Perficient Digital Transformation

OCTOBER 10, 2022

My prior blog touched on the approach and initial assessment we undergo when onboarding a new client who has faced challenges with independently building, expanding, and/or maintaining their Twilio solution. In addition to our large subset of available managed services, we customize service offerings allowing for complete flexibility.

Managed Services 64

Managed Services Management Service Engineering 64

Everest Group

JANUARY 5, 2024

Discover how the content ecosystem has evolved, explore the potential of generative Artificial Intelligence in reshaping the content supply chain, and gain insights into what’s next in this blog. This technology could significantly reduce costs, improve efficiency, and produce better content quality and consistency. The dawn of Web 2.0

Marketing 64

Marketing Reduced Costs Efficiency Managed Services 64

Perficient Digital Transformation

JUNE 14, 2022

Health check benefits include getting a clearer understanding of how you can improve your business by investigating current pain points, receiving expert advice on how to improve your contact center efficiency, and identifying any blockers preventing your contact center from achieving its goals.

Managed Services 64

Managed Services Management Service Analytics 64

Max BPO

JULY 27, 2021

Proper management of receivable transactions through the accounting system. Accounts receivable deductions management (AR deductions management) services. Benefits of outsourcing accounts receivable management services to us: We have a team of experts to customize your accounts receivables through standardized factors.

Accounting 52

Accounting Efficiency Service Time Savings 52

Everest Group

NOVEMBER 27, 2023

For assistance with benchmarking the ServiceNow implementation and managed services effort and price, contact us at benchmarking@everestgrp.com. Shared instance here refers to the managed services provider’s (MSP’s) domain-separated ServiceNow offering.

Right-Sizing 52

Right-Sizing Flexibility Managed Services Research 52

Everest Group

NOVEMBER 27, 2023

For assistance with benchmarking the ServiceNow implementation and managed services effort and price, contact us at benchmarking@everestgrp.com. Shared instance here refers to the managed services provider’s (MSP’s) domain-separated ServiceNow offering.

Right-Sizing 52

Right-Sizing Flexibility Managed Services Research 52

Everest Group

JANUARY 12, 2024

Major enterprise platforms such as SAP, Salesforce, Oracle, and Microsoft Dynamics aim to improve industry cloud offerings in 2024 to provide benefits such as accelerated innovation, improved efficiency, and enhanced security and compliance.

Service 69

Service Advisory Outsourcing Managed Services 69

Everest Group

APRIL 21, 2023

But a next-generation framework called Secure Access Service Edge (SASE) can help transform enterprises’ IT infrastructure by unifying network and security features. SASE can help enterprises address the complex and evolving cybersecurity landscape by providing a flexible, scalable, and unified network security approach.

Cybersecurity 52

Cybersecurity Flexibility Service Managed Services 52

Everest Group

JUNE 28, 2023

Desktop Infrastructure Transformation (DIT) has emerged as an attractive solution to combat these market disruptions because of its ability to optimize costs, empower users, and enhance IT efficiency. In this blog, we’ll explore how DIT can help the BFSI industry tackle pressing issues.

Banking 52

Banking Cybersecurity Insurance Analytics 52

IBM Services

APRIL 3, 2024

IBM ® TRIRIGA ® Application Suite (TAS) is a market-leading  integrated workplace management system for organizations managing their facility portfolios and assets throughout their lifecycle efficiently. With an emphasis on a uniform and enhanced user experience, the TRIRIGA Application Suite boosts efficiency.

Facilities Management 69

Facilities Management Right-Sizing Flexibility Accounting 69

Offshore India Data Entry

FEBRUARY 29, 2024

To ease this documentation burden, many legal firms are turning to legal data entry outsourcing service providers. By partnering with an Offshore BPO company focused on legal data entry, law firms can optimize efficiency and accuracy while reducing costs. Benefits of Outsourcing Legal Document Data Entry 1.

Data Entry 105

Data Entry Outsourcing BPO Offshoring 105

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. With the increasing demand for remote work and the need for flexible and scalable solutions, more and more businesses are turning to cloud-based services for their IT needs.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Everest Group

FEBRUARY 21, 2022

As their role continues to expand and evolve, technology and consulting service providers who can seize opportunities in this area are well-positioned to become valued partners and mentors for enterprise clients and SaaS vendors. As the SaaS market has ballooned beyond US$120 billion, the role of SaaS marketplaces is getting noticed.

