Offshore India Data Entry

SEPTEMBER 19, 2023

Data entry plays a vital role for retailers by capturing and organizing key operational and customer information. Common Data Points Tracked by Retailers Customer profiles – Names, addresses, purchase history, etc. Retailers seeking to streamline operations through data-driven decisions should consider outsourcing options.

Data Entry 52

Data Entry Retail Outsourcing BPO 52

IBM Business Partners

JUNE 30, 2023

Today’s consumers want to know that retailers and brands are aligned with their values. So, while retailers can—and must—use technology as their differentiator, to win the lion’s share of consumer hearts, retail leaders must deliver on promises and purpose. Checking all these boxes is no small feat.

Retail 66

Retail Order Management Streamline Operations Flexibility 66

Everest Group

JULY 13, 2023

Generative Artificial Intelligence (GAI) can transform multiple facets of retail and consumer packaged goods (CPG) industries, from product development and digital commerce to sales and marketing, supply chain, and in-store operations. Explore GAI’s exciting future in this blog. Contact us to speak to an analyst on this topic.

Retail 52

Retail Inventory Management Sales Streamline Operations 52

Perficient Digital Transformation

OCTOBER 5, 2021

In this episode, Kim talks with John Gregory, Global Head of Industry – Retail at Spotify, about how traditional retailers can get unstuck and how the key to staying ahead is a lot more than digital adoption. Meet our Guest. Listen Now. Subscribe Where You Listen. Apple | Spotify | Amazon | Google | Stitcher.

Retail 69

Retail Collaborations Research Marketing 69

IBM Services

JANUARY 16, 2022

As the retail industry continues to navigate fallout from the pandemic, many organizations have turned to digital transformation to support the challenges of supply, demand and logistics. This has been critical to help navigate the unprecedented volatility and has accelerated the vision of supply chain executives by 5 to 10 years.

Retail 62

Retail Reduced Overhead Order Management Finance 62

Infosys Consulting

APRIL 4, 2023

In this post-COVID landscape, gravitating towards a customer-centric approach requires fashion brands and retailers to consistently provide a holistic experience, regardless of channel the consumer uses to interact with products, while adapting to rapid changes in consumer preferences. How can SAP’s newest solutions enable this?

Retail 52

Retail Right-Sizing Sourcing Design 52

IBM Services

JANUARY 6, 2022

As the retail industry continues to navigate fallout from the pandemic, meeting immediate supply, demand and logistics challenges has forced supply chain executives to significantly accelerate their digital transformation strategies. Rethinking the omnichannel customer experience.

Retail 55

Retail Reduced Overhead Finance Order Management 55

IBM Services

APRIL 16, 2024

Through the implementation of generative AI we are able to expand our knowledge to many individuals easily, quickly and efficiently becoming a resource. Our partnership with IBM facilitates the delivery of scalable solutions, rapidly implementable by organizations.

Retail 84

Retail Call Center Analytics Efficiency 84

TTEC

APRIL 20, 2022

Image: Type: Podcast Episodes Podcast Embed Code: HTML Override Type: Content Enable Social: Topics: Customer Experience Strategy Body: Retail is an industry in constant evolution. Key takeaways: Retail brands are struggling to balance experience versus cost and efficiency versus issue resolution. Transcript. Jon Stough : Hello.

Retail 52

Retail Call Center Efficiency Reduced Costs 52

Perficient Digital Transformation

JANUARY 25, 2024

Justin Racine, Principal of Unified Commerce recently attended the National Retail Federation’s (NRF) Big Show in New York City. Every year, NRF brings industry leaders and innovators together to dive into the latest trends and technologies shaping the future of retail.

Retail 52

Retail 52

IBM Services

OCTOBER 1, 2021

Retail apparel performance overview . In the apparel industry average price growth has been a relatively low -2.9%, but during the pandemic, year-over-year growth dropped to -12%. What does it take for retailers to win in these fast-changing and challenging global conditions? Highlights of our talk follow.

Retail 40

Retail E-Commerce Sales Management 40

Everest Group

MAY 9, 2024

The paradigm shifts toward delivering meaningful and tangible outcomes go beyond the conventional and transactional metrics that have historically dominated the Customer Experience Management (CXM) industry. Building trust is central to this collaboration.

Service 59

Service Collaborations Outsourcing Services Contracting 59

Everest Group

FEBRUARY 16, 2024

Financial Crime and Compliance (FCC) Operations Services The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry.

