SEBPO

FEBRUARY 21, 2024

eTail 2024 Total 0 0 0 0 FEBRUARY 27-28, 2024 JW Marriott Desert Springs, Palm Springs, CA eTail 2024 For 25 years, eTail has empowered digital entrepreneurs and transformed eCommerce. He’s ready to discuss the latest in process outsourcing and automation for eCommerce.

Sales 59

Sales Outsourcing Automation Marketing 59

Everest Group

MARCH 11, 2024

Consumer Packaged Goods (CPG) IT Services Despite economic uncertainties and margin pressures, Consumer Packaged Goods (CPG) enterprises are modernizing their IT systems across the entire value chain. Key priorities also involve fortifying data security, ensuring compliance, and automating manual processes to enhance overall efficiency.

Service 59

Service Retail Manufacturing Banking 59

Zinnov

MARCH 3, 2024

As the Intelligent Automation (IA) sector experiences rapid growth, the Private Equity (PE) landscape is ripe for investment, offering a unique blend of technological innovation and market potential. VCs have benefited from investing in Intelligent Automation due to its value delivery through technological innovation.

Automation 98

Automation Healthcare Robotics Process Automation Retail 98

Amzur

APRIL 18, 2024

AI offers powerful solutions to automate complex processes, enhance decision-making with predictive analytics, and streamline IT operations. 7 CIO Challenges In 2024: 1. Machine Learning, a branch of AI technology, can be used to automate the tedious tasks of cleansing and integrating data, ensuring accuracy for reliable analysis.

Cybersecurity 97

Cybersecurity Out-Tasking Automation Research 97

Everest Group

APRIL 8, 2024

Intelligent Document Processing (IDP), Banking-specific IDP, and Insurance-specific IDP Products Intelligent Document Processing (IDP) products continue to play a vital role in enterprises’ automation technology portfolios.

Insurance 78

Insurance Banking Research Automation 78

SEBPO

FEBRUARY 21, 2024

Borrell Miami 2024 Total 0 0 0 0 MARCH 10-12, 2024 Miami Marriott Biscayne Bay, Miami, FL Borrell Miami 2024 SEBPO is proud to sponsor Borrell Miami 2024! This show is all about harnessing AI, hyperlocal news, and digital revenue strategies for the local advertising and media industry.

Accounting 52

Accounting Automation Management Service 52

IBM Services

JANUARY 16, 2024

The start of 2024 brings forth many questions as to what we can expect in the year ahead, especially in the financial services industry, where technological advances have skyrocketed and added complexities to an already turbulent landscape.

Service 51

Service Banking Risk Management Risk Management 51

Perficient Digital Transformation

APRIL 17, 2024

Perficient is pleased to announce we have won the 2024 Appian Partner Impact and Excellence Award for Delivery ! This award commemorates how we have created innovative and impactful business solutions on the Appian Platform that exceed customer expectations and maintain excellence in service delivery. “We

Automation 52

Automation Manufacturing Healthcare Efficiency 52

IBM Services

FEBRUARY 7, 2024

In 2024, sustainability is taking center stage. And they could drive economic gains: Research shows markets for carbon-neutral goods and services may be worth $10.3 The goal is for there to be more nature by 2030 than there is today—which means taking actionable steps in 2024. trillion to the global economy by 2050.

Government 96

Government Software Regulations Sourcing 96

Magellan Solutions

JANUARY 17, 2024

The future of outsourcing in 2024 has been a topic of much concern lately. trillion in 2024. This shows the growing demand for business process outsourcing (BPO) services and their potential to completely transform the way businesses operate. Let’s explore how the BPO industry plans to stay ahead of the game this year!

BPO 52

BPO Outsourcing Robotics Process Automation Regulations 52

Everest Group

APRIL 11, 2024

After a turbulent past year, 2024 holds great promise for CXM outsourcing, with generative AI and other technologies poised to transform contact center operations. Economic uncertainties, unfavorable exchange rates, and mounting financial pressures compelled many enterprises to tighten their belts, leading to reduced spending on CXM services.

Outsourcing 59

Outsourcing Nearshoring Offshoring Efficiency 59

Zinnov

JANUARY 10, 2024

Now, even as we catch our breath from 2023’s relentless pace of change, the heat is already turning up in 2024. If you thought last year was groundbreaking, wait – the trends poised to unfold in 2024 promise genuine business transformation. Bn by 2024, up 30% annually over the next five years). Where could pitfalls emerge?

Cybersecurity 59

Cybersecurity Software Engineering Automation 59

Perficient Digital Transformation

MARCH 1, 2024

In a dynamic digital landscape, choosing the right provider among the Adobe services landscape is paramount for businesses seeking to maximize their Adobe investments. Forrester published The Adobe Services Landscape, Q1 2024 report to help B2C marketing executives investigate potential partners.

