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How to minimize customer support backlog (eBook guide)

Influx

Get the eBook with solutions to clear the inbox with effective backlog management and lower your first contact resolution rates. Ticket backlog makes it more challenging to respond quickly to customers, straining customer relationships and negatively impacting their perception of the company’s commitment to service. What’s inside?

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You’re Asking the Wrong Questions: A Better Way to RFP for Outsourced Customer Care [eBook]

Blue Ocean

But we’ve got you—just grab a copy of our latest eBook. The post You’re Asking the Wrong Questions: A Better Way to RFP for Outsourced Customer Care [eBook] appeared first on Blue Ocean. It’s a quick download where you’ll find a handful of higher value RFP questions about contact center technology, attrition, and the BCP.

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How to create a brand voice, comms guidelines, and macros using AI (eBook with prompts)

Influx

This eBook shares prompts for creating your brand’s voice, communication guidelines, and customer support macros using artificial intelligence. Creating a brand voice takes time, but with the right prompts, AI takes on a bulk of the work, leaving you to boil down the output exactly how you want it.

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Building High-Performing Product Teams in a Changing Landscape

3Pillar Global

Read the eBook below. You can zoom and “grab to pan” Or download the eBook as a PDF The post Building High-Performing Product Teams in a Changing Landscape appeared first on 3Pillar Global. Based on our own product team-building process and specifically designed for product team leaders and managers.

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4 AI Hacks to Make Sales Teams More Efficient

In this eBook, discover four AI assisted sales hacks and get your reps hitting their number: Clone ideal accounts. Download the eBook today! For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data. Automate personalized outreach.

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3 STEPS TO GROW HOME GOODS MARKET SHARE

CGS Inc

Welcome to our eBook focused on the dynamic home goods industry. Timely topics this eBook explores: eCommerce Growth and Omnichannel Opportunities Retailer Priorities and Requirements Sustainability/ESG and Supply Chain Mapping Home Fashions Speed to Market to Hit the Trends Complete the form below to get your copy of the eBook.

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Introducing: Anonymous Payroll

Mercans

Understand the concept of Anonymous Payroll with with the comprehensive insights offered in this eBook.

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Best Practices for Marketing Database Cleanse

ZoomInfo has produced this eBook to help marketing leaders understand best practices around cost and value when it comes to choosing a B2B contact data provider. Download the eBook to get the most out of your database cleanse and find an appropriate vendor for your B2B marketing objectives. Database Audits.

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Recruiting From Within: Expand Your Talent Pipeline While Driving Retention

In this eBook, we explain how rethinking your internal employee career strategy can help you fill critical roles and retain your best talent. Download this eBook to learn: The benefits of internal migration. How to execute a virtual recruitment strategy. Tips to promote internal migration.

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Retention Roadmap: Ways to Reduce Talent Turnover in 2022 and Beyond

In this eBook, get actionable tips to keep your global employees happy, engaged, and productive. Download this eBook to learn: The importance of career paths for employees. So how can you retain your top talent while protecting your company’s best interests? How to cultivate a healthy company culture.

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Data-Driven Marketing 101

This eBook highlights how data-driven strategies empower marketing campaigns through personalization tactics. Here’s what’s covered: How data-driven marketing drives the customer experience. Understanding marketing strategy & performance. The most challenging obstacles to data-driven marketing success.

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The Complete Guide to Building a Remote Global Team

This eBook offers the top five business benefits to building a remote, global team, what to expect when handling the logistics of hiring and managing people around the world, and strategies for attracting, engaging, and retaining top talent.

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The Power of Conversation Intelligence

This eBook will answer all your questions and more by providing a complete overview of Conversation Intelligence and its importance in Revenue organizations, delivering impact from your Sales Development Representatives all the way to the C-Suite. In this eBook, we’ll cover: The history of Conversation Intelligence.

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2021 Global Workforce Trends

Download the eBook today! From remote work becoming a mainstream way of doing business to talent shortages beginning to change the way companies build their teams, the global workforce will change rapidly this year.

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How to Overcome the Pain Points of Your CRM

Leveraging research and commentary from industry analysts, this eBook explores how your sales team can get back valuable time by overcoming some pain points with your CRM, such as low adoption rates, integrations, and data quality.