Co-Sourcing 69

Co-Sourcing Banking Service Advisory 69

Perficient Digital Transformation

JUNE 29, 2022

In this episode, Kim talks with Ron Thurston – Author of the book “Retail Pride” and Host of the podcast “Retail in America” and John Gregory, Global Head of Industry for Retail at Spotify to talk about what it means to be a front-line worker in retail today and how that cohort can be tapped for deeper and more meaningful organizational innovation.

Retail 64

Retail Advisory Sales Collaborations 64

SEBPO

FEBRUARY 10, 2023

This March 5th through 7th, SEBPO’s Todd Handy and Brett Dunlop are headed to the 13th annual Borrell Miami conference, joining forces with hundreds of other advertising executives and industry leaders. We can’t wait to share our insights into the “Brave New World” of today’s media industry.

Retail 98

Retail Accounting Outsourcing Marketing 98

Perficient Digital Transformation

MAY 15, 2023

Products purchased in-store were often reduced to an item on a receipt, and the only review a retailer received was if the customer needed to return the item. For the retail industry, this technological advancement has ironically used digital transformation to improve the physical store experience.

Retail 64

Retail Order Management Sales Accounting 64

Everest Group

MARCH 11, 2024

Contents: This report features detailed assessments, including strengths and limitations, of 23 providers that focus on IT transformation services in the CPG industry. Each provider profile offers a comprehensive picture of its service focus, key Intellectual Property (IP) / solutions, domain investments, and case studies.

Service 59

Service Retail Manufacturing Banking 59

Everest Group

APRIL 15, 2024

The integration of immersive technologies across sectors such as Banking, Financial Services, and Insurance, manufacturing, retail, education, gaming, healthcare, hi-tech, and entertainment is reshaping consumer behaviors and creating new opportunities for engaging experiences.

Service 59

Service Manufacturing Retail Insurance 59

Transperfect

SEPTEMBER 17, 2021

E-commerce is a fast-paced, ever-evolving industry. Gaining insights into trends can be tricky, especially when they’re so quick to change. Based on our research, here are some of the top e-commerce insights in 2021 and how your company can capitalize on them. Contact us today to learn how our experts can help.

E-Commerce 91

E-Commerce Inventory Management Retail Sales 91

Premier BPO

SEPTEMBER 8, 2023

SOCAP Fall 2023: What to Expect This Symposium SOCAP is back again, this time celebrating its 50th Anniversary under the banner: Celebrating our past, embracing our future. Director, Customer Experience Ascena Retail (Ann Taylor, LOFT & Lane Bryant).

Co-Sourcing 52

Co-Sourcing BPO Retail Advisory 52

Perficient Digital Transformation

OCTOBER 8, 2021

In the Now Tech: Data Management Service Providers, Q4 2021 report, Forrester defines data management service providers as: “Service firms that provide talent, technology, and best practices through strategy and deployment partnerships in order to improve an enterprise’s use of data management to drive insights and business results.”.

Managed Services 119

Managed Services Management Service Government 119

Groove Technology

MAY 15, 2023

We’ve carved a niche for ourselves by providing top-tier MuleSoft solutions, tailored specifically to the needs of retail businesses. In-Depth Knowledge and Robust Solutions Our team possesses an in-depth understanding of the retail industry and the unique challenges it faces.

Outsourcing 100

Outsourcing Retail Collaborations Labor Costs 100

Perficient Digital Transformation

APRIL 14, 2023

Subscribe Where You Listen Apple | Spotify | Amazon | Google | Stitcher Meet our Guest Justin is a Director of Digital Strategy and Innovation at Perficient with a focus on mar-tech, automotive, loyalty and overall digital strategy. Meet the Hosts Jim Hertzfeld is a Principal and Chief Digital Strategist for Perficient.

Retail 64

Retail Insurance Manufacturing Healthcare 64

Everest Group

OCTOBER 24, 2023

Industry-specific cloud offerings, AI-backed cloud solutions, cloud sustainability, and product-centric operations are also gaining traction. There is a cautious approach to adoption due to the current economic headwinds, prompting enterprises to scrutinize their cloud modernization spend and focus on cloud operations.

