Zinnov

APRIL 4, 2024

But where does ICG fit into the larger picture of Intelligent Automation (IA)? In a world where technology leads the way, businesses are moving away from slow, manual processes to embrace a new era of Intelligent Automation (IA). The latest iteration of this technology, Intelligent Automation 2.0

Automation 52

Automation Retail Insurance Collaborations 52

IBM Services

OCTOBER 26, 2023

That much investment has necessitated the FinOps movement , a cloud financial management discipline designed to bring financial accountability to the variable, consumption-based spend model of cloud. As IT investments grow, workloads and applications are often spread across public and private clouds, and multiple service providers.

Automation 72

Automation Engineering Finance Collaborations 72

Perficient Digital Transformation

AUGUST 9, 2023

In today’s rapidly evolving digital landscape, the integration of Artificial Intelligence (AI) and Design has led to remarkable advancements in User Experience (UX) and User Interface (UI) practices. User Experience (UX) design has always been about creating interfaces that are intuitive, efficient, and enjoyable for users.

Design 52

Design Efficiency Collaborations Automation 52

Perficient Digital Transformation

MAY 18, 2023

Enterprise Portfolio/Value Management (EPMO / EVMO), Enterprise Architecture (EA), and Design Thinking (among others) should work together to tackle complex, and interdependent problems. The platform facilitates collaboration and data-driven decision-making to improve efficiency and reduce costs.

Design 64

Design Management Collaborations Government 64

IBM Services

MARCH 15, 2024

This collaboration enhanced their confidence to navigate app modernization across various applications and landing zones for both hybrid cloud and platform-native modernization. As a healthcare company, this client had an obligation to provide safe, reliable, time-sensitive, high-quality services to its customers.

Co-Sourcing 97

Co-Sourcing Healthcare Automation Collaborations 97

IBM Services

NOVEMBER 14, 2023

In today’s hyper-competitive digital landscape, the rapid development of new digital services is essential for staying ahead of the curve. Shockingly, a staggering 33% of developers lack the necessary skills or resources, hindering their productivity in delivering products and services.

Service 100

Service Regulations Automation Banking 100

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Future of Sourcing

JULY 26, 2023

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.

Service 95

Service Human Resources Flexibility Collaborations 95

Groove Technology

JUNE 28, 2023

This is where custom Android app development services come into play. Understanding the market landscape allows developers to design an app that stands out and meets user expectations. This includes defining the app's architecture, functionalities, user interface (UI) design, and technical requirements.

Service 100

Service Analytics Design Research 100

Groove Technology

JULY 3, 2023

In this comprehensive guide, we will explore the best iPhone apps specifically designed to meet the needs of developers. User Experience and Design: Apple places a strong emphasis on user experience (UX) and design, resulting in visually appealing and intuitive apps. Look no further!

Efficiency 130

Efficiency Collaborations Design Software 130

Future of Sourcing

JUNE 1, 2023

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.

Service 93

Service Human Resources Flexibility Collaborations 93

Perficient Digital Transformation

OCTOBER 24, 2023

Introduction Software test automation is a cornerstone of modern software development, enabling rapid and reliable testing. However, one persistent challenge that automation engineers face is dealing with flaky tests—tests that intermittently pass and fail without any changes to the code or application.

Efficiency 52

Efficiency Automation Collaborations Software 52

Simplr

MARCH 24, 2023

We here at Simplr believe that within a decade, 90% of today’s customer service inquiries will either be automated or proactively prevented. Forrester has taken this one step further and predicted that 70% will be automated by the end of this year. 90% of automated inquiries doesn’t necessarily mean a 90% reduction in workforce.

Customer Service 95

Customer Service Service Automation Business Process Outsourcing 95

31 West

MARCH 28, 2023

Google Workspace allows a seamless transition to a digital business structure with its smart collaboration tools. Office 365, on the other hand, is famous for its automation capabilities and a wide array of cloud-based applications that simplify your hectic business tasks. Let’s define each in brief. What is Office 365?

