Perficient Digital Transformation

MAY 25, 2023

We’d love to get your feedback on a “white noise” word or topic you’d like for us to cover. Listen to this week’s episode to learn how to mix people, processes, and technology to support healthcare employees and consumers. Send your suggestions to podcast@perficient.com.

Healthcare 59

Healthcare Research Business Development Marketing 59

Perficient Digital Transformation

APRIL 14, 2023

We’d love to get your feedback on a “white noise” word or topic you’d like for us to cover. Subscribe Where You Listen Apple | Spotify | Amazon | Google | Stitcher Meet our Guest Justin is a Director of Digital Strategy and Innovation at Perficient with a focus on mar-tech, automotive, loyalty and overall digital strategy.

Retail 64

Retail Insurance Manufacturing Healthcare 64

Perficient Digital Transformation

APRIL 6, 2023

We’d love to get your feedback on a “white noise” word or topic you’d like for us to cover. Subscribe Where You Listen Apple | Spotify | Amazon | Google | Stitcher Meet our Guest Eve Sangenito is a Principal at Perficient with a focus on digital marketing and customer experience solutions.

Marketing 64

Marketing Research Jobbing Design 64

Perficient Digital Transformation

SEPTEMBER 6, 2022

We’d love to get your feedback on a “white noise” word or topic you’d like for us to cover. Apple | Spotify | Amazon | Google | Stitcher. Send your suggestions to podcast@perficient.com. . Subscribe Where You Listen. Meet our Guest.

Government 64

Government Research Marketing 64

Perficient Digital Transformation

MARCH 2, 2023

We’d love to get your feedback on a “white noise” word or topic you’d like for us to cover. Subscribe Where You Listen Apple | Spotify | Amazon | Google | Stitcher Meet our Guest Brian Flanagan is a Digital Experience Strategist at Perficient. Get ready to ponder the humanness of it all in this thought-provoking episode.

Research 64

Research Marketing Management 64

Perficient Digital Transformation

MARCH 23, 2022

They dive into the topic of innovation including why it’s important and why getting back to basics is fundamental. . An Interview With Alan Hart, Creator and Host of “Marketing Today With Alan Hart” We’d love to hear your feedback on a topic or “white noise” word you’d like for us to cover. Meet the Hosts.

Research 69

Research Marketing 69

Perficient Digital Transformation

AUGUST 4, 2022

The service Amazon AWS Elastic Load Balancer was explicitly created for dispersing workloads. The following topics will be covered in this AWS ELB blog: What is Elastic Load Balancer (ELB) by Amazon AWS? What is Elastic Load Balancer (ELB) by Amazon AWS? Image courtesy of Amazon AWS. Image courtesy of Amazon AWS.

Flexibility 64

Flexibility Sourcing Service Management 64

Perficient Digital Transformation

JUNE 22, 2023

We’d love to get your feedback on a “white noise” word or topic you’d like for us to cover. Subscribe Where You Listen Apple | Spotify | Amazon | Google | Stitcher Meet our Guest Justin Racine is Director, Lead Commerce Strategist at Perficient. Listen now on your favorite podcast platform or visit our website.

E-Commerce 52

E-Commerce Research Marketing 52

Perficient Digital Transformation

AUGUST 23, 2022

As a director based in Chicago, Toni focuses on customer engagement solutions for Amazon, Microsoft, and Twilio. One of his proudest moments was launching a product in the cloud: PACE , Perficient’s Amazon Connect Experience solution. READ MORE: Perficient’s Amazon Connect Thought Leadership. Implementing Lifelong Learning.

Analytics 72

Analytics Engineering Collaborations Research 72

Magellan Solutions

FEBRUARY 26, 2024

Topics span integration tactics, measures of success, and preparing call centers for an AI-enabled future. Priceline Story : Priceline had migrated to Amazon Connect pre-pandemic. It begs the question – how can call centers maximize AI’s extensive capacity for elevating the customer experience? Lines overwhelmed their legacy system.

Call Center 52

Call Center Customer Service Service Analytics 52

Perficient Digital Transformation

JUNE 29, 2022

We’d love to get your feedback on a “white noise” word or topic you’d like for us to cover. Apple | Spotify | Amazon | Google | Stitcher. Connect with Ron Thurston , Amazon #1 Best Selling Author of RETAIL PRIDE, host of the RETAIL IN AMERICA podcast, 2021/2022 RETHINK Retail 100 Most Influential People. Meet our Guest.

Retail 64

Retail Advisory Sales Collaborations 64

Infosys Consulting

JANUARY 22, 2024

Turn on compression for Amazon Aurora and other database services. Optimize Database Storage Use Amazon Aurora for relational data. For document and key-value data, use Amazon DynamoDB. If storage savings outweigh computation expenses, compress fresh data uploads. It separates compute and storage for better scalability.

