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What can AI and generative AI do for governments?

IBM Services

When implemented in a responsible way—where the technology is fully governed, privacy is protected and decision making is transparent and explainable—AI has the power to usher in a new era of government services. Agency for International Development’s Global Health Supply Chain Program.

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Hackett: Procurement Operating Costs Increase For the First Time in a Decade

The Hackett Group

Despite increases in year-on-year operating costs, Digital World Class procurement organizations excel at cost optimization compared to typical organizations, The Hackett Group ® found. They now operate at 21% lower cost than their peers and have 32% fewer staff. Digital World Class Procurement Orgs Drive 2.4X

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Unlocking Efficiency and Excellence: The Benefits of Outsourcing Customer Service to Mexico

Intugo

Unlocking Efficiency and Excellence: The Benefits of Outsourcing Customer Service to Mexico Prioritizing customer satisfaction, companies now consider outsourced customer service a necessity. Operating costs in Mexico are lower than in many other outsourcing locations, making it a budget-friendly choice without sacrificing service excellence.

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Why South Africa? Reasons for your business success.

Redial

Cost Efficiency: South Africa stands out as a destination that provides significant cost advantages compared to traditional outsourcing destinations and offers a range of incentives to reduce operational costs, providing a reassuring potential for substantial savings.

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Why South Africa?

Redial

Cost Efficiency: South Africa stands out as a destination that provides significant cost advantages compared to traditional outsourcing destinations and offers a range of incentives to reduce operational costs, providing a reassuring potential for substantial savings.

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IBM named a Leader in The Forrester Wave™: Digital Process Automation Software, Q4 2023

IBM Services

IBM received the highest scores among all vendors in the Market presence category and the highest ranked scores in AI-led process transformation tools, tooling for process automation and among the highest scores in the ability to meet and govern use cases criteria in the Current offering category.

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Renewable energy in action: Examples and use cases for fueling the future

IBM Services

Countries leading the way Governments around the world are taking strides to increase production and use of alternative energy to meet energy consumption demands. Additionally, many governments see renewable energy as a way to improve their economies through job creation and investment, and public health by reducing air pollution.

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