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What can AI and generative AI do for governments?

IBM Services

When implemented in a responsible way—where the technology is fully governed, privacy is protected and decision making is transparent and explainable—AI has the power to usher in a new era of government services. Agency for International Development’s Global Health Supply Chain Program.

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Renewable energy in action: Examples and use cases for fueling the future

IBM Services

As more countries, companies and individuals seek energy sources beyond fossil fuels, interest in renewable energy continues to rise. In fact, world-wide capacity for energy from solar, wind and other renewable sources increased by 50% in 2023. Biomass is sometimes considered a source of renewable energy. trillion in 2023.

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Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Everest Group

As enterprises look to mitigate concentration risks by diversifying their contact center presence and further tap advantages such as cost arbitrage, diverse talent, and rapid technological advancements, businesses find Africa increasingly attractive for CX delivery.

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The Benefits of ESG for Growing Companies and Enterprises

NoonDalton

NAVEX Global As businesses continue to face increasing pressure from stakeholders to prioritize environmental, social, and governance (ESG) considerations, it is becoming increasingly clear that ESG is more than just a buzzword.

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Unlocking the power of chatbots: Key benefits for businesses and customers

IBM Services

” With so many sources of information available to customers and so many buying options, your customers might not wait for answers. While overseas enterprises offer outsourcing options for some of these functions, using them might have significant costs and risks, reducing your control over your brand’s customer interactions.

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Modernizing child support enforcement with IBM and AWS

IBM Business Partners

At this point, families expect state agencies to have a modern, efficient child support system. IBM Consulting Cloud Accelerator (ICCA) recommends client journeys without deep engineering knowledge, covering execution and modernization steps that take a workload from a source to a cloud destination.

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Your Guide to Business Process Automation (BPA)

Metasource

Document capture software efficiently extracts critical information from documents during the scanning process and passes it off to the correct system for electronic storage. BPA expedites many business processes and can digitally transform your organization. Here are a few common use cases: Accounts Payable. Human Resources.