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Fixing Telecommunications Field Service

Automation Anywhere

Field service is one of the operational areas that can benefit the most from automation. When the trucks start rolling A customer’s service goes down. A field service technician is dispatched to investigate the problem. Say a company handles 1,000 service calls a day, with a conservative $250 for each truck roll.

Service 97
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How Is NetSuite Transforming Its ERP Suite With AI?

Amzur

Another study conducted by Forbes highlighted that AI is projected to be a central component of nearly 95% of all customer interactions by 2025, reinforcing its impact not only on technology but also on the way businesses interact with their customers. Hence, improving operational efficiency and informed decision-making.

professionals

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5G use cases that are transforming the world

IBM Services

Physical footprint: The transmitters used in 5G technology are smaller than in predecessors’ networks, allowing for discrete placement in out-of-the-way places. Today, many popular Internet Service Providers (ISPs), such as Verizon, Google and AT&T, offer 5G networks to homes and businesses.

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Q&A: Hyland industry consultant discusses top banking industry trends and challenges

Hyland

To get a better sense of where things stand at the start of the year, we turned to Chris Sims , Hyland’s Industry Consultant for Financial Services. We discussed top challenges and trends in the industry, the need for technology improvements, the importance of content services and much more. The market is extremely competitive.

Banking 84
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5 Questions to Ask Yourself Before You Go Paperless

Metasource

Without paper cluttering your office and slowing down your processes, you can improve turn times and offer better, more responsive customer service. Now that you’ve identified the area of your business that struggles with paper clutter the most, dig in a little further to find out which specific processes are the culprits.

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5 digital transformation trends to watch

Influx

We’ve mapped out five different digital transformation trends to watch in 2023 that are worth exploring to implement into your own operations. . XaaS (Everything-as-a-service) . Also known as ‘anything-as-a-service,’ XaaS encompasses a broad range of cloud computing and remote access services.

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7 Critical Levers To Include In Your 2022 Business Strategy

Zinnov

By 2025, employees are mostly expected to retain a comparative advantage in managing, advising, decision-making, reasoning, communicating, and interacting in comparison to the efficacy of Automation. In 2020, Amazon committed USD 700 Mn to upskill its employees till 2025 to prepare them for an improved digital workplace.