s Guide to AI Readiness

3Pillar Global

Many information services companies are in deep discussion around how to leverage AI to drive customer and business value. According to Gartner, by 2025, generative AI will be a workforce partner for 90% of companies worldwide. How can AI provide value to information services companies? It’s already here. Data scientists.

Service 59
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Cloud Takes Center Stage at 2023 Bank Automation Summit

Perficient Digital Transformation

For these reasons, Gartner predicts that by 2025, 85% of enterprises will have a cloud-first principle. However, due to their sensitive and regulated natures, some industries – especially the financial services industry – have had more complicated cloud transformation journeys than others.

Banking 115
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Akorbi Posts Strong Position in NIMDZI and Slator Rankings; Recognized in Top Half of Global Language Service Providers

Akorbi

Executives Predict Growth in Healthcare and Financial Services in 2023 PLANO, TX / ACCESSWIRE / March 9, 2023 / The Akorbi Group, a Plano-based global language services provider (LSP), is pleased to announce recognition among the top LSPs in leading industry research companies Nimdzi and Slator in their annual rankings.

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Resolution Plan Submission Period Extended by Key Financial Agencies

Perficient Digital Transformation

In discussions with financial services executives, Perficient consultants consistently explore the extension of the submission deadline for resolution plans among certain large financial institutions with assets exceeding $250 billion. Moving forward, these institutions will need to submit their resolution plans by March 31, 2025.

Banking 52
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UK – Changes in tax rates and social security rates 2024-25

Mercans

The following rates are effective from 6 th April 2024 till 5 th April 2025, unless otherwise provided. New Statutory Sick Pay Rates for 2024-25 Number of Qualifying Days Per Week 2024 to 2025 Unrounded Daily Rates 7 £16.6785 6 £19.4583 5 £23.35 B NIL 0% 13.8% C NIL 0% 13.8% D NIL 0% 0% 13.8% E NIL 0% 0% 13.8% F NIL 0% 0% 13.8%

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Oman Announces New Social Security Law

Mercans

1% - Insurance for Maternity Leaves (effective July 2024) 0% 1% 1% - Insurance for Sick and Other Leaves (effective July 2025) 0% 1% 1% - The monthly contributions are calculated for the number of days worked in a month i.e., on the salary earned during the month.