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How a Robust CXM Outsourcing Strategy Can Help Enterprises Navigate the Economic Downturn | Blog

Everest Group

In this challenging environment, enterprises’ immediate goals are to reduce costs, streamline operations, and achieve quick and tangible benefits from all their investments. These teams of experts can provide valuable insights to guide an organization’s CXM strategy and maximize efficiency.

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UK Contingent Talent and Strategic Solutions PEAK Matrix® Assessment 2023

Everest Group

Technology played a pivotal role as digital platforms and tools streamlined operations, improved candidate sourcing, and enhanced workforce management. AI-powered candidate matching and online talent marketplaces gained prominence, providing efficient ways to connect employers with contingent workers.

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20 Advantages & Disadvantages of Business Process Outsourcing

Offshore India Data Entry

Outsourcing has revolutionized the way businesses operate, offering a strategic solution to streamline processes, reduce costs, and boost efficiency. Business Process Outsourcing (BPO) goes beyond mere task delegation; it involves tapping into external expertise to improve operational efficiency, cut costs, and foster growth.

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Mattsen Kumar - Untitled Article

Mattsen Kumar

Third-party vendors and service providers can manage client requests, policies, and brand voices for quality customer satisfaction. Our blog post discusses outsourcing customer service to meet modern expectations. 16.24% of small businesses chose to outsource customer service to increase efficiency.

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Turning Good into Great: 10 Reasons to Outsource Customer Service

Mattsen Kumar

Third-party vendors and service providers can manage client requests, policies, and brand voices for quality customer satisfaction. Our blog post discusses outsourcing customer service to meet modern expectations. 16.24% of small businesses chose to outsource customer service to increase efficiency.

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Announcing AWS ROSA Accelerator “Devops-In-A-Box”

Perficient Digital Transformation

With the release of ROSA (Red Hat OpenShift on AWS) at the beginning of this year, we are able to deliver a click-button installation on managed Openshift for the ultimate developer’s experience. Create a Red Hat account (select “Managed services”) if you don’t already have one. Launch on AWS.

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Mastering Cloud Transformation for Business: Program Model

Perficient Digital Transformation

In this series of blog posts, we will explore the four pillars of a successful Cloud Transformation: Program Model, Cloud Foundations, Portfolio Transformation, and Enterprise App Migration. Operations: A comprehensive approach to effectively monitor, manage, and optimize workloads and environments across hybrid and multicloud scenarios.