Everest Group

JANUARY 18, 2024

This forecast summarizes the sentiments of more than 50 CIOs interviewed by Everest Group in collaboration with Yates Ltd. Our areas of focus include enterprise networks, software, managed services, end user services and automation. is a WBENC-certified woman-owned business.

Research 64

Research Government Retail Healthcare 64

Everest Group

JULY 28, 2022

The next wave of evolution for GBS will focus on reaching value beyond arbitrage, growing the enterprise’s top line, and reducing barriers inhibiting GBS-enterprise collaboration. In this collaborative session, our analysts will lead a conversation exploring the transformation needed to position AMLEU GBS organizations for sustained success.

Energy & Utilities 52

Energy & Utilities Manufacturing Collaborations Government 52

IBM Services

APRIL 18, 2023

It provides a structured way of exchanging data for financial transactions, including payments, securities and trade services. Real-Time Payments, for example, have widely adopted ISO 20022 across many countries, and Wire Payments networks are also announcing their support plans, including Fedwire, Lynx and SWIFT, by the end of 2025.

Banking 118

Banking Analytics Risk Management Risk Management 118

Everest Group

MAY 10, 2022

While not a newcomer to service delivery, Africa has recently been experiencing a surge from buyers and service providers in adoption and investment, making this a region to watch for technical support and other value-added IT and business process services (BPS). trillion by 2025 and $2.5

Service 52

Service Third Party Outsourcing Government Regulations 52

Capgemini

JANUARY 16, 2024

Productivity tools like Microsoft Teams are more than messaging services – they are platforms for a more efficient, collaborative way of working. This does not spell the end of in-house security but should accelerate its evolution into a more employee-centric service. The next step is operational flexibility.

Flexibility 52

Flexibility Facilities Management Cybersecurity Collaborations 52

Zinnov

AUGUST 22, 2023

CleanTech is set to rise as the predominant source of global electricity generation, surpassing coal, and accounting for a remarkable 38% by 2025. This opens up significant possibilities for hyperscalers to collaborate within their partner ecosystems, co-designing and co-developing CleanTech capabilities to accelerate positive change.

Co-Sourcing 52

Co-Sourcing Retail Software Manufacturing 52

Perficient Digital Transformation

AUGUST 3, 2022

APIs tie this all together – exposing data from legacy systems, enabling flexibility, performance and security for new solutions and supporting collaboration across products, teams and businesses despite complex hybrid environments. According to the report, GSIs align these services with cloud and digital go-to-market capabilities.

Flexibility 69

Flexibility Retail Healthcare Analytics 69

IBM Services

OCTOBER 30, 2023

The global AI market is projected to grow to USD 190 billion by 2025, increasing at a compound annual growth rate (CAGR) of 36.62% from 2022, according to Markets and Markets. The AWS-IBM partnership is a symphony of strengths The collaboration between IBM and AWS is more than just a tactical alliance; it’s a symphony of strengths.

Analytics 86

Analytics Retail Insurance Streamline Operations 86

IBM Services

JANUARY 17, 2024

“My role is to bring individuals with various specialized skills from IBM’s Technology, Consulting, Systems Engineering and Digital Services divisions to form a team, set goals to work toward, and lead the team” Takahito says. This model aims to improve the community’s self-sufficiency in clean, renewable energy.

Engineering 90

Engineering Collaborations Sourcing Design 90

Offshore India Data Entry

JANUARY 10, 2022

According to research, the worldwide AI market would reach $20 billion by 2025. AI and Machine Learning Collaborate in an Effortless Manner. Integrating AI-powered techniques can help existing products and services stand out. The idea will help numerous firms to develop. Check out what are these qualities. Increased Innovation.

Marketing 98

Marketing Data Entry Healthcare Collaborations 98

The Scalers

JANUARY 5, 2022

trillion by 2025, according to Deloitte. billion between 2021 and 2025 according to Deloitte. Also, distributed enterprises better pacify the requirements of both the remote workforce and consumers, who are fueling the demand for virtual services and hybrid workplaces. trillion by 2022 and grow to €9.3 Cyber AI tools ?

Manufacturing 92

Manufacturing Offshoring Healthcare Analytics 92

Capgemini

JANUARY 19, 2023

Increasingly, startups can deliver plug and play solutions that can be adopted quickly and directly – so, where does this leave Big Tech, clients, and service providers, and what is their new role in the value chain? With this new dynamic, the traditional way of collaboration may no longer be the right model.