Collaborations 130

Collaborations Software Customer Support Jobbing 130

Zinnov

MARCH 8, 2023

Automation proved to be an effective tool during the pandemic helping companies become and remain resilient. Along with Automation, companies are also investing in other modern technologies such as Blockchain, Quantum Computing, and the Metaverse which is propelling them into the next phase of digital transformation – DT 2.0.

Automation 59

Automation E-Commerce Robotics Process Automation Analytics 59

IBM Services

NOVEMBER 27, 2023

That’s why we continue expanding the IBM and AWS collaboration, providing clients flexibility to build and govern their AI projects using the watsonx AI and data platform with AI assistants on AWS. IBM also launched an Innovation Lab in collaboration with AWS at the IBM Client Experience Center in Bangalore.

Service 77

Service Government Flexibility Software 77

31 West

JANUARY 23, 2023

The ITSM software is one such smart and automated help desk application that streamlines your IT operations and helps you deliver excellent service to the end user. Before we start, note that both are feature-packed ITSM tools designed to serve businesses of all sizes and natures. ZenDesk help desk software is just that.

Out-Tasking 130

Out-Tasking Automation Software Right-Sizing 130

Paysquare

MARCH 3, 2024

Amidst these traditional ways of managing payroll, Employee Self-Service (ESS) portals have emerged to bring about a significant transformation in payroll management. These providers specialize in designing user-friendly interfaces and secure systems that integrate seamlessly with existing HR and payroll software.

Payroll 91

Payroll Management Service Administrative 91

Chazey Partners

JANUARY 19, 2024

Austin, US: Chazey Partners, the Global Management Consulting firm, is proud to announce its key role in the successful launch of QX Global Group’s Automation Acceleration Center (AAC), a cutting-edge Center of Expertise (COE) designed to revolutionize the Business Process Management (BPM) industry.

Automation 40

Automation Robotics Process Automation Global Management Consulting Collaborations 40

31 West

MAY 22, 2023

SharePoint is primarily a collaborative platform that enables organizations to streamline their business process with multiple features. The features like knowledge management, project management, content management, etc empower businesses to control business processes through automation and collaboration.

Collaborations 130

Collaborations Efficiency Automation Management 130

Groove Technology

JUNE 6, 2022

Let’s discuss more about Mobile app developments Services. With the introduction of video previews in the app store and the release of video advertising products, the future will see the widespread use of videos designed for app marketing. By offering mobile app services in your business, you are certain to stand out from the fray.

Service 130

Service E-Commerce Retail Out-Tasking 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Zinnov

FEBRUARY 28, 2022

In 2021, Digital Services firms saw a record flow of Private Equity (PE) investments with a substantial number of deals. In fact, according to Zinnov’s strategic analysis, the deal momentum for Digital Services market continued post the second half of 2020, while a staggering 200+ deals were observed in 2021. Intelligent Services.

Nearshoring 93

Nearshoring Service Cybersecurity Offshoring 93

IBM Services

MAY 16, 2023

To help companies better deliver on their marketing vision and scale their marketing business processes, managed marketing services (MMS) offshore has become a fast growing trend. What are managed marketing services (MMS)? MMS for campaign support includes: Design and planning Execution Optimization Performance evaluation 2.

Marketing 73

Marketing Management Service Offshoring 73

31 West

JANUARY 3, 2023

It incorporates the procedures and techniques to design and deliver IT services to support businesses to benefit from IT infrastructure. It enhances regular work with more automation resulting in the efficient delivery of services. ServiceNow ITSM Pro brings a new set of strategies to improve outsourced IT services.

Analytics 130

Analytics Automation Outsourcing Collaborations 130

Amzur

MAY 7, 2024

NetSuite’s AI goes beyond basic automation. Consultants can create custom features to automate tasks and make your work easier. Automate Your Unique Processes: If you have special ways of doing things, consultants can design automations that match your specific needs.

