ScaleHub

MAY 10, 2023

ScaleHub is thrilled to welcome Alban Roussy as the new Business Development Manager (BDM) for the EMEA Sales Team. With over five years of experience in software and tech business development roles, Alban brings a wealth of expertise and knowledge to our growing team.

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V-Soft Consulting

JUNE 1, 2023

Hannah is a Business Development Manager here at V-Soft. She connects with clients and consultants to enable desired outcomes. When she's not at work you can find her playing volleyball around Louisville or hanging out with family and friends. Scroll down to learn more about Hannah.

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Go4Customer

APRIL 27, 2023

Today we will discuss business development and how business owners and entrepreneurs should modify their approach and mindset to obtain the best business outcomes. So, what are the best business practices that can have absolute certainty?

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Business Development 40

MicroAgility

FEBRUARY 22, 2022

Welcomes Director of Business Development and Client Relations, Accelerating Its Growth and Expansion Plans. MicroAgility , an award-winning Strategy Execution Consultancy, announced last week that Paul Hill has joined as Director of Business Development and Client Relations in the Austin office. Austin, T.X.,

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Transparent BPO Outsourcing

MAY 6, 2021

Customer Experience Skills Augment Company’s Management Ranks Rockville, MD, May 6, 2021 – Alan Jackson has been appointed as Vice President of Business Development of Transparent BPO, a global contact center and business process outsourcer. He reports to Scott Newman, CEO of Transparent BPO.

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Business Development BPO Business Process Outsourcing Sales 52

Go4Customer

JULY 17, 2023

Introduction to Market Research Services These days if you are running a business, it is highly important that you don?t t take any business-related decisions without having informed consent from the experts. Experts working in market research services help many businesses to make decisions with the maximum conviction of success.

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Research Business Development Marketing Service 40

Transparent BPO Outsourcing

MAY 3, 2021

Customer Experience Skills Augment Company’s Management Ranks Rockville, MD, May 3, 2021 – Alan Jackson has been appointed as Vice President of Business Development of Transparent BPO, a global contact center and business process outsourcer. He reports to Scott Newman, CEO of Transparent BPO.

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Business Development BPO Business Process Outsourcing Sales 40

V-Soft Consulting

MARCH 9, 2022

This month's spotlight features Audrey Sabatini, a powerhouse member of the V-Soft sales team. Audrey came to V-Soft from the acquisition of MDT Technical in 2017 and has been excelling ever since!

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The Global Small Business Blog

MAY 11, 2022

©iStock/lemono Want to grow your business beyond borders? Here's a sample of how Michigan Small Business Development Center determines if a business is ready for export. We provide an early export online assessment to determine where your company is in starting the export journey.

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The Global Small Business Blog

JUNE 27, 2023

It boils down to this: Everything that allows investors, businessmen and businesswomen around the world to use up-to-date market information and to some extent predict business development makes a global business city or a best city to do business in.

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The Global Small Business Blog

APRIL 5, 2023

These awards highlight the accomplishments of lenders in delivering SBA’s international finance programs to small businesses, designed to help small businesses develop new markets, finance export transactions, and expand capacity to meet overseas demand.

Finance 167

Finance Banking Business Development Design 167

The Global Small Business Blog

MAY 9, 2023

If you are attending, ping me to meetup and if you are not yet a WPO member, learn more here about joining so you can attend next year's Forum.

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The Global Small Business Blog

JULY 18, 2023

Learn how to strategize for export growth via a variety of financing methods at wegg's next wegginar® – Wednesday, July 19th at 11:00 AM CT with presenters Ursula Wegrzynowicz, Business Development Specialist, EXIM Bank and Tammy Phillips, Strategic Business Consultant (former CEO and President), Howe Corporation when they cover: " Bigger.

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Finance Banking Business Development 144

The Global Small Business Blog

SEPTEMBER 28, 2022

The presenters are Ursula Wegrzynowicz, Business Development Specialist at EXIM Bank and Ashley Moy, Co-founder at Cast 21. Exporting can be lucrative for all sized businesses. If you are running a domestic enterprise and are thinking about exporting, this wegginar is for you.

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Right-Sizing Banking Sales Jobbing 130

The Global Small Business Blog

OCTOBER 19, 2022

Shital Daftari, Founder and CEO, Saris and Things & SNT Biotech Tom Britz (lower right), President and CEO, Glacier Hops Ranch Additional speakers who are also award-winning exporters (look at graphic in the lower area): David Kniepkamp (bottom left), President and CEO, Smart Controls LLC (lower left) Amy Bosco, Director of Global Business Development, (..)

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Everest Group

NOVEMBER 9, 2023

They will discuss: Talent Acquisition approaches How to futureproof talent acquisition strategy Best practices to operationalize next generation talent acquisition Considerations and implications of talent acquisition strategy Register Arkadev Basak Partner, Everest Group Marcia Hagood Vice President, DZConneX Jason Bouchard Vice President of Business (..)

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The Global Small Business Blog

OCTOBER 12, 2022

Shital Daftari, Founder and CEO, Saris and Things & SNT Biotech Tom Britz (lower right), President and CEO, Glacier Hops Ranch (winner of 2022 Small Business Exporter of the Year Award!)

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Transparent BPO Outsourcing

JULY 29, 2021

By Jason Sterns, Vice President of Business Development, Transparent BPO The customer care industry has lost sight of a ‘service-first view of digital transformation.’ Customer care providers should focus on clients, customers, and employees to achieve the right balance.

Service 111

Service BPO Business Development Call Center 111

Transparent BPO Outsourcing

JANUARY 5, 2022

Nearshore and Offshore options offer quality, cost-competitive alternative By Dean Birtwell, Vice President, Business Development, Transparent BPO The start of a new year traditionally gives us a sense of renewal. A fresh start. A chance to turn the page. A time for new resolutions and a new outlook.