Service 52

Service Sales Government Software 52

Everest Group

DECEMBER 9, 2022

Enhanced efficiency : Third-party CXM providers offer extensive pooled experiences, knowledge of existing and upcoming technologies, and awareness of best practices in the marketplace. These teams of experts can provide valuable insights to guide an organization’s CXM strategy and maximize efficiency.

Outsourcing 52

Outsourcing Selective Outsourcing Streamline Operations Flexibility 52

IBM Services

MAY 8, 2024

Using process mining methodologies unveils latent opportunities for enhancing operational efficiencies, thereby allowing clients to achieve quick wins and build momentum for larger-scale transformations. Next-gen managed services: Deploy noiseless operations with gen AI-enabled digital operations and modernized ways of working.

Advisory 86

Advisory Collaborations Managed Services Automation 86

Everest Group

MAY 24, 2023

Partnering with service providers will help insurers overcome barriers and improve efficiencies. Prioritize risk management: By gaining insight into customer risks, intermediaries can offer proactive risk management services. Read on to learn more. Reach out directly to discuss or for more information.

Insurance 52

Insurance Risk Management Risk Management Analytics 52

Everest Group

JANUARY 16, 2024

Their priorities also include strengthening data security, ensuring compliance, and automating manual processes for improved efficiency. These enterprises are focusing on enhancing customer experience through AI and data analytics, optimizing supply chains with technologies such as IoT and automation, and integrating e-commerce seamlessly.

Retail 69

Retail E-Commerce Service Sourcing 69

Everest Group

JANUARY 19, 2024

Managed Extended Detection and Response (MXDR) has emerged as a game-changer in combating modern cybersecurity threats. Combining managed services with a technology platform, MXDR offers an encompassing, automated, scalable, and cost-effective solution incorporating real-time threat intelligence.

Cybersecurity 72

Cybersecurity Analytics Managed Services Out-Tasking 72

IBM Services

MARCH 29, 2024

Fusing human expertise with AI capabilities becomes the cornerstone of intelligent workflows, promising increased efficiency and effectiveness. Increasing managed services contracts across the enterprise becomes a proactive measure, ensuring continuous support for evolving systems.

Management 88

Management Services Contracting Analytics Collaborations 88

Everest Group

AUGUST 9, 2023

With diverse use cases spanning business functions and verticals, task mining proves instrumental in achieving cost savings, operational efficiencies, and elevating employee experience. It offers a data-driven approach to process optimization and automation, gaining rapid traction across geographies.

Managed Services 52

Managed Services Automation Analytics Research 52

Everest Group

DECEMBER 1, 2023

Operational Technology (OT) Security Products The convergence of IT and Operational Technology (OT) profoundly impacts the OT security landscape, enhancing operational efficiency while introducing vulnerabilities as traditional OT systems integrate with IT networks.

Cybersecurity 64

Cybersecurity Manufacturing Healthcare Regulations 64

IBM Services

APRIL 5, 2024

Enterprises are increasingly turning to generative artificial intelligence (gen AI) to drive operational efficiencies, accelerate business decisions and foster growth. Similarly, AI enables organizations to process workloads more efficiently and intelligently. However, it’s important to note that managing GPUs remains necessary.

Manufacturing 69

Manufacturing Design Efficiency Sourcing 69

Offshore India Data Entry

APRIL 19, 2024

Outsourcing has revolutionized the way businesses operate, offering a strategic solution to streamline processes, reduce costs, and boost efficiency. Business Process Outsourcing (BPO) goes beyond mere task delegation; it involves tapping into external expertise to improve operational efficiency, cut costs, and foster growth.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

Everest Group

SEPTEMBER 29, 2021

It can be more efficient, shorter in duration, and deliver greater value compared to an RFP-led scenario, given you have a trusted relationship with a vendor of choice. RFP versus sole-sourced deals : First, there is nothing wrong with a sole-sourced deal.

Outsourcing 52

Outsourcing E-Commerce Service Advisory 52

Mattsen Kumar

MAY 7, 2024

Third-party vendors and service providers can manage client requests, policies, and brand voices for quality customer satisfaction. Our blog post discusses outsourcing customer service to meet modern expectations. 16.24% of small businesses chose to outsource customer service to increase efficiency.

