31 West

JANUARY 25, 2023

Today, we will be discussing two customer service solutions – Zendesk and Autotask. You can employ these solutions regardless of having an in-house service team or you working with an outsourced IT service desk company. Zendesk is a company that offers a host of CRM solutions that revolve around customer service.

Right-Sizing 130

Right-Sizing Customer Service Customer Support Flexibility 130

Groove Technology

JUNE 8, 2023

Introduction In today's technology-driven world, businesses seek advanced web solutions to stay ahead of their competition. Productivity: The framework offers a range of built-in features and tools that make development faster and more efficient. One such framework that has gained immense popularity in recent years is ASP.NET.

E-Commerce 130

E-Commerce Software Design Order Management 130

Groove Technology

JUNE 14, 2023

With its rich set of tools and libraries, ASP.NET offers a comprehensive solution for creating dynamic websites and web applications. In this article, we will explore the world of ASP.NET solutions, delve into the intricacies of ASP.NET development, and highlight the benefits of using this framework for software development.

E-Commerce 100

E-Commerce Healthcare Inventory Management Government 100

31 West

JANUARY 23, 2023

While most ITSM systems feature an exciting range of automation tools and share some standard functions, they might vary in terms of features, integration, customer support, pricing plan, etc. In this post, we have reviewed the two most popular help desk software solutions – ZenDesk and SysAid. What is ZenDesk?

Out-Tasking 130

Out-Tasking Automation Software Right-Sizing 130

Everest Group

NOVEMBER 10, 2023

Organizations across various industries are increasingly embracing low-code solutions to streamline their application development processes and enhance operational agility. Looking ahead, low-code technology’s influence will expand beyond internal applications to include customer-facing solutions and seamless integrations.

Insurance 105

Insurance Finance Healthcare Information Technology 105

3Pillar Global

MARCH 14, 2024

What do healthcare systems get wrong about digital solutions? If there’s a fundamental problem healthcare systems face when building and updating their digital solutions, it’s this: focusing on features and capabilities, not the outcome it will drive for patients or members.

Healthcare 98

Healthcare Reduced Overhead Insurance Right-Sizing 98

V-Soft Consulting

FEBRUARY 16, 2024

In a business world fueled by speed and efficiency, solutions that empower employees and customers while streamlining service delivery are paramount. Discover how these innovative solutions can revolutionize your service delivery and contribute to your business success.

Efficiency 96

Efficiency Service Customer Support Management 96

Amzur

JANUARY 31, 2024

Introduction As technology continues to advance at a rapid pace, businesses across the globe are constantly seeking innovative solutions to streamline their operations and stay ahead of the competition. In this blog, we will explore the key features and enhancements that NetSuite is bringing to the table in its 2024.1

Data Entry 103

Data Entry Finance Out-Tasking Analytics 103

IBM Services

MARCH 27, 2024

As AI technology advances, the need for high-performance, cost-effective and easily deployable solutions reached unprecedented levels. IBM ® collaborated with MicroStream to integrate the IBM WebSphere ® Liberty InstantOn feature within EclipseStore. Java is 1000 times faster than today’s database systems.

Infrastructure Costs 100

Infrastructure Costs Automation Engineering Software 100

Magellan Solutions

AUGUST 17, 2023

Content creators look for advanced and practical solutions to streamline their editing workflows. The demand for advanced features drives the development of sophisticated editing tools. Superior AI Video Editing Tools Wondershare Wondershare is a powerful AI video editor with various editing features.

Out-Tasking 98

Out-Tasking Automation Time Savings Collaborations 98

Everest Group

APRIL 22, 2024

Unlike their large counterparts, which have the resources to build complex solutions with extensive customization, the majority of SMBs seek packaged solutions, including preconfigured industry solutions, to transform their processes and experiences. SAP mid-market customers have distinct priorities compared to large clients.

Marketing 59

Marketing Service Manufacturing Efficiency 59

Perficient Digital Transformation

JUNE 30, 2023

Built on a lean, Angular-based JavaScript storefront, it harnesses the power of cutting-edge technologies for headless commerce, allowing it to amplify the inherent advantages of a headless architecture, offering businesses a highly customizable, performance-centric, and accessible solution for e-commerce.

E-Commerce 105

E-Commerce Design Marketing Efficiency 105

Magellan Solutions

AUGUST 4, 2023

It happens by configuring their features to meet specific requirements. Its features are: Real-time collaboration File sharing Task assignment Progress-tracking features It allows teams to organize discussions, brainstorm ideas, and make decisions. It provides unique features like intelligent work prioritization.