Right-Sizing 115

Right-Sizing Service Manufacturing Healthcare 115

SEBPO

APRIL 5, 2024

BLOG How To Confidently Implement Automation Solutions April 5, 2024 One of 2024’s hottest topics has been how to harness the combined power of automation and human expertise effectively. While this might be a new question to some, SEBPO has honed this approach for many clients over the last several years.

Automation 52

Automation Outsourcing Sourcing Customer Support 52

Perficient Digital Transformation

FEBRUARY 27, 2024

This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Digitizing functional processes can lead to significant cost savings and efficiency gains.

Insurance 52

Insurance Streamline Operations Analytics Efficiency 52

Perficient Digital Transformation

FEBRUARY 14, 2024

Fueled by technological advancements including 5G, generative AI, and cloud computing, the communications, media, and technology (CMT) industry is poised for significant growth and disruption in 2024. “ORAN or OpenRAN,” with its decoupling of infrastructure from the service layer, fosters a new era of open ecosystems.

Automation 52

Automation Customer Service Service Management 52

The Hackett Group

FEBRUARY 13, 2024

Finance leaders will also need to do more with less operationally in 2024 because they expect to see a 5% increase in finance workloads and a slight decrease in staffing and operating budget, The Hackett Group ® found. Digital transformation remains a top five priority for finance in 2024, the research found.

Finance 59

Finance Reduced Costs Robotics Process Automation Research 59

V-Soft Consulting

MARCH 8, 2024

The Value of Robotic Process Automation Robotic Process Automation ( RPA ) helps automate processes, allowing early adopters in service delivery and GBS (Global Business Services) to achieve cost efficiencies and create more nimble and competitive businesses.

Robotics Process Automation 52

Robotics Process Automation Automation Global Business Services Efficiency 52

Perficient Digital Transformation

MARCH 1, 2024

Here are the details of the significant features being introduced by Oracle this month with “ Oracle’s March 2024 EPM Cloud Platform update ” as part of their monthly updates. EPM Automate Previously simulateConcurrentUsage EPM Automate command and REST API were used to test the performance of the Adhoc grids in native mode.

Jobbing 52

Jobbing Automation Sourcing Out-Tasking 52

Customer Serv Outsource Smarter

DECEMBER 5, 2023

As we bid farewell to 2023 — a year marked by economic fluctuations, workforce scarcity, and increased automation — we can’t help but look forward to what 2024 holds. If the past few years have shown us anything, it’s that change is the only constant in the business process outsourcing (BPO) world.

BPO 52

BPO Customer Service Business Process Outsourcing Service 52

Perficient Digital Transformation

MARCH 19, 2024

Our experts are closely monitoring nine healthcare trends that are shaping industry leaders’ strategies in 2024. That open dialog and collaborative approach can create powerful change advocates who rally the adoption of digital investments, such as smart automation , trusted data , and connected experiences.

Healthcare 52

Healthcare Insurance Cybersecurity Collaborations 52

Zinnov

MARCH 21, 2024

As we step into 2024, navigating these workforce changes requires CXOs to have sharp foresight into evolving talent expectations and models. Here are 5 key talent trends CXOs must closely watch out for in 2024 to future-proof their organization’s talent strategy : 1. India's Global Leap Why set up GCCs in India Read the blog 3.

Flexibility 52

Flexibility Analytics Cybersecurity Global Hiring 52

Zinnov

MARCH 3, 2024

As the Intelligent Automation (IA) sector experiences rapid growth, the Private Equity (PE) landscape is ripe for investment, offering a unique blend of technological innovation and market potential. VCs have benefited from investing in Intelligent Automation due to its value delivery through technological innovation.

Automation 52

Automation Healthcare Robotics Process Automation Retail 52

Perficient Digital Transformation

JANUARY 4, 2024

As we step into 2024, the transformative impact of Artificial Intelligence (AI) and generative AI on enterprise-level organizations has reshaped the business landscape in profound ways. According to Forrester, “These are the business scenarios that buyers most frequently seek and expect AI services providers to address.”

Service 72

Service Pharmaceuticals Engineering Efficiency 72

Everest Group

DECEMBER 8, 2023

The Everest Group 2024 Key Issues Study reveals revenue growth and cost optimization as the top-most business priorities of enterprise executives for the coming year. DALLAS, December 8, 2023 — 2024 will be the year of doing more with less, according to the results of the Everest Group 2024 Key Issues Study of enterprise executives.