Robotics Process Automation 52

Robotics Process Automation Contact Center Outsourcing Outsourcing Customer Service 52

IBM Services

APRIL 22, 2024

Deployable architecture can be utilized by a wide range of stakeholders, including: Software developers, IT professionals, system administrators and business stakeholders who need to ensure that their systems and applications are deployed efficiently, securely and cost-effectively.

Regulations 66

Regulations Automation Design Retail 66

Everest Group

JUNE 9, 2023

Process mining offers the potential to enhance operational efficiency, ensure process governance and compliance, and elevate the customer experience. The process mining market is gaining strong momentum globally and finding diverse applications across business functions and industries.

Outsourcing 52

Outsourcing Government Marketing Research 52

Everest Group

OCTOBER 12, 2023

RPA provides a host of benefits to enterprises, including improved operational efficiency, enhanced customer and employee experience, and a workforce engaged in strategic activities. This transformative technology is reshaping the RPA space in profound ways, offering unprecedented capabilities to automate complex and cognitive tasks.

Robotics Process Automation 72

Robotics Process Automation Automation Payroll Healthcare 72

Perficient Digital Transformation

DECEMBER 28, 2023

In this blog post, we’ll explore the synergy between HCL Commerce and Spring Boot, unravelling the benefits and reasons why Spring Boot is a valuable addition to the HCL Commerce ecosystem. This integration ensures smooth collaboration between development and operations teams, leading to faster and more reliable releases.

E-Commerce 52

E-Commerce Flexibility Efficiency Collaborations 52

Everest Group

SEPTEMBER 21, 2021

Additionally, the lack of adequate cold storage facilities, related equipment, insulated vans, trained personnel, and the absence of efficient network management systems caused further delays. Infosys-owned Simplus has built a Salesforce-based vaccine management solution for the U.S.

Outsourcing 52

Outsourcing Manufacturing Out-Tasking Administrative 52

Everest Group

SEPTEMBER 28, 2023

Technology played a pivotal role as digital platforms and tools streamlined operations, improved candidate sourcing, and enhanced workforce management. AI-powered candidate matching and online talent marketplaces gained prominence, providing efficient ways to connect employers with contingent workers.

Human Resources 64

Human Resources Streamline Operations Marketing Engineering 64

Mattsen Kumar

OCTOBER 12, 2023

Third-party vendors and service providers can manage client requests, policies, and brand voices for quality customer satisfaction. Our blog post discusses outsourcing customer service to meet modern expectations. 16.24% of small businesses chose to outsource customer service to increase efficiency.

Customer Service 84

Customer Service Outsourcing Robotics Process Automation Service 84

Perficient Digital Transformation

MAY 2, 2022

In this blog post, I’ll cover how we’ve enhanced the self-servicing capabilities of a payments technology provider and customized the agent experience within PACE. Managed Services Offering. With PACE, our customers get our Managed Services Offering included in the product offering.

Service 69

Service Managed Services Flexibility Accounting 69

Everest Group

FEBRUARY 28, 2023

Workplace Communication and Collaboration (WCC) Services PEAK Matrix® Assessment Since the pandemic, enterprises have realized the importance of hybrid workplace models, which, in turn, have necessitated the adoption of efficient communication and collaboration services.

Collaborations 52

Collaborations Service Marketing Managed Services 52

Obobo

MARCH 20, 2023

It involves implementing processes that help organizations manage their spend effectively, leading them towards optimal cost savings while ensuring business growth at the same time. Spend management is the practice of managing procurement spending so that it aligns with business goals and objectives.

Management 52

Management Reduced Costs Administrative Efficiency 52

IBM Services

APRIL 13, 2023

Are there tasks that can be automated to increase efficiency and productivity? As the first-of-its-kind business transformation as a service (BTaaS), RISE with SAP is impacting IT culture by offering companies the opportunity to holistically transform their businesses at their own speed and terms, regardless of their starting point.

Inventory Management 79

Inventory Management Advisory Flexibility Software 79

IBM Services

MAY 12, 2023

IBM’s recommendations included API-specific improvements, bot UX optimization, workflow optimization, DevOps microservices and design consideration, and best practices for Azure manage services.

Right-Sizing 78

Right-Sizing Managed Services Design Accounting 78