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Hackett Research: Inflation, Geopolitical Unrest, Other Factors Drive Up Operational Costs of Finance for the First Time in Decades

The Hackett Group

Miami, FL — July 13, 2023 — For the first time in decades, most finance organizations experienced a significant increase in operating costs in 2023, driven by inflationary pressures, geopolitical unrest and other uncertainty factors, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

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Hackett: Procurement Operating Costs Increase For the First Time in a Decade

The Hackett Group

Despite increases in year-on-year operating costs, Digital World Class procurement organizations excel at cost optimization compared to typical organizations, The Hackett Group ® found. They now operate at 21% lower cost than their peers and have 32% fewer staff. Digital World Class Procurement Orgs Drive 2.4X

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Hackett: 2023 Brings Increasing Cost for HR But Greater Business Impact

The Hackett Group

Miami, FL — September 28, 2023 — Human resources (HR) operating costs increased significantly in 2023, with key contributors being wage inflation and high turnover rates, according to new Digital World Class ® HR research from The Hackett Group , Inc. NASDAQ: HCKT).

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IBM named a Leader in The Forrester Wave™: Digital Process Automation Software, Q4 2023

IBM Services

Forrester Research just released “The Forrester Wave™: Digital Process Automation Software, Q4 2023: The 15 Providers That Matter Most And How They Stack Up” by Craig Le Clair with Glenn O’Donnell, Renee Taylor-Huot, Lok Sze Sung, Audrey Lynch, and Kara Hartig and IBM is proud to be recognized as a Leader.

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Property and Casualty (P&C) Insurance BPS PEAK Matrix® Assessment 2023

Everest Group

Property and Casualty (P&C) Insurance BPS Enterprises have been increasingly turning to P&C insurance BPS providers during the recession to address elevated operating costs resulting from heightened inflation, which has led to increased claims expenses and rate adjustments for various P&C products.

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The hidden costs of hiring (2023 stats)

Influx

Whether you’re launching earlier for the holiday season, scaling customer support, or looking to clear the backlog, understanding the costs of hiring and outsourcing is a big factor in the decision making process. We’ve curated a list of 2023 stats on the cost of hiring customer support that will help you make the right choice.

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Data Annotation and Labeling (DAL) Solutions for AI/ML PEAK Matrix® Assessment 2024

Everest Group

With the emergence of generative AI / Large Language Models (LLMs), enterprises worldwide are swiftly adopting AI to unlock new revenue streams, reduce operating costs, enhance user experiences, and gain significant industry differentiation.