Right-Sizing 52

Right-Sizing Automation Analytics Reduced Costs 52

Perficient Digital Transformation

APRIL 7, 2022

We’d love to hear your feedback on a “white noise” word or topic you’d like for us to cover. Apple | Spotify | Amazon | Google | Stitcher. Listen to Abe share stories about his golf career and his tequila brand Flecha Azul, which he co-owns with friend and entrepreneur Aron Marquez and two-time academy award nominee Mark Wahlberg.

Research 64

Research Marketing 64

Sarah Holliman

JUNE 26, 2017

I was recently reading an article about Amazon potentially purchasing Slack. As my colleagues and I reminisced about our first use of Amazon, it made me realize what a pioneer they were in disruptive technologies. I can’t really remember when or how Amazon disrupted my life…but it did. They are challenging the status quo.

Retail 100

Retail Banking Sourcing Marketing 100

Sarah Holliman

SEPTEMBER 5, 2017

The presentations covered a wide variety of topics, but they all had one thing in common…they all made you think about the possibilities…they all challenged the status quo…and they all embraced the concept that disruptive technologies are changing our world exponentially. If you have an Amazon Echo, you can readily see this in action.

Jobbing 130

Jobbing Banking Outsourcing Healthcare 130

Perficient Digital Transformation

JUNE 29, 2022

We’d love to get your feedback on a “white noise” word or topic you’d like for us to cover. Apple | Spotify | Amazon | Google | Stitcher. In this episode, Kim talks with Andy McMillian and Janelle Estes from UserTesting.com about better operationalizing customer insights and really walk the talk of customer-centricity. Meet our Guests.

Research 64

Research Marketing 64

Perficient Digital Transformation

SEPTEMBER 6, 2022

This has been a contentious subject in the past, but when building modern data environments It is important to me to cover this topic in detail. If you are still using a star schema and dimensional modeling to build your data warehouse / Data Lake, I implore you to reconsider. Modern Data Warehouse/Data Lake Engines.

Analytics 124

Analytics Reduced Costs Information Technology Engineering 124

Perficient Digital Transformation

JULY 5, 2022

We’d love to get your feedback on a “white noise” word or topic you’d like for us to cover. Apple | Spotify | Amazon | Google | Stitcher. Send your suggestions to podcast@perficient.com. . Subscribe Where You Listen. Meet our Guest.

Retail 52

Retail Collaborations Research Marketing 52

Perficient Digital Transformation

APRIL 17, 2024

Consumers have more choices than ever before, and are more informed on social, economic, and environmental topics that are persuading their purchase behavior. From Amazon to Alibaba, consumers are constantly flooded with choice as brands fight for their attention span. Simple, it’s the access to information and the ability of choice.

Manufacturing 52

Manufacturing Jobbing Marketing Service 52

Amzur

APRIL 28, 2022

” You might be familiar with such a scenario when developing an application because choosing the right AWS programming language is always a debatable topic among developers. . These features allow Java-based web applications to run on various AWS services like Amazon S3 and EC2. Ruby programming language for AWS.

Flexibility 52

Flexibility Sourcing Automation Operational Costs 52

Perficient Digital Transformation

DECEMBER 21, 2022

He covered a multitude of topics throughout the year, all of which can still guide companies as we head into 2023: The Communal Side of Customer Experience – A purchase is only part of the equation for a transaction – the other side is enabling your customers to connect with each other and share their love for your brand.

Retail 64

Retail Customer Service Marketing Service 64

3Pillar Global

SEPTEMBER 5, 2023

Don’t miss David’s deep insights, actionable strategies, and a fresh perspective on a topic that’s reshaping the global business landscape. Tune in for an insightful journey into the heart of digital transformation with one of the foremost thought leaders in the field.

Government 52

Government Engineering Management Marketing 52

Perficient Digital Transformation

APRIL 15, 2022

Well, digital retail giants such as Amazon and Walmart have already proved that these exclusive clubs work. Amazon Prime and Wal-Mart Plus both have significant members who are paying extra out-of-pocket costs to have access to additional benefits and delivery services. . Invest in Your Customers’ Experience .

Sales 69

Sales Retail Order Management Flexibility 69

Automation Anywhere

OCTOBER 16, 2020

Alexa, the Amazon voice service, is an example of a solution based on NLP. Topic extraction: NLP can identify different topics present in a text to help the reader by only showing relevant parts of the text. NLP in contact centers A customer calls in to a contact center.

Robotics Process Automation 98

Robotics Process Automation Out-Tasking Healthcare Automation 98

Perficient Digital Transformation

DECEMBER 26, 2023

The Big Groups Do It Amazon is known for their “ working backwards ” approach. In fact, in my blog post about Getting Unstuck When You’re Not the Creative Type , this concept of lateral thinking works everywhere! Suspending Reality in Your Organization So how do we get there?