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BPO Nearshoring Offshoring Business Development 98

Transparent BPO Outsourcing

AUGUST 3, 2023

By Lafayette Moran | VP, Business Development August 2023 In a world where AI is disrupting the traditional customer service landscape, brands are leveraging it to reduce the need for live agent interaction. When this happens, it is essential to […] The post AI vs Human in the Business of Customer Care.

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31 West

AUGUST 12, 2022

On the other hand, a CRM stores customer information required to handle service requests or for business development. The blog also defines the benefits of ticketing systems and CRM for your business. However, it goes beyond a ticketing system by focusing on general business development.

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Supply Chain Management Customer Service Collaborations Analytics 130

ScaleHub

MARCH 29, 2023

We’re proud to welcome two new team members on board: Marti Daniels, Senior Business Development Manager, USA Nik Salikhov, Pre-Sales Consultant & Production Support, USA & Global To further strengthen our powerful team … ScaleHub’s North America team continues to grow: Welcome Marti and Nik!

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Sales Business Development Management 52

Anexa

MARCH 7, 2023

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals.

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Everest Group

SEPTEMBER 28, 2021

Join David Rickard , Vice President at Everest Group, Chris DeLambo, SVP Business Development & Channel Partnerships at HGS, and Parikshit Kalra, SVP, Head of Client Solutions & Capabilities at HGS, for an interactive session focused on delivering transactions in new and creative ways. Live, virtual event. Presenters.

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Go4Customer

JULY 28, 2023

A consistent flow of qualified leads is critical for business development and profitability in today's extremely competitive world. Irrespective of their size, be it small startups or giant corporations, organizations rely on leads as the lifeblood of their operations.

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Service Business Development 40

AS White Global

JULY 21, 2021

You might have felt resentful doing all these tedious desk work when you could have been focusing on business development, reaching out to potential clients or building stronger business relationships with your existing ones. Offshoring accounting services .

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Offshoring Accounting Payroll Out-Tasking 97

Everest Group

JUNE 22, 2023

The table below provides a glimpse of these potential changes: Aspect Current State Potential Future State with Generative AI Key Changes Business Impact Skills Heavily relies on human expertise and analysis Greater need for data science, AI expertise, and understanding of AI in a business context Development of AI-related skills, especially understanding (..)

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Business Development Sourcing Efficiency Regulations 52

Blue Ocean

APRIL 16, 2024

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. Blue Ocean truly exemplifies what a BPO can do for a client in building a relationship and innovating to meet extraordinary needs.

Contact Center Outsourcing 59

Contact Center Outsourcing Sales Customer Service Insurance 59

Everest Group

APRIL 22, 2022

Leaders of cloud business development at technology service providers are often seen as stars, leaving executives in charge of traditional segments feeling left out and unnoticed. The C-Suite needs to recognize the important contributions business units and their leaders play to the company’s overall growth and future success.

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Service Business Development Cybersecurity Collaborations 52

Everest Group

AUGUST 10, 2023

Soni Principal Analyst Everest Group Nagia El Haraki PepsiCo Cairo Business Services Hub GM Pepsico Ramy Kato Head of Vodafone Intelligent Solutions _VOIS, Egypt Center & Global Care Sherine El Sherif Head of International Investments and Business Development ITIDA

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Go4Customer

MAY 10, 2023

The appointment-setting services have emerged as key players in business development. These agencies are potentially changing the business dynamics to a great extent. Top companies are recognizing the BPO services providing exclusive appointment-setting services.

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Service BPO Business Development 40

Perficient Digital Transformation

MAY 25, 2023

Subscribe Where You Listen Apple | Spotify | Amazon | Google | Stitcher Meet our Guest Tara is a Principial of Digital Health Strategy at Perficient with deep experience in planning, messaging, execution, optimization, digital marketing, business development, and process improvement.

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Healthcare Research Business Development Marketing 59

Transparent BPO Outsourcing

MARCH 10, 2022

A Gap in Talent is Following Closely Behind By Jason Sterns, VP of Business Development The U.S. labor market is unrecognizable. Economists are at a loss trying to predict what pattern will emerge. In the olden times – the days prior to COVID-19 – economists would describe the economic elephant in detail as each of […].

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BPO Business Development Marketing Customer Service 52

Everest Group

OCTOBER 20, 2022

SVP, Strategy and Business Development, WorkLLama. Arkadev “Arko” Basak. Partner, Everest Group. Krishna Charan. Practice Director, Everest Group. Saleem Khaja. COO, WorkLLama. Kevin Poll. Joss O’Brart. Vice President Sales, Europe, WorkLLama. Register for the webinar.

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Sourcing Sales Business Development Service 52

Magellan Solutions

APRIL 9, 2024

As Henry Parungao, Business Development Director at Magellan Solutions, points out, “Magellan Solutions focuses on understanding SME needs and being adaptable rather than trailblazing new markets, aiming to capture the largest share of current demand.”

Outsourcing 52

Outsourcing Out-Tasking Collaborations Research 52

Xinergy

OCTOBER 10, 2021

It helps your business develop into new markets around the globe. For today’s modern businesses, global marketing is essential. Global marketing strategy is an important component of a larger plan. Globalization has influenced the flow of consumer products. Read More.

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Marketing Business Development 52

Transparent BPO Outsourcing

JULY 28, 2022

Identifying the true costs of agent turnover By Jason Sterns, VP of Business Development Fine print would make it easier. If there was some fine print in a contract, then it would be easier to determine the true costs of employee attrition. But there is no fine print or even an appendix in a BPO […].

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BPO Business Development Business Process Outsourcing Outsourcing 45