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How Digital Transformation Is Ushering In A New Era For Banking & Finance?

31 West

With some embracing the idea of outsourced IT help desk Services to third parties, it comes as no surprise that the banking and finance sector embrace the digital transformation. On that note, here’s a full rundown of the impact of digital transformation on the banking and finance industry. What is Digital Transformation?

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Sample Pricing for Outsourced Call Center Teams

Magellan Solutions

Imagine having a dedicated team of trained agents to handle all customer inquiries and support, representing your brand professionally and cost-effectively. From flexible, pay-per-use options to dedicated agent teams, a suitable pricing model can align with your business needs and budget.

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Unveiling the Hidden Gem of South America – Chile: A Country of Diversity and Culture

CGS Inc

While most people think of agriculture, finance, mining, and tourism as top industries in Chile, the customer support and business process outsourcing (BPO) industry is a hidden gem that world class brands are leveraging today for competitive advantage.

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Types of Outsourcing: Which Is Right for Your Business?

Magellan Solutions

Examples of hybrid outsourcing: Combining onshore and offshore resources Key advantages of hybrid outsourcing: Flexibility Risk mitigation Access to specialized expertise Moreover, the onshore and offshore aspects can cooperate to manage risks, ensure smooth integration, and offer extensive oversight and control over crucial business operations.

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Down-to-Earth Reasons for Banks to Go for Cloud and Cloud Automation

Automation Anywhere

Within a few short weeks, the scalability, resilience, flexibility, and accessibility of cloud looked a lot more attractive, as banks sought to manage uncertainty and pivot to a different operating model.” Accenture says their clients were able to cut their operational costs by up to 20% by moving to the cloud.

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Time for a data center refresh? Get ahead of the growing digital landscape with a modern data center strategy

IBM Services

Regulated cloud costs Too often, organizations overprovision resources in case there’s a spike in demand to make sure their applications perform. But the cost of running inefficient workloads is often more than expected. This flexibility and efficiency give you the balance needed to meet ever-changing business demands.

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7 Popular Business Process Outsourcing Trends

Pure Moderation

Much of the drivers of the business process outsourcing industry’s economic success has to do with organisations putting a primer on improving efficiency, lowering operational costs, and becoming more scalable and agile. This shift would have initially been challenging because outsourcing services were traditionally done on-site.