Collaborations 52

Collaborations Sourcing Marketing Finance 52

Influx

NOVEMBER 22, 2022

XaaS (Everything-as-a-service) . Also known as ‘anything-as-a-service,’ XaaS encompasses a broad range of cloud computing and remote access services. As a customer-centric approach to digital transformation, XaaS is an on-demand, pay-as-you-go technology solution that provides customers with a recurring service. .

Flexibility 52

Flexibility Research Out-Tasking Analytics 52

Infosys Consulting

JUNE 29, 2023

Over the last few years, the adoption of cloud (and multicloud) has been constantly on the rise, and it is predicted that 85% of businesses will embrace a cloud-first principle by 2025 with hybrid solutions as the preferred way (Gartner, 2023). But is this a challenge or is it an opportunity? Known as polycloud Selection.

Engineering 52

Engineering Design Analytics Government 52

Hyland

JULY 26, 2022

By 2025, the compound annual growth rate of data for healthcare will reach 36%,” the report says. RBC predicts the growth rate will surpass that of manufacturing, financial services, and media and entertainment. Vineeta Khemani , Director of Information Services Division Architecture and Clinical Systems at UNC Health [link].

Healthcare 52

Healthcare Collaborations Manufacturing Analytics 52

IBM Services

MARCH 8, 2024

Today, many popular Internet Service Providers (ISPs), such as Verizon, Google and AT&T, offer 5G networks to homes and businesses. According to this Gartner white paper (link resides outside ibm.com), by 2025, 75% of enterprise data will be processed at the edge (compared to only 10% today).

Out-Tasking 108

Out-Tasking Healthcare Design Automation 108

Globalization Partners

NOVEMBER 22, 2022

Take G-P’s Global Employment Platform for example, which can support international companies in locating collaboration hubs anywhere and not just in more common city locations that end up being more expensive. The tech supporting remote work is essential to its continued success. Ireland’s Rural Future plan.

Government 52

Government Jobbing Flexibility Collaborations 52

Amzur

JANUARY 5, 2022

By 2025, there will likely be more than 27 billion IoT connections. These cloud services include accessing storage, servers, database, networking, software, analytics, and intelligence over the internet for faster innovation, flexibility, and growth at a scale. Our cloud computing services help you with. What is Edge computing?

Right-Sizing 90

Right-Sizing Sourcing Analytics Software 90

Magellan Solutions

NOVEMBER 4, 2022

Customers demand quick, reliable email support services. Hence, you can expect them to offer you excellent and professional services. They must ensure that their email services are up to par. Email support is customer service , but through messaging apps. Outsourcing email support services has a lot of benefits.

Outsourcing 75

Outsourcing Customer Service Call Center Customer Support 75

Capgemini

JULY 11, 2022

paradigm) supported by 5G technology that will enable cloud service providers to extend cloud to their customers and deliver services in new and innovative ways. Platforms allow users to take advantage of cloud native and business services in a centralized manner.

Engineering 52

Engineering Automation Analytics Collaborations 52

Groove Technology

DECEMBER 14, 2022

Between 2020 and 2025, the market share for mobile apps is anticipated to reach more than $650 billion, with a market growth momentum reflecting a close to 21% compound annual growth rate. As location-based services (LBS) alter how customers interact with businesses, the number of location-based apps will increase.

Retail 130

Retail Design Marketing Banking 130

Amzur

DECEMBER 9, 2021

According to Gartner , global spending on cloud services is expected to reach over $482 billion in 2022, up from $313 billion in 2020. Additionally, cloud service providers strive to build better future enterprises by infusing modern technologies. In this model, you can scale up or down cloud services as per your business needs.

Flexibility 104

Flexibility Sourcing Efficiency Manufacturing 104

Amzur

FEBRUARY 8, 2023

According to Gartner, by 2025, organizations that invest in building digital immunity will reduce system downtime by up to 80%. Integration is crucial in bringing a centralized source of truth and collaboration across an organization. Here are some examples of hyper-automation.

Robotics Process Automation 57

Robotics Process Automation Automation Healthcare Manufacturing 57

Hyland

AUGUST 11, 2022

Bridge healthcare information gaps with content services and cloud computing. Where financial services and professional/business services have 17% of their budgets going to tech, healthcare is at just 3% — even government spends more on tech at 13%. Collaborate on patient diagnoses and care decisions from anywhere.

Healthcare 84

Healthcare Robotics Process Automation Research Information Technology 84

Zinnov

OCTOBER 13, 2021

Tn in losses in 2025, predicts Cybersecurity Ventures. Companies are looking to invest in the APT (Advance Persistent Threat), IAM (Identity and Access Management), and Encryption segments to develop solutions to prevent breaches arising from emails, Cloud platforms and services, endpoints, and networks.