Out-Tasking 98

Out-Tasking Data Entry Time Savings Jobbing 98

Perficient Digital Transformation

APRIL 10, 2024

Businesses are ditching monolithic platforms and embracing the freedom to mix and match best-of-breed solutions to create unique and engaging shopping experiences using MACH and Composable architecture. The winds of change are blowing in the world of commerce, and composable architecture is taking center stage.

Flexibility 59

Flexibility E-Commerce Analytics Accounting 59

IBM Services

OCTOBER 30, 2023

Businesses rely heavily on monitoring solutions to ensure the optimal performance and availability of their applications. While features and capabilities are important to evaluate, it’s also important to consider pricing to ensure the right solution that will meet your needs.

Right-Sizing 76

Right-Sizing Flexibility Service Automation 76

Perficient Digital Transformation

JUNE 15, 2023

Martin Miles wrote the definitive guide to everything related to planning and executing a Sitecore upgrade , but in the end, you’ll spend a lot of time and money to end up back where you started: The same solution just running on a later version of Sitecore. You’ll end up with the same content author experience.

Accounting 96

Accounting Efficiency Analytics Service 96

IBM Services

FEBRUARY 2, 2024

Once you reach a critical mass of traffic and start getting concerned about the performance and reliability of what you’re delivering, it’s time to consider a managed DNS solution. Yet underneath these table-stakes features, you’ll find some significant differences. They all charge based on usage.

Management 94

Management Jobbing Automation Service 94

IBM Services

APRIL 10, 2024

The reality is that application landscapes are complex, and they challenge enterprises to maintain and modernize existing infrastructure, while delivering new cloud-native features. How quickly can features be introduced into the market (from concept to production) and beat the competition? trillion in 2022.

Software 95

Software Efficiency Flexibility Reduced Costs 95

Perficient Digital Transformation

NOVEMBER 13, 2023

And what better to help judge your user engagement with an AI than Optimizely’s Feature Experimentation! Here’s Feature Experimentation to help with that! ” Now as you introduce AI into your applications, you can see how both Feature Flagging and Feature Experimentation can help you evaluate your approach to AI.

Customer Service 110

Customer Service Service Software 110

Perficient Digital Transformation

OCTOBER 27, 2023

This integrated solution offers stability and continuous evolution, safeguarding against any risk of abandonment. It provides a robust foundation for e-commerce endeavors, equipped with out-of-the-box features for both domestic and commercial applications. At Perficient, we made a significant investment in our Accelerator.

E-Commerce 105

E-Commerce Time Savings Streamline Operations Flexibility 105

Perficient Digital Transformation

APRIL 15, 2024

In this series, we’ll explore what sets Shopify Plus apart, its key features and benefits, and why it’s the go-to choice for enterprise businesses worldwide. We tailor solutions to your unique objectives, covering B2B, B2C, and enterprise solutions. Don’t let outdated commerce solutions hold your business back.

E-Commerce 52

E-Commerce Sales Flexibility Finance 52

IBM Services

NOVEMBER 14, 2023

One solution that is making waves in this landscape is “Wazi as a Service.” This unique feature makes it 15 times faster, ensuring swift and efficient application development. How IBM Cloud Financial Service Framework help in industry solutions? How does Wazi as Service help drive modernization?

Service 100

Service Regulations Automation Banking 100

Everest Group

APRIL 11, 2024

Live webinar AI-driven Sourcing: Discover the Best-in-Class Features in Autonomous Sourcing Tools April 11, 2024 | 9 a.m. What are the best-in-class features and functions to look for in an autonomous sourcing tool? CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. What questions will the webinar answer for the participants?

Sourcing 52

Sourcing Outsourcing Automation Efficiency 52

Everest Group

NOVEMBER 16, 2023

AI technology providers are those that develop and integrate Artificial Intelligence (AI) as a central component in their products and solutions. “As Almost 50% of the technology providers in this list offer applied AI solutions. Software-first: These providers develop and provide software-based AI solutions as their primary offering.

Marketing 144

Marketing Research Software Engineering 144

Everest Group

APRIL 26, 2024

Discover the three emerging customer engagement layers in these platforms, the readiness of enterprises to adopt the latest solutions, and the factors to consider when selecting customer engagement technology in this blog. Commercial technology players are swiftly rolling out highly tailored solutions in the life sciences industry.