Out-Tasking 116

Out-Tasking Management Flexibility Accounting 116

3Pillar Global

JUNE 6, 2023

DBS was named “World’s Best Bank” by Global Finance 5 times, and it was hailed as one of Harvard Business Review’s top 10 business transformations of the last decade alongside innovation stalwarts Netflix, Amazon, and Adobe. You can download and subscribe to The Innovation Engine on Apple Podcasts.

Banking 52

Banking Right-Sizing Engineering Finance 52

Everest Group

JULY 13, 2023

Contact us to speak to an analyst on this topic. Generative Artificial Intelligence (GAI) can transform multiple facets of retail and consumer packaged goods (CPG) industries, from product development and digital commerce to sales and marketing, supply chain, and in-store operations. Explore GAI’s exciting future in this blog.

Retail 52

Retail Inventory Management Sales Streamline Operations 52

IBM Services

APRIL 25, 2024

This era was defined by massive online marketplaces like Amazon, ecommerce platforms such as eBay, and consumer-to-consumer transactions conducted on social media platforms like Facebook marketplace. And new technologies like generative AI, when used correctly, provide an opportunity for sustainable and strategic growth.

Retail 89

Retail Sales Sourcing Marketing 89

Perficient Digital Transformation

SEPTEMBER 26, 2022

It is no longer okay to simply be the industry leader in experience when consumer expectations are set by cross-industry experience leaders like Amazon, Apple, and Google. Breakout sessions on the topic and embedded platform technologies abound. Embedded Insurance is a rapidly evolving distribution channel.

Insurance 64

Insurance Analytics Customer Service Marketing 64

Perficient Digital Transformation

SEPTEMBER 6, 2023

So, I decided to shed some light on this topic by breaking down the different levels of data usage by AI companies. Companies like Amazon and Microsoft already offer massive server farms where we store crucial data – from code to emails. I’ve had countless conversations with tech enthusiasts asking that question.

Analytics 52

Analytics Service 52

Perficient Digital Transformation

AUGUST 1, 2022

So, lets deep dive into the topic. VIRTUAL ASSISTANCE: Alexa for Amazon Echo smart speakers are comparable to Siri in iPhones, Google Assistant in Android devices, and other Google gadgets. We are aware of the power of AI and IoT thanks to tech behemoths like Google, Amazon, Tesla, Uber, and others that grasped its potential.

Out-Tasking 64

Out-Tasking Healthcare Risk Management Risk Management 64

IBM Business Partners

JULY 17, 2023

To deliver the best generative AI solutions for contact centers, IBM Consulting works closely with ecosystem partners including Salesforce, Amazon, Genesys, Five9 and NICE to help ensure clients benefit from open source and other technologies.

Customer Service 59

Customer Service Service Call Center Automation 59

Infosys Consulting

OCTOBER 18, 2023

For example: Amazon Lex – In 2017, Amazon introduced Amazon Lex, which has enabled the company to understand what their consumers want or need before they do themselves. Social media analysis : Businesses can follow customer sentiment on social media and spot new trends by keeping an eye on these platforms.

Healthcare 52

Healthcare Banking Finance Streamline Operations 52

Magellan Solutions

MARCH 21, 2024

Amazon Price Glitch In 2018, Amazon learned a harsh lesson about data accuracy the hard way. It was a financial nightmare for Amazon, with millions lost and a bruised reputation from the chaos. Google’s scary-accurate search quality means we get the correct information lightning-fast, no matter how vague the topic.

Data Entry 52

Data Entry Sourcing Government Call Center 52

Perficient Digital Transformation

JANUARY 11, 2022

Additional topics include: The innovative way the Mavericks are using Non-fungible tokens (NFT). Apple | Spotify | Amazon | Google | Stitcher. Mark talks about some of the lessons he’s learned throughout his career, the key to success in any industry, and the importance of sales and understanding your customers. Meet our Guest.

Sales 81

Sales Research Marketing Service 81

Hyland

NOVEMBER 15, 2022

Amazon Web Services (AWS) , Microsoft Azure and Google Cloud are three commercial providers of infrastructure as a service and other cloud services. Like the limited customization topic above, this lack of direct control could be a stress relief for some users or a cause for concern for others. Examples of IaaS. What’s next for IaaS.

Service 98

Service Software Administrative Right-Sizing 98

The Scalers

DECEMBER 15, 2021

This includes four years at Amazon in London where he developed and launched new distribution channels for Amazon Prime Video in Europe. 2021 also saw us team up with the Forbes Technology Council , with our CEO Emilien providing insightful articles on the topic of offshoring, often from a unique perspective.

Nearshoring 90

Nearshoring Offshoring Engineering Marketing 90