Analytics 52

Analytics Cybersecurity Offshoring Research 52

Everest Group

JANUARY 18, 2024

DALLAS, January 18, 2024 — If chief information officers (CIOs) have their way in 2024, expect to see more enterprises making adoption of generative artificial intelligence (gen AI) a strategic priority with an aim to move past small pilots to scaled implementations. is a WBENC-certified woman-owned business.

Research 65

Research Government Retail Healthcare 65

Zinnov

FEBRUARY 6, 2024

In this article, we summarize the key advice KSV shared for leaders planning their growth strategies for GCCs (Global Capability Center) in 2024: AI will Enhance Productivity, Not Take Jobs The advent of Generative AI and other emerging technologies has initially sparked fears of job losses. Invest, invest, invest in leadership. ”

Jobbing 52

Jobbing Collaborations Automation Engineering 52

Zinnov

FEBRUARY 6, 2024

In this article, we summarize the key advice KSV shared for Global Capability Center (GCC) leaders planning their growth strategies for 2024: AI will Enhance Productivity, Not Take Jobs The advent of Generative AI and other emerging technologies has initially sparked fears of job losses. Invest, invest, invest in leadership. ”

Jobbing 52

Jobbing Collaborations Automation Engineering 52

Premier BPO

FEBRUARY 5, 2024

employment report [1] was surprising to many experts: robust hiring continued in many sectors, especially with strength in healthcare and professional services. A recent report [2] from the professional services consulting firm RSM U.S. The January U.S. underscores a profound shift in workforce dynamics.

Outsourcing 52

Outsourcing Co-Sourcing BPO Reduced Overhead 52

Zinnov

DECEMBER 7, 2023

The Indian ER&D GCC Advantage Leveraging Talent and Technology for Innovation Read Here What Does This Mean for 2024 Outlook? As we enter 2024, enterprises are adopting prudent strategies that align budgets with the macroeconomic reality. Senior-level roles prioritize internal talent development.

Jobbing 64

Jobbing Retail Offshoring Software 64

Premier BPO

FEBRUARY 5, 2024

employment report [1] was surprising to many experts: robust hiring continued in many sectors, especially with strength in healthcare and professional services. A recent report [2] from the professional services consulting firm RSM U.S. The January U.S. underscores a profound shift in workforce dynamics. References 1. RSM Survey 3.

Outsourcing 52

Outsourcing Co-Sourcing BPO Reduced Overhead 52

Everest Group

OCTOBER 20, 2023

The global services industry’s confidence waned in 2023 after a banner post-pandemic year. Participate in the Key Issues Survey 2024 to better understand the current thinking of industry leaders across the globe. a: Talent demand across select countries for delivery of IT services indexed to January 2022 (Jan 2022 = 100) Exhibit 2.

Service 59

Service Offshoring Global Business Services Information Technology 59

Amzur

JUNE 7, 2023

As we step into 2023-2024, it becomes crucial for CFOs to stay ahead of the curve by embracing emerging trends and understanding the shifting priorities that will shape the financial landscape. Technology and Automation Technology empowers CFOs with data-driven insights that were previously inaccessible or time-consuming to obtain.

Finance 52

Finance E-Commerce Analytics Risk Management 52

Everest Group

MARCH 22, 2024

LIVE WEBINAR Analyzing the EU AI Act Impact for Global Businesses April 18, 2024 | 10:30 a.m. BST | 11:30 a.m. CEST | 12:30 p.m. EEST | 3:00 p.m. IST Regulation in the AI space is about to change significantly with the introduction of the EU AI Act. How will this new legislation affect enterprises in the EU and beyond?

Regulations 69

Regulations Automation Service Management 69

SEBPO

JANUARY 31, 2024

BLOG Cracking the Code: How Outsourcing Transforms Data Solutions January 31, 2024 Data is the key to unlocking valuable insights, driving innovation, correcting costly errors, and making informed decisions that shape the future of your business. Δ Want more insights? Check out the rest of our articles here!

Outsourcing 98

Outsourcing Out-Tasking Efficiency Flexibility 98

Zinnov

MARCH 8, 2023

Automation proved to be an effective tool during the pandemic helping companies become and remain resilient. Along with Automation, companies are also investing in other modern technologies such as Blockchain, Quantum Computing, and the Metaverse which is propelling them into the next phase of digital transformation – DT 2.0.

Automation 59

Automation E-Commerce Robotics Process Automation Analytics 59

Go4Customer

SEPTEMBER 24, 2021

Chatbot services are among those AI innovations helping businesses save time and money while delivering utmost customer satisfaction. Many customer support jobs get automated with the help of AI technologies; chatbots are one of them. However, it?s s emerging as the future of customer support. As a resul.

Service 75

Service Customer Support Jobbing Automation 75