Hyland

JANUARY 10, 2022

... The post Managed services and its impact on your digital transformation plans appeared first on The Hyland Blog.

Managed Services 52

Managed Services Management Service 52

Everest Group

DECEMBER 7, 2023

Note, this blog is part of Everest Group’s continued coverage of COP28. Navigating COP28: Insights On The Evolving Landscape Of Sustainability | Blog – Everest Group (everestgrp.com) COP28 marks a crucial moment for discussions on moving from fossil fuels to renewables.

Regulations 68

Regulations Efficiency Sourcing Marketing 68

Hyland

FEBRUARY 16, 2022

... The post Tips to identify if managed services is right for your organization appeared first on The Hyland Blog.

Managed Services 52

Managed Services Management Service 52

Hyland

FEBRUARY 16, 2022

... The post Tips to identify if managed services is right for your organization appeared first on The Hyland Blog.

Managed Services 52

Managed Services Management Service 52

Everest Group

JANUARY 5, 2024

Discover how the content ecosystem has evolved, explore the potential of generative Artificial Intelligence in reshaping the content supply chain, and gain insights into what’s next in this blog. The dawn of Web 2.0 brought dynamic and user-generated content. These factors significantly boosted the content ecosystem.

Marketing 63

Marketing Reduced Costs Efficiency Managed Services 63

Capgemini

JANUARY 13, 2022

How does Capgemini Government Solutions (CGS) offer Managed Services that support agencies, both federal and commercial, to achieve their missions? . Applications Management. Another agency CGS Managed Services supports has been focused on standing up a U.S. Cloud Infrastructure.

Managed Services 52

Managed Services Management Cybersecurity Service 52

Perficient Digital Transformation

JUNE 14, 2022

Keep your Contact Center healthy with Perficient Managed Services. Many businesses believe that the only option for contact center IT services is their in-house IT team, but this is not necessarily the case. For companies of any size, managed services can be a wise decision to save money and get more work done than ever before.

Managed Services 64

Managed Services Management Service Analytics 64

Everest Group

JANUARY 22, 2024

Explore the projected benefits to both companies and market repercussions in this blog. Telecom service providers: If HPE continues to focus on its enterprise strategy, existing telecom customers of Juniper might lose out on possible innovations and receive less attention. Reach out to learn more on this topic.

Automation 63

Automation Marketing Flexibility Sales 63

Everest Group

APRIL 13, 2023

Overall, DaaS is projected to grow at a compound annual growth rate of 10-15% this decade, and evergreen service is expected to contribute heavily to this growth. What are evergreen services?

Service 52

Service Flexibility Customer Service Managed Services 52

TTEC

SEPTEMBER 10, 2021

Outsourcing and managed services are appealing options for many companies at a time when workforces are stretched thin. Both involve receiving business services from a third party but determining which of the two options is the better fit could make the difference between a thriving company versus just staying afloat.

Managed Services 52

Managed Services Outsourcing Service Management 52

Everest Group

JANUARY 12, 2024

To help enterprises overcome these challenges, service providers should invest in building thought leadership Investing in change management – Service providers should consider broadening their focus on providing advisory services and effective change management services across the industry cloud.

Service 68

Service Advisory Outsourcing Managed Services 68

Auxis

JULY 27, 2021

Already advancing at a healthy pace, Amazon Web Services (AWS) cloud adoption has accelerated aggressively in the post-pandemic era as executives scramble to infuse their businesses with agility and flexibility.

Managed Services 94

Managed Services Management Service Flexibility 94

https://www.hcmworks.com/blog

MARCH 2, 2021

When it comes to comparing the pros and cons of working with a managed service provider (MSP) or relying on an in-house program, there are numerous things to consider. First, it is important to keep in mind that there is no one-size-fits-all solution. Businesses are complex organizations with different priorities.