Pharmaceuticals 64

Pharmaceuticals Analytics Sourcing Healthcare 64

Perficient Digital Transformation

DECEMBER 21, 2023

As these organizations look to move to an omni-channel cloud-based solution it is important to understand the options available when choosing a path forward. However, the more complex the requirements, the less likely it is that a COTS solution is going to come out-of-the box meeting their business needs.

Software 52

Software Flexibility Management Customer Support 52

Perficient Digital Transformation

MAY 1, 2024

The new features and enhancements offer opportunities for efficiency, security, and insights. Review the full set of release notes , or contact the Health Cloud experts at Perficient and let us guide you to a more efficient healthcare technology solution!

Healthcare 59

Healthcare Efficiency Collaborations Management 59

Everest Group

FEBRUARY 27, 2024

live webinar Decoding Supplier Relationship Management Technologies: What Are the Best-in-Class Functionalities and Features? In this webinar, our analysts will unpack how enterprises can better understand the supplier relationship management (SRM) technology landscape and highlight the best-in-class functionalities and features.

Management 52

Management Outsourcing Sourcing Efficiency 52

Perficient Digital Transformation

NOVEMBER 30, 2023

X-ray is a suitable choice for larger teams already using Jira , offering seamless integration and a comprehensive testing solution. For Small Teams: TestLink Key Features: Affordability Reasoning: TestLink is a budget-friendly option, making it well-suited for small and medium-sized teams with budget constraints.

Automation 52

Automation Sourcing Flexibility Collaborations 52

Perficient Digital Transformation

MARCH 14, 2024

We team up with our industry and solution experts to build complex enterprise ecosystems for our clients, and through our commitment to building authentic relationships with clients and partners, we foster collaboration and trust that lead to sustainable growth.

Sales 111

Sales Manufacturing Healthcare Analytics 111

Perficient Digital Transformation

MAY 24, 2023

Even more so when you consider how their platform DXP solutions do very similar things. Sitecore XP and XM required a SOLR instance to manage internal search features, but also supported website search needs. XM Cloud XM Cloud is a pure SaaS solution for content management.

Analytics 59

Analytics Sourcing Flexibility Management 59

Everest Group

JANUARY 16, 2024

Recognizing the necessity of agility in a dynamic market, they plan to utilize cutting-edge technology solutions and platforms to promptly respond to evolving consumer preferences and emerging trends. Each provider profile provides a comprehensive picture of its service focus, key IP/solutions, domain investments, and case studies.

Retail 69

Retail E-Commerce Service Sourcing 69

Perficient Digital Transformation

FEBRUARY 8, 2024

Monolith The monolithic approach is the traditional implementation of a platform – essentially a suite of features and capabilities all wrapped up into one big solution. Pros: Speed to market with many native traditional commerce features. Cons: Extendibility and flexibility.

Engineering 98

Engineering Flexibility Marketing Management 98

Everest Group

OCTOBER 10, 2023

Service providers are offering a comprehensive procurement digital ecosystem with advanced technology capabilities comprising end-to-end platform solutions, best-of-breed suites, and point solutions by leveraging in-house capabilities, partnership ecosystems, and targeted investments.

Outsourcing 75

Outsourcing Service Sourcing Payroll 75

3Pillar Global

SEPTEMBER 21, 2023

When digital designers embrace a flexible trial-and-error approach, they open themselves up to exploring creative and unconventional solutions that can result in game-changing ideas. Using the insights gained from this analysis, the design team can iterate the necessary changes to the product’s design, functions, and features.

Design 91

Design Flexibility Banking Service 91

Perficient Digital Transformation

SEPTEMBER 20, 2023

XM Cloud is a live evolving platform – the development team releases new base images almost on a weekly basis, and new features are coming to the product regularly, which gets reflected in the underlying dependencies, as well as public starter kit templates such as XM Cloud Foundation Head Starter Kit.

Sourcing 110

Sourcing Collaborations Automation Software 110

Perficient Digital Transformation

JANUARY 29, 2024

Join us as we uncover the significance of building fail-safe solutions that accommodate users and enhance overall accessibility. Tolerance for Error is a principle that acknowledges the inevitability of human error and aims to design products and environments with features that mitigate potential negative outcomes.

Design 52

Design Software Efficiency Marketing 52