Cybersecurity 52

Cybersecurity Outsourcing Government Collaborations 52

Magellan Solutions

AUGUST 19, 2021

Operating entirely through a digital interface, the ‘new normal’ in banking will have every company with one or more such providers of banking services. A millennial-geared service headquartered in London, it has already created 400 jobs in the UK. Fintech as a service (FaaS) platforms emerge. Next-generation banking automation.

Banking 52

Banking Retail BPO Finance 52

Premier BPO

AUGUST 17, 2021

IT products and services exports to over 120+ countries – MOIT. The Government offers zero income tax on IT exports till June 2025. The loyalty that is deeply embedded within the culture ensures their devotion to the organization for whom they provide their services. 16 State-of-the-art software technology parks.

Offshoring 98

Offshoring BPO Outsourcing Government 98

Everest Group

FEBRUARY 22, 2024

With the deadline for the European Union’s Digital Operational Resilience Act (DORA) less than a year away, financial entities and service providers need to begin acting to reach compliance. Financial institutions and authorities are working toward meeting the implementation deadline of January 17, 2025. Let’s explore this further.

Regulations 59

Regulations Cybersecurity Risk Management Risk Management 59

Globalization Partners

MARCH 25, 2022

This region also has a 10-year plan for promoting innovation through 2025. Instead of collaborating with Indonesian startups directly, businesses based in the Netherlands may consider establishing branches within the country and hiring local talent. Vietnam and the EU have close economic ties.

Research 98

Research Banking Marketing Global Hiring 98

Magellan Solutions

JANUARY 13, 2021

This service can cover a multitude of functions. Paralegal Services like General Litigation Support. Paralegal Services like General Litigation Support. Administrative and Secretarial Support Services like appointment setting, bookkeeping and billing. Ethical Challenges of An Outsourced Legal Services.

Outsourcing 52

Outsourcing Out-Tasking Legal Services Offshoring 52

Magellan Solutions

JANUARY 13, 2021

This service can cover a multitude of functions. Paralegal Services like General Litigation Support. Paralegal Services like General Litigation Support. Administrative and Secretarial Support Services like appointment setting, bookkeeping and billing. It is common practice to sign service level agreements.

Outsourcing 52

Outsourcing Out-Tasking Offshoring Research 52

Mattsen Kumar

JUNE 6, 2021

All customer service centers have reported a dramatic increase in call volumes. Identifying call center technology trends and teaching them as a culture at your customer service centers can work in your favor. The drive was worth $50 Billion in 2020 and is likely to exceed the $138 Billion mark by 2025.

Call Center 52

Call Center E-Commerce Banking Outsourcing 52

Magellan Solutions

AUGUST 19, 2022

It requires collaboration between automated and human content moderators. By 2025, the World Economic Forum predicts that humans would produce 463 exabytes of data per day, which is equivalent to more than 200 million DVDs every day. Magellan Solutions Can Provide a Quality Service for Your Content Moderation Needs.

Automation 40

Automation Out-Tasking Regulations Call Center 40

IBM Services

OCTOBER 26, 2023

and add-ons by September 2025. To further support Maximo migration to AWS, IBM has now made available newer containerized versions of Maximo Application Suite as a Service (MAS SaaS) on AWS Marketplace with Bring Your Own License (BYOL) on AWS. In line with this trend, last April IBM announced end of support for all Maximo 7.6

Flexibility 103

Flexibility Collaborations Out-Tasking Government 103

IBM Services

APRIL 11, 2024

A cloud-based infrastructure that uses IBM Cloud® for Financial Services can be the answer to ensure the security, privacy and flexibility needed to keep up with these changes in the industry. December 2025: Banks of EU and Eurozone countries are required to support sending SEPA instant payments. How can IBM help?

Banking 64

Banking Regulations Accounting Flexibility 64

Automation Anywhere

JULY 14, 2022

We stood shoulder-to-shoulder with our customer and social impact partner, UK’s National Health Service (NHS) , to fight through this crisis. NGH provides general acute services for 700,000 in the UK’s Midlands region. Waitlists could double by 2025.

Automation 59

Automation Healthcare Robotics Process Automation Collaborations 59

Magellan Solutions

JUNE 1, 2021

Stop thinking of non-voice services as an afterthought in customer service outsourcing, because it is so much more. The first thing that comes into people’s mind about call centers are voice based services. However, chat and writing support services are as equally important to businesses as its counterpart.

Customer Service 52

Customer Service Outsourcing Service Call Center 52