Managed Services 52

Managed Services Management Service 52

Everest Group

MARCH 24, 2023

Traditional wealth managers are no longer the only players offering wealth management services and products. We are interested in hearing how wealth managers are preparing and tackling these market dynamics, and how this is manifesting in the conversations technology and service providers are having with clients.

Management 52

Management Advisory Government Reduced Costs 52

https://www.hcmworks.com/blog

NOVEMBER 11, 2020

When procurement departments first got involved with managing an increasingly growing contingent workforce , they were often tasked by executive teams to reduce costs. The initial premise was that procuring people, with specific skills and intellectual capital, was not unlike procuring any other needed resource.

Managed Services 94

Managed Services Management Reduced Costs Service 94

Everest Group

SEPTEMBER 6, 2022

But technology service providers need to morph to meet the changing requirements in this new environment. Learn five actions service providers can take to succeed with the platform engineering and product management model in this blog.

Engineering 52

Engineering Management Out-Tasking Service 52

Everest Group

FEBRUARY 21, 2022

As their role continues to expand and evolve, technology and consulting service providers who can seize opportunities in this area are well-positioned to become valued partners and mentors for enterprise clients and SaaS vendors. As the SaaS market has ballooned beyond US$120 billion, the role of SaaS marketplaces is getting noticed.

Service 52

Service Sales Government Software 52

Everest Group

FEBRUARY 24, 2023

It is no secret that when buyers evaluate proposals for IT and BPO work in a managed services model, they consider various criteria such as provider capabilities, cultural alignment, pricing, etc. Read on to learn recommendations from our findings evaluating sourcing proposals over the past two years.

BPO 52

BPO Services Contracting Outsourcing Manufacturing 52

Everest Group

JANUARY 4, 2023

To learn about the benefits of a business outcome model for enterprises and service providers, the requirements to get started, and common pitfalls, read on.

BPO 52

BPO Outsourcing Labor Costs Advisory 52

Everest Group

JANUARY 17, 2023

In this blog, we’ll focus on the application development capabilities. Everest Group gathered insights about the platform capabilities from the provider using a comprehensive RFI that collected more than 190 data points across 17 categories, followed by a briefing and demo showcasing the platform’s capabilities. Collaborative development.

Research 52

Research Collaborations Sourcing Design 52

Everest Group

JULY 26, 2022

Razor-sharp Solution Sizing for IT Services – How to Ensure Competitive Pricing. There is clear intentionality as IT applications and infrastructure move to managed services, a shift that the global challenge to find talent across industries accelerated. Understand These Seven Factors That Impact Pricing for Services | Blog.

Right-Sizing 105

Right-Sizing Advisory Service Managed Services 105

Everest Group

DECEMBER 9, 2022

To thrive with a looming recession and emerge on top when economic conditions improve, enterprises need to look at their business strategies now and evaluate the potential opportunities to outsource all or part of their customer experience management services.

Outsourcing 52

Outsourcing Selective Outsourcing Streamline Operations Flexibility 52

Everest Group

FEBRUARY 23, 2023

They also need to provide hand-holding support to brands who have been unable to scale their community efforts due to the lack of strong engagement strategies Technology implementation ESPs will need to either partner with existing community platform vendors such as Tribe and Vanilla Forums or create their own tech landscape for embedding data inputs (..)

Service 52

Service Co-Sourcing Marketing Out-Tasking 52

Everest Group

MAY 24, 2023

Prioritize risk management: By gaining insight into customer risks, intermediaries can offer proactive risk management services. They should also identify emerging risks, such as cyber threats, and collaborate with clients to develop comprehensive risk management strategies and insurance solutions.

Insurance 52

Insurance Risk Management Risk Management Analytics 52

Everest Group

MAY 8, 2023

Ideally, GBS should be viewed as a type of managed services model, with full purview over delivery location decisions A well-defined strategy should be in place, with clearly articulated and previously communicated principles backed with data as to what should go where (also known as sign on the door).