Service 64

Service Retail Information Technology Marketing 64

Everest Group

MAY 16, 2024

Read on for insights into the research. Geographies such as Latin America (LATAM) and Asia-Pacific (APAC) and industry segments such as retail and CPG , healthcare , and travel and logistics are witnessing a recent surge in FAO demand, indicating increasing openness to leverage third-party support for F&A operations.

Service 64

Service Advisory Finance Accounting 64

Perficient Digital Transformation

APRIL 20, 2022

Recently, in honor of International Women’s Month, Perficient hosted a roundtable “Mastering Manufacturing with Experts”, with female manufacturing experts to discuss top trends in the manufacturing industry. All industries experienced some form of “great resignation”, making it difficult to find and retain good talent.

Manufacturing 117

Manufacturing Retail Marketing Management 117

Perficient Digital Transformation

JULY 5, 2022

Meet our Guest. Novella Green is the Global Retail Category Development Officer at Spotify where he leads the retail vertical that supports efforts with key strategic partners in this industry sector. Apple | Spotify | Amazon | Google | Stitcher. Meet the Hosts.

Retail 52

Retail Collaborations Research Marketing 52

Perficient Digital Transformation

JULY 15, 2022

Data analytics is not about tools, rather, it is about your ability to spot patterns in data and transform raw data into actionable insights. It is easier to interconnect information and insights in the form of graphics than text or numbers. To gain intricate insights like above, we use data visualization. Proper title.

Retail 64

Retail Analytics Banking Sales 64

IBM Services

NOVEMBER 30, 2023

While staying focused on mitigating our current and future contributions to climate change is crucial, we cannot ignore the dire impacts of existing climate hazards. In retail, for example, use future flood risk predictions to inform store location planning, raw material procurement, and inventory supply chain logistics.

Insurance 92

Insurance Retail Efficiency Management 92

Perficient Digital Transformation

JANUARY 2, 2024

Our Envision Framework is an approach that helps businesses seamlessly and successfully transition from strategy to execution. During Insights, we discover the demands of the market, the needs of your business, and the state of your organization’s operations and technical systems. I know, it sounds like a stretch but let me explain.

Research 104

Research Marketing Out-Tasking Retail 104

Groove Technology

DECEMBER 14, 2022

Tech industry executives are being inspired to develop mobile apps by the fast rising acceptance rate of digitally first enterprise mobility solutions. By looking at the most recent developments influencing the mobile scene and popular programming languages, you can obtain useful insight into the development of mobile apps from this article.

Retail 130

Retail Design Marketing Banking 130

Zinnov

AUGUST 22, 2023

This shift offers an unprecedented opportunity for businesses within the CleanTech industry, a sector projected to reach a staggering USD 380-400 Bn by 2030. Despite a transition towards cleaner fuels, 85% of our energy consumption still hinges on Oil, Coal, and Natural Gases.

Co-Sourcing 52

Co-Sourcing Retail Software Manufacturing 52

IBM Services

JANUARY 30, 2024

Sometimes, we can look to others who have gone before us for inspiration and examples to help shape our vision for success. And, when we work with partners that have “been there, done that,” we can accelerate our success, taking our vision to a mission to reality.

E-Commerce 77

E-Commerce Analytics Manufacturing Flexibility 77

Blue Ocean

NOVEMBER 13, 2023

Keep your finger on the pulse of the industry. The quickest way to get re-inspired is by getting a finger on the pulse of current news and customer service trends in the industry. The Total Experience Strategy for Better Retail Digital Interactions Not in retail? How are other customer experience leaders delivering?

Customer Service 59

Customer Service Retail Analytics Service 59

Premier BPO

SEPTEMBER 21, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. The sessions are filled with expert insights, community summits, networking opportunities, and transformative tips from industry pros and trailblazers.

BPO 52

BPO Co-Sourcing Collaborations Customer Service 52

IBM Services

FEBRUARY 23, 2024

Predictive analytics integrates with NLP, ML and DL to enhance decision-making capabilities, extract insights, and use historical data to forecast future behavior, preferences and trends. Organizations across industries increasingly benefit from sophisticated automation that better handles complex queries and predicts user needs.

Healthcare 102

Healthcare Customer Service Analytics E-Commerce 102

Everest Group

JULY 17, 2023

Lines of business such as cards and payments and retail banking are growing significantly. Providers are differentiating themselves by offering as-a-service models and focusing on digital transformation solutions by leveraging analytics, automation, and AI, combined with industry expertise and an advisory-led approach.

Banking 52

Banking Service Advisory Finance 52