CGS Inc

OCTOBER 3, 2023

While most people think of agriculture, finance, mining, and tourism as top industries in Chile, the customer support and business process outsourcing (BPO) industry is a hidden gem that world class brands are leveraging today for competitive advantage.

Business Process Outsourcing 52

Business Process Outsourcing BPO Nearshoring Outsourcing 52

NoonDalton

JULY 31, 2023

By taking on roles ranging from customer support and technical assistance to finance, accounting, and human resources, BPOs not only streamline operations but also significantly cut costs, enabling companies to concentrate on their core functions.

BPO 52

BPO Robotics Process Automation Business Process Outsourcing Outsourcing 52

Magellan Solutions

MAY 6, 2024

Examples of hybrid outsourcing: Combining onshore and offshore resources Key advantages of hybrid outsourcing: Flexibility Risk mitigation Access to specialized expertise Moreover, the onshore and offshore aspects can cooperate to manage risks, ensure smooth integration, and offer extensive oversight and control over crucial business operations.

Outsourcing 52

Outsourcing Offshoring Nearshoring Human Resources 52

NoonDalton

SEPTEMBER 25, 2023

On paper, offshore labor hire seems like a golden ticket to streamlined operations and enhanced profitability. Companies, especially those in developed nations, are enticed by the prospect of accessing skilled professionals from countries where the cost of living, and consequently wages, are lower.

Offshoring 52

Offshoring Right-Sizing Collaborations Nearshoring 52

Zinnov

OCTOBER 20, 2023

Shared Service Centers is a well-established model that revolves around the centralization of specific business functions, such as HR, Finance, IT, or Customer Service, within an organization. Each office independently manages HR, finance, and IT functions, resulting in duplicated efforts and inefficiencies.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

IBM Services

NOVEMBER 22, 2023

With ERP reporting tools, organizations can customize reporting across many different functions, such as finance, inventory, procurement and human resources and be able to calculate it depending on what matters most to the organization. Platforms such as customer relationship management (CRM) can simply be integrated into the ERP system.

Out-Tasking 68

Out-Tasking Data Entry Software Robotics Process Automation 68