External Service Provider Finance Flexibility Operational Costs 
Pure Moderation
DECEMBER 15, 2022
Much of the drivers of the business process outsourcing industry’s economic success has to do with organisations putting a primer on improving efficiency, lowering operational costs, and becoming more scalable and agile. This shift would have initially been challenging because outsourcing services were traditionally done on-site.
NoonDalton
OCTOBER 9, 2023
Today, AI is not just an auxiliary tool for boosting efficiency but a foundational component that is reshaping how businesses operate, compete, and innovate. Amidst AI’s burgeoning role in direct operations, there has been a parallel shift in outsourcing practices. The advent of AI has shifted this paradigm significantly.
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