Jobbing 52

Jobbing Flexibility Research Management 52

Everest Group

MARCH 23, 2022

Eastern Europe, which forms the immediate vicinity of Ukraine, is a major hub for delivering a plethora of customer experience management services for end-users both within and outside this region. Let’s take a look at the potential impacts to CXM outsourcing and alternative locations for CXM services.

Managed Services 52

Managed Services Outsourcing Management Service 52

IBM Services

APRIL 3, 2024

In this blog post, we walk through the recommended options for running IBM TAS on Amazon Web Services (AWS). In this article, we cover three ways to run IBM TAS on AWS:  TAS on customer-hosted Red Hat ® OpenShift ® TAS on customer-hosted Red Hat OpenShift Service on AWS (ROSA) TAS Managed Services by Partners 1.

Facilities Management 69

Facilities Management Right-Sizing Flexibility Accounting 69

Everest Group

JANUARY 19, 2024

Managed Extended Detection and Response (MXDR) has emerged as a game-changer in combating modern cybersecurity threats. Combining managed services with a technology platform, MXDR offers an encompassing, automated, scalable, and cost-effective solution incorporating real-time threat intelligence.

Cybersecurity 71

Cybersecurity Analytics Managed Services Out-Tasking 71

Everest Group

JANUARY 16, 2024

Contents: This report features detailed assessments, including strengths and limitations, of 24 providers that focus on IT transformation services in the retail industry Scope Industry: retail Geography: global The assessment is based on Everest Group’s annual RFI process for calendar year 2023, interactions with leading service providers, client reference (..)

Retail 68

Retail E-Commerce Service Sourcing 68

IBM Services

MAY 8, 2024

Next-gen managed services: Deploy noiseless operations with gen AI-enabled digital operations and modernized ways of working. Transformation: Co-execute your transformation journey by moving ERP to cloud with RISE with SAP and IBM ManagePlus offerings.

Advisory 88

Advisory Collaborations Managed Services Automation 88

Everest Group

AUGUST 9, 2023

In this PEAK Matrix® report, we provide: Everest Group’s PEAK Matrix ® evaluation of 19 task mining technology providers and their categorization as Leaders, Major Contenders, and Aspirants An overview of process intelligence products A competitive landscape of the task mining technology provider market Key task mining technology trends Providers’ (..)

Managed Services 52

Managed Services Automation Analytics Research 52

Auxis

JANUARY 6, 2023

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Managed Services 52

Managed Services Management Service IT Outsourcing 52

Everest Group

SEPTEMBER 29, 2021

Sectors such as insurance or oil and gas that typically do not have very high margins usually have visibly low time and materials (T&M) costs or managed services pricing compared to enterprises in well-performing verticals such as life sciences, retail, investment management, or capital markets.

Outsourcing 52

Outsourcing E-Commerce Service Advisory 52

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Perficient Digital Transformation

FEBRUARY 23, 2022

Our comprehensive solution portfolio includes Pega Cloud services, case management, BPM and business rules, robotic process automation (RPA), content management, industry-specific accelerators, and managed services for enterprise support. “I

Robotics Process Automation 116

Robotics Process Automation Advisory Automation Collaborations 116

Offshore India Data Entry

FEBRUARY 29, 2024

Specialized outsourcing providers excel in precision data entry and documents management services. By partnering with experienced legal document management services, firms safeguard quality. The post Legal Data Entry Outsourcing: 5 Key Benefits For Legal Firms appeared first on Offshoreindiadataentry Blog.

Data Entry 105

Data Entry Outsourcing BPO Offshoring 105

IBM Services

NOVEMBER 7, 2023

Why incur the cost and risk developing in-house cloud management expertise when you can leverage the expertise of a proven Azure managed services team that supports hundreds of clients operating thousands of hybrid cloud workloads? Eliminate the need to hire, train, and retain underlying Azure expertise.

Reduced Costs 98

Reduced Costs Automation Flexibility Management 98