Out-Tasking 92

Out-Tasking Advisory Automation Analytics 92

Infosys Consulting

NOVEMBER 8, 2021

From our experience, we have outlined four key steps banks should undertake to design and rollout a BNPL proposal. . Strategic objectives must be carefully assessed and articulated, as it determines how the bank designs the product features and customer proposition. Design a frictionless origination and servicing experience.

Design 52

Design Banking Co-Sourcing Data Entry 52

Automation Anywhere

APRIL 27, 2021

Businesses don't come to Google Cloud for infrastructure services alone. And they want collaboration tools that can be streamlined to satisfy their personal work style preferences. And they want collaboration tools that can be streamlined to satisfy their personal work style preferences.

Automation 52

Automation Collaborations Banking Regulations 52

Offshore India Data Entry

FEBRUARY 19, 2024

BPO focuses on delegating specific back-office tasks, like payroll processing or customer service, with the goals of reducing costs and improving efficiencies. The Difference Between BPO and BPM BPO primarily deals with outsourcing specific tasks, such as customer support, data entry, or IT services, to external providers.

BPO 111

BPO Outsourcing Business Process Outsourcing External Service Provider 111

Simplr

JUNE 28, 2022

Simplr was recently named “ Best AI Solution for Customer Service ” in the AI Breakthrough Awards. With so many automation and chatbot vendors in the market, what should CX leaders be looking for when incorporating AI into their strategy? What does it mean to be named “Best AI Solution for Customer Service”?

Customer Service 97

Customer Service Service Automation Design 97

Groove Technology

MAY 25, 2023

Inefficient data integration can lead to silos, duplication, and errors, hindering collaboration and decision-making across departments. It offers a comprehensive set of tools and services for building APIs, integrating data, and managing workflows across multiple channels and devices.

Management 100

Management Supply Chain Management Sourcing Collaborations 100

Perficient Digital Transformation

DECEMBER 28, 2023

We believe in the power of collaboration at Perficient, and our thought leaders work together to cultivate connections with global industry analysts across Forrester, Gartner, IDC and more. Behind these transformative journeys are our thousands of skilled strategists and technologists, each individually equipped with a wealth of expertise.

Healthcare 52

Healthcare Design Analytics Automation 52

Metasource

MARCH 16, 2022

Today, companies use a wide variety of on-premise and cloud-based software and platforms designed for business process automation. That’s where Integration as a Service, also known as IaaS, comes in. What Is Integration as a Service? Well, Integration as a Service (IaaS) is similar.

Data Entry 52

Data Entry Service Robotics Process Automation Labor Costs 52

Worldwide Call Centers

MARCH 16, 2023

Boost Productivity Through Collaboration — Small inefficiencies add up quickly and drain your resources. Saving agent time and improving collaboration boosts productivity without turning them into robots. For this reason, allowing employees to utilize cloud-based collaboration tools like Slack and Trello is a great idea!

Customer Support 98

Customer Support Call Center Collaborations Automation 98

Perficient Digital Transformation

MAY 9, 2023

If done well, this is where your organization achieves true cloud maturity and is on its way to unlocking the incredible innovation possible with modern cloud, including data & analytics, AI / ML and automation – and lowering capital investments in data centers, support vendors and licensing commitments. There is a lot to consider!

Automation 116

Automation Government Collaborations Design 116

TMS

FEBRUARY 22, 2023

Wanna see the top IT outsourcing services companies in Eastern Europe? A key way to meet those challenges is through IT outsourcing service companies. A key way to meet those challenges is through IT outsourcing service companies. Software development services from East Europe are culturally and geographically close.

IT Outsourcing 52

IT Outsourcing Outsourcing Service E-Commerce 52

IBM Services

DECEMBER 19, 2023

As practices like DevOps , cloud native , serverless and site reliability engineering (SRE) mature, the focus is shifting toward significant levels of automation, speed, agility and business alignment with IT (which helps enterprise IT transform into engineering organizations). Those objectives require a target operating model.

Engineering 70

Engineering Co-Sourcing Software Automation 70